Starting off with the problems. My 15 year old son forgot his Olukai Hiapo sandals when we checked out. 7 hours after leaving, he realizes this. I call to report & text a couple hours later, they’ll check. Next day, no they didn’t see them when the maid cleaned. There are no cameras in the halls of these buildings. After numerous calls & texts, no one has returned the sandals & the last message I sent to them to see if they have been turned in for no response. I wasn’t looking for brand new sandals, I was wanting his back. There was mold growing on the ceiling tile, the latch on the main door was broken & the only lock available was a regular door handle. Light comes in under door which is fine except when the bed is right next to the door. Maid was playing music on speaker while cleaning other rooms in the morning. Also rented 2 nights,(for 2 people) & we only had 2 towels. Messaged & asked for more the next day & an iron. Obviously they don’t have someone readily available to assist people. We left the hotel a couple hours later. While we were gone, they let themselves in while we were gone with no notification thats what they intended to do. I was expecting it to be left at the door. Shades are the only thing on the windows so they let in light & people could see in if the came up to the window at night. Good thingsBed sheets were clean smelled good. Getting into building & room was easy.