Hotels mit Pool Ndola

„Dear Sir/Madam, I am writing to formally lodge a complaint regarding my recent stay, which was booked through Hotels.com. While Hotels.com is generally a reliable platform, my experience at the hotel was extremely disappointing and stressful due to poor handling of payment verification and communication. Upon arrival for check-in, I was asked to wait for over one hour while the hotel attempted to confirm my payment. Despite presenting clear proof of payment, I was repeatedly asked to provide ...

„Excellent expect for the breakfast that needs to be looked into. Every thing else was just fine. “

„Great place for a great price. Would happily stay again.“

„Clean rooms food not that great“

„The staff were very helpful. I did have to show proof that I had made payment for the booking beforehand as they did think that I did not pay. However the staff were helpful when I had questions and the room was lovely“