Zimmer, Balkon

Bewertungen von Pestana Park Avenue

4 out of 5
Pestana Park Avenue
23 East 39th Street, Manhattan, New York, NY

Bewertungen

9.0

Wunderbar

301 von insgesamt 456 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
96 von insgesamt 456 Gästebewertungen haben eine Bewertung von 8 - Gut" "
39 von insgesamt 456 Gästebewertungen haben eine Bewertung von 6 - Okay" "
13 von insgesamt 456 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
7 von insgesamt 456 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9.6/10

Sauberkeit

9.2/10

Personal & Service

8.4/10

Ausstattung

9.2/10

Zustand der Unterkunft

9.0/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Vanessa

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
schönes Hotel Mitarbeiter freundlich Klimaanlage sehr laut und auch die Toilette ist dauerhaft zu hören wenn man im Bett liegt (bei geschlossener Badtür)
Aufenthalt von 1 Nacht im April 2024
Antwort von Judite am 1. Mai 2024
Sehr geehrter Vanessa,Vielen Dank, dass Sie sich die Zeit genommen haben, Ihr Feedback mit uns zu teilen. Es freut uns zu hören, dass Ihnen unser Hotel gefallen hat und Sie unsere Mitarbeiter als freundlich empfunden haben. Wir entschuldigen uns jedoch aufrichtig für die Unannehmlichkeiten, die durch die Lautstärke der Klimaanlage und das Geräusch der Toilette entstanden sind. Ihr Komfort und Ihre Zufriedenheit liegen uns sehr am Herzen, und wir bedauern es zutiefst, dass wir Ihre Erwartungen in dieser Hinsicht nicht erfüllt haben.Bitte wissen Sie, dass wir Ihre Kommentare ernst nehmen und diese Probleme umgehend angehen werden, um sicherzustellen, dass zukünftige Gäste einen angenehmeren Aufenthalt haben. Ihr Feedback ist für uns von unschätzbarem Wert, da es uns hilft, Verbesserungspotenziale zu erkennen.Wir hoffen, dass Sie trotz dieser Herausforderungen Ihren Gesamtaufenthalt in unserem Hotel genießen konnten. Sollten Sie wieder in die Gegend kommen, würden wir uns freuen, Sie erneut begrüßen zu dürfen, um Ihnen einen überlegenen Aufenthalt zu bieten.Nochmals vielen Dank für Ihr wertvolles Feedback.Mit freundlichen Grüßen,JuditeOperations

10/10 – Hervorragend

Jonas

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 6 Nächten im März 2024

10/10 – Hervorragend

Katja

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Judite. am 25. Feb. 2024
Dear Mr./Mrs. Katja, Thank you for your feedback on your stay at Pestana Park Avenue. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana Park Avenue, and we look forward to welcoming you again soon.Best regards, Judite. Operations.

8/10 – Gut

Alexander

Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 9 Nächten im Dezember 2023
Antwort von Lilly am 26. Jan. 2024
Dear Alexander,Thank you for your feedback on your stay at Pestana Park Avenue. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. We look forward to welcome you again to Pestana Park Avenue.Best Regards,Director of Operations, Luljeta

8/10 – Gut

Patrik

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 9 Nächten im Oktober 2023
Antwort von Lily am 27. Okt. 2023
Dear Patrik,On behalf of our entire team at Pestana Park Avenue, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs. We are sorry to hear we did not fully meet your expectations though. It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Park Avenue.Best Regards,Luljeta VeneskiDirector of Operations

8/10 – Gut

Irina

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Super Lage. Personal war sehr freundlich und hilfsbereit, v. a. Victor an der Rezeption. Er gab gute Tipps und hatte immer ein offenes Ohr. Wir konnten ohne Aufpreis eher einchecken und unser Gepäck beim auschecken kostenlos lagern bis zu unserem Abflug
Aufenthalt von 3 Nächten im August 2023
Antwort von Lily am 11. Aug. 2023
Liebste Irina,Vielen Dank für Ihr Feedback zu Ihrem Aufenthalt im Pestana Park Avenue. Wir freuen uns zu hören, dass Ihnen die Erfahrung und der engagierte, aufmerksame und professionelle Service unseres Teams gefallen haben. Ihre Kommentare machen uns stolz und ermutigen uns, unseren Service kontinuierlich zu verbessern und nach Exzellenz zu streben.Es war uns eine große Freude, Sie bei uns zu haben. Wir möchten uns bei Ihnen für Ihren Aufenthalt im Pestana Park Avenue bedanken und freuen uns, Sie bald wieder bei uns begrüßen zu dürfen.Beste grüße,Luljeta VeneskiBetriebsleiter

