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Bewertungen von voco The Franklin New York, an IHG Hotel

3.5 out of 5
voco The Franklin New York, an IHG Hotel
164 E 87th St, New York, NY

Bewertungen

9.2

Wunderbar

346 von insgesamt 503 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
120 von insgesamt 503 Gästebewertungen haben eine Bewertung von 8 - Gut" "
17 von insgesamt 503 Gästebewertungen haben eine Bewertung von 6 - Okay" "
7 von insgesamt 503 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
13 von insgesamt 503 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9.8/10

Sauberkeit

9.8/10

Personal & Service

8.2/10

Ausstattung

9.2/10

Zustand der Unterkunft

8.8/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Deborah

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Loved it!
Aufenthalt von 4 Nächten im April 2024
Antwort von Tobo am 27. Apr. 2024
Thank you for choosing Voco The Franklin for your NYC stay.We are very grateful to have been of service to you.Thank you so much for your review. We use feedback such as yours to help improve and refine our service. We hope to welcome you back soon and we can make your stay even better.

10/10 – Hervorragend

Sharon

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Tobo am 27. Apr. 2024
Thank you so much for your feedback. It is invaluable to us and helps us to further refine our service, ensuring all our guests feel welcome and satisfied. We will take into account your comments and use it to improve our service. We hope to welcome you back in the future and your stay is even better.

10/10 – Hervorragend

Hilary

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We loved how everything was so walkable. It was great being so close to Central Park and the reservoir as well as the museums.
Aufenthalt von 3 Nächten im April 2024
Antwort von Tobo am 22. Apr. 2024
Thanks for staying with us. We appreciate your feedback! We strive to provide that highest level of service possible. Happy to see that was felt. We hope to welcome you back in the future and we can make it even better for you.

10/10 – Hervorragend

M

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The host greeted me with welcome arms and made me feel very safe as a solo person staying for the night. Would recommend for anyone needing a cute place to stay in the area!
Aufenthalt von 1 Nacht im April 2024
Antwort von Tobo am 20. Apr. 2024
We appreciate you taking your time to speak about your experience at the hotel. We are excited to know that you enjoyed your stay, comments like yours give us the energy to continue to provide the best stay possible. We hope to welcome you back in the future.

10/10 – Hervorragend

Eulalio, South Padre Island

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very near Central Park, museums and subway
Aufenthalt von 4 Nächten im März 2024
Antwort von Tobo am 6. Apr. 2024
Thank you for staying with us. Great to hear that you enjoyed your time in NYC. We are happy to have been of service. Hope to have you stay with us again in the future.

10/10 – Hervorragend

Alec

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We really liked staying here! The rooms are small so be prepared for that, but it worked perfectly just as a place to crash for 3 nights as we were out exploring the city. Nice lobby area, the staff was super nice and helpful. Definitely would stay again!
Aufenthalt von 3 Nächten im April 2024
Antwort von Tobo am 6. Apr. 2024
Thank you so much for your feedback. It is invaluable to us and helps us to further refine our service, ensuring all our guests feel welcome and satisfied. We will take into account your comments and use it to improve our service. We hope to welcome you back in the future and your stay is even bette

10/10 – Hervorragend

Tracy

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2024
Antwort von Tobo am 6. Apr. 2024
Thanks for staying with us. We appreciate your feedback! We strive to provide that highest level of service possible. Happy to see that was felt. We hope to welcome you back in the future and we can make it even better for you.

10/10 – Hervorragend

Natxeli J

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful and absolutely worth the price! Cozy, cute, and comfortable.
Aufenthalt von 3 Nächten im März 2024
Antwort von Tobo am 2. Apr. 2024
We appreciate you taking your time to speak about your experience at the hotel. We are excited to know that you enjoyed your stay, comments like yours give us the energy to continue to provide the best stay possible. We hope to welcome you back in the future.

10/10 – Hervorragend

Kylychbek

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
Aufenthalt von 1 Nacht im März 2024
Antwort von Tobo am 31. März 2024
Hello,Thank you for choosing Voco The Franklin for your stay. We are honored to know you enjoyed your time with us and took the time to give feedback. We hope to welcome you back in the future. Take care.

10/10 – Hervorragend

Maureen

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Liked its central location; friendly, helpful staff; cleanliness of room and entire property
Aufenthalt von 8 Nächten im März 2024
Antwort von Tobo am 30. März 2024
Thanks for staying with us. We appreciate your feedback! We strive to provide that highest level of service possible. Happy to see that was felt. We hope to welcome you back in the future and we can make it even better for you.

