Bar (in der Unterkunft)

Bewertungen von The Life Hotel

3.5 out of 5
The Life Hotel
19 West 31st Street, New York, NY

Bewertungen

8.4

Sehr gut

487 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
290 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 8 - Gut" "
141 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 6 - Okay" "
40 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
44 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9.0/10

Sauberkeit

8.4/10

Personal & Service

7.4/10

Ausstattung

8.2/10

Zustand der Unterkunft

8.2/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Katja

Mit dem Partner gereist
Gut: Sauberkeit
Lage super. Zimmergrösse normal für New York. Leider beim Dusche benutzen der Nachbarn immer senkrecht im Bett gestanden. Absolut schlecht: kein Kühlschrank und keine Bar. Wir hatten das Pech, dass wir umziehen mussten, da aus unserer Decke (leider bis in den Schrank) Wasser lief… Wir bekamen dafür aber ein Zimmer Upgrade. Trotzdem kostet das Zeit und ist nervig. Das neue Zimmer war einen Tick größer, aber dafür war das Bad einfach winzig… so wie auf den AIDA-Schiffen…
Aufenthalt von 7 Nächten im April 2024
Antwort von Customer Service am 29. Apr. 2024
Katja, vielen Dank für Ihr Feedback. Es ist schön zu hören, dass Sie die hervorragende Lage und die Zimmer des Hotels zu schätzen wissen. Wir bedauern etwaige Unannehmlichkeiten, die durch Außengeräusche und das Fehlen eines Kühlschranks/einer Bar verursacht wurden. Es tut uns auch leid, dass wir aufgrund des Problems ein Zimmerwechsel notwendig gemacht haben. Obwohl wir Ihnen ein Zimmer-Upgrade anbieten konnten, verstehen wir, dass solche Situationen unpraktisch sein können. Darüber hinaus nehmen wir Ihre Kommentare zum begrenzten Platz im Badezimmer zur Kenntnis. Wir sind bestrebt, das Erlebnis unserer Gäste kontinuierlich zu verbessern, und Ihre Beobachtungen sind uns wichtig. Vielen Dank für Ihre Geduld und Ihr Verständnis. Wir hoffen, Sie in Zukunft wieder bei uns begrüßen zu dürfen.

10/10 – Hervorragend

Jens, Köln

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Großes Zimmer und Badezimmer, super Service, nettes Personal, Top Lage
Aufenthalt von 7 Nächten im April 2024
Antwort von Customer Service am 18. Apr. 2024
Jens, es freut uns zu hören, dass das Life Hotel New York Ihren Erwartungen entsprochen hat. Ihre positiven Kommentare über unser großzügiges Zimmer, Badezimmer und unseren erstklassigen Service sind sehr geschätzt. Unser Team ist stets bemüht, unseren Gästen den besten Service zu bieten. Vielen Dank, dass Sie sich die Zeit genommen haben, Ihr Feedback zu teilen. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.

6/10 – Okay

Lisa

Mit dem Partner gereist
Gut: Ausstattung und Zustand der Unterkunft
The accommodation is very central and wonderfully furnished. Many attractions are within walking distance. Unfortunately, cleanliness is far from satisfactory, especially compared to the modern and beautiful furnishings. Stains on the bedding and not properly cleaned, especially the bathroom. Otherwise, a pleasant stay.
Aufenthalt von 2 Nächten im März 2024
Antwort von Customer Service am 3. Apr. 2024
Lisa, it's encouraging to hear you found our location convenient and decor pleasing. We strive to meet the highest standards of cleanliness and are concerned to hear of your experiences. Your feedback is invaluable and we're keen to use it to address the issues you've mentioned. Despite these instances, we're glad that your overall stay was enjoyable. We hope to welcome you back in the future and provide an even better experience.