8/10 – Gut

Jean

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Bien situé , mais chambre petite
Aufenthalt von 2 Nächten im April 2024
Antwort von Judite am 30. Apr. 2024
Chère Madame, Cher Monsieur Jean, Nous avons apprécié que vous preniez le temps de nous donner un avis honnête concernant votre séjour, en particulier vos commentaires à propos de votre chambre. Nous vous présentons nos sincères excuses pour les éventuels désagréments causés lors de votre séjour. Merci à nouveau d’avoir séjourné dans notre établissement, et nous espérons que, dans un avenir proche, vous nous donnerez une nouvelle occasion de vous accueillir et de changer l’image que vous avez de Pestana Park Avenue.Cordialement,JuditeOperations

8/10 – Gut

Francis

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Stayed for the first time in this hotel for a couple of days and i have no complains. Clean areas/ room & amazing staff, specially “Jobaldy” was his name if im not mistaken. (Curly hair name start w “JO”for sure. ) Loved it &Would stay again next time in nyc for sure. Amazing location too!
Aufenthalt von 3 Nächten im April 2024
Antwort von Judite. am 13. Apr. 2024
Dear Francis,Thank you for choosing to stay at Pestana Park Avenue during your recent visit to New York City, and for taking the time to share your experience with us. We are delighted to hear that your stay was enjoyable and that you have no complaints.It brings us great joy to know that you found our hotel to be clean and that you received amazing service from our staff. We will be sure to pass along your kind words to Jobaldy, who will be thrilled to hear that he made a positive impression during your stay. We are proud to have team members like him who go above and beyond to ensure our guests have a memorable experience.We are also pleased that you appreciated our hotel's amazing location, which we believe adds to the overall convenience and enjoyment of your stay in New York City.Thank you for your kind words and for choosing to stay with us. We look forward to welcoming you back to Pestana Park Avenue during your next visit to NYC. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know.Warm regards,JuditeOperations ManagerPestana Park Avenue

10/10 – Hervorragend

Tim

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Small but cozy room. Easy in and out. Walking distance to Grand Central and landmarks like Times Square and the Empire State Building. Great experience overall.
Aufenthalt von 1 Nacht im April 2024
Antwort von Judite. am 8. Apr. 2024
Dear Tim,Thank you for taking the time to share your feedback following your recent stay at Pestana Park Avenue Hotel. We are thrilled to hear that you had a great experience with us.We are glad to know that you found your room cozy despite its size. Creating a comfortable and welcoming atmosphere for our guests is something we prioritize, and we're pleased to hear that we succeeded in providing you with a cozy space to unwind during your stay.Our convenient location near landmarks such as Grand Central, Times Square, and the Empire State Building is indeed one of our hotel's highlights, and we're delighted that it added to the overall enjoyment of your visit. We understand the importance of easy accessibility to key attractions, and we're pleased that our location met your needs.Your positive feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back to Pestana Park Avenue Hotel in the future for another enjoyable stay.Warm regards,Judite.Operations ManagerPestana Park Avenue Hotel

10/10 – Hervorragend

Erica

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great hotel in an excellent location to explore the city. Minutes to grand central and Bryant park metro access. Room was clean and comfortable. Staff always greeted us with a smile. Parking $40 per day right across the street (no in and out)
Aufenthalt von 5 Nächten im April 2024
Antwort von Judite. am 8. Apr. 2024
Dear Erica,Thank you for taking the time to share your positive experience at Pestana Park Avenue Hotel. We are thrilled to hear that you had a great stay with us and that our prime location added to the convenience of exploring the city.It's wonderful to know that you found our rooms to be clean and comfortable. Providing a cozy and welcoming environment for our guests is a top priority for us, and we are delighted that we could meet your expectations in this regard.Our team takes great pride in delivering exceptional service, and we are pleased that you felt warmly greeted throughout your stay. Your kind words will be shared with our staff, as they serve as motivation to continue delivering memorable experiences for our guests.We understand the importance of convenient parking options, and we're glad to hear that you found the parking facility across the street to be satisfactory. We appreciate your feedback on this matter.Once again, thank you for choosing Pestana Park Avenue Hotel. Should your travels bring you back to the area, we look forward to welcoming you for another enjoyable stay.Warm regards,Judite. Operations ManagerPestana Park Avenue Hotel