10/10 – Hervorragend

Shelley

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The Franklin is a wonderful location on the UES for food, museums and the park. Easy parking. Smal space rooms but classic, clean, safe and easy.
Aufenthalt von 1 Nacht im März 2024
Antwort von Tobo am 26. März 2024
Thank you for choosing voco - The Franklin New York and for taking the time to post your feedback online. We are so happy that you enjoyed your stay with us and look forward to hosting you again in the future.

10/10 – Hervorragend

Jack

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Rooms are on the smaller end but thats really the only minor downside. Staff is very friendly and accommodating, area is very safe, and gwtting to public transit, food, or central park is all a convenient walk away
Aufenthalt von 3 Nächten im März 2024
Antwort von Tobo am 26. März 2024
Thank you so much for staying with and giving your review. We use valuable feedback, such as yours to help improve and provide the best service possible. Apologies for any discomfort caused by the size of the room. We hope to welcome you back soon and we can make your stay even better.

10/10 – Hervorragend

Andrea

Mit Haustieren gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
They have the friendliest frontdesk staff and garage employees next door!
Aufenthalt von 2 Nächten im März 2024
Antwort von Tobo am 25. März 2024
Thank you so much for your feedback. It is invaluable to us and helps us to further refine our service, ensuring all our guests feel welcome and satisfied. We will take into account your comments and use it to improve our service. We hope to welcome you back in the future and your stay is even better.

10/10 – Hervorragend

Theodore, Watchung

Boutique Hotel. Small rooms but very neat and clean. Local restaurants available courteous staff.
Aufenthalt von 1 Nacht im März 2024
Antwort von Tobo am 17. März 2024
Thank you for taking the time to tell us about your experience at voco The Franklin NY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 – Hervorragend

Mary

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
So convenient and reliable
Aufenthalt von 2 Nächten im März 2024
Antwort von Tobo am 16. März 2024
Thank you so much for your review. We use feedback such as yours to help improve and refine our service. We hope to welcome you back soon and we can make your stay better.

10/10 – Hervorragend

James

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The Franklin has a classic charm, yet is in excellent condition and is kept very clean. The staff are kind and helpful. Very easy access to the subway, the Metropolitan Museum of Art and other museums. Plenty of walkable restaurant choices. If you are not used to NYC hotels, remember, "cozy" means TINY. The hotel website is very clear about room size square footage, so read carefully. I find The Franklin to be excellent value for Manhattan and will return. Interacting with other guests in the lobby, it is clear that people come back to stay here again and again, as will I.
Aufenthalt von 3 Nächten im März 2024
Antwort von Tobo am 13. März 2024
Thank you for choosing Voco The Franklin for your NYC stay.We are very grateful to have been of service to you.Thank you so much for your review. Feedback like yours is what gives us the drive to continue to provide the best possible service.We hope to welcome you back soon and we can make your stay even better.

10/10 – Hervorragend

Sharon

The room was tiny, but most NYC hotel rooms are tiny. For one person it was fine. I loved how they cleverly created a little “closet.” Getting in and out of the bathtub was tricky but possible. Just don’t rent room 105 if you can help it. There’s a little cage area just outside the window, and it can be noisy. The young staff is very pleasant and friendly.
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Tobo am 6. März 2024
Thank you so much for your review. We use feedback such as yours to help improve and refine our service. Apologies for any discomfort caused by the size of the room. We hope to welcome you back soon and we can make your stay better.

10/10 – Hervorragend

David

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Tobo am 3. März 2024
Thanks for staying with us. We appreciate your feedback! We strive to provide that highest level of service possible. Happy to see that was felt. We hope to welcome you back in the future and we can make it even better for you.

10/10 – Hervorragend

Eileen

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Overall stay was fine. Great location on the Upper East Side. Only downfall, Television stations were limited, although we kept busy exploring NYC, TV wasn't a priority.
Aufenthalt von 5 Nächten im Februar 2024
Antwort von Tobo am 27. Feb. 2024
Thank you for staying with us. Great to hear that you enjoyed your time in NYC. Apologies that the TV options weren't satisfying. We are happy to have been of service. Hope to have you stay with us again in the future.

8/10 – Gut

Michelle

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff was very friendly and professional. Rooms were fine but very small.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Tobo am 26. Feb. 2024
Thank you for choosing Voco The Franklin for your NYC stay.We are very grateful to have been of service to you.Thank you so much for your review. Feedback like yours is what gives us the drive to continue to provide the best possible service. Apologies for any discomfort caused by the size of the room.We hope to welcome you back soon and we can make your stay even better.

10/10 – Hervorragend

Lisa

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Tobo am 20. März 2024
Thank you for staying with us. Great to hear that you enjoyed your time in NYC. We are happy to have been of service. Hope to have you stay with us again in the future.

