Penthouse, 1 Schlafzimmer

Bewertungen von The Shelburne Sonesta New York

4 out of 5
The Shelburne Sonesta New York
303 Lexington Avenue, New York, NY

Bewertungen

8.4

Sehr gut

726 von insgesamt 1376 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
359 von insgesamt 1376 Gästebewertungen haben eine Bewertung von 8 - Gut" "
147 von insgesamt 1376 Gästebewertungen haben eine Bewertung von 6 - Okay" "
81 von insgesamt 1376 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
63 von insgesamt 1376 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8.8/10

Sauberkeit

8.8/10

Personal & Service

7.6/10

Ausstattung

8.2/10

Zustand der Unterkunft

8.2/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Stephanie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 7 Nächten im Februar 2024
Antwort von Customer Service am 25. Feb. 2024
Thank you for sharing your perfect rating with us, Stephanie!It's wonderful to see how much you appreciated your time at The Shelburne Sonesta New York! We want everyone to feel right at home at The Shelburne Sonesta New York. Being able to create a feeling of home is exactly what we aim to do!We look forward to sharing another amazing experience with you soon!

2/10 – Ungenügend

Michael

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Das Hotel ist eine Baustelle.
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Customer Service am 13. Jan. 2024
Michael, es tut uns leid, von deiner Erfahrung zu hören. Auch wenn der Zeitpunkt unserer aktuellen Aktualisierungen unglücklich ist, möchten wir Ihnen versichern, dass wir daran arbeiten, unsere Annehmlichkeiten für Gäste zu verbessern. Bald können Sie unser neues Restaurant genießen, dessen Eröffnung im März 2024 geplant ist, und einen Dachbereich, der im Juni 2024 eröffnet werden soll. Wir hoffen, dass Sie in Zukunft wiederkommen, um diese Ergänzungen zu erleben.

8/10 – Gut

Irene

Aufenthalt von 7 Nächten im Juli 2023
Antwort von Customer Service am 13. Aug. 2023
We appreciate your lovely rating, Irene!The satisfaction of our guests is important to us so we can't wait to see you back again at The Shelburne Sonesta New York soon. We want to share an even more fantastic experience with you next time.Thanks again for taking the time to leave your feedback!

6/10 – Okay

Szabolcs

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit
Aufenthalt von 7 Nächten im Juni 2023
Antwort von Customer Service am 13. Juni 2023
Thank you for the feedback, Szabolcs.We strive to share a pleasant experience with all of our guests. We do hope to see you again soon so we can share a more positive encounter with you.

4/10 – Schlecht

anders

Aufenthalt von 2 Nächten im Juni 2023
Antwort von Customer Service am 8. Juni 2023
We appreciate the feedback, Anders.We're disappointed to hear you were dissatisfied with your recent stay. We hope you'll give us another opportunity to provide you with the quality service in which we pride ourselves.

8/10 – Gut

Anne

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Unser Zimmer war sauber und zum Innenhof gelegen, daher sehr ruhig. Das Personal ist freundlich, die Betten bequem, die Lage top. Wir würden es wieder buchen!
Aufenthalt von 6 Nächten im November 2022
Antwort von Shelburne Team am 29. Nov. 2022
Thank you so much for the positive feedback you have given us. We are thrilled that you enjoyed your stay with us. Hopefully we get to see much more of you so we can deliver and exceed the service you have come to know.

10/10 – Hervorragend

Peter

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Alles gut.
Aufenthalt von 2 Nächten im September 2022
Antwort von The Shelburne Team am 26. Sept. 2022
Thank you so much for the positive feedback you have given us. We are thrilled that you enjoyed your stay with us. Hopefully we get to see much more of you so we can deliver and exceed the service you have come to know.

