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Bewertungen von The Langham, New York, Fifth Avenue

5 out of 5
The Langham, New York, Fifth Avenue
400 Fifth Avenue, New York, NY

Bewertungen

9.4

Aussergewöhnlich

823 von insgesamt 1004 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
104 von insgesamt 1004 Gästebewertungen haben eine Bewertung von 8 - Gut" "
41 von insgesamt 1004 Gästebewertungen haben eine Bewertung von 6 - Okay" "
18 von insgesamt 1004 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
18 von insgesamt 1004 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9.6/10

Sauberkeit

9.6/10

Personal & Service

9.2/10

Ausstattung

9.4/10

Zustand der Unterkunft

9.2/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Christian Johannes, München

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Ein sehr schönes und stylish eingerichtetes Hotel mit sehr nettem Personal
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Richard Bussiere am 20. Feb. 2024
Dear Christian,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.

10/10 – Hervorragend

Hans-Joachim

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I would recomment it always to friends! Perfect place to be for a trip to New York.
Aufenthalt von 5 Nächten im Oktober 2023
Antwort von The Langham, New York am 19. Okt. 2023
Thank you so much for the feedback, we’re glad to hear you had an enjoyable stay. We look forward to your return in the future.

10/10 – Hervorragend

Regina

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sehr zufrieden
Ein tolles Hotel der Luxusklasse im Zentrum von New York. Von hier aus erreicht man sehr viele zu Fuß. Tolle Lage. Leider hatte unser Zimmer keine Aussicht, aber es wurde gehalten, was versprochen. Das Zimmer und Service waren super. Leider war kein Frühstück inkludiert und dort zu frühstücken ist ein kleinen Luxus, denn alles kostet extra. Würde es dennoch wieder buchen.
Aufenthalt von 4 Nächten im Mai 2022
Antwort von Richard Bussiere am 9. Juni 2022
Dear Regina, Thank you for sharing your positive review of The Langham, New York! I am so happy that you chose to stay with us and that you enjoyed your experience. Regarding breakfast, we do have several offers that include breakfast or a hotel credit that can be spent on breakfast. We also just recently opened The Langham Club which, when added to any stay, includes breakfast service among its many offerings. Should you choose to stay with us again - which we hope you will! - our team can advise you on the best choice for your needs. Thank you again!

10/10 – Hervorragend

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Das Hotel liegt sehr zentral in der 5th Ave. Das Personal ist sehr zuvorkommend und freundlich. Sehr empfehlenswert. Das Restaurant Ai Fiori direkt im Hotel ist sehr sehr lecker.
Aufenthalt von 8 Nächten im Dezember 2019
Antwort von Richard Bussiere, Managing Director am 5. Jan. 2020
Thank you for taking the time to share your positive review of our hotel. I'm so happy that you enjoyed your visit. I hope that we will have the pleasure of welcoming you back again in the future.

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sehr schönes Hotel. Lage und Service sind super. Das Frühstück leider total überteuert.
Aufenthalt von 4 Nächten im Juni 2019
Antwort von Richard Bussiere, Managing Director am 25. Juni 2019
Thank you for taking the time to share your feedback on your recent stay at The Langham, New York! I am so happy that you enjoyed your stay, overall. Thank you for bringing your concern about the price of our breakfast to our attention. I will review that feedback with our team. I hope that you will come back to see us again in the future.

10/10 – Hervorragend

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
No bottled water to be found after turn down service.
Aufenthalt von 1 Nacht im Februar 2019
Antwort von Richard Bussiere, Managing Director am 18. Feb. 2019
Thank you for bringing this matter to my attention. We will address with the housekeeping team.

10/10 – Hervorragend

Franz

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Februar 2019

10/10 – Hervorragend

Thomas

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Januar 2019

6/10 – Okay

Regina

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
please i have so much Trouble with the taxi Driver but the door staff don t help me i must pay so much
Aufenthalt von 1 Nacht im August 2018
Antwort von Richard Bussiere, Managing Director am 2. Okt. 2018
Dear Madam, Thank you for taking the time to share your feedback. I'm so sorry to read that you had an issue with a New York City taxi driver. Unfortunately, we are not responsible for the taxis. You would do well to report your issue to the New York City Taxi & Limousine Commission. Thank you!

