Alle angezeigten Bewertungen beruhen auf Erfahrungen echter Gäste. Nur Reisende, die ihre Unterkunft bei uns gebucht haben, können eine Bewertung abgeben. Wir überprüfen Bewertungen gemäß unseren Richtlinien und veröffentlichen alle Bewertungen, ob positiv oder negativ.Weitere InformationenWird in einem neuen Fenster geöffnet
518 von insgesamt 1004 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
10 – Hervorragend
518
234 von insgesamt 1004 Gästebewertungen haben eine Bewertung von 8 - Gut" "
8 – Gut
234
96 von insgesamt 1004 Gästebewertungen haben eine Bewertung von 6 - Okay" "
6 – Okay
96
79 von insgesamt 1004 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
4 – Schlecht
79
77 von insgesamt 1004 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "
2 – Ungenügend
77
8.8/10
Sauberkeit
8.6/10
Personal & Service
7.8/10
Ausstattung
8.2/10
Zustand der Unterkunft
8.0/10
Umweltfreundlichkeit
Bewertungen
8/10 – Gut
Jennifer
Mit der Familie gereist
14. Aug. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very good and well located for our early flight out of New Orleans. Nothing really around it, as expected, but perfect for our needs.
Jennifer
Aufenthalt von 1 Nacht im August 2023
Antwort von GM am 15. Aug. 2023
Dear Jennifer,I'm glad that our location was well-suited to your early flight. It was our pleasure hosting you and we hope to do so again. Thank you for staying with us.Best,Ivy LimGeneral Manager
10/10 – Hervorragend
John E
Geschäftlich gereist
23. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Large, well appointed facility with easy access to New Orleans International Airport by the hotel shuttle. Excellent hotel choice if one has an early departure.
John E
Aufenthalt von 1 Nacht im Mai 2024
Antwort von GM am 23. Mai 2024
Dear John E, Your flattering review is music to our ears! Thank you so much for choosing our Hilton and letting other travelers know what an exceptional stay you had. Hosting you was our pleasure, and we hope to welcome you back again soon. Best, Ivy Lim, GM
10/10 – Hervorragend
Mariajose
22. Mai 2024
Gut: Personal & Service und Zustand der Unterkunft
Estaba mas lejos del aeropuerto de lo que pensaba. Tuvimos que sar la vuekta comoleta en el shuttle y estaba full de personas la espera a la hora de 545am
Mariajose
Aufenthalt von 1 Nacht im Mai 2024
Antwort von GM am 22. Mai 2024
Dear Mariajose, While your stay wasn't perfect, it is a testament to the staff here that it was still worthy of a five-star rating. Thank you for being our guest and sharing this positive review. We hope to be your first choice for lodging in the area from now on. Sincerely, Ivy Lim, GM
10/10 – Hervorragend
Asiakenyaette
Mit der Familie gereist
19. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great location close to the airport and very nice hotel
Asiakenyaette
Aufenthalt von 1 Nacht im Mai 2024
Antwort von GM am 20. Mai 2024
Dear Asiakeyaette, Thank you for taking the time to write. I'm happy that our service and convenient location made for an enjoyable stay. A return visit is the best compliment! Best, Ivy Lim, GM
8/10 – Gut
Nicole Alicia Dickson
17. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Stayed 5 nights it was convenient to all the areas I had to visit.Staff was professional and accommodating . only reason I didn’t give it 5 stars is because they were doing some construction in and out of the hotel.