8/10 – Gut

Maureen

The rooms are very small with very little space to put belongings. It’s clean but rather pod-like.
Aufenthalt von 1 Nacht im März 2024
Antwort von Judite. am 8. Apr. 2024
Dear Maureen,Thank you for taking the time to share your feedback with us regarding your recent stay at Pestana Park Avenue Hotel. We appreciate your honest assessment and apologize for any inconvenience caused by the size of our rooms.While we strive to maintain cleanliness and comfort in all our accommodations, we understand that space constraints can impact the overall experience. Your comments regarding the room size are duly noted, and we will certainly take them into consideration as we continue to enhance our offerings.We are glad to hear that you found the room to be clean, although we understand that a pod-like atmosphere may not be to everyone's preference. Please rest assured that we are continuously exploring ways to optimize space utilization while ensuring that our guests feel comfortable during their stay.Your feedback is invaluable to us as we work towards providing an exceptional experience for all our guests. We hope to have the opportunity to welcome you back in the future and exceed your expectations.If there is anything further we can assist you with or if you have any additional comments, please do not hesitate to contact us directly.Warm regards,Judite. Operations ManagerPestana Park Avenue Hotel

10/10 – Hervorragend

Drew

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was incredibly nice! Awesome hotel, highly recommended.
Aufenthalt von 2 Nächten im März 2024
Antwort von Judite. am 31. März 2024
Dear Drew, Thank you for your kind words and recommendation! We're delighted to hear that you had an awesome experience at our hotel and that our staff made a positive impression on you.Ensuring our guests feel welcomed and well taken care of is always our top priority, so it's wonderful to know that our team's efforts made a difference during your stay.We truly appreciate your recommendation and hope to have the pleasure of welcoming you back again soon. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Warm regards,Judite.Operations.Pestana Park Avenue

10/10 – Hervorragend

Robert

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We were totally impressed with the staff, the cleanliness, and the woderful state of the property. Highy recommended for a stay in NY. The only issue is the rooms are on the small side.
Aufenthalt von 1 Nacht im März 2024
Antwort von Judite. am 28. März 2024
Dear Robert, Thank you so much for taking the time to share your feedback with us!We're thrilled to hear that you were impressed with our staff, cleanliness, and the overall state of our property. It's always our priority to provide a pleasant and comfortable stay for our guests.Regarding your feedback about the room size, we understand that space can sometimes be a concern in New York City hotels. However, we're glad that despite this, you still found our property recommendable.We appreciate your recommendation and hope to have the opportunity to welcome you back for another enjoyable stay in the future. If there's anything else we can do to enhance your experience, please don't hesitate to let us know.Warm regards,Judite. Operations.

10/10 – Hervorragend

David

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great bang for your buck.
Aufenthalt von 2 Nächten im März 2024
Antwort von Judite am 1. Mai 2024
Dear Mr. David,On behalf of the entire team at Pestana Park Avenue, we would like to thank you for your kind feedback.It is delightful for us to know that you had a pleasant stay with us and that we could help you create beautiful memories.We look forward to hosting you again soon at our hotel!Warm regards, JuditeOperationsThe Team at Pestana Park Avenue

10/10 – Hervorragend

Donna

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It is ideally located for all main attractions. Staff were really friendly. The room is small but the view was amazing. We were on the 25th floor with a balcony. The free pastries in the morning and coffee and water on tap was a lovely surprise.
Aufenthalt von 7 Nächten im März 2024
Antwort von Judite. am 27. März 2024
Dear Donna,Thank you for taking the time to share your experience with us!We're thrilled to hear that you enjoyed our convenient location, friendly staff, and breathtaking views from the 25th floor balcony. It's wonderful to know that you appreciated the complimentary pastries, coffee, and water available in the morning.We hope to have the pleasure of welcoming you back to our hotel on your next visit to the area.Best regards,Judite. Operations.

10/10 – Hervorragend

Katy

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Love this little gem! This is a wonderful boutique hotel in a great location. Well appointed rooms that are comfortable and quite lovely. Perfect for business travel. Highly recommend.
Aufenthalt von 2 Nächten im März 2024
Antwort von Judite. am 25. März 2024
Dear Katy,Thank you for sharing your experience at Pestana Park Avenue Hotel. We're thrilled to hear that you loved your stay and found our hotel to be a little gem in a great location. It's wonderful to know that you enjoyed our well-appointed rooms, which are designed to provide comfort and charm.We're delighted that you found our hotel to be perfect for your business travel needs. Your recommendation means a lot to us, and we look forward to welcoming you back for another fantastic stay in the future.Warm regards,Judite.Operations.Pestana Park Avenue Hotel

