Restaurant

Bewertungen von Cambria Hotel New York - Chelsea

3.5 out of 5
Cambria Hotel New York - Chelsea
123 W. 28th Street, New York, NY

Bewertungen

8.6

Hervorragend

527 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
315 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 8 - Gut" "
95 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 6 - Okay" "
47 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
17 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8.6/10

Sauberkeit

9.0/10

Personal & Service

8.0/10

Ausstattung

8.6/10

Zustand der Unterkunft

8.2/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Ute

Verbesserungswürdig: Sauberkeit
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von GM am 13. Nov. 2023
Dear Ute,We are delighted that your stay was nothing short of exceptional. Until next time!Best,Tyler SmithGeneral Manager

8/10 – Gut

Wigand

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Schönes Hotel
Hotel in guter Lage und schöner Dachterrasse
Aufenthalt von 3 Nächten im August 2023
Antwort von GM am 18. Sept. 2023
Dear Wigand, Thank you for staying with us! It is excellent to know that our location was a significant factor in the enjoyment of your stay. We appreciate your business and the fact you took the time to share your thoughts. Please come again soon! Sincerely, Tyler Smith General Manager

10/10 – Hervorragend

Nicole

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very clean and stylish. Great pool on the roof too.
Aufenthalt von 3 Nächten im August 2023
Antwort von GM am 23. Aug. 2023
Dear Nicole, I know that I am biased, but our housekeeping staff is the finest in New York. Thank you so much for being our guest and recognizing our stylish accommodations in this kind review. We are thrilled that you were more than satisfied with your stay, and we hope to welcome you back soon. Best, Tyler Smith General Manager

8/10 – Gut

Marco

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 5 Nächten im Mai 2023
Antwort von GM am 1. Juni 2023
Dear Marco,We are thrilled you had a nice stay! Thank you for the review, and please visit us again.Best,Tyler SmithGeneral Manager

8/10 – Gut

Hannah

Gut: Sauberkeit
Aufenthalt von 4 Nächten im Mai 2023

8/10 – Gut

Dominik

Gut: Sauberkeit und Zustand der Unterkunft
Am Puls von Manhattan
Positiv: - Top gelegen, nah zu vielen Sehenswürdigkeiten, Parks, Musicals und Shoppingmöglichkeiten -Tolle Dach-Bar mit teilweise Blick über New York -Zimmergrösse für NY-Verhältnisse angemessen - Bequemes Bett Negativ: - Sehr hellhörig, innwendig wie nach aussen (zwar Seitenstrasse, aber wegen vielen Blumengeschäften/Lieferungen belebt) - Unhöflicher Barkeeper, ansonsten Personal freundlich, aber nicht pro-aktiv (Bsp: beim Check-In kaum Informationen)
Aufenthalt von 5 Nächten im Mai 2022
Antwort von GM am 18. Juni 2022
Dear Dominik, We appreciate you taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments which highlight what we are doing well and your recommendations for areas of improvement. Your review is valuable because it is how we monitor and improve our guest experience. Thanks again and we humbly request a return visit. Best, Tyler Smith General Manager

8/10 – Gut

J, Deutschland

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Die Lage ist sehr gut - wenn man das Sofabett in Anspruch nimmt, sollte man sich aber auf ein eher ungemütliches Bett und rudimentäre Decken einstellen. Ansonsten war alles perfekt.
Aufenthalt von 4 Nächten im März 2020
Antwort von GM am 11. März 2020
Dear J, We appreciate your review and recommendation. Aside from the pullout sofa bed, I'm delighted to know you found your stay to be top-notch. Please find a reason to visit us again soon. Best, Michelle Giovanni General Manager

8/10 – Gut

Anastasios

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
New York Trip
Das Hotel liegt sehr zentral. Metro Station in der Nähe. Die 1 fährt zum Grand Zero ( Downtown ) . MSG, Macys, Empire State Building, Flatiron Building alles ca. 5 bis 10 min. zu Fuß. Zum Frühstück sehr zu empfehlen ist in der 25th das Johny's Luncheonette (Geheimtipp).
Aufenthalt von 6 Nächten im Februar 2020
Antwort von GM am 11. März 2020
Dear Anastasios, We're happy to hear from you! It's great to know that you enjoyed our wonderful location during your time in NYC. Please plan to visit us again the next time you travel to the area. Best, Michelle Giovanni General Manager

8/10 – Gut

angela

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great location!
Aufenthalt von 4 Nächten im August 2019
Antwort von GM am 9. Sept. 2019
Dear angela, I'm glad that our location was well suited to your travels. We appreciate you taking the time to let us know you enjoyed your visit. Thank you for choosing us. Sincerely, Michelle Giovanni General Manager