10/10 – Hervorragend

Michael, Kaiserslautern

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Perfekt gelegenes Stadthotel. Es wird zwar kein Frühstück angeboten, aber es gibt verschiedene Gelegenheiten um die Ecke. Kaffee steht im Hotel morgens bereit.
Aufenthalt von 3 Nächten im März 2024
Antwort von Customer Service am 31. März 2024
Michael, es ist toll, von Ihrem wunderbaren Erlebnis im Life Hotel New York zu hören. Wir freuen uns, dass Sie unsere zentrale Lage und den Morgenkaffee geschätzt haben. Obwohl wir kein Frühstück anbieten, ist es gut zu wissen, dass die alternativen Optionen in der Nähe Ihren Bedürfnissen entsprechen. Vielen Dank für Ihre positiven Bemerkungen und wir freuen uns, Sie in nicht allzu ferner Zukunft wieder bei uns begrüßen zu dürfen.

8/10 – Gut

Franziska

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Antwort von Customer Service am 13. Jan. 2024
Franziska, it's great to know your stay at the Life Hotel New York left a positive impression. We can't wait to welcome you back on your next visit.

8/10 – Gut

Philipp

Gut: Sauberkeit und Personal & Service
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Customer Service am 28. Okt. 2023
Philipp, we're pleased to hear that you had a good stay at Life Hotel New York. Your rating is much appreciated and we look forward to the opportunity to serve you again in the future.

10/10 – Hervorragend

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Super tolles Hotel. Perfekte Lage, sehr sauber und für Manhatten sehr ruhig.
Aufenthalt von 4 Nächten im August 2019

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Mai 2019
Antwort von Kathleen am 5. Juni 2019
Thank you for your wonderful review!

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 5 Nächten im März 2019
Antwort von Kathleen am 6. Apr. 2019
Thank you for your wonderful review!

6/10 – Okay

Verifizierter Reisender

Gut: Zustand der Unterkunft
Zentrales Hotel, man kann vieles zu Fuß erreichen. Ganz kleine Rezeption, die kaum zu sehen ist, da sie im Restaurant untergeht. Es war zwar jeden Tag jemand zum reinigen da, doch gründlich wurde es nicht gemacht. Personal war aber trotzdem sehr freundlich und wirkte bemüht. Insgesamt war das Hotel trotzdem ok, aber es hätte besser sein können.
Aufenthalt von 7 Nächten im Dezember 2018
Antwort von General Manager am 27. Dez. 2018
Thank you for your feedback. It's great to know that our central location enabled you to explore the area on foot and that our friendly staff made you feel at home. We appreciate your suggestions for improvement and welcome you to stay with us again during your next trip. Kathleen Herman Director of Rooms

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im November 2018
Antwort von Kathleen am 24. Nov. 2018
Thank you for your wonderful review! We look forward to your arrival in the near future.

8/10 – Gut

German David

Aufenthalt von 2 Nächten im März 2024

6/10 – Okay

Hazel

Mit einer Gruppe gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Our stay was not bad it’s a great price to be in the city and be walking distance from everything. It’s a small boutique style hotel so if you are used to commercial hotels it’s is not that. Housekeeping does a great job at cleaning the rooms when you’re out and will come back if you need more time. Only downside was that the bathroom drains were slow so water pools up and takes a while to go down and there was no net for the windows to ventilate the bathroom incase it gets too humid. The bed creaks a bit on the hard wood so that’s something to be mindful of if you are easily bothered. The staff were nice and helpful. No there is not breakfast but they do have tea options and the restaurant is still under construction.
Aufenthalt von 3 Nächten im April 2024
Antwort von Customer Service am 1. Mai 2024
Hazel, thank you for sharing your experience. We appreciate your recognition of the convenient location and commendable cleanliness maintained by our team members. We regret to hear about the inconvenience caused by the bathroom facilities. We assure you that we are mindful of these details to further improve your next stay. It's great to hear our team members were able to assist you and we certainly hope to elevate your experience once all our facilities, including the restaurant, are fully functional.

