2/10 Horrible
Jake B.
9 oct. 2024
Les points faibles : Propreté
RAT INFESTATION DO NOT STAY HERE!!
This was one of the worst stays I've had at a VRBO, avoid this property!!! One morning, we saw that something clawed into an apple we bought the day before and left shreds of the skin all over the counter. We then left and came back to find more claw marks in the apple while we were gone and multiple bags were chewed through. I called the owner to report the infestation and not only did they not apologize, but their response was "it’s getting cold so the rats are probably trying to get inside” and they would "put in a work order to try to get someone out today." When we came back that night, we didn't see any traps and more bags were chewed through. It was shocking they would be so cavalier and unapologetic about a rat in the kitchen of their property, and none of us slept from being so disgusted and freaked out. We had multiple issues beyond the rat as well. Multiple kitchen chairs were broken, a bedroom doorknob fell off, the cabinets had holes in them (likely from the rat), and one of the cabinet faces was completely broken off exposing the gas lines to the stove. The property looked like it hadn't been cleaned either! Multiple bedspreads were dirty, towels were stained, and plates and glasses were unwashed. One blowdryer also tripped a fuse that turned off most outlets in the house including where the router was plugged in, so we lost wifi. I emailed the owner detailing this all and got no response even though they reviewed me as a guest. Truly awful experience.
Jake B.
Séjour de 2 nuits en octobre 2024