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Bewertungen von Sankara Nairobi, Autograph Collection

5 out of 5
Sankara Nairobi, Autograph Collection
5 Woodvale Grove, Westlands, Nairobi

Bewertungen

9.0

Wunderbar

172 von insgesamt 282 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
81 von insgesamt 282 Gästebewertungen haben eine Bewertung von 8 - Gut" "
14 von insgesamt 282 Gästebewertungen haben eine Bewertung von 6 - Okay" "
8 von insgesamt 282 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
7 von insgesamt 282 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9.4/10

Sauberkeit

9.2/10

Personal & Service

8.8/10

Ausstattung

9.2/10

Zustand der Unterkunft

8.4/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Matratze zu hart. Das war das einzige. Ansonsten hätte es auch ein europäisches 5 Sterne Hotel sein können.
Aufenthalt von 4 Nächten im April 2019

8/10 – Gut

Thorsten, Düsseldorf

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very nice hotel with roof top pool and bar and good view about the area. Breakfast was good but very pricey. 2 restaurants, out of which I had an Indian dish which got me food poisoned instantly upon return to room I had to spend a terrible night often in the bathroom. Response of hotel team was adequate, however they even didn’t offer to cancel the respective bill. Altogether a good place hut heavily overpriced for my taste. Decided NOT to return.
Aufenthalt von 5 Nächten im Oktober 2018

8/10 – Gut

Verifizierter Reisender

Gut aber mit abstrichen
Sehr Freundliche Mitarbeiter. Hotel billig gebaut aber Zimmer gut eingerichtet. Sehr gutes Frühstück. Etwas hellhörig. Bei meinem Aufenthalt Baustelle im Haus so dass von morgens bis abends Krach war.
Aufenthalt von 3 Nächten im September 2018

6/10 – Okay

Gerdi, Massai Mara Kenia

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Hotel liegt in für mich günstiger Lage.
Leider Bauarbeiten im 7. Stock, die durchaus bis in den 3. Stock gut zu hören sind. Die Rezeption war leider ziemlich überfordert als ich eine Nacht zubuchen wollte.. ich hätte ja die ersten 3 Nächte über Expedia gebucht, das wäre nun schwierig?? Ich sollte den Expedia Preis nennen, der dann allerdings auch nicht gehalten werden konnte, d.h. ich bezahlte für die Verlängerungsnacht weit mehr...Und ich fragte bereits am Abend vorher, als ich am nächsten Abend ins Hotel kam, sagte man mir ich müsse die Zimmerkarte zurückgeben da diese nun nicht mehr gilt, und ich würde Ersatz bekommen..... erst gegen 21 Uhr bekam ich diese neue Karte, ich wartete in der Bar während die Rezeptionistin immer noch versuchte das Management zu erreichen ob der Preis für das Zimmer denn nun mit oder ohne Steuer wäre... hätte man mir nicht die Zimmerkarte schon aushändigen können??????????? Das Zimmer war dann auch nicht "nacht-bereit" gemacht wie an anderen Tagen... das hat dem ganzen einen schlechten Beigeschmack gegeben..
Aufenthalt von 3 Nächten im August 2018

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Top quality at top price
top hotel, prices are also top

10/10 – Hervorragend

Hans Norbert, Aachen

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Super Service in tollen Hotel
Ich war zwei Wochen im Sankara für einen geschäftlichen Aufenthalt. Super Service, tolle Küche, auch das neue Steak-Restaurant ist sehr zu empfehlen.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Echt zufrieden
Wir sind nicht zum ersten Mal im Sankara. Wir haben immer gute Erfahrungen gemacht. Ein kleiner dunkler Fleck: beim Frühstücksraum wurde etwas umgebaut und ab 0900 hörte man ein leichtes Hämmern.

10/10 – Hervorragend

Anonymous, Zürich

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Top
Sehr angenehmer Aufenthalt. Tolle Roof-Top Bar, Sonntags mit Movie-Night. Ausgezeichneter Service. Gutes asiatisches Restaurant.

10/10 – Hervorragend

Sammy, Smyrna

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very pleasant staff and many transportation options available on a 24 hour basis.
Aufenthalt von 7 Nächten im März 2024
Antwort von Resv am 28. März 2024
Greetings and thank you for choosing to stay with us and we are happy to hear you had a memorable stay with us.