8/10 – Gut

Nicole

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Die Lage des Hotels ist ruhig und perfekt in Midtown, in kurzer Entfernung ist z.B. Empire State Building, Grand Central Station, Bryant Park und Times Square,erreichbar. Das gebuchte Deluxe-Studio mit Stadtblick entpuppte sich zunächst als dunkles Hinterhofzimmer ohne Stadtblick. Nach direkter Reklamation wurde dann ein Zimmer mit Blick auf das Empire State Building am nächsten Tag zugewiesen. Sehr großes, freundlich eingerichtetes und sauberes Zimmer mit Klimaanlage. Das Studio Deluxe war mit einer kleinen Küchenzeile ausgestattet, allerdings fehlten hier Teller, Müslibowls und Besteck. Zum bereits sehr hohen Hotelpreis wird zusätzlich eine überteuerte Hotelgebühr in Höhe von 44.75 USD pro Unterkunft, pro Nacht vor Ort erhoben! Die Nutzung von Fitness-Center, Wlan etc. sollte bei einem 4*Hotel im Hotelpreis inkludiert bzw. kostenfrei sein.
Aufenthalt von 11 Nächten im August 2022
Antwort von The Shelburne Team am 15. Sept. 2022
Thank you so much for the positive feedback you have given us. We are thrilled that you enjoyed your stay with us. Hopefully we get to see much more of you so we can deliver and exceed the service you have come to know

8/10 – Gut

Martina

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Top Lage an relativ ruhiger Lexington Avenue
Zimmer ist ausreichend groß, zweckmäßig eingerichtet und sauber. Der Zimmerservice ist überaus gut und zuvorkommend, während der restliche Service (Empfang/Concierge) eher durchschnittlich ist. Hotel hat weder Bar noch Restaurant. Hotel befindet sich in Nähe der Metro Grand Central.
Aufenthalt von 12 Nächten im Juni 2022

6/10 – Okay

Sandra

Mit der Familie gereist
Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft
Die Lage des Hotels ist prima. Leider wird im Hotel kein Frühstück oä angeboten, die sanitären Einrichtungen sind in die Jahre gekommen.
Aufenthalt von 4 Nächten im Juni 2022

10/10 – Hervorragend

Antonio Morales

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Für NYC sehr große, freundlich eingerichtet und saubere Zimmer. Der Empfang war sehr herzlich. Sehr gute, zentrale Lage. Nur einige Gehminuten zum Empire State Building und zur Grand Central Station. Wir würden dieses Hotel jederzeit wieder buchen.
Aufenthalt von 8 Nächten im Mai 2022

8/10 – Gut

Andreas, Wilnsdorf

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Gutes PLV Tolle Ausgangslage zum Sightseeing
Aufenthalt von 9 Nächten im Mai 2022

8/10 – Gut

Andreas

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Top Lage, toller Zimmerservice, empfehlenswert
Aufenthalt von 4 Nächten im Mai 2022

8/10 – Gut

Alexander

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Ganz okay!
Aufenthalt von 5 Nächten im April 2022

10/10 – Hervorragend

David

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good place to stay that is affordable compared to its nearby peers. Easy walk to Grand Central Terminal for quick access anywhere else in the city.
Aufenthalt von 3 Nächten im April 2024
Antwort von Customer Service am 30. Apr. 2024
David, it's wonderful to know you found The Shelburne Sonesta New York to be an excellent value, with convenience in getting around the city. We're delighted you acknowledge our proximity to Grand Central Terminal. Anticipation is certainly building for the reopening of our restaurant and rooftop, and we hope you'll have a chance to enjoy them in the future. Thank you for your positive feedback and for choosing our hotel.

10/10 – Hervorragend

steve

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great place. Convenient, clean and friendly!
Aufenthalt von 2 Nächten im April 2024
Antwort von Customer Service am 29. Apr. 2024
Steve, it's delightful to hear that you appreciated your stay at The Shelburne Sonesta New York. Our team will continue striving to offer a convenient, pristine, and welcoming environment to all of our guests. We can't wait for you to experience our revamped restaurant and upcoming rooftop addition in your future visits. Thank you for your commendable review!

10/10 – Hervorragend

Alex

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lovely staff, big rooms, good location.
Aufenthalt von 2 Nächten im April 2024
Antwort von Customer Service am 29. Apr. 2024
Alex, thank you for the glowing feedback about your stay at The Shelburne Sonesta New York. We're thrilled that the size of our rooms, our prime location, and fantastic team members contributed to your experience. As you pointed out, we're eagerly anticipating the opening of our restaurant and rooftop—these amenities are crafted to elevate the guest experience. Looking forward to welcoming you back when they open for more enjoyable experiences.

