Schreibtisch, laptopgeeigneter Arbeitsplatz, Verdunkelungsvorhänge

Bewertungen von Lex View Inn at JFK Airport

2.5 out of 5
Lex View Inn at JFK Airport
138 05 Jamaica Ave, Jamaica, NY

Bewertungen

4.2
1 von insgesamt 57 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
9 von insgesamt 57 Gästebewertungen haben eine Bewertung von 8 - Gut" "
12 von insgesamt 57 Gästebewertungen haben eine Bewertung von 6 - Okay" "
7 von insgesamt 57 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
28 von insgesamt 57 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

4.8/10

Sauberkeit

4.8/10

Personal & Service

4.0/10

Ausstattung

4.2/10

Zustand der Unterkunft

4.8/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Arnold

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Oktober 2022
Antwort von Manager am 9. Nov. 2023
Hello Arnold,Thank you for taking the time to share your feedback. We appreciate your rating and value your insight as it helps us to continually improve our services. We apologize for any inconvenience you may have experienced during your stay and encourage you to reach out to our management team directly to address any specific concerns you may have.

8/10 – Gut

SM

Aufenthalt von 1 Nacht im November 2022
Antwort von Manager am 5. Feb. 2023
Hello SM,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

2/10 – Ungenügend

Anglia

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
The customer service is the worst!!! The rooms are dirty and they do not have phones! It was horrible and I would never recommend it.
Antwort von Manager am 3. Nov. 2022
Hello Anglia,We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason we're sincerely sorry to have failed to meet your needs. Please keep us in mind for a future stay, so we may show you how we are continuously working to improve in these areas. We are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.

4/10 – Schlecht

Yasmin

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
On face value the staff were friendly enough. But when I called a week prior to my booking just to confirm, the man on the phone was so rude he said ‘why you calling now if your booking is next week. Bye!’ And put the phone down on me. On the first night there were people fighting in the hallway nothing was done to stop them, we were terrified in our rooms! There was an awful smell in the hallway and the 2 rooms we booked. The place reeked of stale smoke and the blankets had ash holes in them- all of them! Both rooms were filthy! This is NOT an over exaggeration!
Aufenthalt von 2 Nächten im Oktober 2022
Antwort von Manager am 19. Okt. 2022
Hello Yasmin, We appreciate you giving your feedback about your recent experience in our hotel. I am sorry that our staff was not accommodating, and you felt you were treated in an unprofessional manner, I do apologize for any inconvenience or difficulty that you experienced. Guest satisfaction is the top priority at our hotel, for that reason. We truly appreciate your comments regarding our staff, amenities, cleanliness, and hospitality. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

6/10 – Okay

Jovanna

Gut: Sauberkeit
There wasn’t any parking had to walk a mile around the corner
Aufenthalt von 1 Nacht im Oktober 2022
Antwort von Manager am 12. Okt. 2022
Hello Jovanna, Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impression we made during your recent stay due to the condition of our pool. We are forever working to improve upon the guest experience, and I hope you will remember our attributes for when you return during another trip to the area to see how we have improved to impress you even more.

2/10 – Ungenügend

Abadur

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
No heat was working, Shower system was broken Noisy sounds all night from toilet
Aufenthalt von 1 Nacht im Oktober 2022
Antwort von Manager am 27. Okt. 2022
Hello Abadur, Thank you for your review, your feedback, and your comments regarding your stay. We want our guests to enjoy their stay and find our AC and heat amenities to be clean and in perfect working condition. Our ultimate goal is for our guests to be comfortable both in the summertime, and in the winter. Our maintenance staff has a regular schedule dedicated to checking the working order of appliances, the state of the furniture in the rooms, and bathroom fixtures. I am sorry that we failed to do this during your most recent stay. I am especially upset to hear that the situation was not addressed right away.

6/10 – Okay

Aaron

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Ausstattung
I read some reviews that had me a little scared before I got there. I’ll be honest, place needs some upgrades but it’s not as bad as what I read. My only complaints would be they can use some new towels, some of them were stained. And when we asked for extra, they were stingy. You get what you pay for honestly. Spend a little extra if you’re looking for 4 star. This place is more like 1.5/2 star.
Aufenthalt von 3 Nächten im September 2022
Antwort von Manager am 3. Okt. 2022
Hello Aaron, We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason we are incredibly sorry that we failed to meet your needs. We hope to earn your business on future travels so that you can see our continuous improvement., we are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.

