Familienhotels Natadola

"Very nice resort and despite the school holidays and being fully booked it didn’t feel crowded (other than maybe at breakfast). What stands out is the amazing hospitality of the staff and the true Fiji friendliness everywhere in the resort. The food while good and plenty of choices was maybe more 3.5 to 4 stars I would say and the buffet breakfast and dinners feel rushed at times but this might also be because it was fully booked. What was amazing was the extra mile the restaurant staff went for my daughters birthday. We brought some decoration and the staff made a wonderful birthday table which was beyond any service I have seen anywhere. Also there is a lot of Fijian culture integrated into the evenings and feels really authentic and not touristy which was great. What is a bit disappointing is the water sports and snorkeling provider which is an external company. They are rather unorganized and there is no clear schedule what tours take place when and also many of the theoretical offering wasn’t happening despite us staying 10 nights. They want to talk you into rather expensive private charters or jetski tours rather than offering group activities such as snorkeling or sunset or day cruise. We also used the Spa for four treatments. All very professional but missing a bit a Fiji touch in the Spa and the treatments could really have been anywhere in the world. Overall a good hotel that I would stay at again. "