Nicole Alicia Dickson
Aufenthalt von 5 Nächten im Mai 2024
Antwort von GM am 20. Mai 2024
Dear Nicole Alicia Dickson, Thank you for staying with us and for your kind review. I'm so glad you enjoyed your stay overall. It is lovely that you found our location convenient and our staff friendly. We hope to see you again soon. Best, Ivy Lim, GM
4/10 – Schlecht
Ameya
10. Mai 2024
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
There was no sound insulation. It was like I had an open room in the lobby. Very noisy and inconvenient
Ameya
Aufenthalt von 1 Nacht im Mai 2024
Antwort von GM am 11. Mai 2024
Dear Ameya, I'm sorry to hear that noise pollution interrupted the comfort of your stay. Your comfort is our highest priority, and I regret that we left you less than completely satisfied. Your feedback is welcomed as it allows us to monitor the guest experience. Thank you for taking the time to share your review. Sincerely, Ivy Lim, GM
10/10 – Hervorragend
Melissa
Geschäftlich gereist
10. Mai 2024
Gut: Personal & Service
It’s old, smells dank or moldy
Melissa
Aufenthalt von 1 Nacht im Mai 2024
Antwort von GM am 11. Mai 2024
Dear Melissa, We have just completed some updates, so I'm sorry that you still found us dated. We appreciate your feedback and thank you for staying with us. Sincerely, Ivy Lim, GM
10/10 – Hervorragend
Etienne
Geschäftlich gereist
9. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Parking was a little confusing but that was due to the renovations in progress. Other than that this hotel was amazing!
Etienne
Aufenthalt von 1 Nacht im Mai 2024
Antwort von GM am 10. Mai 2024
Dear Etienne, We appreciate your review. Your valuable feedback is important and allows us to monitor and continually improve our property. Thank you for staying with us, and we hope to have an opportunity to provide you with an even more "amazing" stay in the future. Best, Ivy Lim, GM
4/10 – Schlecht
Debbie Sue
Mit der Familie gereist
30. Apr. 2024
Gut: Sauberkeit
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Beds were comfortable and rooms clean. Front desk staff friendly and so were cleaning people. I think the dining room wasnt staffes for such a large event. Food wasn't hot. Ran out of hot water, also.
Debbie Sue
Aufenthalt von 5 Nächten im April 2024
Antwort von GM am 30. Apr. 2024
Dear Debbie Sue, Thank you for staying with us. We appreciate your taking the time to share all your feedback, including recommendations for improvement. We hope to see you again for a better overall experience. Sincerely, Ivy Lim, GM
2/10 – Ungenügend
Dustin
29. Apr. 2024
Did not get my deposit back yet. No word from staff or anyone or anything.
Dustin
Aufenthalt von 4 Nächten im April 2024
Antwort von GM am 30. Apr. 2024
Dear Dustin, Thank you for taking the time to share your review. Upon check-in, a credit card is required for incidentals; an authorization occurs to be sure funds are available, but the card is not charged. The balance of this authorization is released upon your departure. It can take banks up to 3 business days to acknowledge our release. I’m sorry that this was not effectively communicated and for any frustration caused. Again, on behalf of the staff and management, I apologize. Sincerely, Ivy Lim, GM
8/10 – Gut
Edward
Mit der Familie gereist
24. Apr. 2024
Gut: Sauberkeit und Personal & Service
Great for a night stay close to the airport. Shuttle ran on time.
Edward
Aufenthalt von 1 Nacht im April 2024
Antwort von GM am 24. Apr. 2024
Dear Edward, Thank you for allowing us the pleasure of hosting you! We appreciate your feedback and your positive review. We hope to see you back anytime you return to the area. Best, Ivy Lim, GM
8/10 – Gut
Janet
17. Apr. 2024
Gut: Sauberkeit und Personal & Service
No front desk
Janet
Aufenthalt von 1 Nacht im April 2024
Antwort von GM am 17. Apr. 2024
Dear Janet, We appreciate your feedback and hope you will return to experience our renovated lobby. Best, Ivy Lim, GM
10/10 – Hervorragend
Katherin
Mit der Familie gereist
13. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great hotel.
