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Bewertungen von Americas Best Value Inn Avenel Woodbridge

1 out of 5
Americas Best Value Inn Avenel Woodbridge
966 US Highway 1, Avenel, NJ

Bewertungen

6.4
113 von insgesamt 418 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
87 von insgesamt 418 Gästebewertungen haben eine Bewertung von 8 - Gut" "
69 von insgesamt 418 Gästebewertungen haben eine Bewertung von 6 - Okay" "
45 von insgesamt 418 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
104 von insgesamt 418 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

6.6/10

Sauberkeit

6.6/10

Personal & Service

6.4/10

Ausstattung

6.2/10

Zustand der Unterkunft

7.0/10

Umweltfreundlichkeit

Bewertungen

2/10 – Ungenügend

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Worst hotel ever!
Worst hotel ever. Spider under the sheet. Sheet and Pillows where really dirty. Towels not washed. A nightmare.

2/10 – Ungenügend

Akeem

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
I didn’t like it at all room was too small shower was dirty windows didn’t open worst hotel I ever been too
Aufenthalt von 1 Nacht im April 2024
Antwort von Guest Relation Management am 1. Mai 2024
Hi Akeem,Providing a comfortable and pleasant stay for our guests is our utmost priority, and it's disheartening to learn that we fell short during your visit. Your feedback is important to us, and we will address these issues with our team to make immediate improvements. We hope to have the opportunity to regain your trust and welcome you back for a much-improved stay in the future.

4/10 – Schlecht

Mudassar, Sialkot

Geschäftlich gereist
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
I guess barely ok for the price
Aufenthalt von 2 Nächten im April 2024
Antwort von Guest Relations Specialist am 27. Apr. 2024
Hi Mudassar,We appreciate your feedback and apologize if your experience did not meet your expectations. Our team strives to provide value for every guest, and we regret that we fell short in delivering a fully satisfying stay for you. We continuously work on improving our services and facilities to enhance the overall guest experience. Your comments are valuable to us, and we will take them into account as we strive to make necessary improvements.

10/10 – Hervorragend

Joshua

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung
good experience
Aufenthalt von 1 Nacht im April 2024
Antwort von Guest Relations Specialist am 27. Apr. 2024
Hi Joshua,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your comments and high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

10/10 – Hervorragend

Stephanie

Mit dem Partner gereist
Gut: Ausstattung und Zustand der Unterkunft
Staff was overly friendly room was clean accommodations were awesome I will return
Aufenthalt von 2 Nächten im April 2024
Antwort von Guest Relation Management am 23. Apr. 2024
Hi Stephanie,Thank you for sharing your wonderful feedback about your recent stay with us. We're thrilled to hear that you had such a positive experience and that our staff exceeded your expectations with their friendliness. It's also great to know that you found your room clean and the accommodations awesome. We truly appreciate your kind words and your intention to return. We look forward to welcoming you back for another enjoyable stay with us.

8/10 – Gut

Anton

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im April 2024
Antwort von Guest Relations Specialist am 21. Apr. 2024
Hi Anton,Thank you for taking the time to share your experience with us. We appreciate your positive rating and are delighted to hear that you had an overall satisfactory stay. Our team works hard to provide a comfortable and enjoyable environment for our guests, and we're pleased to see that reflected in your feedback. If you have any specific comments or suggestions on how we can further enhance your experience, we would love to hear them. We look forward to welcoming you back in the future.

4/10 – Schlecht

Alyson

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Guest Relations Specialist am 20. Apr. 2024
Hi Alyson,I'm sorry to hear that your experience wasn't up to your expectations. Your feedback is important, and if there are specific aspects you'd like to share or if there's anything we can do to address your concerns, please feel free to provide more details. Our goal is to ensure all guests have a positive stay, and your input helps us make improvements.

4/10 – Schlecht

Alain

Verbesserungswürdig: Zustand der Unterkunft
They offer me a room who was terrible, i have to pay to change room
Aufenthalt von 1 Nacht im April 2024
Antwort von Guest Relation Management am 16. Apr. 2024
Hi Alain,Thank you for choosing us for your accommodation needs. Your feedback is important to us, and we appreciate you bringing these concerns to our attention. Please be assured that we will review our procedures to prevent similar issues in the future. We hope to have the opportunity to welcome you back and provide you with a superior experience.