10/10 – Hervorragend

Carlos

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very quiet and excellent location. Comfortable bed. Oh my very nice smell in the lobby. Fabulous staff and very professional and courteous
Aufenthalt von 7 Nächten im März 2024
Antwort von Judite. am 19. März 2024
Dear Carlos,Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay at our hotel.We are pleased that you found our location convenient and appreciated the tranquility of our surroundings. Providing a comfortable and restful environment for our guests is one of our top priorities, and we are thrilled to hear that you found the bed comfortable.We are also glad to hear that you enjoyed the pleasant scent in our lobby. Our team works hard to create a welcoming atmosphere for our guests, and it is always rewarding to receive positive feedback about our efforts.Your kind words about our staff are greatly appreciated. We strive to provide professional and courteous service to all our guests, and we are delighted to hear that our team met your expectations.Once again, thank you for choosing to stay with us. We hope to have the pleasure of welcoming you back in the future.Best regards,Judite.Operations.

10/10 – Hervorragend

Keita

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
it's good
Aufenthalt von 1 Nacht im März 2024
Antwort von Judite. am 15. März 2024
Dear Keita, Thank you for your feedback on your stay at Pestana Park Avenue. We are pleased to hear that you enjoyed our location and the experience on our property. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence. It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana Park Avenue, and we look forward to welcoming you again soon. Best regards, Judite. Operations.

10/10 – Hervorragend

Kai

Aufenthalt von 1 Nacht im März 2024

10/10 – Hervorragend

Nicholas

Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

Mitchell

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staff was extremely friendly and helpful. Room was very clean. Requested a setup for my wife’s birthday and they were easy to work with and did a wonderful job
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Judite, Operations. am 28. Feb. 2024
Dear Mr./Mrs. Mitchell, Thank you for your feedback on your stay at Pestana Park Avenue. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence. It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana Park Avenue, and we look forward to welcoming you again soon. Best regards, Judite. Operations.

10/10 – Hervorragend

Mary

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff was great!
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Judite. am 25. Feb. 2024
Dear Mr./Mrs. Mary, Thank you for your feedback on your stay at Pestana Park Avenue. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana Park Avenue, and we look forward to welcoming you again soon.Best regards, Judite.Operations.

10/10 – Hervorragend

Cheryl Wilcox

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We enjoyed our stay at Pestana! The location was convenient to Times Square, museums and Central Park. The hotel was clean and cozy. Staff, very friendly and accommodating.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Judite. am 21. Feb. 2024
Dear Mr./Mrs. Cheryl Wilcox, Thank you for your feedback on your stay at Pestana Park Avenue. We are pleased to hear that you enjoyed the experience and our location and team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana Park Avenue, and we look forward to welcoming you again soon.Best regards, Judite. Operations.

10/10 – Hervorragend

Brooke, North Augusta

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Judite. am 25. Feb. 2024
Dear Mr./Mrs. Brooke, Thank you for your feedback on your stay at Pestana Park Avenue. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana Park Avenue, and we look forward to welcoming you again soon.Best regards, Judite. Operations.

10/10 – Hervorragend

Anna

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Februar 2024

10/10 – Hervorragend

JONG UN

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Lilly am 26. Jan. 2024
Dear Jong Un Thank you for your feedback on your stay at Pestana Park Avenue. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your rating makes us proud and serve as an incentive for continuously improving our service and striving for excellence.Director of Operations, Luljeta

10/10 – Hervorragend

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Lilly am 26. Jan. 2024
Dear Expedia Guest,Thank you for your feedback on your stay at Pestana Park Avenue. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your rating makes us proud and serve as an incentive for continuously improving our service and striving for excellence.Best Regards,Director of Operations, Luljeta

6/10 – Okay

Eduardo

Hotel correto, mas quarto sem grandes comodidades
Aufenthalt von 5 Nächten im Januar 2024
Antwort von Lilly am 26. Jan. 2024
Dear Eduardo,Thank you for your feedback on your stay at Pestana Park Avenue. We are pleased to hear that you enjoyed the experience with us,The hotel is equipped with many amenities to offer to our guest. We look forward to welcoming you again to Pestana Park Avenue.Best Regards,Director of Operations, Luljeta