8/10 – Gut

Rebecca

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Loved our stay at the life hotel. The room size was lovely. We had a long stay (2 weeks). The bed was large and comfortable but was rather squeaky. The room was very dark which was good for sleep ins but meant limited natural light. However as it was at the back of the hotel it was very quiet which is great during all the sirens of NYC. They made our rooms lovely on the days we requested it, always offering us things we needed for the room outside of those days. The staff really made this place and would be the main reason I would return. They would give us recommendations and always greet us warmly. Thank you very much. It's a great option for staying midtown Manhattan. Super close to everything, times square, Madison square garden, parks, cafes, Korea town, subway. Worthwhile.
Aufenthalt von 13 Nächten im April 2024
Antwort von Customer Service am 28. Apr. 2024
Rebecca, we're thrilled your stay at Life Hotel New York ticked all the right boxes! Your kind words about your room's comfort, coupled with our team's warm hospitality, truly made our day. While it's noted you had some minor trouble with the bed and lighting, we're glad that it didn't affect your overall experience, as you enjoyed the tranquility our hotel offers amidst NYC's hustle and bustle. It's delightful to know that our central location made your stay worth your while. We look forward to welcoming you back for another stellar New York experience.

10/10 – Hervorragend

Mai

Aufenthalt von 3 Nächten im Februar 2024
Antwort von Customer Service am 25. Apr. 2024
Mai, it's wonderful to know you had an excellent experience at Life Hotel New York. The team and management truly extend their gratitude for your five-star rating. We hope you choose to stay with us again in the future!

8/10 – Gut

Mahmoud

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Unique old-fashioned style, but clean and renovated. Would recommend
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Customer Service am 23. Apr. 2024
Mahmoud, it's wonderful to hear that you appreciated the historic charm and cleanliness of Life Hotel New York. We're pleased you would recommend us. It would be an honour to host you again in the future.

10/10 – Hervorragend

Keiona

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 7 Nächten im April 2024
Antwort von Customer Service am 24. Apr. 2024
Keiona, it's wonderful to see your perfect rating for Life Hotel New York! Your support means a great deal to us and we sincerely hope to welcome you back in the future for another outstanding stay. Safe travels until then.

10/10 – Hervorragend

NATHALIE

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Chambre très propre et agréable avec une décoration très New-Yorkaise :)
Aufenthalt von 7 Nächten im April 2024
Antwort von Customer Service am 22. Apr. 2024
Nathalie, c'est merveilleux d'apprendre que vous avez apprécié la propreté et l'atmosphère agréable de votre chambre au Life Hotel New York. Nous sommes heureux que notre décor distinctif de style new-yorkais ait ajouté à votre expérience positive. Nous sommes impatients de vous accueillir à nouveau dans le futur.

8/10 – Gut

Daryl

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great place to stay - centrally located. I really wish they had a dining facility in house
Aufenthalt von 2 Nächten im April 2024
Antwort von Customer Service am 22. Apr. 2024
Daryl, it's heartening to learn that you found Life Hotel New York to be an excellent place to stay, due to its prime location. In terms of in-house dining, we appreciate you expressing your preference. While we currently do not have a dining facility on-site, there's a wealth of delightful local eateries in our vicinity to explore. We truly appreciate your constructive feedback and hope to welcome you back in the not too distant future.

8/10 – Gut

Karen

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Beautiful hotel , small rooms - But very clean ! Bathrooms are generous and they have tubs ! Excellent for friends, I would say possibly more female clientele because of its consolidated spaces . Very chic
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Customer Service am 18. Apr. 2024
Karen, it's great to hear that you found Life Hotel New York to be beautifully maintained and appreciated its chic atmosphere. We're glad the cleanliness of our rooms, especially the spacious bathrooms with tubs, met your expectations. Although the rooms may not be expansive, we hope they offer you a cozy and comfortable environment. We're already looking forward to welcoming you back!

10/10 – Hervorragend

Jenai

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great location and cute settings
Aufenthalt von 6 Nächten im April 2024
Antwort von Customer Service am 18. Apr. 2024
Jenai, it's wonderful to hear you enjoyed your stay at the Life Hotel New York, highlighting our prime location and charming ambiance. We value your feedback and hope to welcome you back soon.

6/10 – Okay

Robert James George

Geschäftlich gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service und Ausstattung
It was ok
Aufenthalt von 6 Nächten im April 2024
Antwort von Customer Service am 17. Apr. 2024
Robert, thank you for sharing your thoughts. It sounds like your stay was adequate but didn't meet your full expectations. This informs us that there's still room to enhance our guest experience. Your feedback is valuable to us and will be considered for improvement.