10/10 – Hervorragend

Jessica

Aufenthalt von 4 Nächten im Februar 2024
Antwort von Tobo am 26. Feb. 2024
Hello,Thank you for choosing voco - The Franklin New York and for taking the time to post your feedback online. We are so happy that you enjoyed your stay with us and look forward to hosting you again in the future.

10/10 – Hervorragend

Teresa

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The Franklin was a wonderful place to stay. The staff were so helpful, and kind. The hotel was very clean and although the rooms were small it was clean and comfortable. We loved the many shops, restaurants and neighborhood. We will certainly stay here again!
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Tobo am 19. Feb. 2024
Thank you for taking the time to tell us about your experience at voco The Franklin NY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 – Hervorragend

Susan

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Found this comfortable hotel and stayed two nights. Helpful, friendly staff. Clean, well maintained rooms. Comfortable mattress and bedding. Recommend this hotel close to Mt Sinai hospital.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Tobo am 14. Feb. 2024
We appreciate you taking your time to speak about your experience at the hotel. We are excited to know that you enjoyed your stay, comments like yours give us the energy to continue to provide the best stay possible. We hope to welcome you back in the future.

10/10 – Hervorragend

udean

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I love the coziness of this hotel.The staff is always friendly and amazing.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Tobo am 19. Feb. 2024
We appreciate you taking your time to speak about your experience at the hotel. We are excited to know that you enjoyed your stay, comments like yours give us the energy to continue to provide the best stay possible. We hope to welcome you back in the future.

10/10 – Hervorragend

Robert

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property was unique. The Rooms are small and big tight. The staff was great. The location was perfect… 5 stars!!!
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Tobo am 12. Feb. 2024
Thank you so much for your feedback. It is invaluable to us and helps us to further refine our service, ensuring all our guests feel welcome and satisfied. We will take into account your comments and use it to improve our service. Apologies for any discomfort caused by the size of the room. We hope to welcome you back in the future and your stay is even better.

10/10 – Hervorragend

Philippe, Jupiter

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Fantastic location, close to Central Park and the Guggenheim museum… super friendly staff, nice old fashion hotel. Great value, can only recommend!
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Tobo am 10. Feb. 2024
Thank you for choosing voco and for taking the time to provide feedback about your experience at Voco The Franklin NY.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to improve in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

10/10 – Hervorragend

Anna

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Parking is right there next to the hotel, which is super convenient. At the check in of the hotel they give you a large complimentary chocolate cookie and a coffee. It was my second time staying at this property. Would definitely stay again.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Tobo am 29. Jan. 2024
Thanks for staying with us again. We appreciate your feedback! We strive to provide that highest level of service possible. Happy to see that was felt. We look forward to welcoming you back, take care.

10/10 – Hervorragend

Alp

Aufenthalt von 2 Nächten im Januar 2024
Antwort von Tobo am 20. März 2024
Thank you so much for your feedback. It is invaluable to us and helps us to further refine our service, ensuring all our guests feel welcome and satisfied. We will take into account your comments and use it to improve our service. We hope to welcome you back in the future and your stay is even better.

10/10 – Hervorragend

udean

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It's one of my favorite places to stay. Very unique and cozy hotel.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Tobo am 23. Jan. 2024
Thank you for choosing voco and for taking the time to provide feedback about your experience at Voco The Franklin NY.We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to improve in order to provide a better experience in the future.

10/10 – Hervorragend

Katerina

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Tobo am 22. Jan. 2024
Thanks for staying with us. We appreciate your feedback! We strive to provide that highest level of service possible. Happy to see that was felt. We hope to welcome you back in the future and we can make it even better for you.

10/10 – Hervorragend

Trent

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
We enjoyed this hotel. It was small but adequate. The bed was comfortable. The staff was very friendly and their recommendations for local bagels was spot on. Only c/o was the bathroom was tiny and the sink was about the size of a dinner plate. I recommend it for the location.
Aufenthalt von 4 Nächten im Dezember 2023
Antwort von Tobo am 22. Jan. 2024
Thank you for taking the time to tell us about your experience at Voco The Franklin NY.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

8/10 – Gut

Francine

Mit der Familie gereist
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Tobo am 17. Jan. 2024
Thanks for staying with us. We appreciate your feedback! We hope to welcome you back in the future and we can make it even better for you.

10/10 – Hervorragend

Mark

Mit dem Partner gereist
Gut: Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Tobo am 17. Jan. 2024
Thank you for taking the time to tell us about your experience at voco The Franklin NY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 – Hervorragend

Jane

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very clean, friendly and helpful staff!
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Tobo am 17. Jan. 2024
Thanks for staying with us. We appreciate your feedback! We strive to provide that highest level of service possible. Happy to see that was felt. We hope to welcome you back in the future and we can make it even better for you.

