Schreibtisch, schallisolierte Zimmer, Bügeleisen/Bügelbrett

Bewertungen von Quality Inn JFK Airport Rockaway Blvd

2 out of 5
Quality Inn JFK Airport Rockaway Blvd
153-95 Rockaway Blvd, Jamaica, NY

Bewertungen

6.6
122 von insgesamt 461 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
107 von insgesamt 461 Gästebewertungen haben eine Bewertung von 8 - Gut" "
90 von insgesamt 461 Gästebewertungen haben eine Bewertung von 6 - Okay" "
65 von insgesamt 461 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
77 von insgesamt 461 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7.2/10

Sauberkeit

7.2/10

Personal & Service

6.4/10

Ausstattung

6.6/10

Zustand der Unterkunft

6.8/10

Umweltfreundlichkeit

Bewertungen

2/10 – Ungenügend

Marius

Aufenthalt von 1 Nacht im Juni 2023
Antwort von Manager am 30. Juni 2023
Hello Marius, We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

8/10 – Gut

Peter

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Soweit war für uns alles okay
Aufenthalt von 4 Nächten im Mai 2023
Antwort von Manager am 20. Mai 2023
Hi Peter,Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit.

2/10 – Ungenügend

Andreas

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Styr unna
Styr unna. Hotellet var stengt da vi ankom sent på kvelden. Til alt hell hadde nabohotellet ledige rom.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Manager am 22. Jan. 2024
Hello Andreas, We apologize for any inconvenience you experienced upon arrival at our hotel. We understand the importance of having a smooth check-in process and appreciate your understanding. We recommend reaching out to our management team directly to address your concerns and ensure a more satisfactory experience in the future.

2/10 – Ungenügend

Simon

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Manager am 20. Jan. 2024
Hello Simon,We're sorry to hear that you didn't have a satisfactory experience during your stay. We value your feedback and would like to learn more about what contributed to your disappointment. Please reach out to our hotel directly so that we can address any specific concerns you may have had. We appreciate your taking the time to share your thoughts.

10/10 – Hervorragend

Claude, Bloomington

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It was a nice stay
Antwort von Manager am 17. Nov. 2023
Hello Claude,Thank you for choosing our hotel for your recent stay. We are glad to hear that you had a pleasant experience with us. If you have any further feedback or need assistance, please feel free to reach out to our management team. We appreciate your support and hope to welcome you back in the future.

8/10 – Gut

PABLO ADRIAN

Gut: Sauberkeit und Personal & Service
.
Aufenthalt von 1 Nacht im August 2023
Antwort von Manager am 4. Sept. 2023
Hello PABLO ADRIAN,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our hotel. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations.

10/10 – Hervorragend

Judith, Buena Park

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We had a great stay
Antwort von Manager am 9. Aug. 2023
Hi Judith,Your five-star review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

4/10 – Schlecht

Kunibert

Aufenthalt von 1 Nacht im Juni 2023
Antwort von Manager am 22. Juli 2023
Hello Kunibert,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

8/10 – Gut

MOHAMED

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We stayed here for one night upon arrival at JFK quite late in the night to catch some sleep before we hit the road to continue with our journey. All we needed was a bed, clean bathroom and a night's sleep. I think we got just that here. The hotel is trying hard to please the guests. The breakfast is ok and we didn't expect a full buffet. There is sufficient parking and with CCTV it feels safe. With the proximity to JFK a short drive away, it is perfect to not break the bank for one night's sleep. Now to the areas for improvement. The property is a little old and the sound proofing between the rooms and hallways is very poor. There was a lot of loud people in the hallway talking ever so loud just outside rooms that guests are sleeping in. I think they should encourage guests to respect the right of other guests to a quiet night and keep conversations in the lobby or just not shout. There was someone playing loud music on their phone along the hallway. Basically it felt like there were some very self centered / selfish guests / staff. Overall, I would stay here again for the one night before or after a flight from JFK which is not something I've said to other airport hotels in the past, so well done but pls try to improve on the areas highlighted. thanks..
Antwort von Manager am 22. Juni 2023
Hello MOHAMED, Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. It is good to hear from you and we greatly appreciate that you have taken the time to share your experience at our hotel! We would love to have you back and we do hope to see you again soon.