10/10 – Hervorragend

Marqaevion

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
great spot
Aufenthalt von 5 Nächten im April 2024
Antwort von Customer Service am 17. Apr. 2024
Marqaevion, we're thrilled to hear you enjoyed your stay at the Life Hotel New York and found it to be a great spot. We look forward to your next visit.

8/10 – Gut

carole

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I’ve stayed here man times. Love the beds, the room design and the staff.
Aufenthalt von 2 Nächten im April 2024
Antwort von Customer Service am 14. Apr. 2024
Carole, it's wonderful to hear you're a repeat guest at Life Hotel New York. We're thrilled that you've grown fond of our comfortable beds and unique room aesthetics. Our team members strive to continuously provide excellent service, and we're delighted this has resonated with you. Looking forward to your next visit.

2/10 – Ungenügend

Tom, Palisades Park

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Was double charged
Aufenthalt von 1 Nacht im April 2024
Antwort von Customer Service am 14. Apr. 2024
Tom, it is regrettable that you've had some concerns regarding your bill. We take all financial matters seriously and wish to assure you that instances of overcharging are uncommon. We encourage you to reach out to our front desk team for immediate resolution. We understand that these scenarios can disrupt the overall experience and appreciate your understanding as we work to rectify this matter.

8/10 – Gut

Cindy, Waxhaw

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Would have received 5 stars if the bar area was up and running.
Aufenthalt von 2 Nächten im April 2024
Antwort von Customer Service am 14. Apr. 2024
Cindy, it's a pleasure to know that you enjoyed your stay at Life Hotel New York. We understand your comments regarding our bar area. Please rest assured we're continuously working to provide all our guests a completed experience. We're looking forward to having you with us once again, ideally when our bar area is fully operational.

10/10 – Hervorragend

Ann Marie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Such a great homey property. So clean and staff was excellent
Aufenthalt von 1 Nacht im April 2024
Antwort von Customer Service am 13. Apr. 2024
Ann Marie, thank you for sharing your delightful experience at Life Hotel New York. We're thrilled you found our property to have a wonderful, home-like atmosphere and that our team members provided exceptional service. It's also great to hear you enjoyed our commitment to cleanliness. We aim to provide our guests with a comfortable and enjoyable stay. Looking forward to welcoming you back soon!

10/10 – Hervorragend

Darrell, Tempe

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Customer Service am 14. Apr. 2024
Thank you for the excellent rating, Darrell!Our goal is to go above and beyond to ensure our guests have a memorable experience at Life Hotel New York! We look forward to hosting you again soon.

6/10 – Okay

Rigoberto

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Great place to stay!
Aufenthalt von 5 Nächten im April 2024
Antwort von Customer Service am 11. Apr. 2024
Rigoberto, it's wonderful to read that you found Life Hotel New York to be such a fantastic option for your travels. We sincerely appreciate your feedback and hope to have the opportunity to welcome you back in the near future.

10/10 – Hervorragend

Nashar

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Loved the staff ans the proximity to everything. It was quiet but close to everything
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Customer Service am 10. Apr. 2024
Nashar, it's delightful to know you enjoyed your stay at Life Hotel New York. We're thrilled to hear that our prime location offered convenience and our team members ensured a tranquil, yet engaging experience. We look forward to welcoming you back for another enjoyable stay.

10/10 – Hervorragend

Barnaby

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
The hotel overall was very good. The room was spacious and the bed very comfortable. The bathroom was nice and the shower was also excellent. The only problem we had during our stay was the staff we interacted with. The majority of staff we spoke to were short with us and not very welcoming or forthcoming. We would stay again despite this.
Aufenthalt von 6 Nächten im April 2024
Antwort von Customer Service am 10. Apr. 2024
Barnaby, it's heartening to hear that you appreciated the comfort and spaciousness at Life Hotel New York. In reference to your experience with our team members, we value the constructive feedback and assure you that we are making strides to better our guest interactions. We are looking forward to welcoming you back to Life Hotel New York, aiming to provide an even more pleasing stay.

8/10 – Gut

jennifer

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
staff was great, location is good. id definitely go back!
Aufenthalt von 1 Nacht im April 2024
Antwort von Customer Service am 9. Apr. 2024
Jennifer, thank you for your feedback! We're thrilled to hear you enjoyed your stay at Life Hotel New York and appreciated our prime location. Your positive comments about our great team members are truly appreciated. We can't wait to welcome you back again in the future!