Katherin
Aufenthalt von 1 Nacht im April 2024
Antwort von GM am 13. Apr. 2024
Dear Katherin, Your 5-star rating has brightened our day! We're thrilled to know you had a positive experience, and we're eager to provide you with excellent service the next time you visit. Best, Ivy Lim, GM
6/10 – Okay
Amy
11. Apr. 2024
Amy
Aufenthalt von 1 Nacht im März 2024
Antwort von GM am 1. Mai 2024
Dear Amy, Our goal is to exceed our guests’ expectations, so I’m sorry that your stay was just okay. We appreciate your attention to reviewing our hotel, and we hope to impress upon your return to the area. Sincerely, Ivy Lim, GM
2/10 – Ungenügend
jacob
10. Apr. 2024
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
no good
jacob
Aufenthalt von 2 Nächten im Januar 2024
Antwort von GM am 12. Apr. 2024
Dear jacob, It’s important to our entire team that all our visitors feel comfortable, so I’m very sorry that you did not enjoy your stay. We hope to serve you better should your travels bring you back to the area. Thank you for staying with us. Sincerely, Ivy Lim, GM
8/10 – Gut
Anne
9. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Anne
Aufenthalt von 1 Nacht im April 2024
Antwort von GM am 11. Apr. 2024
Dear Anne, Thank you for choosing to stay with us. We appreciate the high rating you've given. Whenever you plan your next visit, we promise to provide the same level of comfort and convenience that made your stay exceptional this time. Best, Ivy Lim, GM
8/10 – Gut
Dona
7. Apr. 2024
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service und Ausstattung
The room was fine. The shuttle service to and from the airport was convenient. The front desk staff at check in was not very helpful. The directory of services was only available via scanning a QR code. This was not working, not to mention that this is not a preferred way for some people to get information, especially older people. The staff did not seem to know that the hot tub was filled with dead leaves and debris or that the pool was not operating. They were only able to say " I haven't had any complaints so I guess its OK". Part of the reason I chose that location was for those amenities. For a one night stay i could have gotten something less expensive
Dona
Aufenthalt von 1 Nacht im April 2024
Antwort von GM am 8. Apr. 2024
Dear Dona, While I'm glad that you enjoyed our accommodations, I'm sorry for the shortcomings in our service and amenities. Please forgive us. Our guests' experience is of the utmost importance to us, and your comments help us improve and become a better hotel. We hope you will consider a return visit in the future as we would love to provide you with a better stay. Sincerely, Ivy Lim, GM
4/10 – Schlecht
Matthew
28. März 2024
Shuttle was a disaster
Matthew
Aufenthalt von 1 Nacht im März 2024
Antwort von GM am 29. März 2024
Dear Matthew, Providing the highest level of hospitality is our number one priority, and I sincerely apologize for falling short of meeting your expectations. Your feedback is greatly appreciated, and we hope to serve you better on a return visit. Sincerely, Ivy Lim, GM
4/10 – Schlecht
Scott
Mit der Familie gereist
25. März 2024
First, room needed repairs to the wall, notified the staff. They said ok.wanted swim in the indoor pool that was shown on the website, they don’t have an indoor pool. Went to take a shower that night and there was no hot water. Woke up the next morning…..no hot water. Informed the staff when we checked out. They said ok..we will not be back
Scott
Aufenthalt von 1 Nacht im März 2024
Antwort von GM am 27. März 2024
Dear Scott, I'm very sorry that you were so let down during your visit. Our hotel has an outdoor pool, and we regret the confusion. Even though we thoroughly prepare to deliver a great stay to every Guest, sometimes it just doesn't go the way we planned. We hope to redeem ourselves to you on a future visit. Sincerely, Ivy Lim, GM
2/10 – Ungenügend
Ross
Mit dem Partner gereist
25. März 2024
Gut: Sauberkeit
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
This hotel badly needs a renovation. The bathrooms are pretty shabby. I was also given a room key that was occupied and walked in on someone in the washroom.
Ross
Aufenthalt von 1 Nacht im März 2024
Antwort von GM am 27. März 2024
Dear Ross, Our goal is to provide comfort to all our guests, so I regret that you did not enjoy your visit. We appreciate your attention to reviewing our hotel and hope to better serve you in the future. Sincerely, Ivy Lim, GM
10/10 – Hervorragend
Kathleen, Norwood
Mit der Familie gereist
25. März 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Clean, convenient shuttle to airport
Kathleen
Aufenthalt von 1 Nacht im März 2024
Antwort von GM am 25. März 2024
Dear Kathleen, We are thrilled to have met your expectations and can't thank you enough for staying with us. The compliments of your review are always welcome, but the best compliment would be a return stay. We hope to see you again! Best, Ivy Lim, GM
10/10 – Hervorragend
Kathleen, Norwood
Mit der Familie gereist
23. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Convenient shuttle from airport, quiet, clean, helpful staff
Kathleen
Aufenthalt von 1 Nacht im März 2024
Antwort von GM am 23. März 2024
Dear Kathleen, Thank you for your thoughtful review. I appreciate you choosing us while in the area. It is so rewarding to know that you enjoyed your stay. It was our pleasure to host you, and we hope to see you again. Best, Ivy Lim, GM
2/10 – Ungenügend
Verifizierter Reisender
20. März 2024
Verifizierter Reisender
Aufenthalt von 1 Nacht im März 2024
Antwort von GM am 9. Apr. 2024
Dear Anonymous, We regret that your time with us didn't meet your expectations. We hold ourselves to a higher standard so we do hope you allow us the opportunity to share a more positive experience with you soon. Sincerely, Ivy Lim, GM
2/10 – Ungenügend
Emily
Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
16. März 2024
Verbesserungswürdig: Ausstattung
No hot water. Dirty lobby. Under construction.