2/10 – Ungenügend

Toni

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Hotel closed and late notice of cancellation. Horrible and left me in a horrible position.
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Manager am 18. Juni 2023
Hello Toni,I understand your concerns and we are deeply sorry for the issues you experienced during your stay. We have noted these issues and will work on fixing them. If you decide to stay with us again, please let me know. We would be happy to turn this experience around.

2/10 – Ungenügend

Christopher

Aufenthalt von 1 Nacht im Juni 2023
Antwort von Manager am 7. Juli 2023
Hello Christopher,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

2/10 – Ungenügend

Jeng-Hon, Smyrna

Mit der Familie gereist
Verbesserungswürdig: Personal & Service
The hotel dishonored the paid reservation without any explanation 3-4 days before the scheduled date. Expedia took the responsibility and re-arranged us for another hotel.
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Manager am 16. Juni 2023
Hello Jeng-Hon, I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially since we were not able to address the issues and misunderstandings right away. Please reach out to us so we can gather more information and investigate this matter. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience.

6/10 – Okay

Venkata Suresh Reddy

Gut: Personal & Service
I felt a cigar smell on the pathway.
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Manager am 12. Juni 2023
Hello Venkata Suresh Reddy,On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our hotel. I hope that we will impress you with exemplary service during future visits.

2/10 – Ungenügend

Yakov

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
This is not a hotel. This is a state run shelter facility!
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Manager am 12. Juni 2023
Hello Yakov,I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our facility. I hope you will return to enjoy a memorable and exceptional experience.

2/10 – Ungenügend

Martin

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Not Open
This hotel is closed. I turned up at midnight to be told that they were shut completely.
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Manager am 12. Juni 2023
Hello Martin,We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason we're sincerely sorry to have failed to meet your needs. Please keep us in mind for a future stay, so we may show you how we are continuously working to improve in these areas. We are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.

8/10 – Gut

patricia

Gut: Sauberkeit und Personal & Service
It was good for my purpose. Unfortunately There was no porter service.
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Manager am 12. Juni 2023
Hello patricia,Know that your voice is of tremendous importance to us and we value your comments about our service. We appreciate you taking the time to share your experience.

2/10 – Ungenügend

Alexis

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Manager am 12. Juni 2023
Hello Alexis,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

2/10 – Ungenügend

DEEPAK

Aufenthalt von 1 Nacht im Juni 2023
Antwort von Manager am 12. Juni 2023
Hello DEEPAK,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

8/10 – Gut

Hilda

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
This property/hotel is Ok for an overnight before a flight. I would not venture outside since its a busy area. Safe-did not stay long enough to comment.
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Manager am 12. Juni 2023
Hi Hilda,Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that your visit was just okay. We appreciate the feedback and hope to host you again

8/10 – Gut

Yvonne

Aufenthalt von 1 Nacht im Juni 2023
Antwort von Manager am 12. Juni 2023
Hello Yvonne,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

4/10 – Schlecht

Doris

Aufenthalt von 2 Nächten im Juni 2023
Antwort von Manager am 30. Juni 2023
Hello Doris, Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

2/10 – Ungenügend

Verifizierter Reisender

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Hard to get to room because of stairs and no elevator. Breakfast this morning was absolutely horrendous.
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Manager am 8. Juni 2023
Hello Guest, We take all reports of lacking service and issues with amenities and accommodations seriously, particularly those that you have raised. Your voice is very important to us and we are continuously striving to improve upon the guest experience. We hope you'll return someday to see how we're improving.

6/10 – Okay

Linette, Troy

Mit einer Gruppe gereist
Staff very friendly. Towels & wash cloth skimpy. Bath towel had several baseball size dark stains (or dirt). Toilet seat very loose. Needs quality updates.
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Manager am 8. Juni 2023
Hello Linette, Thank you for your assessment of our hotel, amenities and hospitality. We are always working on improving our housekeeping standards. I assure you the linens and towels are thoroughly washed and treated with proper hygiene products after each guest has departed the property. Our goal is to provide fresh, clean and high-quality towels and linens for all guests. Im sorry if we missed the mark during your stay. Thank you again for your feedback!

