We loved the location and the "boutique" feel of the hotel. Desk personnel were competent, efficient and friendly. Dennis and the other gentleman at the desk were particularly helpful with our bags, calling for our car, and simultaneously handled a "peak" of arrivals efficiently and calmly. The morning "breakfast" staff at the bar was too small to handle the demand; he did a great job, but there were just too many people wanting coffees, sandwiches to go, etc. in the morning. Maybe it was just this one day ... We were very happy.