Very heart breaking when you get a guest that leaves a one star review amongst 120+ Five (5) Star reviews. This guest neglected to mention that check in is 3pm and I was in touch with him earlier in the day letting him know once the maid service completes their task would send instructions. Again check in time is 3 pm and he received his instructions 10 mins early. The neighborhood presently has 7 properties under going renovations to become short term rentals. If that makes you feel unsafe that is beyond what we can provide. I can say we had a single female spend 8 days there a week before this guest arrived and if you read her review this guest is very critical and harmful type reviewer. The one positive this guest will no longer use VRBO and instead sounds like they will stay at the Ritz Carlton. This platform is for reasonable fares when traveling. There are other options that cost more that will satisfy your needs better. Sorry you felt the way you did. We will try even harder to correct the problems and provide a better traveling experience to our guest.

Madam your refund was approved by me and must go through VRBO. To feel your “run a round” was caused on my part simply is not the case. After reviewing your interactions we found several comments simply not to be true and still authorized your refund. It’s hRd to believe that you were so disturbed by the toilet yet you waited until your check out to complain . Most people would complain upon checking in? You stated there was no way for you to clean the stain that was allegedly ruined your entire 2 day stay when there is a toilet brush right next to the toilet. With over a 110 five (5) star reviews you madame are the first one (1) star. I found your stay with us unpleasant and in the future would never accept another reservation from you again either and rated your stay as a one (1) star experience as well. That old saying you can’t please everyone is true especially with the scammers.

The Blue Bungalow prides itself on being up to code with the City’s requirements for short term rentals and we display our license as soon as you walk in the door that shows we comply with all City requirements. The outlets are per building code and plenty through out the house.

No parking? That is not true there is off street parking right behind the house. Too many rules ? We do not allow smoking inside the house. Very unfair review that want not truthful. We try very hard to make all our guest stay enjoyable and very sorry this guest felt this way.