The property itself was nice and spacious. Location is great. Grocery store close by and lots to do. To start, when I asked about the smoking policy I was told "Thanks for checking in. Smoking isnt allowed anywhere on the property, including the back patio, even if butts are disposed of properly. I appreciate your understanding and help in keeping the space smoke-free for everyone"But there is a smoker's outpost (ashtray) on the patio. After I told we "could" smoke on the patio, being the compliant customer, I decided to dump the ashtray on the patio before we left and found it to be COMPLETELY FULL (so much for cleaning, which was a400.00 charge) The laundry room had trash between the washer and dryer,(NOT CLEAN) and only portions of the floors were swept.Unfortunately, I can't post the pictures/video that I have of the property.There was a REQUIREMENT for a security deposit, which was SUPPOSEDLY to be collected when I arrived at the property, but I found out the day before arrival that it HAD BEEN charged to my credit card vs cash payment.Last but not least, I requested an early check in and this was the response: "Can I get an early check in for my stay beginning on 9 March 2026? 1:00 or 2:00 would be ideal" Hi Carl! Your stay from March 9, 2026 to March 13, 2026 is coming up soon. If youd like the flexibility to arrive as early as you wish, I wanted to let you know that the night of March 8 is available—and were offering a 10% discount just for you!–