Emily
Aufenthalt von 1 Nacht im März 2024
Antwort von GM am 16. März 2024
Dear Emily, Thank you for choosing us. Our goal is to exceed our guest's expectations, so I regret that you did not enjoy your visit. We appreciate the feedback and hope to serve you better in the future. Sincerely, Ivy Lim, GM
6/10 – Okay
David
Mit der Familie gereist
12. März 2024
Verbesserungswürdig: Zustand der Unterkunft
Nothing special
David
Aufenthalt von 1 Nacht im März 2024
Antwort von GM am 12. März 2024
Dear David, Our goal is to exceed our guests’ expectations, so I’m sorry that your stay was just okay. We appreciate your attention to reviewing our hotel, and we hope to impress upon your return to the area. Sincerely, Ivy Lim, GM
10/10 – Hervorragend
Chandler
Mit dem Partner gereist
12. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Customer service and convenience
Chandler
Aufenthalt von 1 Nacht im März 2024
Antwort von GM am 12. März 2024
Dear Chandler, We are happy to hear from you and value your kind review. It is lovely to hear you enjoyed our convenient location and cheerful service. Thank you for your business and your recommendation! Best, Ivy Lim, GM
10/10 – Hervorragend
Daniel, Manistee
12. März 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Daniel
Aufenthalt von 1 Nacht im März 2024
Antwort von GM am 13. März 2024
Dear Daniel, It’s wonderful to hear you had a five-star experience with us. It was a pleasure to host you and we eagerly look forward to your return visit. Best, Ivy Lim, GM
2/10 – Ungenügend
Tyneeta
11. März 2024
Tyneeta
Aufenthalt von 1 Nacht im März 2024
Antwort von GM am 31. März 2024
Dear Tyneeta, It was our pleasure hosting you, and we appreciate your time in reviewing our hotel. We hope to see you again upon your return to the area. Sincerely, Ivy Lim, GM
10/10 – Hervorragend
Tawanda
Mit der Familie gereist
8. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staying overnight for a flight
Tawanda
Aufenthalt von 1 Nacht im März 2024
Antwort von GM am 9. März 2024
Dear Tawanda, Thank you for taking the time to share a five-star review of your experience with us. We appreciate your support and look forward to serving you again. Best, Ivy Lim, GM
4/10 – Schlecht
William, Mobile
7. März 2024
Verbesserungswürdig: Zustand der Unterkunft
Toilet not working properly. Wasp (which stung my wife) in curtains by window
William
Aufenthalt von 1 Nacht im März 2024
Antwort von GM am 9. März 2024
Dear William, We want to provide every guest with a pleasant stay, so we're sorry that we let you down on this visit. We appreciate your review and hope to have the opportunity to deliver a more positive experience on a return trip. Thank you for staying with us. Sincerely, Ivy Lim, GM
2/10 – Ungenügend
Robert
2. März 2024
Robert
Aufenthalt von 1 Nacht im März 2024
Antwort von GM am 22. März 2024
Dear Robert, I'm very sorry that you did not enjoy your stay. We strive to provide a pleasant experience, so I regret we let you down. We appreciate your feedback and hope to better serve you on a return visit. Sincerely, Ivy Lim, GM
