Thank you for sharing your feedback with us, although we're truly sorry to hear about your disappointing experience during your recent stay. Your comfort and satisfaction are of utmost importance to us, and we regret that we fell short of meeting your expectations on several fronts.We sincerely apologize for any confusion regarding the room type you booked and the discrepancy between the description and the actual accommodation provided. Rest assured, we are actively reviewing our booking descriptions to ensure accuracy and clarity for all our guests.Additionally, it's disheartening to learn about the issues you encountered with our facilities and services. Please know that your concerns have been brought to the attention of our management team, and we are taking immediate steps to address and rectify these shortcomings to prevent similar occurrences in the future.We understand the frustration you experienced with the surcharge and the lack of support from Expedia, and we deeply regret any inconvenience this may have caused you. We will be reviewing our communication channels with third-party booking platforms to ensure smoother resolution processes for our guests.Your feedback is invaluable to us as it helps us identify areas for improvement, and we genuinely appreciate you bringing these matters to our attention. We hope that you will consider giving us another opportunity to exceed your expectations and provide you with the exceptional experience that we strive to deliver to all our guests.If you would like to discuss your concerns further or if there is anything else we can do to assist you, please do not hesitate to reach out to our guest relations team directly.Thank you once again for your feedback, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

Thank you so much for your generous feedback, Cristina Hope to see you again soon.

Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr wertvolles Feedback zu geben. Wir freuen uns sehr über Ihre Erkenntnisse und entschuldigen uns dafür, dass Ihr letzter Aufenthalt hinsichtlich des Platzangebots nicht Ihren Erwartungen entsprochen hat. Wir verstehen, dass Komfort an erster Stelle steht, und freuen uns zu hören, dass Sie unser Personal großartig fanden und die erstklassige Lage unseres Time Square Gallivant genossen haben. Sollten Sie sich für einen erneuten Aufenthalt bei uns entscheiden, helfen wir Ihnen gerne bei der Suche nach einem größeren verfügbaren Zimmer, um Ihren größtmöglichen Komfort zu gewährleisten. Wir freuen uns darauf, Sie in Zukunft wieder bei uns begrüßen zu dürfen, um Ihnen ein noch besseres Erlebnis zu bieten!

Vielen Dank, dass Sie sich die Zeit genommen haben, Ihr Feedback mit uns zu teilen. Wir schätzen Ihren Beitrag sehr und bedauern aufrichtig, dass Ihr Aufenthalt nicht so angenehm war, wie wir gehofft hatten. Ihre Kommentare sind für uns unglaublich wertvoll, da wir kontinuierlich bestrebt sind, die Erfahrungen unserer Gäste zu verbessern.Seien Sie versichert, dass wir Ihr Feedback sorgfältig prüfen und proaktive Maßnahmen ergreifen werden, um etwaige Bedenken auszuräumen. Unser oberstes Ziel ist es, sicherzustellen, dass sich jeder Gast während seines Aufenthalts bei uns willkommen, wohl und zufrieden fühlt.Wir wissen Ihr Verständnis und Ihre Geduld wirklich zu schätzen und hoffen, Sie in Zukunft wieder bei uns begrüßen zu dürfen und Ihnen ein deutlich verbessertes Erlebnis zu bieten, das Ihre Erwartungen übertrifft. Nochmals vielen Dank für Ihr wertvolles Feedback. Bitte zögern Sie nicht, uns zu kontaktieren, wenn wir sonst noch etwas tun können, um Ihre Erfahrung mit uns zu verbessern.

Thank you for your rating.

Thank you for staying with us. We appreciate your business. We are glad you enjoyed your stay with us, and we look forward to your next stay at the Gallivant Times Square.

Thank you for staying with us. We appreciate your business. We are glad you enjoyed your stay with us, and we look forward to your next stay at the Gallivant Times Square.

Thank you for staying with us. We appreciate your business. We are glad you enjoyed your stay with us, and we look forward to your next stay at the Gallivant Times Square.