10/10 – Hervorragend

Lisa

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff were friendly and it was convenient to get stound
Aufenthalt von 3 Nächten im April 2024
Antwort von Customer Service am 28. Apr. 2024
Lisa, we're thrilled to hear that The Shelburne Sonesta New York provided you with a comfortable stay. Our exceptional team members are always at hand to offer a friendly experience and easy access to the city's attractions. The restaurant will open soon, and we are excited about the upcoming Rooftop launch in summer 2024. We'd be delighted to welcome you back for another pleasant visit.

6/10 – Okay

cara

For the first night, I was given a small and fairly unclean room. The chair was even broken! I complained to the manager the next morning and was moved to a much nicer room on the same floor for the second night.
Aufenthalt von 2 Nächten im April 2024
Antwort von Customer Service am 28. Apr. 2024
Cara, it's regrettable to hear about your initial experience regarding your room cleanliness and maintenance. It's encouraging, however, to learn our manager was able to assist with a room change to enhance your stay. We appreciate your patience and your feedback will guide us in our continual efforts to refine our services. We hope for the chance to deliver the full quality experience you deserve in the future.

10/10 – Hervorragend

Ekaterine

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice upgrade. Excellent service.
Aufenthalt von 1 Nacht im April 2024
Antwort von Customer Service am 27. Apr. 2024
Ekaterine, it's delightful to read about your positive experience at The Shelburne Sonesta New York. We're pleased you appreciated your upgrade and found our service to be exceptional. We're also excited to share about our upcoming restaurant opening and look forward to the debut of our rooftop in Summer 2024. We hope to welcome you back soon to experience these new additions.

10/10 – Hervorragend

Joshua, Plainville

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Wonderful staff; pride of ownership and service; some of the best hospitality and accommodation in the City.
Aufenthalt von 1 Nacht im April 2024
Antwort von Customer Service am 27. Apr. 2024
Joshua, it's a delight to know that you had an exceptional experience at The Shelburne Sonesta New York. We're thrilled that our team members and dedication to service left such a positive impression. Our unique dining experiences await their reopening dates and we can't wait to bring them into your stay next time you visit. Appreciate your recognition of our hospitality and accommodations. Looking forward to your return.

10/10 – Hervorragend

MARCO, Orlando

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The Hotel is very well located and very easy to walk around NYC. Staff were outstanding always making sure to greeting when we were getting in or out. I can't say too much about the room because we were privileged to be upgraded to a penthouse apartment which was pretty remarkable for us...
Aufenthalt von 1 Nacht im April 2024
Antwort von Customer Service am 25. Apr. 2024
Marco, we're overjoyed to hear you enjoyed your experience at The Shelburne Sonesta New York. We pride ourselves on our convenient location and our team members' exceptional service. It's wonderful to know you appreciated the upgrade to our premium penthouse apartment. We're eager to welcome you back, perhaps in time for the opening of The Shelburne Rooftop or The Shelburne Restaurant!

6/10 – Okay

Tom

If you’re booking this hotel, it’s got to be because of its location. Everything else is just about average.
Aufenthalt von 2 Nächten im April 2024
Antwort von Customer Service am 24. Apr. 2024
Tom, it's true our establishment is well-situated, and many guests enjoy this aspect. We're grateful for your constructive feedback and continually strive to elevate guest experiences. The upcoming openings of our restaurant and rooftop features will certainly enhance our offerings. Thank you for choosing us, we hope to welcome you back in the future to experience these improvements.

10/10 – Hervorragend

Heather

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
AMAZING! Coming back in summer!
Aufenthalt von 2 Nächten im April 2024
Antwort von Customer Service am 23. Apr. 2024
Heather, it's wonderful to hear you had an amazing stay at The Shelburne Sonesta New York! We are thrilled to know you're planning to return in the summer and we eagerly look forward to making your visit just as memorable.

10/10 – Hervorragend

Nitzan, Danville

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location. Free bottle water
Aufenthalt von 2 Nächten im April 2024
Antwort von Customer Service am 21. Apr. 2024
Thank you for this wonderful review, Nitzan!We're excited to know your time at The Shelburne Sonesta New York was so enjoyable! We endeavor to offer an excellent experience for all of our guests so we're glad you were able to take advantage of our convenient location in the heart of the city. We look forward to hosting you again soon for another unforgettable experience!Thanks again for the feedback!