10/10 – Hervorragend
Beverley
1. März 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Convenient to airport with timely transportation to it.
Beverley
Aufenthalt von 1 Nacht im Februar 2024
Antwort von GM am 3. März 2024
Dear Beverley, We strive to provide our guests with exceptional stay that keeps them returning to our Hotel, so it is great to hear you enjoyed your stay. Thank you for your support! Best, Ivy Lim, GM
4/10 – Schlecht
Matthew
29. Feb. 2024
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Under remodeling
Matthew
Aufenthalt von 1 Nacht im Februar 2024
Antwort von GM am 1. März 2024
Dear Matthew, I'm very sorry that you did not enjoy your stay. We strive to provide a pleasant experience, so I regret we let you down. We appreciate your feedback and hope to better serve you on a return visit. Sincerely, Ivy Lim, GM
4/10 – Schlecht
Keith
26. Feb. 2024
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
No parking had an area closed off when they were full and the rooms had no mirror in the room only in the bathroom ☹️
Keith
Aufenthalt von 2 Nächten im Februar 2024
Antwort von GM am 27. Feb. 2024
Dear Keith, I'm sorry to hear that not every aspect of your stay met your expectations, and I regret that you had parking problems. We improve our service through our guests' feedback, and yours is appreciated. We can't thank you enough for your business and hope to better serve you in the near future. Sincerely, Ivy Lim, GM
6/10 – Okay
Sharon
21. Feb. 2024
Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
I was disappointed in my Hilton stay. I did not have hot water for a shower. The breakfast in the cafe was very limited. I ordered a vegetable cheese omelet and got and omelet with fried onions and no cheese. This was not Hilton quality. With renovations going on, they need to upgrade their game.
Sharon
Aufenthalt von 1 Nacht im Februar 2024
Antwort von GM am 23. Feb. 2024
Dear Sharon, I appreciate you taking the time to write this review. We sincerely apologize that we were unable to provide you with the exceptional stay you've come to expect from Hilton. The details definitely do make a trip, and we regret we missed the mark. Your feedback provides many areas we can work on to improve our guest experience. We would love another opportunity to serve you better. Sincerely, Ivy Lim, GM
2/10 – Ungenügend
Mahdis
21. Feb. 2024
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The lobby was fully dusty and under construction while was not explained by Expedia
2 out of 2 elevators were not working and there was a long line up to the elevator
The heater was not working on the first room, and they changed my room as the room was super cold and the second room was not clean particularly washroom
Mahdis
Aufenthalt von 1 Nacht im Februar 2024
Antwort von GM am 21. Feb. 2024
Dear Mahdis, Providing the highest level of hospitality is our number one priority, and I sincerely apologize for falling short. Please pardon our dust as we update and improve our hotel. Your feedback is greatly appreciated, and we hope to serve you better on a return visit. Sincerely, Ivy Lim, GM
8/10 – Gut
Cary
20. Feb. 2024
Gut: Sauberkeit und Personal & Service
Cary
Aufenthalt von 1 Nacht im März 2023
Antwort von GM am 21. Feb. 2024
Dear Cary, Thank you for your time in sharing your kind review, and please visit us again. Best, Ivy Lim, GM
10/10 – Hervorragend
daniel
19. Feb. 2024
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very nice
daniel
Aufenthalt von 1 Nacht im Februar 2024
Antwort von GM am 20. Feb. 2024
Dear daniel, Thank you for your patronage. We are so happy to know you enjoyed your stay. Please visit again soon. Best, Ivy Lim, GM
4/10 – Schlecht
Ileane
17. Feb. 2024
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Had to call to be pick up Waite for almost a hour to be pick up
Ileane
Aufenthalt von 1 Nacht im Februar 2024
Antwort von GM am 17. Feb. 2024
Dear Ileane, Our goal is to provide comfort to all our guests, so I regret that you did not enjoy your visit. I'm sorry for your poor arrival, which set the tone for your stay. We appreciate your taking the time to review our hotel and hope to better serve you upon your return to the area. Sincerely, Ivy Lim, GM
10/10 – Hervorragend
Cynthia, lafayette