4/10 – Schlecht

Thomas, dresden

Gut: Personal & Service
Gute zentrale Lage
Frühstück total daneben ... Preise Spa Bereich zu hoch ... wlan sehr schlecht ... bricht ständig ab ... bei den Preisen unzumutbar ... restaurantpersonal überheblich ... Klima auf Zimmer defekt in 2 räumen ...alles in allem das schlechteste 5 Sterne Haus wo ich je war ... Fitness ohne Fenster .. total kalt und unpersönlich ...
Aufenthalt von 3 Nächten im September 2018
Antwort von Richard Bussiere, Managing Director am 18. Sept. 2018
Dear Sir, Thank you for taking the time to share your feedback about our hotel. I hope you don't mind my responding in English. I want you to know that we take all guest feedback, both positive and negative, very seriously so as to constantly improve our offerings. I'm sorry that you had a negative experience at breakfast. I will be discussing your comments with the team at our restaurant. Thank you for choosing to stay with us and for being candid with your feedback.

10/10 – Hervorragend

Bernhard, Wien

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Tolles Hotel im Stadtzentrum
Tolles Hotel, zentral gelegen, sehr freundliches und hilfsbereites Personal, grosse Zimmer. Sehr zu empfehlen. Freuen uns schon auf den naechsten NYC Aufenthalt!
Aufenthalt von 4 Nächten im August 2018
Antwort von Richard Bussiere, Managing Director am 30. Aug. 2018
Dear Sir, Thank you for sharing your positive review of The Langham, New York! (I hope you don't mind my responding in English.) I am so happy that you chose to stay with us and that we helped to make your visit a memorable one. I hope that we will have the privilege of welcoming you back again in the future.

10/10 – Hervorragend

Michael, Essen

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sehr gutes Stadthotel
Wir haben mit 4 Personen als Familie eine "Familiensuite" gebucht. Insgesamt ein sehr guter Eindruck, kleine Küche, sauber. Allerdings waren die Betten als Doppelbetten angegeben, allerdings waren es nur 2 größere Betten. Teppichboden ist m.E. nicht mehr aktueller Standard (kleinere Flecken vorhanden). Der Ausblick ist leider bei diesen Zimmern "nach hinten raus", wo sich auch noch direkt vor dem Zimmer eine Baustelle befand. Wir waren aber gerne im Hotel, toller Service.
Aufenthalt von 6 Nächten im Juli 2018
Antwort von Richard Bussiere, Managing Director am 22. Aug. 2018
Dear Sir, Thank you for sharing your positive review of The Langham, New York! I am so happy that you and your family chose to stay with us when you were in New York. (I hope you don't mind me responding in English.) I am very gratified to read that your overall stay was a positive one. Thank you for sharing your candid feedback on some of the furnishings in your room. You will be happy to know that we are replacing the Full beds in the Family Rooms with Queen-sized beds. I hope that we will have the privilege of welcoming you back again in the future!

10/10 – Hervorragend

Toby , Zürich

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Best Hotel in Manhattan
Der Aufenthalt im Langham war ein sehr schönes Erlebnis. Service, Personal und Zustand des Zimmers waren hervorragend. Dieses Hotel können wir weiterempfehlen.
Aufenthalt von 3 Nächten im März 2018
Antwort von Richard Bussiere, Managing Director am 21. März 2018
Thank you for sharing your positive review of The Langham, New York! (I hope you don't mind my responding in English.) I hope that you will return to see us again in the future!

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Top Hotel in der 5th Avenue
Sehr gutes Hotel in de 5th Avenue, Sauber und Top Service. Die Zimmer sind sehr geräumig und komfortabel. Hotelpersonal sehr freundlich und hilfsbereit.
Aufenthalt von 4 Nächten im Dezember 2017
Antwort von Richard Bussiere, Managing Director am 29. Dez. 2017
Vielen Dank für Ihre positive Bewertung. Wir hoffen, dass Sie wieder in der Zukunft wieder begrüßen zu dürfen .

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Absolut zentral gelegen, Top Hotel
Sehr schönes kleines Hotel absolut top Lage an der 5th Avenue, kann ich nur weiter empfehlen
Aufenthalt von 7 Nächten im Oktober 2017
Antwort von Richard Bussiere, Managing Director am 4. Nov. 2017
Vielen Dank für Ihre positive Bewertung. Wir hoffen, dass Sie wieder in der Zukunft wieder begrüßen zu dürfen .

8/10 – Gut

Adegoriola

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff and service were excellent
Aufenthalt von 1 Nacht im Mai 2024

8/10 – Gut

Amber

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Mai 2024

10/10 – Hervorragend

Jorge

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Superb hotel, service, personnel, amenities, property A
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

John

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff and service was very good
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Richard Bussiere, Managing Director am 13. Mai 2024
Dear John,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.