8/10 – Gut

James, Dulwich

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sankara is a good hotel. Staff are excellent. Well located within the Westland’s area.
Aufenthalt von 3 Nächten im März 2024
Antwort von Resv am 28. März 2024
Greetings and thank you for choosing to stay with us and we are happy to hear you had a memorable stay with us.

10/10 – Hervorragend

Dominique

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The service was really nice and security here made you feel safe. The rooms were smaller than I hoped for- we stayed here for the first few days of our trip and then went to movenpick for the last few days. Their rooms were bigger and spacious but the service was better here - it was still good but I felt at sankara they were just always ready to go above and beyond.
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Sankara Team am 13. Feb. 2024
Dear Dominique,Thank you for giving as the chance to host you and more so for taking you precious time to rate us.We look forward to welcoming you back soon and hopefully making your stay even more memorable.

10/10 – Hervorragend

Philip

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
As always the staff were fantastic. Always make you feel so welcome. Excellent food as well.
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Sankara Team am 4. Feb. 2024
Dear Philip,Greetings and thank you for choosing to stay with us.We are happy to hear that had a memorable stay with us.

10/10 – Hervorragend

Mary Wanjiru

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Sankara Team am 27. Jan. 2024
Dear Mary Wanjiru,Thank you for giving as the chance to host you and more so for taking you precious time to rate us.We look forward to welcoming you back soon and hopefully making your stay even more memorable.

10/10 – Hervorragend

Archna

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Oasis of calm
Comfortable hotel with great service— an oasis of peace and calm in a generally chaotic overbuilt city that strains the senses
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Resv am 15. Jan. 2024
Dear Archna,Greetings and thank you for choosing to stay with us.We are happy to hear that had a memorable stay with us.

10/10 – Hervorragend

Vazha

Aufenthalt von 2 Nächten im November 2023
Antwort von Sankara Team am 18. Dez. 2023
Dear Vazha,Thank you for giving as the chance to host you and more so for taking you precious time to rate us.We look forward to welcoming you back soon and hopefully making your stay even more memorable.

10/10 – Hervorragend

Zulfikar

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Love the staff. Very helpful and friendly
Aufenthalt von 5 Nächten im November 2023
Antwort von Sankara Team am 5. Dez. 2023
Dear Zulfikar,We thank you for the granting us the opportunity to host you and we are very humbled by you kind remarks. We shall endeavor to provide exceptional service to all our guests as per our mission.Looking forward to hosting you again in the near future. Kindly tell a friend about us!

10/10 – Hervorragend

Zulfikar

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Staff are friendly and ready to assist. Had an amazing experience having breakfast
Aufenthalt von 1 Nacht im November 2023
Antwort von Sankara Team am 22. Nov. 2023
Dear Zulfikar,We are honored by you kind words which are amotivation to the team and are equally humbled that you took part of your precious time to share your feedback with us.We do look forward to hosting you again soon and to hopefully ensuring that your experience is even more memorable.

6/10 – Okay

Lee

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Small room and the bedroom was broken my entire stay.
Aufenthalt von 4 Nächten im November 2023
Antwort von Sankara Team am 22. Nov. 2023
Dear Lee,Thank you for taking time to share your valuable feedback with us. Kindly accept our sincere apologies for falling short of your expectation. We have taken note of the areas of concern and shall endeavor to change what we can, like look into the bedroom and find out what is broken and have it fixed. It is however regrettable that we did not have the opportunity to make it up to you while you were still here. Hopefully you will give us the opportunity to do so in the future.Once again our sincere apologies for the unfortunate experience.

6/10 – Okay

Michele

Geschäftlich gereist
Breakfast $45 pp
Aufenthalt von 2 Nächten im September 2023
Antwort von Sankara Team am 11. Sept. 2023
Dear Michele,Thank you for staying with us and more importantly for taking time to share your feedback. Kindly note that our breakfast is USD 32 dollars per person and is charged at KES 4500 at the prevailing billing rate. Should your require more information or further clarification on the same, we are happy to do so.

10/10 – Hervorragend

James

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
The
Aufenthalt von 4 Nächten im August 2023

10/10 – Hervorragend

Michelle

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Spectacular Sankara!
Beautiful clean property with very kind and attentive staff. Nice rooms with comfy beds and rooftop restaurant has excellent food. The mall with a Carrefour is a 5-minute walk from the hotel. Our drivers employed by the hotel are excellent, informative and friendly. Will absolutely stay here again!
Aufenthalt von 3 Nächten im August 2023
Antwort von Sankara Team am 11. Sept. 2023
Dear Michelle,Thank you for choosing to stay with us and for your wonderful feedback. we shall share the same with the team for motivation.Looking forward to welcoming you back soon.