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Neu und sauber. Personal sehr freundlich. Super Lage mitten in Manhattan.
Aufenthalt von 5 Nächten im August 2019
Antwort von GM am 9. Okt. 2019
Dear Guest, Thank you for your five-star review of our hotel. We are thrilled you enjoyed your stay and hope to see you back in the future. Best, Michelle Giovanni General Manager

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im Juli 2019
Antwort von GM am 5. Aug. 2019
Dear Anonymous, Thank you for your patronage. We are so happy to know you enjoyed your stay. Please visit again soon. Best, Michelle Giovanni General Manager

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Tolle Lage. Relativ großes Zimmer. Etwas kleines Bad, aber Dusche mit Glastüren 👍😃. Werden wir bei unserem nächsten New York Aufenthalt sicher wieder buchen!!!!
Aufenthalt von 5 Nächten im Juli 2019

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Das Hotel liegt sehr zentral. Vieles ist fußläufig erreichbar. Die Rooftopbar bietet abends einen tollen Ausblick bei einem Cocktail. Das gebuchte Zimmer für vier Personen, war recht klein aber sehr modern.
Aufenthalt von 4 Nächten im Juli 2019

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Gute Lage sehr aufmerksames Personal. Transfermöglichkeiten vom Hotel top
Aufenthalt von 3 Nächten im Juli 2019

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Saubere Zimmer und wunderschöne Dachterasse. Extrem freundliches Personal
Aufenthalt von 5 Nächten im April 2019
Antwort von GM am 3. Mai 2019
Lieber anonymer, Ich bin froh, dass unser Service und unser Standort den Standort Ihres Besuchs hinzugefügt haben. Vielen Dank, dass Sie sich für uns entschieden haben und hoffen, Sie wieder zu hosten. Mit freundlichen Grüßen, Michelle Giovanni Generaldirektor

10/10 – Hervorragend

Hwee Ping

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location clean nice hotel in Chelsea area. It is on the wholesale floral street very nice floral view during daytime. Close distance to the Red and Yellow 28th Street subway stations. Penn Station is nearby convenient if needed. Stayed last year came back to this location again. Will come back if visit nyc.
Aufenthalt von 2 Nächten im April 2024
Antwort von GM am 25. Apr. 2024
Dear Hwee Ping, It is tremendous to see that we were a perfect fit for your recent visit to New York. I can't thank you enough for your business and for letting others know that there is a great stay waiting for them here at The Cambria. We appreciate your kind words and look forward to your next visit. Best, Alan Garrabrant, GM

8/10 – Gut

Sheril

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Small property and small rooms as well. You can barely have the bathroom door open and use the sink. There is nowhere to place your luggage and clothes. Housecleaning isn't available until after 3rd night. Most of the employees at the front desk can be heard complaining about how busy it is and one told her coworker that she was feeling claustrophobic with all the luggage they were holding. Stefan was extremely helpful and friendly. He always had a smile and grabbed our bags to put tags. He kept checking if our room was available. Very much appreciated him.
Aufenthalt von 4 Nächten im April 2024
Antwort von GM am 8. Apr. 2024
Dear Sheril, Thank you for your generous rating and for being our valued guest. I am thrilled to see that you had a positive experience overall, and I appreciate your feedback on how we can improve our service next time. Thank you for your business, and please come again. Best, Tyler Smith, GM

10/10 – Hervorragend

sheira

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We had a great stay
Aufenthalt von 4 Nächten im März 2024
Antwort von GM am 27. März 2024
Dear sheira, I am glad you had a great overall experience and thank you for sharing your review. Please visit us again soon! Best, Tyler Smith, GM

10/10 – Hervorragend

Michelle

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staff was friendly and rooms very clean.
Aufenthalt von 4 Nächten im März 2024
Antwort von GM am 22. März 2024
Dear Michelle, We love to see five stars on our review ratings! Thank you so much for taking the time to let us know that you had an exceptional experience. We enjoyed hosting you and hope you find a reason to visit again soon. Best, Tyler Smith, GM

10/10 – Hervorragend

Carla

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The entire staff was so friendly and helpful. Very professional and efficient!! It was an absolute pleasure to meet them, very accommodating. Angel and Dabriel got us checked in and were very very helpful. It was a very quick trip, see you next time.
Aufenthalt von 1 Nacht im März 2024
Antwort von GM am 21. März 2024
Dear Carla, Your flattering review is music to our ears! Thank you so much for choosing Cambria and letting other travelers know you were well taken care of here. Hosting you was our pleasure, and we hope to welcome you back again soon. Best, Tyler Smith, GM

