Luxushotels Negombo

„Bel hôtel, bien situé, très belle décoration, nous avons eu une très grande chambre avec le jacuzzi, au calme. Par contre le service au restaurant au rooftop pas top. Le serveur était un peu perdu. Il s`est trompé de commande, le manager devait régler l`affaire. A la réception le personnel un peu mal réveillé. A améliorer le service, autrement tout bon.“

„Expedia did not submit my booking. I had to wait for hours until things were sorted out. When I thought everything is solved Expedia also forgot to submit that I booked breakfast. The receptionists were helpless and asked me to sort it out. But as a guest this shouldn't be my responsibility. The next day they provided breakfast complimentary because of the inconvenience. Generally the staff was very different. Some attentive an quick (especially during breakfast) and some quite some slow - but ...

„Super“

„All good“

„We have spent great days in Jetwing Ayurveda Pavillions. All staff - without exception - are completely dedicated, passionate and know exactly what they are doing. Being almost two meters tall, I was worried, that I would not get enough food - talked to the doctor about this. She then instructed the kitchen to prepare bigger portions for me. This allowed me to enjoy great food, in sufficient quantities. Looking forward to returning some day!“