10/10 – Hervorragend

Sandra

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location
Aufenthalt von 1 Nacht im April 2024
Antwort von Customer Service am 18. Apr. 2024
Sandra, it's delightful to hear your appreciation for The Shelburne Sonesta New York's excellent location. We hope that you'll return to try the restaurant when it's opened and the rooftop when it's completed. Thank you for sharing your thoughts, and we await your return.

10/10 – Hervorragend

Dick

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very accommodating and helpful
Aufenthalt von 5 Nächten im April 2024
Antwort von Customer Service am 17. Apr. 2024
Dick, it's wonderful to hear how helpful and accommodating you found the Shelburne Sonesta New York. We are equally excited about the restaurant reopening and the rooftop's expected opening. Your kind words are appreciated and we're excited about the opportunity to serve you again in the future.

10/10 – Hervorragend

Nitzan, Danville

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good location
Aufenthalt von 3 Nächten im April 2024
Antwort von Customer Service am 17. Apr. 2024
Nitzan, thank you for noticing The Shelburne Sonesta New York's advantageous location. We're delighted you appreciated it. As you mentioned, our on-site restaurant will soon be open, and we're eagerly awaiting the unveiling of our rooftop venue in 2024. We look forward to welcoming you back in the future.

10/10 – Hervorragend

Laura

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff here are all very helpful and cheerful. The room we stayed in was comfortable and everything was fine.
Aufenthalt von 2 Nächten im April 2024
Antwort von Customer Service am 18. Apr. 2024
Laura, it's wonderful to know that you found the team members at The Shelburne Sonesta New York to be helpful and cheerful. We're equally thrilled that your stay was comfortable. We're excitedly awaiting the opening of the Shelburne Restaurant and the anticipated Rooftop in summer 2024. We hope to host you again in the near future for you to experience this.

10/10 – Hervorragend

Jane, Louisville

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Hotel was great. Room was much bigger than expected for New York. Area was nice, but no dining or shopping nearby. Restaurant next door opens 4/18/24. Will be a great addition. Front desk staff and bellmen were so friendly, fun and helpful. Would definitely go back.
Aufenthalt von 2 Nächten im April 2024
Antwort von Customer Service am 15. Apr. 2024
Jane, it's delightful to hear that you enjoyed your stay at The Shelburne Sonesta New York and found the room size to your liking. We appreciate your compliments about our friendly and helpful team members at the front desk and bell service. Thank you for your patience about the dining options, we're excited about the new restaurant and the rooftop that are coming in the summer of 2024. We're eagerly awaiting your return.

10/10 – Hervorragend

Theresa

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean and convenient location
Aufenthalt von 2 Nächten im April 2024
Antwort von Customer Service am 15. Apr. 2024
Theresa, thank you for recognizing The Shelburne Sonesta New York's advantageous location and cleanliness. We're thrilled to hear you had a great stay. As a note for your future visits, we're excited to announce that our new restaurant and rooftop are opening in the summer of 2024. We look forward to hosting you again.

10/10 – Hervorragend

Guillaume

Aufenthalt von 4 Nächten im September 2023
Antwort von Customer Service am 15. Apr. 2024
Thank you for the fantastic rating, Guillaume!It's outstanding you had such a wonderful experience at The Shelburne Sonesta New York. We care about the satisfaction of our guests. We can't wait to see you again soon!

8/10 – Gut

San

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Esta muy bien ubicada y las habitaciones tienen un muy buen tamaño. Muy buena noticia que un restaurante va a abrir al lado. Unico comentario, revisar el estado de los muebles de madera.
Aufenthalt von 3 Nächten im April 2024
Antwort von Customer Service am 13. Apr. 2024
San, gracias por compartir tu reseña. Es fantástico saber que apreció nuestra ubicación bien ubicada y nuestras amplias habitaciones en The Shelburne Sonesta New York. Nos complace compartir que nuestro nuevo restaurante y azotea estarán disponibles en el verano de 2024. Tomamos sus notas sobre el estado de los muebles de madera que estamos considerando y nos aseguraremos de que cada detalle de nuestras habitaciones cumpla con nuestros estándares de excelencia.