8/10 – Gut

Michael

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very nice stay
Very nice rooms and big for new york, great location and very central only negative very noisy air con !!
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Lilly am 26. Jan. 2024
Dear Michael,Thank you for your feedback on your stay at Pestana Park Avenue. We are pleased to hear that you enjoyed the experience with us.I apologize about the noisy AC unit, your concerns brought to our attention has been shared with our Engineering team for immediate improvements. We look forward to welcome you again to Pestana Park Avenue.Best Regards,Director of Operations, Luljeta

6/10 – Okay

lluis

Geschäftlich gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung
Heater in room is crazy noisy it can’t be used
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Lilly am 22. Jan. 2024
Dear Lluis,Dear Mr./Mrs. Leapolda, Thank you for your feedback on your stay at Pestana Park Avenue. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana Park Avenue, and we look forward to welcoming you again soon.Best Regards, Director of Operations, Luljeta

10/10 – Hervorragend

Leapolda

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Will Come Back
The front desk staff was amazing. So friendly and helpful. The bed was super comfortable and the room was clean. The coffee machine was the greatest. A fresh brewed cup every time. Excellent location.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Lilly am 22. Jan. 2024
Dear Mr./Mrs. Leapolda, Thank you for your feedback on your stay at Pestana Park Avenue. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana Park Avenue, and we look forward to welcoming you again soon.Best Regards, Director of Operations, Luljeta

10/10 – Hervorragend

Karen

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Keener am 21. Jan. 2024
Dear Mr./Mrs. Karen, Thank you for your feedback on your stay at Pestana Park Avenue. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana Park Avenue, and we look forward to welcoming you again soon.Best regards, The Team at Pestana Park Avenue

10/10 – Hervorragend

JONG UN

Aufenthalt von 8 Nächten im Januar 2024
Antwort von Keener am 21. Jan. 2024
Dear Mr./Mrs. JONG UN, Thank you for your feedback on your stay at Pestana Park Avenue. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana Park Avenue, and we look forward to welcoming you again soon.Best regards, The Team at Pestana Park Avenue

10/10 – Hervorragend

Max

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 6 Nächten im Januar 2024
Antwort von Lilly, am 18. Jan. 2024
Dear Max,Thank you for your feedback on your stay at Pestana Park Avenue. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our guest. We would like to thank you for staying at Pestana Park Avenue, and we look forward to welcoming you again soon.Best Regards, Director of Operations, Luljeta

10/10 – Hervorragend

Javier

Aufenthalt von 3 Nächten im Januar 2024
Antwort von Lilly, am 18. Jan. 2024
Dear Javier,Thank you for your feedback on your stay at Pestana Park Avenue. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our guest. We would like to thank you for staying at Pestana Park Avenue, and we look forward to welcoming you again soon.Best Regards, Director of Operations, Luljeta

10/10 – Hervorragend

Phoebe

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Such a hidden germ! This is a nice little hotel with nothing to complain about and the price was also reasonable. We'll remember it for our future travels and recommend it to others without reservations. Thank you!
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Dear Mr. /Mrs. Phoebe, Thank you. am 17. Jan. 2024
Dear Phoebe,On behalf of the entire team at Pestana Park Avenue, we would like to thank you for your kind feedback.It is delightful for us to know that you had a pleasant stay with us and that we could help you create beautiful memories.We look forward to hosting you again soon at our hotel!Warm regards, Operations, Luljeta.

10/10 – Hervorragend

Evdokia

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location. The staff is very friendly and accomodating. What I found interesting and unique for me is that there are no closets. Just hooks with hangers!
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Lilly am 16. Jan. 2024
Dear Mr./Mrs. Evdokia, Thank you for your feedback on your stay at Pestana Park Avenue. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana Park Avenue, and we look forward to welcoming you again soon.Best Regards, Director of Operations, Luljeta,

10/10 – Hervorragend

John, Lutherville

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This is a quality place, with extremely friendly and helpful staff, and very well maintained. The one drawback is that many of the rooms are quite small by American standards, although not so much for Europeans. However, the layout was very intelligently arranged so that all the space is efficiently Used and two people really can do just fine, particularly if they are using the room mostly to sleep. The views on rooms that have them, are quite nice, be sure to ask for a higher level room. The morning coffee/tea/bagels/croissant was Just fine, with the European espresso machine, making a quality cup of coffee. The location is extremely convenient for Midtown in all directions. We would definitely return.
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Lilly am 11. Jan. 2024
Dear Mr./Mrs. John, Thank you for your feedback on your stay at Pestana Park Avenue. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana Park Avenue, and we look forward to welcoming you again soon.Best Regards, Director Of Operations, Luljeta