10/10 – Hervorragend

Jahaira

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
My stay was pleasant the room was nice and comfortable. The neighborhood was amazing!
Aufenthalt von 6 Nächten im Februar 2024
Antwort von Customer Service am 9. Apr. 2024
Jahaira, thank you for taking the time to share your positive experience at Life Hotel New York. We're delighted you found your room to your liking and appreciated the vibrant surroundings. We can't wait to welcome you back. Thank you once again for choosing us.

4/10 – Schlecht

Melissa

Mit der Familie gereist
Verbesserungswürdig: Personal & Service und Ausstattung
We stayed there for 5 nights. The hotel is very well located but that’s probably one of the only positive point. We would not recommend that hotel for the following reasons: 1- there is no food or bar on site 2- the staff was unhelpful and some of them were rude. We experienced poor customer service. 3- the second bed in our room (a sofa bed) was hard and uncomfortable 4- the facilities are not well maintained with old pipes that make enough noise to wake you up at night 5- the room was fitted with an old out dated heating/ac unit.
Aufenthalt von 5 Nächten im April 2024
Antwort von Customer Service am 9. Apr. 2024
Melissa, thank you for your feedback. While it's uplifting to hear you found the location optimal, it's concerning to hear about the issues you faced during your stay. It’s regrettable you weren’t pleased with the lack of onsite food and bar, as well as with the perceived courtesy of our team.Additionally, we understand your concerns about certain aspects of room comfort and maintenance. Hearing about your negative experience with the supplementary bedding gives us valuable insight for improvements. Our goal is to deliver a satisfying experience for all guests and we'll take your notes into consideration.We hope to have the opportunity to give you a more pristine and comfortable experience in the future.

6/10 – Okay

Christopher

Mit dem Partner gereist
Gut: Sauberkeit
The property is very well located. The rooms are small, but well appointed the disappointment comes from the maintenance factor. We were in two rooms and neither safe worked. There were problems with the lighting. The towel rack was falling off the wall, but the staff were wonderful and helpful except for maintenance.
Aufenthalt von 8 Nächten im März 2024
Antwort von Customer Service am 5. Apr. 2024
Christopher, it's heartening to know you found our location advantageous and rooms well-fitted. We apologize if the condition of certain amenities didn't meet your expectations. We value your feedback and will certainly address any concerns relating to our maintenance. We're glad, however, that our team members could assist and contribute positively to your stay. Thank you for your input, and we'll strive to ensure your future visits show improvements.

4/10 – Schlecht

Michelle

Mit der Familie gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
Receptionist at the check out desk was incredibly rude, dismissive, unhelpful and condescending. I queried about some payments I made upon check in the and queried if these were for deposit or hold and the reception male staff raised his voice at me, shutting me down and increasingly got aggressive with his tone that my husband had to step in to check what was going on. Other guests in line behind me were so shocked at the way he responded. It left a very bad taste and negative lasting memory of my stay here although everything else was great about this hotel. Very unfortunate and sad that I was mistreated by that male reception staff.
Aufenthalt von 4 Nächten im März 2024
Antwort von Customer Service am 5. Apr. 2024
Thank you for bringing this matter to our attention. We take such feedback very seriously and would like to assure you that the incident has been reported to hotel management. They are currently investigating the situation to ensure that appropriate measures are taken and such an unfortunate experience is not repeated. We are committed to providing a pleasant stay for all our guests.Thank you

8/10 – Gut

Adrianne

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice property, nice staff.
Aufenthalt von 4 Nächten im März 2024
Antwort von Customer Service am 4. Apr. 2024
Adrianne, it's wonderful to hear that you appreciated the charm of Life Hotel New York, as well as the courtesy of our team members. We hope to have the pleasure of welcoming you back to the hotel in the future.