10/10 – Hervorragend

Lisa

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Tobo am 17. Jan. 2024
Thank you for taking the time to tell us about your experience at voco THE FRANKLIN NEW YORK.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

8/10 – Gut

Louisa

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Tobo am 17. Jan. 2024
Thank you for taking the time to tell us about your experience at voco The Franklin NY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

8/10 – Gut

Fay

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Tobo am 17. Jan. 2024
Thanks for staying with us. We appreciate your feedback! We hope to welcome you back in the future and we can make it even better for you.

10/10 – Hervorragend

Kerry, WEST WINDSOR

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very nice, tiny spot on breast area. Rooms are small but very comfortable and clean. Super nice front desk reception.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Tobo am 9. Jan. 2024
Thank you for choosing voco - The Franklin New York and for taking the time to post your feedback online. We are so happy that you enjoyed your stay with us and look forward to hosting you again in the future.

10/10 – Hervorragend

Laura

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Tobo am 9. Jan. 2024
Thanks for staying with us. We appreciate your feedback! We strive to provide that highest level of service possible. Happy to see that was felt. We hope to welcome you back in the future and we can make it even better for you.

10/10 – Hervorragend

Anna

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Wonderful!
Small, very clean, historic hotel very convenient to Neue Galerie and Met. Friendly staff and nice coffee bar in the lobby.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Tobo am 9. Jan. 2024
Thank you for choosing voco and for taking the time to provide feedback about your experience at Voco The Franklin NY.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to improve in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

10/10 – Hervorragend

Jean M

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Love this hotel, have stayed numerous times and will be back! Excellent staff, so friendly!
Antwort von Tobo am 10. Feb. 2024
Thanks for staying with us. We appreciate your feedback! We strive to provide that highest level of service possible. Happy to see that was felt. We hope to welcome you back in the future and we can make it even better for you.

10/10 – Hervorragend

María del Rosario

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excelente lugar, pequeña habitación.
Todo excelente , solo la habitación esta muy pequeña para una familia de 4 integrantes con 2 maletas de 23 kgs y 4 maletas individuales , no queda espacio ni para caminar.
Aufenthalt von 7 Nächten im Dezember 2023
Antwort von Tobo am 9. Jan. 2024
Muchas gracias por quedarte y dar tu reseña. Utilizamos comentarios valiosos, como el suyo, para ayudar a mejorar y brindar el mejor servicio posible. Disculpas por las molestias causadas por el tamaño de la habitación. Esperamos darle la bienvenida pronto y podamos hacer que su estancia sea aún mejor.

10/10 – Hervorragend

Jennifer

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very small rooms but incredibly clean and well appointed. Appreciated the free water, cookies and lattes. The staff was very helpful and nice. Would definitely stay again.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Tobo am 1. Jan. 2024
Thank you so much for your feedback. It is invaluable to us and helps us to further refine our service, ensuring all our guests feel welcome and satisfied. We will take into account your comments and use it to improve our service. We hope to welcome you back in the future and your stay is even better.

10/10 – Hervorragend

Deborah

Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Tobo am 17. Jan. 2024
Thank you so much for your feedback. It is invaluable to us and helps us to further refine our service, ensuring all our guests feel welcome and satisfied We hope to welcome you back in the future and your stay is even better.

10/10 – Hervorragend

John

Gut: Ausstattung
Great hotel, quiet and terrific bed
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Tobo am 1. Jan. 2024
Thanks for staying with us. We appreciate your feedback! We strive to provide that highest level of service possible. Happy to see that was felt. We hope to welcome you back in the future and we can make it even better for you.

10/10 – Hervorragend

Veronique

Everything was fine.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Tobo am 1. Jan. 2024
Thank you for staying with us. We appreciate your feedback! We hope to welcome you back in the future and we can make it even better for you.

10/10 – Hervorragend

Contessa

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location and friendly staff.
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Tobo am 5. Feb. 2024
Thanks for staying with us. We appreciate your feedback! We strive to provide that highest level of service possible. We hope to welcome you back in the future and we can make it even better for you.

10/10 – Hervorragend

Taylor

Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Tobo am 9. Jan. 2024
Thank you so much for the feedback. We are happy to know you enjoyed your stay with us. We hope you stay with us again in the future.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very accommodating
The staff and front desk have been super accommodating. Our stay in NYC was medically necessary, and The Franklin made us comfortable and their kindness helped to alleviate the stress we were under.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Tobo am 1. Jan. 2024
Thank you for taking the time to tell us about your experience at voco The Franklin NY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.