8/10 – Gut

Lisa

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location. Ver friendly and helpful staff. Clean rooms and comfortable beds. The bathroom was a bit small but nothing to complain about.
Aufenthalt von 5 Nächten im März 2024
Antwort von GM am 20. März 2024
Dear Lisa, Thank you for sharing your kind review with other travelers and us. I'm glad you enjoyed our clean accommodations and friendly service. It's encouraging to hear that our hard work affects the guest experience. Please revisit us upon your return to the area. Best, Tyler Smith, GM

10/10 – Hervorragend

Sarah

Aufenthalt von 1 Nacht im März 2024

6/10 – Okay

Gordon, Richmond

Mit der Familie gereist
Another review remarked on the flooring separating from the subfloor and it is very much so. It made walking on it difficult as one felt they were walking in giant bubble wrap. This hotel decor is minimalist. No frills. Request needs to be made in advance for maid service. Good location. Has restaurant with small menu and if you want NY pizza, it’s close by. We felt safe walking.
Aufenthalt von 4 Nächten im März 2024
Antwort von GM am 17. März 2024
Dear Gordon, Thank you for choosing us and giving us the opportunity to welcome you. Our main goal is to provide an exceptional guest experience, and we apologize for falling short this time. We value your feedback and will share it with our management team to improve our service. We would love to have another chance to host you and provide a WOW experience. Sincerely, Tyler Smith GM

8/10 – Gut

Mikio

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Total is good. We stay 2days,but no towelchange,no roomclean.
Aufenthalt von 1 Nacht im März 2024
Antwort von GM am 17. März 2024
Dear Mikio, Thank you for taking the time to share your kind and informative review. We're happy to know you came away largely satisfied with your experience and we're pleased to have your commendation. We look forward to welcoming you back for another pleasurable stay soon. Best, Tyler Smith GM

10/10 – Hervorragend

Rafael

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great property good rooms excellent staff and service.
Aufenthalt von 1 Nacht im März 2024
Antwort von GM am 17. März 2024
Dear Rafael, We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable; we work hard to provide a pleasant experience. Your comments are welcomed, and we appreciate being a part of your trip! Best, Tyler Smith GM

10/10 – Hervorragend

MIKIO

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024

10/10 – Hervorragend

NICOLAS

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great !
Aufenthalt von 10 Nächten im Februar 2024
Antwort von GM am 10. März 2024
Dear NICOLAS, Thank you for the great review. It was our pleasure to host you, and we hope to do so again soon. Best, Tyler Smith, GM

8/10 – Gut

Kasey

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice hotel the negative is their are only two elevators
Aufenthalt von 3 Nächten im März 2024
Antwort von GM am 8. März 2024
Dear Kasey, Thank you for your patronage. We are so happy to know you enjoyed your stay. Please visit again soon. Best, Tyler Smith GM

10/10 – Hervorragend

Louie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great hotel for a stay in New York. Close to nearby attractions like Madison Square Garden. Staff were friendly and courteous from check-in to check-out, They would txt us each to check on us to see if everything was okay. The rooms were clean, and supplied with all the proper towels, linens, and other necessities. I definitely recommend this hotel as a place to stay while visiting NY.
Aufenthalt von 2 Nächten im März 2024
Antwort von GM am 6. März 2024
Dear Louie, It is fantastic to hear that your stay was enjoyable! We thank you for your compliments regarding our great location, comfortable rooms, and, more importantly, our staff. Our associates strive to provide exceptional guest experiences; I will be sure to share your kind feedback. I appreciate you taking the time to write, and we hope to host you again. Best, Tyler Smith, GM

4/10 – Schlecht

Mona, WESTLAKE VILLAGE

Geschäftlich gereist
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
My room didn’t have any body wash in the Shower - it’s the kind that they refill every so often so if it’s empty it means the housekeeping hadn’t checked in weeks. I asked the front desk for a refill twice and a bar of soap in the meantime and they never sent me any soap. I got a text asking how my check in went and for comments and I told them about it and I was still ignored again. Really poor management and front desk. The room is clean-ish and decent size for NY. Location is great but I would way rather stay elsewhere nearby for this price. Not coming back.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von GM am 1. März 2024
Dear Mona, Thank you for sharing your informative feedback regarding your experience at our Courtyard by Marriott. We're pleased you were primarily satisfied with your accommodations; however, we apologize for the lapses in hospitality you encountered. Your valuable insight allows us to have purposeful coaching sessions with our staff to foster improvement. We appreciate your business and hope you might reconsider a return visit. Sincerely, Tyler Smith, GM