10/10 – Hervorragend

Frances

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Incredible service, amazing room, we had a wonderful time at the hotel.
Aufenthalt von 3 Nächten im April 2024
Antwort von Richard Bussiere, Managing Director am 13. Mai 2024
Dear Frances,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.

10/10 – Hervorragend

Alexandra

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We would definitely stay here again for our next trip to NYC.
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Richard Bussiere, Managing Director am 13. Mai 2024
Dear Alexandra,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.

8/10 – Gut

PREJU, new york

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Your staff are some of the best in any top hotel in NYC. In particular, Abu, at the door, is one of the most welcoming and gracious hosts one could hope to encounter. He’s one of the main reasons I book repeatedly at the Langham. Please give him my best and hopefully a raise! PJ
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Richard Bussiere, Managing Director am 9. Mai 2024
Dear Preju,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York and that you had such a great experience with Abu. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.

4/10 – Schlecht

Katherine, Seattle

Loud (in the middle of the night), over-priced, and rapidly getting shabby “5-star” hotel. Only 3 elevators for entire 26 floors and wait times were long and annoying. The cleaning staff’s schedule was perplexing (all day and most of early evening) and they cram their large cleaning carts into the 3 small elevators stopping at every floor. I literally had to leave 20 mins on either side of my attempting to leave the room—to get to the street. Rooms were large but getting shabby with stained carpets, chipped woodwork and bathroom blinds that were malfunctioning. Food/room service was mediocre and way over-priced.
Aufenthalt von 7 Nächten im April 2024

10/10 – Hervorragend

harry

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent hotel and helpful staff
Aufenthalt von 4 Nächten im April 2024
Antwort von Richard Bussiere am 6. Mai 2024
Dear Harry,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.

10/10 – Hervorragend

emmylou

Gut: Sauberkeit
Aufenthalt von 3 Nächten im April 2024
Antwort von Richard Bussiere, Managing Director am 9. Mai 2024
Hello,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.

10/10 – Hervorragend

Serdar

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We spent more than a week at this property in late April. If you like walking in the city, this hotel has the perfect location to get anywhere with a healthy walk (not talking "around the corner" but something that will nicely get you over 10k steps/day) including the Central Park, Chelsea, Soho, East & West Village, etc. If you want to use the subway, the station is close-by. Cabs and app-based rides are abundant as well. We were very happy with the housekeeping service, and the quality of the job they've done. Also with the very spacious room. The restaurant was very convenient and offered excellent food & drink choices. The staff there, and elsewhere at the hotel was very helpful and friendly. Couple of things that we did not like: (1) considering this is a 5* hotel, unless you use the "club lounge" (an offer was made at the check-in but I did not find it reasonable, and did not have the energy to negotiate after a 10-hr flight and a cab-ride from JFK), there is not much of a lobby-space where you can spend quality time, you can use the restaurant but they don't serve 24/7, and (2) we paid for one of the higher-grade rooms, a "deluxe, city-view", but not sure if we got one (yes, we had a view of a part of the city, but can't say it matched our past stays in NYC)... be sure to avoid a West facing room, if you can (once again, we were too tired to ask for a change-of-room after a long trip... hotel should've done that considering our long stay).
Aufenthalt von 9 Nächten im April 2024
Antwort von Richard Bussiere am 2. Mai 2024
Dear Serdar,Thank you for taking the time to share your review of The Langham, New York. I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.

10/10 – Hervorragend

Matt

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2024
Antwort von Richard Bussiere, Managing Director am 9. Mai 2024
Dear Matt,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.

8/10 – Gut

Sophia

Mit der Familie gereist
Gut: Sauberkeit und Ausstattung
Verbesserungswürdig: Personal & Service
The check in person was CRAZY aggressive trying to upsell me $500/night for a suite. There was some strange noise in the wall from midnight to 3am. Like a cell phone was buried in the wall or something. buzzing/vibration. The bell staff were very nice. LOVED the giant family room.
Aufenthalt von 3 Nächten im April 2024

10/10 – Hervorragend

Amber

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Gorgeous hotel! Very spacious rooms (especially for Manhattan). The location was the best- we walked everywhere. The staff was beyond friendly - we had an incredible family vaca!
Aufenthalt von 3 Nächten im März 2024
Antwort von Richard Bussiere, Managing Director am 1. Mai 2024
Dear Amber,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.

