Hotel New Lenox

« New and clean! Breakfast bar was phenomenal. Some of the gadgets were too modern for this senior (coffee machine, tv remote) but staff was extremely helpful for such minor concerns. Bed was very comfortable. Room arrangement was well thought out. »

« The property was recently renovated so was new. Check in was easy and our room was clean. The breakfast was very minimal, especially since both hot options were eggs which we do not like. Some oatmeal packets or bread or bagels would be an improvement. »

« I don't like the fact that you allow kids at this property. They run around unsupervised, going to the pool. The property should be for people 21 and older!! »

« Nous avons passé une nuit dans cet hôtel. Les chambres sont spacieuses, propre, mais il faudrait les rénover. Le personnel est très agréable. Un casino se trouve dans le même bâtiment »

« Staff was not friendly. Room was clean but in disrepair. We were not told the ice vending on our floor was unavailable-they had the broken ice machine blocked by a dolly with a new one it the box. Our bathroom was stained and looked like they were performing maintenance and our door had a gap so it did not close properly and was a safety hazard. »

« Super, très propre, personnel accueillant. Piscine superbe! Cependant on entend beaucoup les voisins de chambre et un peu l’autoroute. »

« Hôtel en cours de rénovation ,buffet petit-déjeuner standard mais complet,bon rapport qualité-prix même si l’hôtel a bien besoin de la rénovation en cours. »

« It was ok »

« Staff was great front desk and breakfast staff »

« Maybe they were having just a bad day, but I found multiple interactions with staff to be less than positive. They seem to be moping or upset about something. I don’t need them to be over the top gregarious, but it would be nice to be acknowledged as a guest and to be appreciated. Again, maybe it was just a bad day. Also, I felt the rooms were a bit spartan by way of amenities. As an example, would greatly encourage a clock in the room by the bed. Otherwise this location is beyond clean. And the...

« Fresh pineapple and boiled egg breakfast is better than other this level of hotel. »

« Parfaitement propre, un ameublement de qualité en parfait état. Même la décoration est soignée. Il est rare que je n’ai rien de négatif à souligner dans un établissement hôtelier »

« Accueil très chaleureux; le personnel a été très agréable et serviable. Très appréciable surtout quand on ne connait pas! Je trouve que les chambres et équipements sont vieillissants, cela mériterait d'être modernisé. Merci à l'équipe »

« Personnel agréable »

« Belle grande chambre, propre, bien aménagée avec frigo, micro-ondes, beaucoup de prises électriques, belle douche, serviettes douces et épaisses. Déjeuner varié. Seul point négatif: le personnel à l’accueil. Aucun sourire, ne répond pas aux questions. Se contente de réciter son texte sur ce qui est permis ou pas et l’heure du déjeuner. Insiste sur l’interdiction de marijuana. »

« They were friendly »

« Recommandé »

« The location was convenient for us. The room was clean and comfortable. The restaurant had a small menu so we chose to go out instead. It was a nice room with a fair price. »