10/10 – Hervorragend

david

Aufenthalt von 1 Nacht im Juli 2023
Antwort von Sankara Team am 4. Juli 2023
Dear David,Thank you for taking time to rate us. We do appreciate the excellent score!Looking forward to hosting you again soon!

10/10 – Hervorragend

Gladys, Little Elm

Gut: Personal & Service und Zustand der Unterkunft
Property is clean, well maintained and staff is friendly and professional. I can’t wait to come back here!
Aufenthalt von 2 Nächten im Juni 2023
Antwort von Sankara Team am 3. Juli 2023
Dear Gladys,We are truly humbled that you chose to stay with us and more so for the positive feedback.We look forward to welcoming you back in the near future!

10/10 – Hervorragend

Hadi

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excellent staff - a great asset to the hotel. Good location in Westlands near Sarit Shopping mall. Highly recommended.
Aufenthalt von 4 Nächten im Mai 2023
Antwort von Sankara Team am 8. Mai 2023
Dear Hadi,Thank you for taking time to share your feedback and we are delighted to know that you enjoyed you stay with us. Looking forward to hosting you again in the near future.

10/10 – Hervorragend

Zakir

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im April 2023
Antwort von Sankara Team am 8. Mai 2023
Dear Zakir,We are truly honored by your rating and are delighted to know that your stay was a memorable one. Looking forward to welcoming you back in the near future.

10/10 – Hervorragend

Mahmoud

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff are excellent. Warm and welcoming as well as always willing to help
Aufenthalt von 2 Nächten im April 2023
Antwort von Sankara Nairobi am 28. Apr. 2023
Dear Mahmoud,Greetings and thank you for choosing to stay with us and we are happy to hear that it was a memorable stay.We look forward to hosting you back with us in the future.

8/10 – Gut

Sophia

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff arr very welcoming, helpful and professional.
Aufenthalt von 10 Nächten im April 2023
Antwort von Sankara Nairobi am 28. Apr. 2023
Dear Sophia,Greetings and we thank you for choosing to stay with us and we are happy to know you had a memorable stay with us.We look forward to hosting you back with us in the future.

10/10 – Hervorragend

Omar

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2023
Antwort von Sankara Team am 8. Mai 2023
Thank you Omar for honoring us with your rating, we delighted and humbled as it serves as motivation to even do better. Looking forward to yet another visit!

10/10 – Hervorragend

Kathleen

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Loved the breakfast! The staff everywhere in the hotel were wonderful.
Aufenthalt von 9 Nächten im Februar 2023
Antwort von Sankara Nairobi am 10. März 2023
Dear Kathleen,Greetings and thank you for choosing to stay with us and we are happy that you enjoyed your stay with us and we shall let our chef know.Once again thank you for choosing to stay with us.

10/10 – Hervorragend

JOSEPH, Las Vegas

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The service was wonderful, the management is very very profession and I highly commend Ms JOAN WAVALA, the guest Services Manager for her management style and everything she did for us to enjoy our stay at he Sankara. This was our third stay in Sankara within 1 year and we hope to come back again in July 2023. The only draw back is that the hotel has no SPA/Massage Parlor which a hotel of Sankara's Caliber should have. Second note is that refrigerators should be available in every room.
Aufenthalt von 2 Nächten im Januar 2023

2/10 – Ungenügend

Matthieu

Geschäftlich gereist
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Nul
Aucune flexibilité auprès du service de réservation. Quel dommage !
Aufenthalt von 2 Nächten im Oktober 2022
Antwort von Sankara Team am 24. Okt. 2022
Dear Matthieu,Thank you for taking time to share your feedback. We have reviewed your communication and note that you were offered a chance to amend your booking despite it being a non refundable and only changeable one time only, 14days prior to arrival. As a hotel we are always willing to be flexible whenever possible as our aim is to ensure that our guest expectations are met and exceeded, we however regret that we did not get the chance to as we did not hear back from you.