2/10 – Ungenügend

IT

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very bad place The pics are very deceptive
Aufenthalt von 1 Nacht im April 2024
Antwort von Guest Relation Management am 16. Apr. 2024
Hi IT,It is always our intention to provide transparent and accurate information to our guests. Your experience is important to us, and we take your comments seriously. If there are specific aspects of your stay that you would like to discuss further or if there is anything we can do to make amends, please feel free to contact us directly. We hope to hear from you soon and welcoming you back with a much improved experience.

2/10 – Ungenügend

Jhon

Aufenthalt von 2 Nächten im April 2024
Antwort von Guest Relation Management am 12. Apr. 2024
Hi Jhon,Thank you so much for your recent stay at our hotel and for taking the time to provide us with your feedback. We take your feedback seriously, as it helps us identify areas of improvement and ensures that we maintain the high standards we strive for. We would greatly appreciate it if you could take a moment to share specific details about the issues you encountered during your stay. Your insights will enable us to address these matters promptly and effectively to prevent similar situations in the future. Whether it concerns room cleanliness, staff attitude, amenities, or any other aspect, your input is invaluable to us. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

6/10 – Okay

Brian

Geschäftlich gereist
Rough start with some hot water issues. But once settled in it was just fine!
Aufenthalt von 1 Nacht im April 2024
Antwort von Guest Relation Management am 9. Apr. 2024
Hi Brian,Thank you for sharing your feedback about your recent stay with us. We're pleased to hear that despite the initial hot water issues, you were able to settle in and have a fine experience during your visit. Your comfort and satisfaction are important to us, and we strive to ensure that all our guests have a pleasant experience. Thank you once again for choosing our hotel. We look forward to welcoming you back and providing you with an improved experience in the future.

2/10 – Ungenügend

Leticia

Aufenthalt von 1 Nacht im April 2024
Antwort von Guest Relations Specialist am 27. Apr. 2024
Hi Leticia,I'm sorry to hear that your experience wasn't up to your expectations. Your feedback is important, and if there are specific aspects you'd like to share or if there's anything we can do to address your concerns, please feel free to provide more details. Our goal is to ensure all guests have a positive stay, and your input helps us make improvements.

2/10 – Ungenügend

Gima

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Guest Relation Management am 8. Apr. 2024
Hi Gima,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We deeply value our guests' opinions, as they help us identify areas where we can improve our services. If you could provide us with more specific details about your concerns, we would greatly appreciate it. Your feedback will be instrumental in helping us address the issues you encountered and prevent similar situations from occurring in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

8/10 – Gut

John f

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Guest Relation Management am 5. Apr. 2024
Hi John,We greatly value your feedback, as it plays a vital role in our ongoing efforts to enhance our services. We genuinely appreciate you taking the time to share your rating of your stay with us. Your input motivates us to continuously improve and provide even better experiences for our guests. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

10/10 – Hervorragend

Josue

Aufenthalt von 1 Nacht im April 2024
Antwort von Guest Relation Management am 23. Apr. 2024
Hi Josue,Thank you for taking the time to leave us a 5-star rating! We are delighted to hear that you had an exceptional experience during your stay at our hotel. It's our priority to provide top-notch service and create memorable moments for our guests, and we're thrilled to know we succeeded in doing so for you. We look forward to the opportunity of hosting you again in the future and providing you with another outstanding experience.

2/10 – Ungenügend

John

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
The room was dirty. The walks looked unclean. The room smelled terrible. I found a cigarette butt under the bed.
Aufenthalt von 1 Nacht im März 2024
Antwort von Guest Relation Management am 2. Apr. 2024
Hi John,Thank you for your feedback regarding your recent stay at our hotel. Your feedback is invaluable, and I assure you that we take it seriously. We will immediately address these cleanliness issues with our housekeeping team to ensure that our standards are upheld and that such incidents do not occur in the future. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

10/10 – Hervorragend

Xavier

Aufenthalt von 1 Nacht im März 2024
Antwort von Guest Relations Specialist am 24. März 2024
Hi Xavier,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

10/10 – Hervorragend

Eric

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
RT 1
Aufenthalt von 1 Nacht im März 2024
Antwort von Guest Relations Specialist am 23. März 2024
Hi Eric,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

4/10 – Schlecht

Jose

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Guest Relations Specialist am 31. März 2024
Hi Jose,I'm sorry to hear that your experience wasn't up to your expectations. Your feedback is important, and if there are specific aspects you'd like to share or if there's anything we can do to address your concerns, please feel free to provide more details. Our goal is to ensure all guests have a positive stay, and your input helps us make improvements.

