Verifizierte Bewertung
8/10 – Gut
Heather Z.
9. Aug. 2022
Gut: Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Decent place but great location
Rented this to be close to the beach. We got there and got unloaded which carts are provided in the lobby for easy transfer of luggage and such to rooms. We got up to our room a little before 9pm, walked in and it felt like a steam room. The place was very stuffy and hot. Looked at the thermostat and it was set for as low as it could go which was 68 but was currently sitting at 79. We reached out after an hour and we’re told be patient. We decided to go to bed and deal with in the morning. Come 7 that morning no one could sleep as it reached 82 inside even with the fans running. We again reached out to the owner and was told she’d have someone come look. At 11 my husband reached out and told the owner we still had no air, it was 82 and that we needed something done as we had young child there. She told my husband that we got it at a great deal for the place implying that we should not worry about the air conditioning. My husband said with two young kids that wasn’t acceptable and that she could refund us the money and we’d go else where. She finally decided to call someone out. Great. We were told they were on the way and it would be an hour which sucked but we were happy someone would be out. Finally at 4 someone showed up and fixed the issue. We were upset that someone missed out on a days vacation due to an issue that should have been checked prior to arrival. Looking at other reviews that came in after we booked our stay, this apparently was an issue brought up months ago but not addressed. The place was not as clean as I’d expected. There was a thick layers of dust on the door in the kitchen, someone’s dirty sock in the entrance room table from a previous guest, a water bottle with spit, chew and beer can under the side of one of the beds and the floors could use a good sweep and scrub as well as the walls. There were splatters of who knows what what on several walls in the kitchen/living room. We cleaned some spots on the wall that grossed us out. We also ended up wearing shoes inside because of how black our feet would get from the floors. Overall cleanliness was 1/5. However this was things we could take care of ourselves. The convenience of the beach and shops and food being so close were positives. The place was decent just not up to the standards advertised in the listing. Regarding the cleanliness, she did share that they hired a new company but that seemed to be the same response given previously as well to another reviewer.
Heather Z.
Aufenthalt von 5 Nächten im August 2022