10/10 – Hervorragend

Ron, Vero Beach

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent room
Aufenthalt von 1 Nacht im April 2024
Antwort von Richard Bussiere, Managing Director am 1. Mai 2024
Dear Ron,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.

10/10 – Hervorragend

Michael

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im April 2024

10/10 – Hervorragend

Michelle

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2024

8/10 – Gut

Michel

Aufenthalt von 3 Nächten im April 2024
Antwort von Richard Bussiere, Managing Director am 14. Mai 2024
Dear Michel,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.

10/10 – Hervorragend

Michael

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Fantastic setup and location! Spacious room and amazing view
Aufenthalt von 1 Nacht im April 2024
Antwort von Richard Bussiere, Managing Director am 1. Mai 2024
Dear Michael,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.

10/10 – Hervorragend

Bryan

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent in every way. We stayed with our children and the accomodations were perfect. The staff was superb and the room was spacious and modern. We will certainly stay again.
Aufenthalt von 4 Nächten im April 2024
Antwort von Richard Bussiere am 15. Apr. 2024
Dear Bryan,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.

6/10 – Okay

Myles

Gut: Sauberkeit
Aufenthalt von 4 Nächten im April 2024
Antwort von Richard Bussiere am 15. Apr. 2024
Dear Myles,Thank you for taking the time to share your review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.

10/10 – Hervorragend

Mark

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 6 Nächten im März 2024
Antwort von Richard Bussiere, Managing Director am 5. Apr. 2024
Dear Mark,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.

10/10 – Hervorragend

Carlos

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff extremely professional and helpful. Comfortable large rooms. Restaurant and bar were top notch.
Aufenthalt von 4 Nächten im März 2024
Antwort von Richard Bussiere am 4. Apr. 2024
Dear Carlos,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.

8/10 – Gut

James

Gut: Sauberkeit und Personal & Service
Aufenthalt von 3 Nächten im März 2024
Antwort von Richard Bussiere am 4. Apr. 2024
Dear James,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.

10/10 – Hervorragend

Oscar S

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The rooms are perfect for a family. Staff is amazing
Aufenthalt von 3 Nächten im März 2024
Antwort von Richard Bussiere am 4. Apr. 2024
Dear Oscar,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.

10/10 – Hervorragend

Lyle

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful hotel in a great location
Aufenthalt von 1 Nacht im März 2024
Antwort von Richard Bussiere am 29. März 2024
Dear Lyle,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.

10/10 – Hervorragend

Kash

Aufenthalt von 3 Nächten im März 2024
Antwort von Richard Bussiere, Managing Director am 17. Apr. 2024
Dear Kash,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.

10/10 – Hervorragend

Tracy

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staff is very courteous and always welcoming.
Aufenthalt von 2 Nächten im März 2024
Antwort von Richard Bussiere, Managing Director am 19. März 2024
Dear Tracy,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.

10/10 – Hervorragend

Marissa

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything was top notch- Langham is the best!!!!
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Richard Bussiere am 26. Feb. 2024
Dear Marissa,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.

8/10 – Gut

Ching Ching, Diamond Bar

Mit der Familie gereist
The alarm woke us up at 2 am , it turned out it was the false alarm ， made us couldn’t sleep at all, no rest for the whole night, our family tired for the whole trip, very unpleasant feeling.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Richard Bussiere am 26. Feb. 2024
Dear Ching Ching,Thank you for taking the time to share your review of The Langham, New York. I am so happy that you chose to stay with us when you were in New York. Please accept our sincere apologies for any alarms going off. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.

6/10 – Okay

Brian

Gut: Sauberkeit und Personal & Service
The elevator service was atrocious. Waiting times were so long we took the stairs on many occasions.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Richard Bussiere am 20. Feb. 2024
Dear Brian,Thank you for taking the time to share your review of The Langham, New York. I am so happy that you chose to stay with us when you were in New York. Please note we are doing some maintenance on the elevators, and the timeliness is not what our guests would normally experience. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.

10/10 – Hervorragend

Catherine

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Richard Bussiere am 20. Feb. 2024
Dear Catherine,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.

10/10 – Hervorragend

Juan Pablo

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything was very well done.
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Richard Bussiere, Managing Director am 12. Feb. 2024
Dear Juan Pablo,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.

10/10 – Hervorragend

Patricia

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Richard Bussiere, Managing Director am 12. Feb. 2024
Dear Patricia,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.

10/10 – Hervorragend

Sebastien

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Séjour parfait
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Richard Bussiere, Managing Director am 12. Feb. 2024
Dear Sebastien,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.