10/10 – Hervorragend

Kevin

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great
Aufenthalt von 3 Nächten im Februar 2024
Antwort von GM am 25. Feb. 2024
Dear Kevin, We appreciate your glowing recommendation and would like to extend a warm welcome to you to settle in with us again anytime. Best, Tyler Smith GM

10/10 – Hervorragend

Laura

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Friendly front desk, very clean room in good condition, quiet and well located to get to everything. I recommend and will go back. Windows need a cleaning, other than that, I was perfect happy
Aufenthalt von 2 Nächten im Februar 2024
Antwort von GM am 24. Feb. 2024
Dear Laura, Your feedback is welcomed and appreciated. I’m glad to hear you enjoyed our friendly service, location, and comfortable accommodations. Thank you for your time in reviewing your experience, and we hope to host you again soon. Best, Tyler Smith, GM

4/10 – Schlecht

Micaela

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Februar 2024
Antwort von GM am 20. Feb. 2024
Dear Micaela, I'm very sorry that you did not enjoy your stay. We strive to provide a pleasant experience, so I regret we let you down. We appreciate your feedback and hope to better serve you on a return visit. Sincerely, Tyler Smith, GM

8/10 – Gut

Diane

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Friendly and helpful staff. Clean, well appointed room.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von GM am 18. Feb. 2024
Dear Diane, It is lovely to hear you had a great stay at our hotel. We appreciate you taking the time to share this review and inform other travelers of the comfort you experienced with us. On behalf of the entire staff, thank you for choosing our hotel, and please come see us again in the future. Best, Tyler Smith, GM

10/10 – Hervorragend

Jay

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good value for the money
Aufenthalt von 2 Nächten im Februar 2024
Antwort von GM am 16. Feb. 2024
Dear Jay, We are thrilled you enjoyed your stay! Thank you for the review, and please visit us again. Best, Tyler Smith, GM

6/10 – Okay

stephane

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit
some stuff broken, tv dont work, flor need maintenance...
Aufenthalt von 2 Nächten im Februar 2024
Antwort von GM am 12. Feb. 2024
Dear stephanie, Thank you for writing. Your feedback is important to us, as guest satisfaction is our highest priority. I'm sorry to hear about the maintenance issues you experienced during your stay. I appreciate you bringing these issues to our attention, and I apologize for the frustration they caused. It is feedback like yours that allows us to impact future stays. Thank you for choosing us. Sincerely, Tyler Smith, GM

8/10 – Gut

Janna

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024

4/10 – Schlecht

Fernando

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
Terrible experience at check in. Most of my interaction with the staff was ok, except for the check in, she was rude, barely said 2 words to me and off I went. My room was on the 2nd floor, which felt like a basement, no sunlight whatsoever. The room was spacious but the vinyl boards are coming off, the bed had a “dent” on the right side, and other details. The bathroom is tiny, with a tiny sink and didnt look that clean. Honestly, although it’s an inexpensive hotel for NY, I feel like you can get more for that price elsewhere.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von GM am 6. Feb. 2024
Dear Fernando, I'm truly sorry for the unfortunate experience you had during your arrival, and for the fact that our accommodations did not meet your expectations. Please accept our sincerest apologies for any inconvenience caused. As a team, we strive to ensure that our guests' satisfaction is our top priority, and I regret that we were not able to meet your needs. Your feedback is important to us, and we appreciate you taking the time to share it with us. We will use your feedback to improve our services and ensure that your future stays with us are more enjoyable. Thank you for bringing this to our attention. Sincerely, Tyler Smith, GM

10/10 – Hervorragend

Ryan Alexander

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was great as was location and price. Rooms were clean and bed was comfortable. Bathroom was small but in NYC what do you expect. Would return.
Aufenthalt von 3 Nächten im Januar 2024
Antwort von GM am 5. Feb. 2024
Dear Ryan Alexander, It is lovely to hear that your experience was so great that you would stay with us again! I will pass your kind feedback along to the entire staff, as our team here works hard to make our guests feel comfortable. Thank you for your patronage, and please come back soon. Best, Tyler Smith, GM

10/10 – Hervorragend

Jennifer

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This hotel was very convenient, just a couple blocks from Penn Station and a nice walk to all parts of Chelsea, Greenwich Village, etc. The room was spacious for NYC and extremely clean. It had a coffee maker, small fridge and a microwave which were nice perks. The staff was so friendly and helpful. I’ll definitely be back!
Aufenthalt von 1 Nacht im Februar 2024
Antwort von GM am 4. Feb. 2024
Dear Jennifer, Our favorite compliment, by far, is that guests plan to return to our hotel. I am thrilled you enjoyed your stay enough to share this great review. On behalf of the entire staff, thank you for your business, and please come back soon. Best, Tyler Smith GM