I'm genuinely sorry to hear about your disappointing experience at our establishment. Your feedback is invaluable to us, as it helps us identify areas for improvement to ensure that future guests have a much more pleasant stay. We take cleanliness and comfort very seriously, and it's disheartening to learn that we fell short of your expectations in these regards.Rest assured, we are taking immediate steps to address the issues you've raised, from the condition of the furniture to the cleanliness of the facilities. Your mention of the bathroom sink space is particularly noted, and we will work diligently to rectify this to ensure it meets not only our standards but also those of our guests.Regarding the ice and refrigerator concerns, we are investigating these matters to ensure that all aspects of our amenities are in top-notch condition for our guests' convenience and enjoyment.As for the elevator, we understand the inconvenience it caused and will be looking into ways to improve its efficiency and sound quality promptly.Your experience is certainly not reflective of the standards we strive to maintain, and we sincerely apologize for any discomfort or inconvenience you encountered during your stay. We truly value your feedback, and we hope that you will consider giving us another opportunity to exceed your expectations in the future. Should you decide to return, please reach out to our management team directly, and we'll do everything we can to ensure you have a much more pleasant experience.

I appreciate you taking the time to share your feedback with us. We're truly sorry to hear that your experience didn't meet your expectations. Rest assured, we take your comments seriously and will address them promptly with our team to ensure improvements are made. We strive to provide comfortable and clean accommodations for all our guests, and it's clear we fell short in your case. Your insights help us to refine our offerings and provide a better experience for future guests. We hope you'll consider giving us another chance to exceed your expectations in the future. If there's anything else we can do to make it right, please don't hesitate to reach out to us directly.

Thank you for taking the time to leave a review! We're delighted to hear that you found our location to be very central. Your feedback is invaluable to us as we continually strive to improve our guests' experience. If there's anything specific you feel we could enhance to better meet your expectations and earn a higher rating next time, please don't hesitate to let us know. We hope to have the opportunity to welcome you back in the future for an even better stay!

I'm truly sorry to hear about your disappointing experience. Your feedback is valuable to us as it helps us identify areas for improvement. Rest assured, we take your concerns seriously and will address them promptly. We strive to provide a comfortable and pleasant stay for all our guests, and we regret that we fell short of your expectations this time. Please know that we are actively working to rectify the issues you've mentioned, including improving cleanliness, addressing the temperature control in the rooms, and ensuring better communication channels for guest concerns. We appreciate your feedback and hope to have the opportunity to exceed your expectations in the future. If you're willing, we would love the chance to make it up to you on your next visit. Thank you for bringing these matters to our attention.

Thank you for taking the time to share your feedback with us. We sincerely apologize for the experience you encountered during your recent stay. It's disheartening to hear that your expectations were not met, and we regret any inconvenience caused by the condition of your rooms and the state of our facilities.Please rest assured that we take your comments seriously and are addressing them with our team immediately. We understand the importance of cleanliness and maintenance, especially during a renovation, and we are committed to ensuring that all areas of our hotel meet the highest standards of quality and comfort for our guests.Your concerns regarding the elevators have also been noted, and we are working diligently to address any issues to ensure the safety and peace of mind of our guests.We truly value your feedback as it helps us to continually improve and provide the best possible experience for our guests. We hope that you will consider giving us another opportunity to exceed your expectations in the future.Thank you once again for choosing to stay with us, and we look forward to welcoming you back soon.

Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you found our family room spacious and accommodating for your needs. We understand the importance of having enough space to spread out comfortably, especially when traveling with family.We sincerely apologize for the inconvenience caused by the noise from the elevators during your stay. Please know that we are continuously working to address any maintenance issues promptly to ensure our guests have a peaceful experience. Your comments regarding the wash cloths have been duly noted, and we'll make sure to address this with our housekeeping team to ensure it doesn't happen again in the future.We truly appreciate your valuable feedback as it helps us improve and enhance the experience for all our guests. We hope to have the opportunity to welcome you back again soon and provide you with an even better stay. If there's anything else we can do to make your next visit more enjoyable, please don't hesitate to let us know. Safe travels!

Thank you for your feedback.

