Suite (Atrium Suite) | Ausblick vom Zimmer

Bewertungen von Loews Regency New York Hotel

5 out of 5
Loews Regency New York Hotel
540 Park Avenue, New York, NY

Bewertungen

9.0

Wunderbar

659 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
202 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 8 - Gut" "
72 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 6 - Okay" "
50 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
19 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9.2/10

Sauberkeit

9.2/10

Personal & Service

8.6/10

Ausstattung

8.8/10

Zustand der Unterkunft

8.8/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Sebastian

Aufenthalt von 3 Nächten im November 2023
Antwort von Nadia Rodriguez am 30. Nov. 2023
Dear Sebastian, Thank you for taking the time to share your feedback. We are happy to hear you enjoyed your overall experience with us. Please feel free to contact me directly and it will be my pleasure to assist you. Thank you for choosing Loews Regency New York!

4/10 – Schlecht

bruno

Geschäftlich gereist, Mit dem Partner gereist
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Fenster undicht, laute Windgeräusche, Zimmer abgewohnt
Aufenthalt von 3 Nächten im April 2022

6/10 – Okay

Karl

Aufenthalt von 8 Nächten im März 2022

6/10 – Okay

Thomas

Gut: Sauberkeit und Komfort des Zimmers
Aufenthalt von 5 Nächten im April 2019
Antwort von Patrick Magner am 7. Mai 2019
Thank you for your feedback. We would be very interested in knowing what parts of your stay we did not succeed in making you feel welcome and at home. If there is any further details you could provide, we would be most receptive in finding out the details so that we can correct them for the future. Thank you again for staying.

8/10 – Gut

Benjamin

Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 6 Nächten im März 2019
Antwort von Patrick M. am 7. Mai 2019
Thank you for your review. We appreciate you taking the time out to let us know how we did.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit und Personal & Service
Tolle Lage und auch sonst alles perfekt. Wir würden es jedem empfehlen.
Aufenthalt von 7 Nächten im März 2019
Antwort von Patrick M. am 7. Mai 2019
Thank you for your review of our property! We are glad you enjoyed our location during your visit to NYC.

10/10 – Hervorragend

Rosa, Köln

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
“Die” Concierge war herausragend und insgesamt das gesamte Personal immer sehr freundlich. Das Hotel ist sauber und in Schuss. Auf jeden Fall eine Empfehlung.
Aufenthalt von 9 Nächten im Februar 2019
Antwort von John Maibach, Managing Director am 6. März 2019
Ich danke dir sehr! Ich bin stolz darauf, Ihre Bewertung zu lesen und freue mich, dass Sie Ihren Aufenthalt genossen haben. Wir hoffen Sie bald wieder bei uns begrüßen zu dürfen!

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice and helpful staff, location perfect. Walls too thin for light sleepers. Could understand phone convos from next room as well as people in the corridor. Elevator works with room key and only for your floor, so visits with friends/family staying on other floors are difficult or make sure you‘re all on the same floor. But we loved the hotel and will def stay there again next time in NY.
Aufenthalt von 1 Nacht im Februar 2019
Antwort von John Maibach, Managing Director am 4. März 2019
Thank you for your candid feedback. If you'd like to request same floor rooms on your next visit, please let us know as we're happy to do our best to accommodate. We understand that it can be a bit frustrating to only have access to your floor but it helps us to keep our hotel guests safe. We appreciate you taking the time to share and are looking forward to welcoming you back soon.

10/10 – Hervorragend

Verifizierter Reisender

Aufenthalt von 7 Nächten im Dezember 2018
Antwort von Loews Regency Hotel am 7. Jan. 2019
Thanks for staying with us . We appreciate your feedback!

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 5 Nächten im Dezember 2018
Antwort von Loews Regency Hotel am 3. Jan. 2019
Thanks for staying with us. We appreciate your feedback! We're looking forward in seeing you soon.