10/10 – Hervorragend

Eric

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
🏨
Aufenthalt von 1 Nacht im März 2024
Antwort von Guest Relations Specialist am 9. März 2024
Hi Eric,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

10/10 – Hervorragend

Eric

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
🏨
Aufenthalt von 1 Nacht im März 2024
Antwort von Guest Relation Management am 6. März 2024
Hi Eric,We're very happy to hear that we were able to provide you with an outstanding experience, as that has always been our mission. We greatly appreciate your five-star rating and look forward to hosting you again in the near future.

6/10 – Okay

Xavier

Aufenthalt von 1 Nacht im März 2024
Antwort von Guest Relation Management am 6. März 2024
Hi Xavier,Thank you for taking the time to provide feedback on your stay with us. We are pleased to hear that you enjoyed the majority of your stay; however, we would appreciate your feedback and suggestions for improvement for your next visit. Your feedback will assist us in identifying our strengths and weaknesses. Thank you again, and we hope to see you soon!

2/10 – Ungenügend

Victor

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
La cama es terrible
Aufenthalt von 1 Nacht im März 2024
Antwort von Guest Relation Management am 4. März 2024
Hi Victor,Thank you for taking the time to share your feedback with us. Your feedback is invaluable to us, and we're committed to ensuring that all aspects of our guests' experience meet the highest standards. Rest assured, we will promptly investigate the issue with our bed and take appropriate measures to address it. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

10/10 – Hervorragend

Griselda

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Un buen lugar para una noche limpio de fácil acceso parqueo y buen precio para sus instalaciones
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Guest Relations Specialist am 24. Feb. 2024
Hi Griselda,We're delighted to hear that you found our hotel to be a satisfactory choice for your stay, prioritizing cleanliness, convenient parking, and affordability. Providing a comfortable and accommodating environment is paramount to us, and we're thrilled that you appreciated our efforts in maintaining our facilities. We strive to offer a value-driven experience without compromising on quality, and it's gratifying to know that our commitment resonated with you. Your positive feedback encourages us to continue delivering exceptional service to all our guests.

2/10 – Ungenügend

Milton

Verbesserungswürdig: Sauberkeit
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Guest Relation Management am 16. Feb. 2024
Hi Milton,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We deeply value our guests' opinions, as they help us identify areas where we can improve our services. If you could provide us with more specific details about your concerns, we would greatly appreciate it. Your feedback will be instrumental in helping us address the issues you encountered and prevent similar situations from occurring in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

2/10 – Ungenügend

Shomari

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Guest Relation Management am 7. Feb. 2024
Hi Shomari,Thank you so much for your recent stay at our hotel and for taking the time to provide us with your feedback. We take your feedback seriously, as it helps us identify areas of improvement and ensures that we maintain the high standards we strive for. We would greatly appreciate it if you could take a moment to share specific details about the issues you encountered during your stay. Your insights will enable us to address these matters promptly and effectively to prevent similar situations in the future. Whether it concerns room cleanliness, staff attitude, amenities, or any other aspect, your input is invaluable to us. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

10/10 – Hervorragend

rahul

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very clean and affordable
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Guest Relation Management am 17. Jan. 2024
Hi Rahul,Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our hotel to be very clean and affordable during your recent stay. Maintaining a clean and comfortable environment at an affordable rate is important to us, and we appreciate your recognition of our efforts. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

2/10 – Ungenügend

Wade

Geschäftlich gereist, Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Dirty under beds never cleaned cops always staff rude as hell "the guys nice" parking lot tight my car got hit twice told owners they said to bad, mold in walls, left wheezing.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Guest Relation Management am 16. Jan. 2024
Hi Wade,Your feedback is deeply concerning, and we want to assure you that we take such matters seriously. We will be conducting a thorough investigation into the concerns you've mentioned, including the cleanliness of the rooms, staff behavior, parking lot incidents, and any potential issues with mold. Immediate action will be taken to address and rectify these issues to prevent such incidents from recurring. We value your feedback and hope to have the opportunity to regain your trust in the future.

10/10 – Hervorragend

Daniel

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Guest Relations Specialist am 13. Jan. 2024
Hi Daniel,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

10/10 – Hervorragend

EDWARD

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Guest Relation Management am 9. Jan. 2024
Hi Edward,Thank you for taking the time to leave us a 5-star rating! We are delighted to hear that you had an exceptional experience during your stay at our hotel. It's our priority to provide top-notch service and create memorable moments for our guests, and we're thrilled to know we succeeded in doing so for you. We look forward to the opportunity of hosting you again in the future and providing you with another outstanding experience.