10/10 – Hervorragend

Ashley

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
We had a great stay at Cambria Hotel Chelsea! The bed was comfy, but the pillows were a bit too soft. Otherwise, no complaints. This was a really great hotel. We stayed on the 17th floor and had no issues with the elevator. The view was amazing. And, we were close to everything! All of the staff were so nice and accommodating for our whole trip. Highly recommend!
Aufenthalt von 7 Nächten im Januar 2024
Antwort von GM am 4. Feb. 2024
Dear Ashley, WOW! Thank you so much for taking the time to share your generous feedback with us! We are so thrilled to hear that you enjoyed your stay and that you would highly recommend our property. Thank you for acknowledging the level of service provided and it is wonderful that our accommodations met your needs. We look forward to welcoming you back again for memorable moments. Best, Tyler Smith GM

10/10 – Hervorragend

Jennifer

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
A delightful boutique hotel in Chelsea. A great centrally located hotel. Easy to get uptown or downtown. Wholesale flower district on the block so a lot of beautiful flowers and greenery along the whole block. Close to a Walgreens and many bakeries, delis, pizza places. You can walk to Times Square and see a lot along the way. Staff are all above and beyond pleasant and helpful. I would stay here again and recommend it to others.
Aufenthalt von 4 Nächten im Januar 2024
Antwort von GM am 27. Jan. 2024
Dear Jennifer,We're happy to hear from you and glad you enjoyed your stay. I'm pleased you found our location and service pleasant. We appreciate you choosing our hotel while visiting. Thank you for your kind feedback, and we look forward to hosting you again.Best,Tyler SmithGeneral Manager

8/10 – Gut

Lori

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Januar 2024

10/10 – Hervorragend

Debra

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staff was very helpful and friendly. Bag check was efficient and parking was close by.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von GM am 19. Jan. 2024
Dear Debra,Our team strives to provide a great experience. We are thrilled to hear your stay was enjoyable. I appreciate you choosing our hotel while in the area, and we hope to see you again on a return visit.Best,Tyler SmithGeneral Manager

10/10 – Hervorragend

Michele, Littleton

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von GM am 6. Feb. 2024
Dear Michele, We are thrilled you had a perfect stay! Thank you for the review, and please visit us again. Best, Tyler Smith, GM

10/10 – Hervorragend

Caroline

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great Stay
Love this place. I stay every time I come because it's always so reliable. Comfy and clean.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von GM am 16. Jan. 2024
Dear Caroline, As a return guest, you have the gratitude of the entire staff. Thank you so much for your business and uplifting words regarding your experiences here. We are proud to be your favorite hotel in New York and look forward to your next stay. Best, Tyler Smith, GM

8/10 – Gut

Elia

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It’s was perfect for the night
Aufenthalt von 1 Nacht im Januar 2024
Antwort von GM am 16. Jan. 2024
Dear Elia, Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit. Best, Tyler Smith, GM

8/10 – Gut

masako

Mit einer Gruppe gereist, Mit der Familie gereist
Good location
Aufenthalt von 6 Nächten im Januar 2024
Antwort von GM am 16. Jan. 2024
Dear masako, I appreciate you taking the time to review our hotel. I’m glad you enjoyed your visit, thanks in large part to our exceptional location. We appreciate your choosing us and hope to host you again. Best, Tyler Smith, GM

10/10 – Hervorragend

Simone

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great location Rooftop had great views Loved that it was surrounded by the florists… amazing smells and sights Close to great thrift shops
Aufenthalt von 1 Nacht im Januar 2024
Antwort von GM am 13. Jan. 2024
Dear Simone,Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit. Best,Tyler SmithGeneral Manager

8/10 – Gut

Julie

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
The room was clean and had comfortable beds. The staff was friendly and efficient. Our room was above the courtyard and there was music being pumped out of speakers there all day and all night. We asked for it to be turned off in the nighttime and the staff said they couldnt/ didnt know how.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von GM am 9. Jan. 2024
Dear Julie, It is lovely to hear you had a great overall stay at our hotel. We appreciate you taking the time to share this review and inform other travelers of the comfort you experienced with us. I’ve taken note of your feedback regarding the music in the Courtyard. On behalf of the entire staff, thank you for choosing our hotel, and please come see us again in the future. Best, Tyler Smith, GM