The front office staff was amazing!! The best part of our stay. The room it self was very âlived inâ. Not the cleanest. The bathroom especially was dirty. The floor, the shower had hair on the floor and the walls and there wear beard hair and shaving cream left smeared on the shower walls. I was shocked, especially because it was a Marriot.
It was just ok. Price seemed high for just ok. A few cleaning issues, but not enough to turn me out the door, but should have been better. Glad I carry some cleaning wipes.
Front staff excellent. Housekeeping sat in the middle of hall making it hard to get past with luggage even when she was standing there and I asked her to move a little.
Great location between north and south beach. Rooms need updates...floor had lots of hair and food crumbs from many other guests. Bathroom had some mold and mildew. I tried cleaning but it wouldn't work. Hotel was fully and change rooms. petfriendly and affordable. Breakfast should be included for the price.
Didn"t get the room I paid for, room did not come with a sofa instead had 2 regular chairs with a foot stool. Made mention to Desk and they said there were no different in the room other than the furniture. In order to get the room paid for the Desk reception said we would have to check back out and wait for about 2 hours for a room to come available.. Was not please at all with the service.
The lack of towels. When we arrived we had 2 towels & 2 wash cloths for 4 people. Had to call housekeeping and no response. Called front desk, no response. Had to go down to the lobby everyday for clean towels.
Upon checking in, my first room hadnât been cleaned. After speaking to the front desk about the issue, I was issued a different room number which was not the room I booked for. Upon entering into that room I noticed the shower had 2 used wash cloths still hanging in the shower from previous guests. Overall, not the best experience and I was not issued a discounted rate or return of funds for the inconvenience.