2/10 – Ungenügend

Munshi

Aufenthalt von 1 Nacht im September 2022
Antwort von Manager am 24. Dez. 2022
Hello Munshi,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

2/10 – Ungenügend

Tawhidur

Mit einer Gruppe gereist
Verbesserungswürdig: Personal & Service
That’s a disgusting property
Aufenthalt von 1 Nacht im September 2022
Antwort von Manager am 25. Sept. 2022
Hello Tawhidur,I understand your concerns and we are deeply sorry for the issues you experienced during your stay. We have noted these issues and will work on fixing them. If you decide to stay with us again, please let me know. We would be happy to turn this experience around.

6/10 – Okay

Carlos, El Tejar, Chimaltenango

Mit der Familie gereist
Gut: Sauberkeit
Neceista más limpieza
Aufenthalt von 1 Nacht im September 2022
Antwort von Manager am 23. Sept. 2022
Hello Carlos, It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Through guest feedback like yours, we are better able to address such issues quickly and to thus improve the guest experience for future visitors and for your own future visits.

2/10 – Ungenügend

Natasha

Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Prostitution hotel
Awful. My room was located two flights down in a creepy dungeon/basement type area. Doors/walls very thin can hear everything. People hanging in stair wells late night. Back exit right next to my room did not feel comfortable at all. I was told by local this a prostitution hotel. I did not stay longer than an hour.
Aufenthalt von 1 Nacht im September 2022
Antwort von Manager am 22. Sept. 2022
Hello Natasha, I am terribly sorry to hear of your disappointment with our hotel. It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Thank you so much for taking the time to share and to give us the opportunity to address this error and make things right.

6/10 – Okay

Mark

Mit der Familie gereist
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
They were not very amenable to an early check-in: "Check in is at 3 pm"
Aufenthalt von 1 Nacht im September 2022
Antwort von Manager am 21. Sept. 2022
Hello Mark, Thank you for taking the time to write a review. We are saddened to hear that we fell short of your expectation due to the service you received from the hotel staff during your stay. We always desire for our valued guests experience to be outstanding. Your feedback is greatly appreciated. We hope that you will give us the opportunity to redeem ourselves and deliver a seamless experience on your next stay.

4/10 – Schlecht

Nyasha

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im September 2022
Antwort von Manager am 19. Dez. 2022
Hello Nyasha, We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

2/10 – Ungenügend

Mohamed

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Ausstattung
Unless you have no other alternatives, avoid at any cost. Staff not friendly, room was dirty, fights at night and very loud, could not sleep, elevator was not working, no amenities whatsoever. Did not feel safe, and could barely sleep.
Aufenthalt von 5 Nächten im September 2022
Antwort von Manager am 9. Sept. 2022
Hello Mohamed, Thank you for taking the time Your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 – Schlecht

Rishi

Aufenthalt von 1 Nacht im September 2022
Antwort von Manager am 5. Dez. 2022
Hello Rishi,We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your rating pertaining to your experience at our hotel. We'd appreciate it if you would reach out to share your concerns so we can address any issues. It is our hope that you will give us the opportunity to serve you better in the future.

2/10 – Ungenügend

Jamil

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
staff is very untrained and rude
Aufenthalt von 1 Nacht im August 2022
Antwort von Manager am 2. Sept. 2022
Hello Jamil,We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason we're sincerely sorry to have failed to meet your needs. Please keep us in mind for a future stay, so we may show you how we are continuously working to improve in these areas. We are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.

2/10 – Ungenügend

Ramona

Aufenthalt von 1 Nacht im August 2022
Antwort von Manager am 10. Aug. 2022
Hello Ramona, We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.,

4/10 – Schlecht

Santiago

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Stay away from this Hotel
Worst hotel. People fighting 2am in the morning. Marijuana odor all over the room. All the forniture was not in condition for a paying client. I can't believe they are part of Hotel.com. stay away from the top floor. Elevator bottoms don't work. Run
Aufenthalt von 1 Nacht im Juli 2022
Antwort von Manager am 20. Juli 2022
Hello Santiago, We would like to apologize for your experience with the smell, we implement a strict no smoking policy and make sure that guests who violate those are reprimanded. We would appreciate if these issues was reported during your stay as we could have sent back our cleaners and do a more thorough refresh of the room.