8/10 – Gut

berrin

Gut: Sauberkeit und Personal & Service
S
Aufenthalt von 1 Nacht im April 2024
Antwort von Customer Service am 13. Apr. 2024
Berrin, it's great to hear you've stayed with us at The Shelburne Sonesta New York. We noticed your mention of breakfast. We sincerely apologize if this was an inconvenience. The great news, however, is that our exciting new restaurant and rooftop will be opening in summer 2024. We hope you'll consider a return stay with us then as we'd love to have you experience these great new additions.

10/10 – Hervorragend

stephen

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I find the staff great at this place. It's very convenient and a quieter location that closer to midtown. I stay there every visit to nyc!
Aufenthalt von 1 Nacht im April 2024
Antwort von Customer Service am 11. Apr. 2024
Stephen, the Shelburne Sonesta New York team is thrilled to be your go-to choice for your New York City visits! We're delighted to hear you value our excellent colleagues and convenient, serene setting. We appreciate your loyalty and look forward to delivering more exceptional experiences on your future stays. In addition, we're excited to inform you that our new restaurant and Rooftop will be opening in the summer of 2024, which we hope will further enhance your visits.

10/10 – Hervorragend

Kyle

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Love staying here
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Customer Service am 10. Apr. 2024
Thanks for sharing this perfect rating, Kyle!We're thrilled to hear you enjoyed your stay at The Shelburne Sonesta New York! It's our pleasure to accommodate you to the fullest extent. After all, your happiness is our top priority! We're already looking forward to your next visit!

10/10 – Hervorragend

Kristicia

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von Customer Service am 8. Apr. 2024
Kristicia, thank you for your five-star rating of The Shelburne Sonesta New York. We're thrilled to hear about your positive experience. As you plan future travels, we're excited to share that a new restaurant and rooftop area will be opening in the summer of 2024 to enhance our guest's experience even further. We look forward to your next visit.

10/10 – Hervorragend

Kody Khanh

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great place to stay. Bundle with airfare made it a very good option for stay. Everything was clean and tidy. Fitness center did its job for me.
Aufenthalt von 3 Nächten im April 2024
Antwort von Customer Service am 7. Apr. 2024
Kody , it's great to hear that The Shelburne Sonesta New York served as an excellent option for your stay and that our cleanliness met your expectations. We're also glad to learn our fitness center catered to your needs. In anticipation of your future stays with us, we wanted to share that we're excitedly preparing for the opening of our new restaurant and rooftop in the summer of 2024. We're looking forward to your next visit!

6/10 – Okay

Rita

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Dirty living room and couch No dishes or utensils in the kitchen no sheets for the pull out couch
Aufenthalt von 2 Nächten im April 2024
Antwort von Customer Service am 6. Apr. 2024
Rita, it's regrettable to hear about your experience. We always strive to maintain the highest standards of cleanliness and convenience. We're sorry if you found the living area not to your expectations and apologize for any inconvenience regarding kitchen amenities and bedding. As for dining options, we look forward to our new restaurant and the Rooftop opening in the summer of 2024 which will certainly enhance our guest experience. We hope we have the opportunity to better serve you in the future.

10/10 – Hervorragend

Paul

Aufenthalt von 1 Nacht im April 2024
Antwort von Customer Service am 25. Apr. 2024
Paul, we're glad to know that your experience at The Shelburne Sonesta New York met expectations. We eagerly await the opening of The Shelburne Restaurant and our anticipated Rooftop, which we believe will further enhance our guest's stay. Looking forward to welcoming you back to enjoy these new additions!

10/10 – Hervorragend

Janet

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Loved our stay here--almost two weeks. Big room, very comfortable. Everything we needed. Hotel completely outfitted--front desk very responsive. Snacks each day, complimentary... guest card-op laundry!
Aufenthalt von 12 Nächten im März 2024
Antwort von Customer Service am 8. Apr. 2024
Janet, it's delightful to hear that you loved your stay at The Shelburne Sonesta New York. Your mentions about the spacious room and the responsiveness of our front desk colleagues highly contribute to our pursuit of comprehensive guest satisfaction. We're particularly glad you appreciated the complimentary snacks and guest laundry. Looking ahead, we are thrilled to inform you of the opening of our new restaurant and rooftop in the summer of 2024. They're sure to enhance your next extended stay! Thank you for sharing your experience. We're looking forward to welcoming you back.

