Hôtel près de Parc New Hall Valley Country Park, Birmingham, Birmingham

« Le seul regret de notre séjour est de n’avoir eu qu’une nuit pour profiter de tant de splendeur. Le service, le spa, la nourriture, tout était absolument remarquable! »

« Clean , relaxing , decent food and nice staff »

« The room was freshly renovated. The beds were huge. I unfortunately had a sick relative in the hospital nearby. This was a very convenient location to stay. The staff doing late check in were great and they were and have been super compassionate and helpful during and after my stay. I would highly recommend for location and customer service. I would in particular mention the manager Paoula who was outstanding in the level of customer service she delivered when I had a difficult query. »

« Superb building, good service and good food »

« Good service from staff and clean room »

« Great definitely will re book again! »

« A fire très bruyant impossible de dormir cependant chambre propre et lit confortable »

« only one day, service fast but the room was not clean enought for me »

« Nice hotel, with very pleasant staff. I had dinner in the evening and it was. good, simple and well prepared The hotel is showing abit of wear and tear. However, late November in the country side, when it is dark and wet, is never a good time to be at ones best. Good stay and good value for money. »

« The manager was very accommodating when it came to bringing our service dog and was really friendly when it came to general service. »

« Very nice host Brenda, lovely room and outdoor area. Easy check in and departure, would definitely stay here again! »

« Nous avons eu la possibilité d’arriver plus tôt pour poser nos bagages ce que nous avons apprécié ! Tout c’est très bien déroulé avant que décidons d’aller dîner. Quelle déception! À notre arrivée dans le salon, on nous a rétorqué sèchement d’aller nous assoir et qu’ils allaient venir ! Nous avons attendu près d’une heure, personne ne nous calculez, trop préoccupés à servir et discuter avec les habitués ! Nous avons dû insister en nous présentant à nouveau au bar! Près 30 min après, nous avons...

« Chambre très agréable, le staff trés pro! Rien a redire, mise à part, quil faudrait un petit réfrégirateur dans les chambres. »

« Even if the city center is in a bit of road, I recommend it ! clean place, and the people who work here are very nice ! »

« Staff were so friendly. Room was adequate and clean. »

« The cabins are excellent. Warm and cosy and has everything that would be needed. »

« Clean room, helpful staff, perfect for one night »

« The property was fabulous, just what we needed, my wife and 3 teenage granddaughters had a wonderful stay, peaceful, everything we needed was there, the host was brilliant, at the end of the phone when we called and great location for the city centre Christmas markets. No negatives from me! »