2/10 – Ungenügend

Michelle

Mit einer Gruppe gereist, Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Terrible stay
No one greeted us and one guy thought we were lying about our two day stay that he kept asking for our room card to verify and his attitude wasn't pleasant. The room wasn't clean, the bed had blood stains on it, they didn't give free breakfast, no microwave was in the room or eating facility, the furniture in the room looked runned down and the pillows weren't comfortable nor was the bed. We will never come back again to this hotel.
Aufenthalt von 2 Nächten im Juli 2022
Antwort von Manager am 8. Juli 2022
Hello Michelle, We appreciate you giving your feedback about your recent experience in our hotel. I am sorry that our staff was not accommodating, and you felt you were treated in an unprofessional manner and I do apologize for any inconvenience or difficulty that you experienced. Guest satisfaction is top priority at our hotel, for that reason. We truly appreciate your comments regarding our staff, amenities, cleanliness, and hospitality. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

2/10 – Ungenügend

Richard

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juni 2022
Antwort von Manager am 4. Juli 2022
Hello Richard, We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.,

2/10 – Ungenügend

Takiyah, Goose Creek

Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
It was dirty and nasty and one of the painting had broken glass and the floor was dirty and bathroom and I let them no the hotel was nasty
Aufenthalt von 1 Nacht im Juni 2022
Antwort von Manager am 30. Juni 2022
Hello Takiyah,Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you had about room and surrounding cleanliness, encountered during your stay. We are continuously improving upon our services and accommodations while addressing our policies and procedures for minimizing and attending to these situations. We appreciate the feedback and will use it to address our operations in the hope that upon your next visit we can exceed your expectations.

8/10 – Gut

Sal

Aufenthalt von 1 Nacht im Juni 2022
Antwort von Manager am 24. Juni 2022
Hello Sal, "Thank you for taking the time to give us your feedback, it is wonderful to hear that you enjoyed your stay and that you have rated our hospitality. Your ratings are appreciated, and we hope to have you back again during your next visit to the area!", we thank you for your business and for rating your experience.

8/10 – Gut

Thomas

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was lovely
Aufenthalt von 1 Nacht im Juni 2022
Antwort von Manager am 23. Juni 2022
Hello Thomas, Thank you for taking the time to share. We appreciate your feedback regarding our hotel. We hope you will return so that we can provide you an even superior experience.

2/10 – Ungenügend

Mohaimen

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Juni 2022
Antwort von Manager am 20. Juni 2022
Hello Mohaimen, We have high standards of hospitality and service and are always improving. We hope to see you again very soon!,

4/10 – Schlecht

Ashley

Aufenthalt von 2 Nächten im Juni 2022
Antwort von Manager am 9. Sept. 2022
Hello Ashley, "Thank you for taking the time to give us your feedback, it is wonderful to hear that you enjoyed your stay and that you have rated our hospitality. Your ratings are appreciated, and we hope to have you back again during your next visit to the area!", we thank you for your business and for rating your experience.

2/10 – Ungenügend

Ramzi

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Extremely, over the top, expensive. I paid 100$ for a night and i would have felt robbed by paying even 10$. Terrible room, extremely bad neighborhood, towels had hair on them and to top it all of, there’s no breakfast included.
Aufenthalt von 1 Nacht im Mai 2022
Antwort von Manager am 10. Juni 2022
Hello Ramzi, I am very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management. We truly thank you again for sharing your feedback and for your valuable business.,

6/10 – Okay

Mary

Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Shower did not work. Floors were sticky. Curtains were inadequate
Aufenthalt von 1 Nacht im Mai 2022
Antwort von Manager am 10. Juni 2022
Hello Mary, We appreciate the comments, especially with regards to your opinion of our shower. We appreciate you taking the time to share your experience.

10/10 – Hervorragend

Lucy

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Mai 2022
Antwort von Manager am 18. Mai 2022
Hello Lucy, We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.,

2/10 – Ungenügend

Naraine

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
My stay was terrible. The sheets were soiled and the room was filthy and the worst part of all is the dirty bathroom with pubic hairs all around the tub and soap scum and black molds on the walls. Please pull the sheets open all the way as they are not changing the sheets!!! If you pull the sheets off and inspect the bed you will see dirt on the sheets from whomever that occupied the room before you did. I complained to the staff and I just had to leave with my 4 year old son. I was not refunded any money even for the two remaining days that I had as I booked a stay with this hotel for three days. Really sad to see how this hotel is under serving this predominantly black community. Two thumbs down! Shame shame shame on this hotel.
Aufenthalt von 3 Nächten im Mai 2022
Antwort von Manager am 18. Mai 2022
Hello Naraine,Thank you for your assessment of our hotel, amenities and hospitality. We are always working on improving our housekeeping standards. I assure you the linens and towels are thoroughly washed and treated with proper hygiene products after each guest has departed the property. Our goal is to provide fresh, clean and high-quality towels and linens for all guests. I´m sorry if we missed the mark during your stay. Thank you again for your feedback!