10/10 – Hervorragend

Chris

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
My stay at the Sankara Nairobi was excellent. The accommodatand, the staff/service was quite nice, beyond expectations and an oasis even among many European and US hotels where I have stayed. Our stay at the property was a respit from our business activities throughout Nairobi. Thank you for the genuinely pleasurable experience.
Aufenthalt von 4 Nächten im Juli 2022
Antwort von Sankara Team am 20. Juli 2022
Dear Chris, We are truly humbled that you took you precious time to share your feedback. The fact that you enjoyed your stay with us only makes us even more humbled and delighted to have had the chance to ensure your stay is memorable. This has been shared with all hotel employees for motivation. Looking forward to welcoming you again in the near future.

10/10 – Hervorragend

Maruan

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 7 Nächten im Juni 2022
Antwort von Sankara Team am 20. Juli 2022
Dear Maruan, Thank for the chance to host you and for taking time to rate us a 10 out of 10, we are indeed humbled and grateful. Looking forward to hosting you again in the near future and to making your stay Exactly Like Nothing Else.

10/10 – Hervorragend

Agnes

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Simply amazing hotel with incredible staff. In addition, superior safety practices. Cannot recommend enough!
Aufenthalt von 7 Nächten im Juni 2022
Antwort von Sankara Team am 28. Juni 2022
Dear Agnes, Thank you for according us the chance to host you and for taking time to share our feedback. We are truly humbled by your kind sentiments which shall be shared with the team. Looking forward to hosting you again in the near future.

8/10 – Gut

Hannah

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Mai 2022
Antwort von Sankara Team am 24. Mai 2022
Dear Hannah, We are humbled by the chance to host you and thank you for taking time to rate us.

10/10 – Hervorragend

Robert

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Definitely the best hotel in Nairobi, I would highly recommend it, our room was pristine, the steak restaurant was fantastic and breakfast buffet was delicious. For sure we will come back and it is ideally located as well.
Aufenthalt von 2 Nächten im Dezember 2021
Antwort von Sankara Nairobi am 16. Juni 2022
Greeting form Sankara autograph collection and thank you for choosing to stay with us.We are happy that you enjoyed your stay with us and we were able to make your stay memorable.

2/10 – Ungenügend

Esther

Geschäftlich gereist, Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
My second time .. This hotel needs a lot of improvement from service to the property Hostile feeling when staff make you feel unwelcome.. chef/waiters don’t know their own menu 🙇‍♀️ I stayed in Marriot hotel and this has no Marriot standards neither 3/4/5 star standards It’s in great location in Westland though Solomon is always best host (he’s gem ) The rest need work and upgrade
Aufenthalt von 2 Nächten im Mai 2022
Antwort von Sankara Team am 18. Mai 2022
Dear Esther, Thank you for taking time to share your feedback with us. We do regret that your experience was not up to your expectation and for that we sincerely apologize as our aim is to not only meet but exceed guests expectations. We shall share this feedback with all parties as a learning experience and a chance to work on the highlighted areas of concern. It is our endeavor to do better and hopefully you will accord us another opportunity to make it up to you.

10/10 – Hervorragend

John

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2022

10/10 – Hervorragend

Verifizierter Reisender

Gut: Zustand der Unterkunft und Komfort des Zimmers
Best location.
If you are looking for a hotel with a good location, this one is hard to beat. Best location in Nairobi and easily the nicest in the area. You won’t want to stay anywhere else.
Aufenthalt von 4 Nächten im Januar 2022
Antwort von Sankara Team am 20. Jan. 2022
Receive warm greetings from the Sankara family. Thank you for your kind sentiments and the time taken to share your review with us. It shall go a long way in motivating our team members. Looking forward to giving you many more memories when you visit us again. Happy 2022!

10/10 – Hervorragend

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great facilities and location
Facilities are nice. Location is very good. Recommend the restaurants. Truffle burger is great.
Aufenthalt von 3 Nächten im Januar 2022
Antwort von Sankara Team am 20. Jan. 2022
Thank you for the opportunity to host you and more so for taking time to review our property; we are truly humbled and shall share the same with our team as it serves as motivation! Happy 2022!

10/10 – Hervorragend

Alicia

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Dezember 2021
Antwort von Sankara Team am 20. Jan. 2022
Dear Alicia, Warm greetings from the Sankara family! Thank you for the wonderful score, we are truly humbled. Looking forward to welcoming you back again soon! Happy 2022!

10/10 – Hervorragend

Thomas

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Location, cleanliness, attentive staff
Aufenthalt von 1 Nacht im Januar 2022
Antwort von Sankara Team. am 14. Jan. 2022
Dear Thomas, Warm greetings from the Sankara Team. We are humbled by your rating of 5 out of 5 which is an encouragement to the team to always aim to exceed our guests expectations. Thank you for the chance to host you and we look forward to welcoming you yet again. May 2022 surprise you in a good way!