Thank you for taking the time to share your feedback with us. We truly value your input as it helps us identify areas where we can improve to better serve our guests. While we're delighted to hear that you found our location competitive and appreciated the quiet atmosphere, we regret to learn about the challenges you encountered during your stay.Rest assured, your concerns regarding the room amenities and facilities have been duly noted, and we are actively working to address them to enhance the overall guest experience. Your feedback regarding the bathroom and elevator speed will be shared with our maintenance team for immediate attention.Regarding the absence of a desk and chair in the room, we understand the importance of providing a comfortable workspace for our guests and will explore ways to accommodate this in our room design.We're pleased to know that you found our rates competitive for the area and enjoyed the oversized TV, although we apologize for any inconvenience caused by the absence of a TV guide. We will look into adding this feature for added convenience.Once again, thank you for your valuable feedback, and we hope to have the opportunity to welcome you back for an improved experience in the future. If there's anything else we can assist you with, please don't hesitate to reach out to our team directly.

Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had a great experience with us and that you found everything to be "good." Providing exceptional service and ensuring our customers leave satisfied are our top priorities, so it's incredibly rewarding to know that we hit the mark with you.If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that your family enjoyed their stay and found our accommodations suitable for your needs. It's wonderful to know that the bunk beds provided a comfortable arrangement for your teens, and that you all appreciated the rare treat of a queen bed in NYC. We're delighted that our central location allowed you to easily explore the city, from iconic landmarks to delicious dining options nearby.Your feedback regarding our housekeeping and bell station services is greatly appreciated, and we're glad to hear that you found our staff to be accommodating. We understand your concerns about the elevators and the need for room refreshments, and we want to assure you that we're actively working on improvements to enhance the overall guest experience.We're committed to maintaining approachable prices while continuously striving to elevate our facilities. We can't wait to welcome you back on your next visit to the city! If there's anything specific you'd like us to address for your next stay, please don't hesitate to reach out. Safe travels, and we look forward to hosting you again soon!

Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. Your input is invaluable, and we're committed to addressing the issues you've raised to ensure a better experience for all our customers. We appreciate your honesty and hope to have the opportunity to exceed your expectations in the future.

Thank you for taking the time to share your thoughts with us. We sincerely appreciate all feedback, as it helps us to continuously improve our services and offerings.We're truly sorry to hear that your recent experience with us didn't meet your expectations. Providing a consistent and enjoyable experience for all our guests is of utmost importance to us, and it's disheartening to learn that we fell short on this occasion.We understand the importance of transparency and ensuring that our guests receive what they expect. Please know that we take your feedback seriously, and we will be looking into the discrepancies you've mentioned to ensure that such issues are addressed promptly.Despite this setback, we hope you'll consider giving us another chance in the future. We're committed to regaining your trust and providing you with the exceptional experience that you rightfully deserve.If you have any further feedback or concerns, please don't hesitate to reach out to us directly. We value your input and would love the opportunity to make things right.Thank you once again for bringing this matter to our attention, and we hope to have the opportunity to welcome you back and exceed your expectations in the future

Thank you for taking the time to leave feedback! We appreciate your honesty and perspective. We're always striving to improve and your insights are invaluable to us. If there's anything specific you feel we could do better, please don't hesitate to let us know. We hope to exceed your expectations in the future!

Thank you for sharing your feedback with us, and we sincerely apologize for the inconvenience you experienced during your recent stay. Your satisfaction is our top priority, and we're genuinely sorry that you encountered issues with the hot water. Rest assured, we have addressed this matter with our maintenance team immediately to ensure such occurrences are promptly resolved.We appreciate your understanding and patience in this matter. We would love to have another opportunity to provide you with the exceptional experience we strive for. Should your travels bring you back to our area, please don't hesitate to reach out directly, and we'll ensure your next stay is flawless.

Thank you so much for your glowing review! We're thrilled to hear that you had a fantastic time during your stay with us. Being close to attractions like Times Square and Macy's is definitely a plus, and we're delighted that our location made your experience even more enjoyable. We appreciate your kind words and hope to welcome you back for another wonderful stay in the future! If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. Safe travels!

Thank you for taking the time to share your feedback with us. We truly appreciate your honest review. While we're sorry to hear that the size of the rooms didn't fully meet your expectations and that renovations are needed, we're glad to know that you found value in the price you paid. Your insights are incredibly valuable to us as we continuously strive to enhance the experience for all our guests. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay. If there's anything specific you'd like to share with us regarding your experience, please don't hesitate to reach out. Thank you again for choosing us for your accommodation needs.

Hey Kimmika, thank you so much for taking the time to leave such a kind review!

Thanks for supporting our business and being such a loyal customer