2/10 – Ungenügend

Edwin

Mit dem Partner gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
Mucho olor a cigarrillo
Aufenthalt von 3 Nächten im Mai 2022
Antwort von Manager am 18. Mai 2022
Hello Edwin,I am very sorry that you smelled smoke - of any kind - at our property. We do our best to ensure that smokers do not smoke in our nonsmoking rooms or common areas, both of which results in a bad musty smell; and when a situation like this occurs, we try to address it immediately, thoroughly cleaning and disinfecting to restore the clean smell of our accommodations. Guest satisfaction is top priority at our hotel; for that reason, we truly appreciate your feedback about the guest experience at the hotel. We do not allow smoking in common areas at all and we will be implementing stricter measures in the future. Thank you.

6/10 – Okay

Guy

Aufenthalt von 2 Nächten im Mai 2022
Antwort von Manager am 12. Mai 2022
Hello Guy, We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.,

8/10 – Gut

Wesley

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Simple no excitement
Aufenthalt von 3 Nächten im Mai 2022
Antwort von Manager am 12. Mai 2022
Hello Wesley, We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.,

4/10 – Schlecht

Vern

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im April 2022
Antwort von Manager am 9. Mai 2022
Hello Vern, Thank you for taking the time to share your rating of our hotel. We hope to earn your business again on your next travels.,

6/10 – Okay

Luis

Mit dem Partner gereist
needs to improve and update the heater and cooling units its to old
Aufenthalt von 2 Nächten im Mai 2022
Antwort von Manager am 10. Mai 2022
Hello Luis,Your review is greatly appreciated, though it is very disappointing to learn of the bad impression we made . I would like to apologize for not exceeding your expectations and for the inconvenience this caused you. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to our services to ensure we offer a better experience and overall impression of our facilities. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience and change your perception of our hotel.

6/10 – Okay

Betty

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Mucho ruido . El control del tv no funcionaba. Sábanas rotas.
Aufenthalt von 1 Nacht im Mai 2022
Antwort von Manager am 9. Mai 2022
Hello Betty, Thank you for sharing this honest review and feedback about our tv. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations.

2/10 – Ungenügend

Natalia

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Looked like trash
Aufenthalt von 1 Nacht im April 2022
Antwort von Manager am 8. Mai 2022
Hello Natalia, Guest satisfaction is our number one objective so we really appreciate the input regarding our hotel. Your voice is very valuable to us and we hope you will return on your next travels.

2/10 – Ungenügend

Thomas

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
I already saw all the 1 star reviews so I wasn’t surprised when I got there and got what I expected. But lemme share my experience at this dump they called a hotel. At place that does the bare minimum at cleaning their hotels, there was a large crack in my bathroom mirror, the tv worked but the guide button didn’t so I had to flip through channels the whole time to see what was on tv. There was a mini fridge that didn’t work. Had to change my key after the first day because it didn’t work anymore, the guy at the front desk already knew what we were about to ask and immediately fixed the key. And there is maybe 10 spots of free parking behind the building so the last night all spot were full so we had to park a few blocks down in a neighborhood on the side. We ended up getting a ticket the next morning. The only thing that was a positive about this place is I didn’t see any roaches or bed bugs like everyone else was talking about. But I guess you get what you pay for.
Aufenthalt von 2 Nächten im April 2022
Antwort von Manager am 25. Apr. 2022
Hello Thomas,I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our hotel and services.