2/10 – Ungenügend

Lauren

Gut: Sauberkeit und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Manager am 8. Juni 2023
Hello Lauren, We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

8/10 – Gut

Billie

Aufenthalt von 1 Nacht im Juni 2023
Antwort von Manager am 27. Juni 2023
Hello Billie,Thank you for sharing this rating, and we welcome you to visit us again anytime.

6/10 – Okay

Michiro

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit
チェックイン後部屋に入って、デスクの下には食べ物のゴミが落ちていた。ハウスキーピングは、部屋の掃除とかはしないんだと分かった。 エアポートシャトルは、ドライバーが別の車で休憩しており、定刻より15分遅れての出発になった。また、運転が荒く、雑だった。
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Manager am 5. Juni 2023
Hello Michiro, We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our hotel. Every guest experience is extremely important to us. We value your feedback and thank you for your business.

4/10 – Schlecht

Verifizierter Reisender

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
Instalaciones muy antiguas.
Instalaciones demasiado antiguas, el colchón de la cama estaba demasiado duro, había demasiado ruido de personas afuera del hotel, el aire acondicionado tardó en enfriar, el agua caliente tardó en calentar. Estaban aspirando los pasillos y no dejaban dormir (en la tarde).
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Manager am 6. Juni 2023
Dear Guest,Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impressions we made with the issues with the AC and other amenties. I would like to apologize for not exceeding your expectations as your satisfaction is important to us. Your feedback will help us improve as we are continuously looking for ways to provide the best experience possible. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience and change your perception of our hotel.

2/10 – Ungenügend

Terry

Aufenthalt von 1 Nacht im Juni 2023
Antwort von Manager am 24. Juni 2023
Hello Terry,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

8/10 – Gut

ERAOU, Kuching

Gut: Personal & Service und Zustand der Unterkunft
Breakfast not good
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Manager am 3. Juni 2023
Hello ERAOU,Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional guest experience. Thank you for sharing with us about our breakfast. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.

8/10 – Gut

Rodney

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good place to stay
Aufenthalt von 4 Nächten im Mai 2023
Antwort von Manager am 3. Juni 2023
Hello Rodney,Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our hotel. We appreciate you for sharing your feedback as we continue to improve conveniences of our hotel for all of our guests.

2/10 – Ungenügend

PARAMJIT

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Noice traffic,people sitting all night talking singing loud and room blind light come in room
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Manager am 3. Juni 2023
Hello PARAMJIT,Guest satisfaction is our number one objective so we really appreciate the input regarding our room. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements.

10/10 – Hervorragend

Frank

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Manager am 3. Juni 2023
Hello Frank,From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area.

2/10 – Ungenügend

Ricky

Aufenthalt von 1 Nacht im Mai 2023
Antwort von Manager am 31. Mai 2023
Hello Ricky, Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

2/10 – Ungenügend

Patrick

Aufenthalt von 1 Nacht im Mai 2023
Antwort von Manager am 17. Juni 2023
Hello Patrick,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

6/10 – Okay

yugendra

Aufenthalt von 1 Nacht im Mai 2023
Antwort von Manager am 30. Mai 2023
Hello yugendra, Hello yugendra, Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

6/10 – Okay

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Manager am 27. Mai 2023
Dear Guest,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

8/10 – Gut

David

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Had to wait 50 minutes from the time we called until they picked us up at air port. Hotel is only mile and half from air port. Very easy to get to hotel pick up at air port just take air train it's free.The hotel was clean. Room was very nice, a little more street noise then I would have liked , light breakfast just right .
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Manager am 30. Mai 2023
Hello David,It means everything to us to hear the insights of our guests. Thank you for taking the time to communicate your feedback regarding our breakfast and also our room. We are always looking for ways to improve upon the guest experience so thank you for sharing.