8/10 – Gut

John

Mit einer Gruppe gereist
Really great stay. Room was a bit smaller than expected but was fine. Comfy bed, nice and quiet and helpful staff. Well located for Penn Station and MSG.
Aufenthalt von 4 Nächten im März 2024
Antwort von Customer Service am 3. Apr. 2024
John, it's wonderful to know you enjoyed your stay at the Life Hotel New York. We're pleased the comfort of our beds and the tranquility of our rooms added to your positive experience. Our team members always strive to assist our guests, and hearing feedback like this brings a smile to our faces. The hotel's convenient location near Penn Station and MSG makes it an ideal base for exploring the city. Thank you for your review, we look forward to welcoming you back in the future.

8/10 – Gut

Kristen

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Loved this hotel. There was no mini fridge and the rooms were a bit smaller than expected, but all in all, we would stay here again. The hotel is in the perfect spot and Korea town was such an amazing experience.
Aufenthalt von 3 Nächten im März 2024
Antwort von Customer Service am 2. Apr. 2024
Kristen, it's wonderful to hear how much you enjoyed your stay at Life Hotel New York and appreciated our location near Koreatown. Your feedback about the room size and lack of mini fridge have been noted and we're glad to know that these minor details didn't stop you from considering another stay with us. We eagerly look forward to your return.

8/10 – Gut

daniel

Mit dem Partner gereist
Gut: Sauberkeit
The room is sparse. No bureaus and limited closet space. TV did not work. The hotel has no amenities.
Aufenthalt von 3 Nächten im März 2024
Antwort von Customer Service am 1. Apr. 2024
Daniel, thank you for sharing your comments. It's unfortunate to learn about the lack of adequate storage in your room and the issue you faced with the television. We often refine our minimalistic design in order to maximize space efficiently, and we regret that this wasn't a perfect match for your needs. While our hotel may not boast an extensive list of amenities, we strive to provide an exceptional stay experience through our committed team members and exceptional services. We appreciate your feedback and look forward to the possibility of serving you better in the future.

10/10 – Hervorragend

Phoebe

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice staff
Aufenthalt von 3 Nächten im März 2024
Antwort von Customer Service am 1. Apr. 2024
Phoebe, it's wonderful to hear you appreciated the friendliness of our team members at Life Hotel New York. We hope to welcome you back soon!

10/10 – Hervorragend

Sara Edith

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
My only concern is to know when exactly will I receiving my $50 refund???
Aufenthalt von 2 Nächten im März 2024
Antwort von Customer Service am 2. Apr. 2024
Sara, thank you for choosing Life Hotel New York for your stay. We're glad to hear you had a good experience, and please know that your deposit will be received 3-5 business days after the check out. Thank you and we hope to see you again soon.

10/10 – Hervorragend

Deborah, Holbrook

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The rooms were nice - I actually thought the room was bigger than most NYC hotel rooms I’ve stayed at before. I’ve seen a lot of reviews on here saying the rooms are small - it’s NYC and every building is old. Not sure what people are expecting, it’s not Disney world. Good location, walkable to a lot of sights and public transit. Enjoyed my stay.
Aufenthalt von 2 Nächten im März 2024
Antwort von Customer Service am 30. März 2024
Deborah, thank you for taking the time to share your positive experience at Life Hotel New York. We appreciate your understanding of the unique charm of our city's architecture! Also, it's delightful to hear that our location suited your plans perfectly and you had a pleasant visit. We look forward to your return, making your next stay as enjoyable as this one.

8/10 – Gut

Chelsea Anne

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel was in a location where I could walk to the attractions in New York I wanted to see and was near the subway as well. The hotel room was clean and was sufficient enough for my two night stay in New York.
Aufenthalt von 2 Nächten im März 2024
Antwort von Customer Service am 30. März 2024
Chelsea Anne, thank you for choosing Life Hotel New York for your stay. We're thrilled to hear you enjoyed our prime location in proximity to New York's attractions and the convenience of nearby transportation. It's also pleasing to learn that our cleanliness and room comfort met your needs during your two-night stay. We appreciate your positive comments and hope to welcome you back on your next visit to New York.