2/10 – Ungenügend

Nathan

Mit einer Gruppe gereist
Verbesserungswürdig: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
When me and my friend arrived, the front desk receptionist was rude and had an attitude right from the jump. The shower heads for each of our rooms didn’t work, nor did the toilets work. Rooms were clean enough, had to check every corner because I’ve heard that there be cockroaches and other nasty stuff from other friends. We were better off spending a little more money at somewhere with more respect to the visitors.
Aufenthalt von 2 Nächten im April 2022
Antwort von Manager am 25. Apr. 2022
Hello Nathan,We appreciate you giving your feedback about your recent experience in our hotel. I am sorry that our staff was not accommodating, and you felt you were treated in an unprofessional manner and I do apologize for any inconvenience or difficulty that you experienced. Guest satisfaction is top priority at our hotel, for that reason. We truly appreciate your comments regarding our staff, amenities, cleanliness, and hospitality. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

2/10 – Ungenügend

Harrison

Aufenthalt von 2 Nächten im April 2022
Antwort von Manager am 15. Juli 2022
Hello Harrison, On behalf of our entire staff thank you for staying with us and for rating your stay.,

6/10 – Okay

April

The hotel can be better
Aufenthalt von 1 Nacht im April 2022
Antwort von Manager am 12. Apr. 2022
Hello April, To provide our guests with an enjoyable experience is our primary goal. Thank you for sharing your feedback regarding our hotel. Guest comments such as yours help us to continuously improve. Thank you for your business.

8/10 – Gut

Aliou

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Aufenthalt von 1 Nacht im Januar 2022
Antwort von k p am 24. Feb. 2022
Thank you for your feedback.

6/10 – Okay

Verifizierter Reisender

Verbesserungswürdig: Komfort des Zimmers
Ok… for a economical price
It was so so. Planning to book for this Friday but rather go else where. The fact that I had to go tell the receptionist the heater wasn’t east to turn on was ughh. This place would be last resort in future. Hope this review helps. P.S : there is no microwave only mini fridge and i didnt see a ice bucket in the room i was in
Aufenthalt von 1 Nacht im Februar 2022
Antwort von Manager am 2. März 2022
On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our room as well as our heater. We hope you'll return someday to see how we are continuously improving in order to better serve our guests.

6/10 – Okay

Dawnna

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2022
Antwort von Manager am 2. März 2022
We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.,

2/10 – Ungenügend

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Lots of roaches was running around ... bed sheets for Staind not clean front desk person was very rude
Aufenthalt von 1 Nacht im Dezember 2021
Antwort von Manager am 3. März 2022
Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have the highest standards of cleanliness and that your comments are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

2/10 – Ungenügend

Daequan

Verbesserungswürdig: Personal & Service und Ausstattung
Bad and unhelpful.
Aufenthalt von 2 Nächten im Dezember 2021
Antwort von Manager am 3. März 2022
We appreciate you giving your feedback about your recent experience in our hotel. I am sorry that our staff was not accommodating, and you felt you were treated in an unprofessional manner and I do apologize for any inconvenience or difficulty that you experienced. Guest satisfaction is top priority at our hotel, for that reason. We truly appreciate your comments regarding our staff, amenities, cleanliness, and hospitality. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

2/10 – Ungenügend

Melissa

Aufenthalt von 1 Nacht im Dezember 2021
Antwort von Manager am 3. März 2022
Thank you for taking the time to share your rating of our hotel. We hope to earn your business again on your next travels.,

2/10 – Ungenügend

Pierre

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im November 2021
Antwort von Manager am 3. März 2022
On behalf of our entire staff thank you for staying with us and for rating your stay.,

2/10 – Ungenügend

Jasmine

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
ROACH INFESTED!!!!!!!!!!
ROACH INFESTED.. ROACHES AND LITTLE WEIRD LOOKING BUGS CRAWLING EVERYWHERE ON TOP OF EVERYTHING IN THE REFRIGERATOR CABINET IN BETWEEN DRESSERS!!!
Aufenthalt von 1 Nacht im November 2021
Antwort von Manager am 3. März 2022
Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have the highest standards of cleanliness and that your comments are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

6/10 – Okay

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
You get what you pay for...
You get what you pay for... someone pee'd in my bathroom and forgot to flush the toilet. The only reason I stayed was because the hotel was nonrefundable. Never again!
Aufenthalt von 1 Nacht im November 2021
Antwort von Manager am 3. März 2022
Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement for the room and surroundings. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuous improvements.

8/10 – Gut

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
La cama suena simplemente con darte vuelta y el baño estaba sucio, never clean the bathroom and there was hair in towels bathroom 😩 My name is Jose
Aufenthalt von 1 Nacht im November 2021
Antwort von Manager am 3. März 2022
Your review is greatly appreciated, though it is very disappointing to learn of the bad impression we made . I would like to apologize for not exceeding your expectations and for the inconvenience this caused you. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to our services to ensure we offer a better experience and overall impression of our facilities. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience and change your perception of our hotel.