Communication was good. Oceanfront location phenomenal. However, the unit itself had issues. Upon walk in, the unit had a musty smell. It is an older unit. The kitchen and bathrooms were upgraded but the oven display was broken. Blinds in living room had several missing slats. Bedroom blinds were broken on one side so had to manually push open and close. Most disappointing was the mattress. It was very old and lumpy. The sheets had sand on them. Bought a mattress foam pad to put over the top of the mattress to use while there. When putting the pad on, noticed yellow stains on the mattress protective cover. It is very important to have a comfortable, clean bed. This bed was neither. Also something to note, there was no hair dryer. This should be provided. Positive things- Kitchen was stocked with most essentials needed and one toilet paper roll to start the stay. . Plenty of towels and wash cloths provided and a few beach towels. There were also beach chairs. The deck was nice with 4 chairs and table to admire the ocean. To reiterate, if the bed would have been comfortable and clean, the week long stay would have been so much better. I provided all this information to the realty company within 24 hours and the response was thanks for letting us know.