10/10 – Hervorragend

amir

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im August 2018
Antwort von John Maibach, Managing Director am 7. Aug. 2018
Thank you!

10/10 – Hervorragend

Javier Echeandia

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excelente localización y el hotel es pequeño, eficiente y el personal es amable
Aufenthalt von 1 Nacht im April 2024
Antwort von Nadia Rodriguez am 1. Mai 2024
Dear Mr. Echeandia,Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

10/10 – Hervorragend

Joseph M.

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice
Aufenthalt von 1 Nacht im April 2024
Antwort von Nadia Rodriguez am 1. Mai 2024
Dear Joseph,Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

10/10 – Hervorragend

Kateryna

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Location is perfect. Personal is perfect
Aufenthalt von 7 Nächten im April 2024
Antwort von Nadia Rodriguez am 26. Apr. 2024
Dear Kateryna,Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

10/10 – Hervorragend

Steve

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great location and freindly staff
Aufenthalt von 2 Nächten im April 2024
Antwort von Nadia Rodriguez am 26. Apr. 2024
Dear Steve,Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

10/10 – Hervorragend

Mary, SOUTHAMPTON

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Convenient, nice size room.
Aufenthalt von 1 Nacht im April 2024
Antwort von Nadia Rodriguez am 26. Apr. 2024
Dear Mary,Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

10/10 – Hervorragend

maria, Encino,

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent service and restful room - quiet and beautiful
Aufenthalt von 1 Nacht im April 2024
Antwort von Nadia Rodriguez am 26. Apr. 2024
Dear Maria,Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

10/10 – Hervorragend

Robert

Aufenthalt von 5 Nächten im April 2024
Antwort von Nadia Rodriguez am 1. Mai 2024
Dear Robert,Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

6/10 – Okay

Lana

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel itself was exceptional but check in was a beating. We booked two rooms, one wasn’t available until 6:30pm and the other until 9:30pm! We had to ask multiple times for updates and every time they would say “we will text you, it shouldn’t be that long”. Check in is 4pm and it took 5 1/2 hours to get the second room? They did upgrade one of the rooms which was nice but when you have one of your children and your mother with you, waiting until 9:30 is ridiculous and at that point you could care less about an upgrade.
Aufenthalt von 3 Nächten im April 2024
Antwort von Nadia Rodriguez am 11. Apr. 2024
Dear Lana,Thank you for your feedback regarding your recent stay with us. We are disappointed to hear that you had this unsatisfactory experience, this is not at all indicative to the service we strive to provide to our guest. Please do reach out to me directly and it would be my pleasure to make this right.

6/10 – Okay

Marcos

Breakfast is bad and too expensive
Aufenthalt von 6 Nächten im März 2024
Antwort von Front Office Management am 7. Apr. 2024
Good day Mr. Marcos,Thank you very much for staying with us on your recent trip to New York City. It was our pleasure to be of service and we appreciate you taking the time to complete our guest satisfaction survey. Please rest assured that your comments and feedback will be passed on to the proper departments so your concerns may addressed.We look forward to welcoming you back in the near future.

10/10 – Hervorragend

Monica

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We had an amazing stay. The staff went out of their way to help us everyday. The hotel is quiet, safe, small, beautiful and clean. The location is excellent! Highly recommend!
Aufenthalt von 6 Nächten im März 2024
Antwort von Front Office Management am 7. Apr. 2024
Ms. Monica, Thank you very much for staying with us on your recent trip to New York City. It was our pleasure to be of service and we appreciate you taking the time to complete our guest satisfaction survey. We are thrilled to know that you enjoyed your stay with us and we will be sure to share your survey with the rest of our team.Thank you again and we hope to have the opportunity to welcome you back in the near future. If I may ever be of assistance, please feel free to connect with me at any time.

