Thank you so much for your kind feedback, we appreciate it so much! We're sorry the lobby was crowded! We hope to host you another time at Motto Chelsea NY.

Thank you so much for your feedback. We hope to see you again.

Thank you so much for your kind words! We're thrilled you enjoyed your stay and are grateful you took the time to share your experience. We hope to see you again soon!

Thank you for your kind feedback, we appreciate it! We hope to host you again soon!

Hello there, Thank you for your amazing feedback. We hope to see you again.

Thank you for staying at the Motto Chelsea

Thank you for choosing Motto as your home away from home! We are delighted you enjoyed your stay with us, and we look forward to hosting you again in the near future.

Thank you so much for your kind feedback we appreciate it! We hope to host you again very soon at Motto Chelsea NYC!

Thank you for taking the time to share your review and highlighting our teams service during your stay. Comments like yours motivate us to continue delivering on the service excellence we pride ourselves on. We are so beyond delighted that the Motto staff took amazing care of you during your stay! We look forward to the opportunity of being your home away from home on your next visit to Chelsea NYC!

Thank you for your kind feedback. We are delighted you enjoyed your stay with us! We hope to host you again at Motto Chelsea NYC!

Thank you

Thank you for your feedback, we appreciate it so much! We are so glad you enjoyed your stay overall, we apologize for the AC giving you issues. We will direct that to our engineering department. We hope to host you again at Motto Chelsea NYC!

Thank you for your feedback, we hope to host you again very soon at Motto Chelsea NYC!

We are thrilled to hear that Our Motto Hosts went above and beyond, exceeding your expectations to ensure that you felt welcomed on arrival. We are inspired by the work that they do and are so thankful that you have recognized them for their amazing hospitality. Please let us know if there is anything we can do to help make you feel more at home!

Thank you for taking the time to share your review and highlighting our teams service during your stay. Comments like yours motivate us to continue delivering on the service excellence we pride ourselves on. We look forward to the opportunity of being your home away from home on your next visit to Chelsea NYC!

Hello there, Thank you for sharing your feedback. We are so glad you enjoyed your stay with us and we would love to see you again next time you visit the big apple.

Hello there, Thank you for your great feedback. We are happy that you enjoyed your stay with us. See you again. soon. All the best,

Thank you for your honest feedback. We hope to see you again at the Motto Chelsea NYC!

Danke Amy! See you back soon

Thank you so much for your review, we look forward to seeing you again!

Thank you for taking the time to fill out our survey, we appreciate it! We hope to host you very soon!

Thank you for your choosing Motto by Hilton and for your feedback, we would be happy to look into this for you. Please feel free to email us at fdmottochelsea@hilton.com with your confirmation number or Name on the reservation and date of stay so we can look into this.

Thank you for your choosing Motto by Hilton and for your feedback, we look forward to seeing you again soon!

Thank you so much for your feedback! We appreciate it! We hope to host you again soon!

Thank you for your choosing Motto by Hilton and for your feedback, we look forward to seeing you again soon!

Thank you for your choosing Motto by Hilton and for your feedback, we look forward to seeing you again soon!

Thank you for your honest feedback, we appreciate it! We hope to see you again!

Thank you for your feedback, we truly appreciate it! We hope to see you again soon at Motto Chelsea

Thank you for choosing Motto Chelsea, We appreciated your feedback. We do hope to see you again at Motto Chelsea, please let us know if we can be of any further assistance!

Thank you for choosing Motto Chelsea, We appreciated your feedback. We do hope to see you again at Motto Chelsea, please let us know if we can be of any further assistance!

Thank you for your amazing feedback, we appreciate it! We hope to host you again!

Hi there, Thank you for your feedback, we appreciate it! We hope to host you again!

Hi there, Thank you for your feedback, we appreciate it! We look forward to seeing you again!

Hello there, Thank you for your feedback. We do apologize for the luggage issue. We hope to see you again soon.

Hi there Eliza, Thank you for your kind feedback, we appreciate it so much! We hope to host you again at Motto Chelsea NYC!

Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member, you are among our most valued guests. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

Thank you for taking the time out complete our internal survey. After reviewing your feedback, I would like to extend my sincerest apologies with regard to your experience at Motto Chelsea NYC. Please rest assured that this is certainly not indicative of the service excellence that we pride ourselves on here at Motto, which is why I am saddened to read of the experience you’ve endured during your stay. I can assure you that these issues will be addressed with the upmost importance to improve our service and product. On behalf of the entire Motto Team, I look forward to welcoming you back in the near future where I am confident a truly polished experience awaits you! Please do not hesitate to contact us should you have any further questions or concerns.

Thank you for taking the time to fill out this survey, we appreciate your business. We hope to see you again!

Hi Amber!Thank you for your amazing review, we appreciate it so much! We cannot wait to see you again at Motto Chelsea NYC!

Thank you for your choosing Motto & providing your feedback Sarah. We are extremely apologetic that your experience was not as you hoped, we completely understand how you are feeling.The 100 was an incidental hold that will be placed back into your account 3-5 business days after checkout. We do hope to see you again!

Hi Amber!Thank you for your amazing review, we appreciate it so much! We canNot wait to see you again at Motto Chelsea NYC!

Hi Carolyn,Thank you so much for your amazing review, we appreciate your kind words so much! We are so glad we lived up to your expectations! We hope to host you again very soon at Motto Chelsea NYC!

Hello there, Thank you for your feedback, I'm sorry that you have to rate your stay 1 out of 5. I hope you can give us another chance to meet your expectations next time.

Hello there,Thank you for your feedback. we hope to see you again. soon.

Hello there. Thank you so much for your feedback. We are so glad you enjoyed your stay with us. We hope to see again. We will tell Jamica of your kind words!

Hello there, Thank you so much for your feedback. We hope to see you again soon.

Thank you for taking the time out complete our review. After reviewing your feedback, I would like to extend my sincerest apologies with regard to your experience at Motto Chelsea NYC. Please rest assured that this is certainly not indicative of the service excellence that we pride ourselves on here at Motto, which is why I am saddened to read of the experience you’ve endured during your stay. I can assure you that these issues will be addressed with the upmost importance to improve our service and product. On behalf of the entire Motto Team, I look forward to welcoming you back in the near future where I am confident a truly polished experience awaits you! Please do not hesitate to contact us should you have any further questions or concerns.