10/10 – Hervorragend

Christopher

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im März 2024
Antwort von Customer Service am 23. Apr. 2024
Christopher, thank you for the stellar rating. We're heartened to see that The Shelburne Sonesta New York met your expectations during your stay. We look forward to offering you an improved experience with our restaurant reopening on 4/18 and the anticipated rooftop unveiling in 2024. Come back soon to enjoy these exciting additions!

10/10 – Hervorragend

Alberto

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Location.. privacy.
Aufenthalt von 3 Nächten im März 2024
Antwort von Customer Service am 26. März 2024
Alberto, thank you for acknowledging The Shelburne Sonesta New York's advantageous location and appreciated privacy. We believe these aspects greatly enhance our guests' experiences. For your future visits, we're excited to announce that our new restaurant and rooftop will open in summer 2024. We anticipate these additions will offer an enriched stay for our guests. Here's to your next visit!

10/10 – Hervorragend

Kathleen

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location, welcoming staff.
Aufenthalt von 1 Nacht im März 2024
Antwort von Customer Service am 25. März 2024
Kathleen, we're delighted to hear your positive comments about the well-situated The Shelburne Sonesta New York and the warm reception from our team members. We're looking forward to the upcoming summer season in 2024 when our new restaurant and the rooftop will be open for an even better guest experience. Thank you for choosing us for your stay.

10/10 – Hervorragend

Marquisa

Aufenthalt von 2 Nächten im März 2024
Antwort von Customer Service am 13. Apr. 2024
Marquisa, we appreciate the outstanding rating you've provided for The Shelburne Sonesta New York. It's wonderful to know you enjoyed your stay with us. We'd also like to inform you that we're excitedly anticipating the launch of our new restaurant and rooftop in the summer of 2024, which we're confident will enhance your future stays even further. Looking forward to welcoming you back soon.

10/10 – Hervorragend

Dana

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Fantastic staff!! Great room!! Easy walk to everything we wanted to do. Just a few blocks from Grand Central Station.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Customer Service am 24. März 2024
Dana, we're thrilled to know that your experience at The Shelburne Sonesta New York was fantastic! It's great to learn that our team members and your room met your expectations, and that our prime location made exploring the neighborhood convenient for you. We're looking forward to adding a new restaurant and a rooftop venue in the summer of 2024, which we hope adds another dimension to future visits. Thank you for your glowing review!

10/10 – Hervorragend

Janet

Aufenthalt von 1 Nacht im März 2024
Antwort von Customer Service am 13. Apr. 2024
Janet, it's refreshing to know you had an excellent stay at The Shelburne Sonesta New York. We appreciate your patience regarding the breakfast service. On a side note, we're excited to share that our new restaurant and rooftop will be ready to welcome guests by summer 2024, offering an elevated dining experience. Thank you for choosing our hotel, and we look forward to your next visit!

10/10 – Hervorragend

Richard

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im März 2024
Antwort von Customer Service am 21. März 2024
Richard, thank you for the perfect score on Expedia! We're thrilled you enjoyed your stay at The Shelburne Sonesta New York. We appreciate your understanding regarding breakfast options, and we're excited to mention that our brand-new restaurant along with our rooftop are set to open in the summer of 2024. We look forward to your return visit.

8/10 – Gut

Mark

Aufenthalt von 4 Nächten im März 2024
Antwort von Customer Service am 7. Apr. 2024
We appreciate you sharing this positive rating, Mark!The comfort of our guests is important to us so we can't wait to see you back again at The Shelburne Sonesta New York. We want to share an even more enjoyable experience with you next time.

8/10 – Gut

Mayadah, Jerusalem

Geschäftlich gereist, Mit einer Gruppe gereist
The Hotel is good, But overpriced for only bed without breakfast.
Aufenthalt von 7 Nächten im März 2024
Antwort von Customer Service am 17. März 2024
Mayadah, we appreciate you sharing your feedback about your stay. Your sentiment regarding the value for the room without breakfast has been noted. We're excited to share that our new restaurant, along with a rooftop, will open in Summer 2024, offering an enhanced dining experience. We believe this will offer better value and hope you'll consider staying with us again at The Shelburne Sonesta New York.