10/10 – Hervorragend

Jacob

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 4 Nächten im März 2024
Antwort von Nadia Rodriguez am 26. Apr. 2024
Dear Jacob,Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

8/10 – Gut

Cristiane

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel is excellent but I would not suggest a dbl room for 4 people. The beds are not queen, but full, and the bathroom is extremely small. Other than that everything was fine!
Aufenthalt von 5 Nächten im März 2024
Antwort von Front Office Management am 7. Apr. 2024
Good day Ms. Cristiane, Thank you very much for staying with us on your recent trip to New York City. It was our pleasure to be of service and we appreciate you taking the time to complete our guest satisfaction survey. We are thrilled to know that you enjoyed your stay with us and we will be sure to share your survey with the rest of our team.Thank you again and we hope to have the opportunity to welcome you back in the near future. If I may ever be of assistance, please feel free to connect with me at any time.

10/10 – Hervorragend

Alan N.

Mit dem Partner gereist
Service was excellent We would definitely come back
Aufenthalt von 2 Nächten im März 2024
Antwort von Nadia Rodriguez am 25. März 2024
Dear Alan, Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with the service and your overall experience. We look forward to welcoming you back again soon.

8/10 – Gut

Annabel

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Large room and bathroom, very convenient, the staff all friendly and helpful.
Aufenthalt von 1 Nacht im März 2024
Antwort von Nadia Rodriguez am 25. März 2024
Dear Annabel, Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with our staff and your overall experience. We look forward to welcoming you back again soon.

10/10 – Hervorragend

Marla

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything was great and everyone on staff goes out of their way to be helpful
Aufenthalt von 2 Nächten im März 2024
Antwort von Nadia Rodriguez am 25. März 2024
Dear Marla, Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

10/10 – Hervorragend

Alfred

Aufenthalt von 1 Nacht im März 2024
Antwort von Front Office Management am 7. Apr. 2024
Dear Mr. Alfred,Thank you very much for staying with us on your recent trip to New York City. It was our pleasure to be of service and we appreciate you taking the time to complete our guest satisfaction survey. We are thrilled to know that you enjoyed your stay with us and we will be sure to share your survey with the rest of our team.Thank you again and we hope to have the opportunity to welcome you back in the near future. If I may ever be of assistance, please feel free to connect with me at any time.

10/10 – Hervorragend

Safra

Aufenthalt von 1 Nacht im März 2024
Antwort von Front Office Management am 7. Apr. 2024
Good day Ms. Safra,Thank you very much for staying with us on your recent trip to New York City. It was our pleasure to be of service and we appreciate you taking the time to complete our guest satisfaction survey. We are thrilled to know that you enjoyed your stay with us and we will be sure to share your survey with the rest of our team.Thank you again and we hope to have the opportunity to welcome you back in the near future. If I may ever be of assistance, please feel free to connect with me at any time.

10/10 – Hervorragend

Pavel

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice place👍
Antwort von Nadia Rodriguez am 7. März 2024
Dear Pavel,Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

6/10 – Okay

Eugene

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Our room was rundown especially the bathroom. It wasn't worth $600 per night.
Aufenthalt von 1 Nacht im März 2024
Antwort von Nadia Rodriguez am 7. März 2024
Dear Eugene,Thank you for taking the time to share your feedback regarding your recent stay with us. It is disappointing to know you were not pleased with your overall experience and quality of your room. Hopefully we have an opportunity to welcoming you back and providing you with the experience you have every right to receive from us.

8/10 – Gut

Christina, Brookline

Geschäftlich gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
The stay was fine, overall. The staff who checked me in didn’t even look at me (or my ID), and seemed preoccupied. He mumbled something and basically threw me the key card, so that was not a great first impression. The lobby is clean and functional, and the restaurant is over-priced but had good staff and a welcoming vibe. Recommended overall for the location and convenience, and the room was quiet.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Nadia Rodriguez am 7. März 2024
Dear Cristina,Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. However, we are concerned to read about your experience upon check-in. I would like the opportunity to discuss this matter in further detail which would help us ensure this matter is properly addressed. I look forward to hearing from you.