10/10 – Hervorragend

Muhsin

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im Dezember 2021
Antwort von Sankara Team. am 14. Jan. 2022
Dear Muhsin, Thank for for giving us the opportunity to host you and more so for rating us a 10 out of 10. This serves as great motivation to the team. We look forward to welcoming you back again in the near future. Wishing you an awesome 2022!.

10/10 – Hervorragend

Kiesha

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The location of this property is 5 stars! You are located centrally within walking distance to malls, shopping markets, gas stations, restaurants, fast food, and a supermarket.
Aufenthalt von 13 Nächten im Dezember 2021
Antwort von Sankara Team. am 4. Jan. 2022
Dear Keisha, Happy new year from the Sankara family! Thank you for granting us the honor of hosting you and more so for the kind comments. We are humbled and shall share the same with our team to serve as motivation. Looking forward to welcoming you again soon.

2/10 – Ungenügend

Esther

Geschäftlich gereist, Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I really was looking forward on the stay to sankara ..! Upon arrival I received not welcoming I stood by receipt for long time while receptionist (Lidya ) was on personal .. Solomon walked in and served us from drying standing up 😊 Solomon made our whole stay very comfortable .. he was very helpful and went out of his way to make our stay comfortable (he deserve raise and upgrade ) Everyday morning On our stay we had to sign after breakfast (they said was just protocol ) coming to end of our stay we were checking out and paying our bills to find out we were billed for things that we weren’t supposed too bill was 700$ something we end up paying 300$ something Breakfast on room which was breakfast included We had 2 rooms both room upon arrival was breakfast included .. we had to argue about the bill for like 1hr they then removed one room breakfast but we still have to pay for one other room (we were breakfast included package ) at end we decided to pay and leave JUST PAY ATTENTION TO BILLS also there is security check diversity there are people go through security check and there some people who don’t (colorism’s Was felt ) As hotel that is under Marriot has no Marriot standard ..
Aufenthalt von 3 Nächten im Dezember 2021
Antwort von Sankara Team. am 4. Jan. 2022
Dear Esther, Thank you for the opportunity to host you and for taking time to share your feedback with us. It is always our endeavor to not only meet but exceed guest expectations and we truly regret that we did not do so for you. Kindly allow us to internally find out what went wrong so that we can ensure a repeat of the same does not happen. We shall be getting back to you with comprehensive feedback in due time. Our sincere apologies for your unfortunate experience.

10/10 – Hervorragend

Ilaki

Mit dem Partner gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
The food and customer service was amazing.
Aufenthalt von 4 Nächten im Dezember 2021
Antwort von Sankara Team. am 21. Dez. 2021
Dear Ilaki, Thank you for taking time to share your feedback. We shall share the same with the team. We look forward to hosting you again soon!

10/10 – Hervorragend

J S

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very nice hotel in the middle of Westlands
Aufenthalt von 2 Nächten im Dezember 2021
Antwort von Sankara Team. am 21. Dez. 2021
Dear J S, Thank you for the positive feed back, we appreciate your time and effort in doing so. Looking forward to welcoming you back in the near future.

10/10 – Hervorragend

Bravolinks

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
All is unique
Aufenthalt von 3 Nächten im November 2021
Antwort von Esther am 17. Dez. 2021
Greetings from Sankara Nairobi and we are delighted to hear you enjoyed you stay with us.

10/10 – Hervorragend

peter rygaard

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Value for money ....
a wonderful oasis in the middle of the vibrant part of Nairobi .. Extremely nice staff Nice kept but not a new hotel .. Brilliant dinning and entertainment options
Aufenthalt von 2 Nächten im November 2021
Antwort von Sankara Team. am 21. Dez. 2021
Dear Peter, It is always an honor and a humbling experience whenever we receive such positive feedback. Thank you for taking time to do so and look forward to hosting you again soon.

2/10 – Ungenügend

philippe, New York

Geschäftlich gereist, Mit dem Partner gereist
They canceled our reservation an hour before check in with no compensation
Aufenthalt von 2 Nächten im November 2021
Antwort von Sankara Team. am 21. Dez. 2021
Dear Phillipe, We do apologize for the unfortunate incident which was beyond our control as explained to you. We do however hope for an opportunity to make it up to you.