10/10 – Hervorragend

danielle

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
A perfect stay. The staff were super friendly, and helpful. Great location if you're training into the city. Would come back in a heartbeat.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Keener am 9. Jan. 2024
Dear Danielle, Thank you for your feedback on your stay at Pestana Park Avenue. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence. It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana Park Avenue, and we look forward to welcoming you again soon. Best Regards, Operations, Luljeta

8/10 – Gut

sarah

Mit der Familie gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Lilly am 11. Jan. 2024
Dear Sarah, Thank you for your feedback on your stay at Pestana Park Avenue. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana Park Avenue, and we look forward to welcoming you again soon.Best Regards, Director Of Operations, Luljeta

10/10 – Hervorragend

jeff

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Keener am 9. Jan. 2024
Dear Jeff, Thank you for your feedback on your stay at Pestana Park Avenue. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence. It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana Park Avenue, and we look forward to welcoming you again soon. Best Regards, Operations, Luljeta

10/10 – Hervorragend

Diana

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von lilly am 29. Dez. 2023
Dear Diana, Thank you for your feedback on your stay at Pestana Park Avenue. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence. It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana Park Avenue, and we look forward to welcoming you again soon. Best Regards, Operations, Luljeta

10/10 – Hervorragend

Molly, Temple

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location: staff incredibly friendly!
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von lilly am 29. Dez. 2023
Dear Molly, Thank you for your feedback on your stay at Pestana Park Avenue. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence. It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana Park Avenue, and we look forward to welcoming you again soon. Best Regards,Operations, Luljeta

10/10 – Hervorragend

Paige

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Lilly, am 25. Dez. 2023
Dear Paige,Thank you for your feedback on your stay at Pestana Park Avenue. We are pleased to hear that you enjoyed the experience with us.It was a great pleasure for us to welcome you as our guest. We would like to thank you for staying at Pestana Park Avenue, and we look forward to welcoming you again soon.Best Regards, Operations, Luljeta

10/10 – Hervorragend

Joey

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Lilly, am 25. Dez. 2023
Dear Joey,Thank you for your feedback on your stay at Pestana Park Avenue. We are pleased to hear that you enjoyed the experience with us.It was a great pleasure for us to welcome you as our guest. We would like to thank you for staying at Pestana Park Avenue, and we look forward to welcoming you again soon.Best Regards, Operations, Luljeta

10/10 – Hervorragend

Joubin

Aufenthalt von 5 Nächten im Dezember 2023
Antwort von Keener am 13. Jan. 2024
Dear Mr./Mrs. Joubin, Thank you for your feedback on your stay at Pestana Park Avenue. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana Park Avenue, and we look forward to welcoming you again soon.Best regards, The Team at Pestana Park Avenue

6/10 – Okay

Maurice

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Lilly, am 25. Dez. 2023
Dear Maurice,On behalf of our entire team at Pestana Park Avenue, we would like to thank you for taking the time to provide us with your feedback. Your opinion is crucial for us to continuously improve in anticipating our guests' needs, preferences, and expectations.We were glad to hear that, overall, you enjoyed your stay at Pestana Park Avenue. At the same time, we would like to apologize for not fully meeting your expectations in some instances. We are sorry for any inconvenience caused. We have shared your comments with our teams to ensure that improvements will be made.It was a real pleasure for us to have you as our guest, and we hope you will give us another opportunity to welcome you again at Pestana Park Avenue and regain your trust during your next visit.Best Regards,Operations, Luljeta

10/10 – Hervorragend

Janine, Wyoming

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Friendly staff, clean and comfortable room, accessible to many NYC hotspots by foot. Highly recommend
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Lilly am 5. Dez. 2023
Dear Mr./Mrs. Janine, Thank you for your feedback on your stay at Pestana Park Avenue. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana Park Avenue, and we look forward to welcoming you again soon.Best Regards,Operations, Luljeta

10/10 – Hervorragend

ricardo

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im November 2023
Antwort von Lily am 22. Nov. 2023
Dear Ricardo,On behalf of our entire team at Pestana Park Avenue, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Park Avenue.Best regards, Luljeta VeneskiDirector of Operations

10/10 – Hervorragend

Timothy

Aufenthalt von 1 Nacht im November 2023
Antwort von Keener am 11. Dez. 2023
Dear Mr./Mrs. Timothy, Thank you for your feedback on your stay at Pestana Park Avenue. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana Park Avenue, and we look forward to welcoming you again soon.Best Regards,Operations, Luljeta