10/10 – Hervorragend

Gregg

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Best location and value.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Nadia Rodriguez am 7. März 2024
Dear Gregg,Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

10/10 – Hervorragend

hsuan

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was wonderful to be back there after 5 yrs
Aufenthalt von 13 Nächten im Dezember 2023
Antwort von Nadia Rodriguez am 27. Feb. 2024
Dear Hsuan,Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

8/10 – Gut

yoav

Aufenthalt von 2 Nächten im Februar 2024
Antwort von Nadia Rodriguez am 25. März 2024
Dear Yoav, Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

10/10 – Hervorragend

Austin

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Nadia Rodriguez am 19. Feb. 2024
Dear Austin,Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

10/10 – Hervorragend

Robert

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Nadia Rodriguez am 25. März 2024
Dear Robert, Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

10/10 – Hervorragend

Mark

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Nadia Rodriguez am 25. März 2024
Dear Mark, Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

8/10 – Gut

Elisabeth

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 11 Nächten im Januar 2024
Antwort von Nadia Rodriguez am 5. Feb. 2024
Dear Elisabeth,Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

10/10 – Hervorragend

Oliver

Aufenthalt von 3 Nächten im Januar 2024
Antwort von Nadia Rodriguez am 25. März 2024
Dear Oliver, Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

10/10 – Hervorragend

silvia, Miami

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel is in a great location. The staff are very pleasant and nice. I will definitely be back
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Nadia Rodriguez am 8. Feb. 2024
Dear Silvia,Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

10/10 – Hervorragend

Emily

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Favorite nyc hotel
Check in was a breeze. Lovely upgrade without asking. Room is large and comfortable.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von JerryO am 26. Jan. 2024
Hello Emily,Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns. Thank you for choosing Loews Regency New York! All The Best,Jerry O'BrienDirector of Front Office

10/10 – Hervorragend

Marla

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The bell staff and front desk staff are excellent
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Nadia Rodriguez am 5. Feb. 2024
Dear Marta,Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

10/10 – Hervorragend

Elizabeth

Mit Haustieren gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This was a very nice hotel in a great location. Beds were comfortable. What I liked best is that they were not only pet friendly, but pet welcoming!
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Nadia Rodriguez am 5. Feb. 2024
Dear Elizabeth,Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

10/10 – Hervorragend

Elizabeth

Mit Haustieren gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice, comfortable hotel with easy walking distance to the park. The best feature is the pet welcoming atmosphere!
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Nadia Rodriguez am 25. März 2024
Dear Elizabeth, Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with the welcoming atmosphere and your overall experience. We look forward to welcoming you back again soon.

10/10 – Hervorragend

Marla

Aufenthalt von 5 Nächten im Januar 2024
Antwort von Nadia Rodriguez am 5. Feb. 2024
Dear Marla,Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

10/10 – Hervorragend

Michelin

Aufenthalt von 7 Nächten im Dezember 2023
Antwort von Nadia Rodriguez am 8. Feb. 2024
Dear Michelin,Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

10/10 – Hervorragend

Paula, Wilton

Geschäftlich gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Easy to find- walkable to many location and restaurants
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Nadia Rodriguez am 5. Feb. 2024
Dear Paula,Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

8/10 – Gut

Andreas

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
It was a nice stay. No glasses at all and no coffee facilities in the room. A hotel with only a paper cup in the room is not what you expect. Nice bathroom except for the water pressure.
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Nadia Rodriguez am 9. Jan. 2024
Dear Andres,Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

10/10 – Hervorragend

Nazareth

Aufenthalt von 4 Nächten im Januar 2024
Antwort von Nadia Rodriguez am 9. Jan. 2024
Dear Nazareth,Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

10/10 – Hervorragend

Michael

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Nadia Rodriguez am 9. Jan. 2024
Dear Michael,Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.