10/10 – Hervorragend

Gary

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Guest Relation Management am 9. Jan. 2024
Hi Gary,Thank you for giving us a perfect rating! It is our constant endeavor to provide exceptional service and create memorable experiences for our guests, and it's rewarding to know that we have succeeded in doing so for you. Your feedback serves as a great motivator for our team to continue delivering excellent service. We appreciate your business and hope to have the pleasure of serving you again soon.

10/10 – Hervorragend

Daniel

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Guest Relation Management am 9. Jan. 2024
Hi Daniel,Thank you so much for your perfect rating! We're thrilled to hear that you had an exceptional experience during your stay. Providing outstanding service and accommodations is our goal, and we're delighted that we met your expectations. We appreciate your choice to stay with us and look forward to welcoming you back for another excellent stay in the future.

2/10 – Ungenügend

Imane

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Guest Relations Specialist am 6. Jan. 2024
Hi Imane,I'm sorry to hear that your experience wasn't up to your expectations. Your feedback is important, and if there are specific aspects you'd like to share or if there's anything we can do to address your concerns, please feel free to provide more details. Our goal is to ensure all guests have a positive stay, and your input helps us make improvements.

8/10 – Gut

Amos

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Guest Relation Management am 9. Jan. 2024
Hi Amos,We greatly value your feedback, as it plays a vital role in our ongoing efforts to enhance our services. We genuinely appreciate you taking the time to share your rating of your stay with us. Your input motivates us to continuously improve and provide even better experiences for our guests. We eagerly anticipate the opportunity to welcome you back in the near future, where we aim to exceed your expectations and create a truly memorable stay.

2/10 – Ungenügend

Verifizierter Reisender

Mit einer Gruppe gereist
Horrible
The place was very dirty The bed sheets had stains all over it or it was not even laundered and the bed was not even close to being comfortable
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Guest Relations Specialist am 8. Jan. 2024
Dear Valued Guest,Thank you for bringing your concerns to our attention. We sincerely apologize for the cleanliness issues you experienced with the bed sheets, and we understand the importance of a comfortable stay. Rest assured, we take your feedback seriously and will address these issues promptly to ensure a more pleasant experience for our guests in the future. We appreciate your understanding and hope to have the opportunity to regain your trust on a future visit.

10/10 – Hervorragend

Marsha

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 5 Nächten im Dezember 2023
Antwort von Guest Relation Management am 5. Jan. 2024
Hi Marsha,Thank you so much for your perfect rating! We're thrilled to hear that you had an exceptional experience during your stay. Providing outstanding service and accommodations is our goal, and we're delighted that we met your expectations. We appreciate your choice to stay with us and look forward to welcoming you back for another excellent stay in the future.

2/10 – Ungenügend

Hari

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Guest Relation Management am 5. Jan. 2024
Hi Hari,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We deeply value our guests' opinions, as they help us identify areas where we can improve our services. If you could provide us with more specific details about your concerns, we would greatly appreciate it. Your feedback will be instrumental in helping us address the issues you encountered and prevent similar situations from occurring in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

4/10 – Schlecht

Feky

Verbesserungswürdig: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Guest Relations Specialist am 30. Dez. 2023
Hi Feky,I'm sorry to hear that your experience wasn't up to your expectations. Your feedback is important, and if there are specific aspects you'd like to share or if there's anything we can do to address your concerns, please feel free to provide more details. Our goal is to ensure all guests have a positive stay, and your input helps us make improvements.

2/10 – Ungenügend

David

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 5 Nächten im Dezember 2023
Antwort von Guest Relation Management am 28. Dez. 2023
Hi David,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We deeply value our guests' opinions, as they help us identify areas where we can improve our services. If you could provide us with more specific details about your concerns, we would greatly appreciate it. Your feedback will be instrumental in helping us address the issues you encountered and prevent similar situations from occurring in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

10/10 – Hervorragend

Central

Mit der Familie und kleinen Kindern gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Guest Relations Specialist am 23. Dez. 2023
Hi Central,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

10/10 – Hervorragend

Daniel

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Guest Relation Management am 20. Dez. 2023
Hi Daniel,Thank you for taking the time to leave us a 5-star rating! We are delighted to hear that you had an exceptional experience during your stay at our hotel. It's our priority to provide top-notch service and create memorable moments for our guests, and we're thrilled to know we succeeded in doing so for you. We look forward to the opportunity of hosting you again in the future and providing you with another outstanding experience.