16. Feb. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very polite and easy check in. Easy transportation to airport
Cynthia
Aufenthalt von 1 Nacht im Februar 2024
Antwort von GM am 16. Feb. 2024
Dear Cynthia, We are thrilled you enjoyed your stay! Thank you for the review, and please visit us again. Best, Ivy Lim, GM
10/10 – Hervorragend
Theresa
14. Feb. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Theresa
Aufenthalt von 1 Nacht im Februar 2024
Antwort von GM am 15. Feb. 2024
Dear Theresa, Thank you for choosing to stay with us. We appreciate the high rating you've given. Whenever you plan your next visit, we promise to provide the same level of comfort and convenience that made your stay exceptional this time. Best, Ivy Lim, GM
2/10 – Ungenügend
Christopher
9. Feb. 2024
Verbesserungswürdig: Personal & Service
Christopher
Antwort von GM am 11. Feb. 2024
Dear Christopher, We regret that your time with us didn't meet your expectations. We hold ourselves to a higher standard so we do hope you allow us the opportunity to share a more positive experience with you soon. Sincerely, Ivy Lim, GM
10/10 – Hervorragend
deqierra
Mit der Familie gereist
9. Feb. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
GREAT STAY
deqierra
Aufenthalt von 2 Nächten im Februar 2024
Antwort von GM am 9. Feb. 2024
Dear deqierra,We appreciate your high recommendation and welcome you to settle in again anytime.Best,Ivy LimGeneral Manager
10/10 – Hervorragend
Nathan
8. Feb. 2024
Nathan
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Rosey am 9. Feb. 2024
Thank you so much for the 10! We look forward to seeing you again!
4/10 – Schlecht
Sherri
Mit dem Partner gereist
4. Feb. 2024
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
We were not informed that the hotel is currently being renovated. It was unsettling to check in in a bare lobby. It changes the atmosphere of the visit.
Sherri
Aufenthalt von 1 Nacht im Februar 2024
Antwort von GM am 4. Feb. 2024
Dear Sherri,Thank you for sharing your feedback. I was disappointed to hear of the frustration you experienced stemming from our construction; please forgive us during this time of renovation. Your patience is appreciated as we update and improve our hotel. As our valued Guest, I hope that you will return and see our highly anticipated results.Sincerely,Ivy LimGeneral Manager
6/10 – Okay
robert
29. Jan. 2024
robert
Aufenthalt von 1 Nacht im Januar 2024
Antwort von GM am 1. Feb. 2024
Dear robert, We appreciate your attention to reviewing our hotel and hope to host you again. Sincerely, Ivy Lim, GM
10/10 – Hervorragend
Amy
Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
29. Jan. 2024
Gut: Sauberkeit, Personal & Service und Ausstattung
Propert under construction right now or would have been excellent all the way!
Amy
Aufenthalt von 1 Nacht im Januar 2024
Antwort von GM am 30. Jan. 2024
Dear Amy, Thank you for staying with us. We appreciate your patience as we update and improve. We value your feedback and hope that you will return to experience our completed updates! Best Wishes, Ivy Lim, GM
10/10 – Hervorragend
Robert
Mit der Familie gereist
29. Jan. 2024
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Flight stay
Great stay and shuttle to the airport.
Robert
Aufenthalt von 1 Nacht im Januar 2024
Antwort von GM am 29. Jan. 2024
Dear Robert, I'm glad that we could provide some comfort before your flight. It was our pleasure hosting you, and we thank you for choosing us. Best, Ivy Lim, GM
6/10 – Okay
Gary
Geschäftlich gereist
26. Jan. 2024
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Entire lobby is under renovation. No flooring or furniture in the lobby.
Gary
Aufenthalt von 1 Nacht im Januar 2024
Antwort von GM am 26. Jan. 2024
Dear Gary, We apologize for any inconvenience caused as we update and enhance our hotel. We have completed the flooring demo, and the entire renovation will be finished by April. We would be delighted if you returned to enjoy the full experience of our completed results. Sincerely,Ivy LimGeneral Manager
10/10 – Hervorragend
Alise, BATON ROUGE
25. Jan. 2024
Alise
Aufenthalt von 1 Nacht im Januar 2024
Antwort von GM am 20. März 2024
Dear Alise, Thanks for letting us know you enjoyed your visit. We appreciate your patronage! Best, Ivy Lim, GM