10/10 – Hervorragend

Eduardo

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Felt real comfortable
Aufenthalt von 2 Nächten im Mai 2023
Antwort von Manager am 25. Mai 2023
Hello Eduardo,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our hotel. We are always looking for ways to improve upon the guest experience so thank you for sharing.

4/10 – Schlecht

Chirag

Mit der Familie gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Lift not working....staff not courtacious.
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Manager am 26. Mai 2023
Hello Chirag, Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impression we made during your recent stay due to the condition of our elevator. We are forever working to improve upon the guest experience, and I hope you will remember our attributes when you return during another trip to the area to see how we have improved to impress you even more.

8/10 – Gut

Thomas

Verbesserungswürdig: Personal & Service
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Manager am 27. Mai 2023
Hello Thomas,Thank you for sharing this rating, and we welcome you to visit us again anytime.

4/10 – Schlecht

Sudarsan

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Not worth the value
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Manager am 25. Mai 2023
Hello Sudarsan, Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you encountered during your stay. The fact that we have failed to meet your full expectations is disappointing and we are determined to work even harder towards ensuring that each guest enjoys a great experience. Please reach out to us so we can gather more information and investigate this matter. I hope you will find your expectations to be far surpassed if you ever returned to the area, we would like to invite you back for another stay.

6/10 – Okay

Glenna

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Manager am 25. Mai 2023
Hello Glenna,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

6/10 – Okay

Austin

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
The staff was nice and the room wasn’t bad. However, our room and most of the floor smelled like weed. We were right by an outdoor seating area which was very noisy starting at 6:30 am.
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Manager am 23. Mai 2023
Hello Austin, I am very sorry that you smelled smoke - of any kind - at our property. We do our best to ensure that smokers do not smoke in our nonsmoking rooms or common areas, both of which result in a bad musty smell; and when a situation like this occurs, we try to address it immediately, thoroughly cleaning and disinfecting to restore the clean smell of our accommodations. Guest satisfaction is top priority at our hotel; for that reason, we truly appreciate your feedback about the guest experience at the hotel. We do not allow smoking in common areas at all and we will be implementing stricter measures in the future. Thank you.

2/10 – Ungenügend

PHI

Aufenthalt von 1 Nacht im Mai 2023
Antwort von Manager am 12. Juni 2023
Hello PHI,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

10/10 – Hervorragend

Christopher

Aufenthalt von 1 Nacht im Mai 2023
Antwort von Manager am 12. Juni 2023
Hello Christopher,It was our pleasure to provide you with such a wonderful experience. Please do come see us again very soon.

8/10 – Gut

Sheshnath

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Manager am 23. Mai 2023
Hello Sheshnath,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

6/10 – Okay

Thomas

Gut: Sauberkeit
Aufenthalt von 2 Nächten im Mai 2023
Antwort von Manager am 20. Mai 2023
Hello Thomas,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

6/10 – Okay

Douglas

Gut: Sauberkeit
Water in the shower was barely Luke warm, almost cold.
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Manager am 19. Mai 2023
Hello Douglas, I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially since we were not able to address the issues and misunderstandings right away. I hope you'll accept our sincere apologies for the lapse in service and inconvenience that you encountered. We do hope that you'll return to see how we are continuously improving to impress our guests more with each visit.

2/10 – Ungenügend

Anudeep

Aufenthalt von 1 Nacht im Mai 2023
Antwort von Manager am 8. Juni 2023
Hello Anudeep, We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

8/10 – Gut

Beryl, Carlsbad

Gut: Sauberkeit und Personal & Service
The shuttle only runs on the hour to JFK. Avoid room 114, if possible. It is next to the vending machines and at the juncture of two halls and is noisy. The facility is a bit run down, showing its age, but the bed was super comfortable.
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Manager am 20. Mai 2023
Hi Beryl,Thank you for taking the time to share and please accept our apologies for the noise issues you experienced. Our guest satisfaction is important to us, and we will be using this feedback you gave us to implement improvements to ensure we offer a better experience and overall impression of our facilities. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.