10/10 – Hervorragend

Daniel

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Guest Relation Management am 20. Dez. 2023
Hi Daniel, Your perfect rating brightened our day! We're thrilled to have contributed to your enjoyable stay. It was a pleasure hosting you, and we hope to have the opportunity to do so again in the future.

6/10 – Okay

DIORYS

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Guest Relations Specialist am 17. Dez. 2023
Hi Diorys,Thank you for sharing the rating about your experience here with us. We are happy to see your stay was pleasant overall, and we hope to have the pleasure of hosting you again soon.

4/10 – Schlecht

Abdallahy

Verbesserungswürdig: Personal & Service
It’s a dangerous place and very scary at night I kept getting knocks on my door and ppl talking and laughing at my door step all night
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Manager am 17. Dez. 2023
Hello Abdallahy,Thank you for sharing your concerns regarding your recent stay. Our hotel prioritizes the safety and security of our guests, and we take such feedback very seriously. We regret to hear about your experience and apologize for any inconvenience caused. It's important that guests immediately report any disturbances to our front desk so that appropriate action can be taken. We appreciate your feedback and will use it to further improve our services.

2/10 – Ungenügend

Paul

Verbesserungswürdig: Zustand der Unterkunft
I left a day early it was un safe people were trying to get in my room 114an ask for a new room an they said they were booked.soI told them the room was unsafe so I decide to ask for another room an he would not let me have another room.So I decided to leave early one ahead of day ahead so they owe me a day so they said get in touch with you guys an you will reaburst. Me my money back of 75$dollors...please let me know when it happens.thank you.
Antwort von Guest Relation Management am 6. Feb. 2024
Hi Paul,Thank you for your feedback regarding your recent stay at our hotel. The issues you described are completely unacceptable and do not reflect the standards of our establishment. I assure you that we take your comments very seriously, and I will personally investigate the matter further to address the issues and ensure that appropriate measures are taken to prevent similar incidents in the future. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

10/10 – Hervorragend

Daniel

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Guest Relation Management am 12. Dez. 2023
Hi Daniel,Thank you so much for your perfect rating! We're thrilled to hear that you had an exceptional experience during your stay. Providing outstanding service and accommodations is our goal, and we're delighted that we met your expectations. We appreciate your choice to stay with us and look forward to welcoming you back for another excellent stay in the future.

6/10 – Okay

Imiura

Verbesserungswürdig: Personal & Service
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Guest Relation Management am 7. Dez. 2023
Hi Imiura,Thank you for taking the time to provide feedback on your stay with us. We are pleased to hear that you enjoyed the majority of your stay; however, we would appreciate your feedback and suggestions for improvement for your next visit. Your feedback will assist us in identifying our strengths and weaknesses. Thank you again, and we hope to see you soon!

6/10 – Okay

Lasandra

Mit dem Partner gereist
Gut: Personal & Service
It’s a motel..what you would expect
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Guest Relation Management am 6. Dez. 2023
Hi Lasandra,Thank you for sharing your feedback with us. We appreciate your concise comment, and we hope that your overall experience met your expectations. If there are any specific areas where we can improve or if you have additional feedback, please feel free to let us know. We value your input and look forward to the possibility of welcoming you back in the future.

10/10 – Hervorragend

Daniel

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
good service and quick
Aufenthalt von 2 Nächten im November 2023
Antwort von Guest Relation Management am 29. Nov. 2023
Hi Daniel,Thank you for sharing your positive feedback! We're delighted to hear that you experienced good service and a quick response during your stay. Providing efficient and attentive service is a top priority for us, and we're glad that we met your expectations. We appreciate your business and hope to have the opportunity to welcome you back on your future visits.

10/10 – Hervorragend

Daniel

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2023
Antwort von Guest Relation Management am 17. Nov. 2023
Hi Daniel,Thank you for giving us a perfect rating! It is our constant endeavor to provide exceptional service and create memorable experiences for our guests, and it's rewarding to know that we have succeeded in doing so for you. Your feedback serves as a great motivator for our team to continue delivering excellent service. We appreciate your business and hope to have the pleasure of serving you again soon.