10/10 – Hervorragend

David

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great location, friendly staff and clean. Squeaking bed springs from wire frame are amusing - the bed was very comfortable. Bathroom was small but well designed and sparkling clean. Elevator is small so avoid checkout rush hour. A well-done renewal of an old building, so the issues mentioned are, to me, part of the charm. I will stay again.
Aufenthalt von 1 Nacht im März 2024
Antwort von Customer Service am 30. März 2024
David,Thank you for staying with us at Life Hotel New York and for sharing these supportive remarks! We're thrilled that you appreciated our central location, welcoming colleagues, and spotless premises. Your comments about the quirkiness of our bed frames and the well-executed renovation of our vintage building are truly uplifting.We're immensely grateful for your understanding regarding the minor challenges which, as you correctly observed, lend character to our hotel. We eagerly look forward to your return visit, ensuring an experience just as delightful, if not more so.

10/10 – Hervorragend

Kendra

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I had the most wonderful stay at The Life Hotel. My king bed was so comfortable and the high ceilings helped the room feel so spacious. And finding the robe was the best surprise! Being right in Koreatown, I could enjoy the most delicious food only steps away from the hotel, some places even being open till 3:30 in the morning! The staff were friendly and extremely helpful, and I appreciated the wifi access so I could continue to work remotely while travelling. I will remind travellers that with all the added tech in hotel rooms nowadays (tv, wireless charger, phone) and hotel hallway lights always being on, there’s extra light within the room that can make it difficult to sleep if you’re sensitive to that kind of thing, but I always bring an eye mask so I still had the most restful sleeps.
Aufenthalt von 2 Nächten im März 2024
Antwort von Customer Service am 29. März 2024
Kendra, it's fantastic to hear about your wonderful experience at The Life Hotel New York. We're glad that you found your king bed comfortable and our high-ceilinged rooms utterly expansive. It's a delight to learn that details like the surprise robe added to your comfort. Our unbeatable location in Koreatown certainly makes enjoying diverse culinary delights convenient, right at your doorstep.Our team members strive to offer warm hospitality and tech-support so guests can balance work and leisure effortlessly; we're pleased to know you appreciated that. Your acknowledgment of the added tech might be illuminating for the light-sensitive guests, yet it's wonderful to learn you had restful sleeps regardless. We're looking forward to welcoming you back to our property in the future.

8/10 – Gut

leah

Gut: Sauberkeit und Personal & Service
Overall we had a great experience staying at this hotel and the area central to many sites
Aufenthalt von 7 Nächten im März 2024
Antwort von Customer Service am 29. März 2024
Leah, we appreciate your positive sentiments about your experience at Life Hotel New York. It pleases us to know that our central location enhanced your stay. We hope to be your choice destination again the next time your travels bring you to New York.

10/10 – Hervorragend

Yanet, Miami

Aufenthalt von 1 Nacht im März 2024
Antwort von Customer Service am 17. Apr. 2024
Yanet, it's wonderful to hear that you had a delightful experience at Life Hotel New York. We are committed to making all of our guests' stays pleasant. We look forward to having you with us again soon.

6/10 – Okay

Kim

Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Very clean.
Aufenthalt von 4 Nächten im März 2024
Antwort von Customer Service am 28. März 2024
Kim, as the commitment towards maintaining cleanliness is a top priority, it's gratifying to hear that this aspect of your stay at Life Hotel New York lived up to your expectations. Thank you for your valuable feedback. We hope to have another opportunity to serve you even better during your next visit.

10/10 – Hervorragend

Amelia

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Stayed here for seven nights, loved the classic feel of the hotel, room was small but expected for NYC, staff were friendly, bed was comfortable and everything was very clean. We could hear noise from other guests while they were in the halls, but I find that's very common in hotels. The area felt very safe, and we were able to walk easily to numerous destinations, one block to the subway, and 3 blocks to Penn station where we got the train from Newark. Very happy with our stay, Thanks!
Aufenthalt von 7 Nächten im März 2024
Antwort von Customer Service am 27. März 2024
Amelia, we're thrilled to hear your seven-night stay at Life Hotel New York exceeded your expectations. It's wonderful to learn that our classic ambiance, comfortable bed, cleanliness, and friendly team members were appreciated. We're pleased our central location provided you with easy access to various destinations and transport links. We highly value your feedback regarding the hallway noise and will consider it for our ongoing improvement. Looking forward to warmly welcoming you back. Thank you for your positive review!