Hôtel près de North Creek Park, Des Moines, Des Moines

« Reserved a one bedroom suite as part of a gift for daughter's birthday. Ended up butted up against elevator listening to it roar past 2 feet behind our heads. Oh and air conditioning didnt work in the bedroom. So those sleeping on couch froze while those in bedroom swelter »

« The staff is very helpful and friendly and the property is well maintained. My only complaint is the electrical outlets by the bed did not work and we needed them for medical equipment and it would be nice to have vending machines on the floors. »

« Clean rooms nice staff nice location, but no coffee makers in the rooms anymore. But look for other place. »

« Very New and Modern with a good breakfast, easy in and out for my family and very close to shopping and many dining options. »

« Breakfast was good up until seeing the eggs. I understand that it makes sense to cook eggs they way in hotels. But, try to make it less watery next time. Drain out the egg pan more often. There was no signs of what the muffins was either. Waffle mix was too runny. Staff was very friendly »

« Piscine froide un peu. Le reste est très bien. Merci »

« The ceiling and walls had water damage and was coming down. The pool was out of commission most of the time. The whole place was infested with ants. woke up with ants in the bed. »

« Accommodated my needs when I asked for a different room. Great customer service. »

« Bon accueil. Très joli cadre (lac et golf). Petit déjeuner décevant par rapport à l'excellente qualité des autres prestations. Rapport qualité/prix excellent malgré petit déjeuner décevant. »

« Upon check-in, I discovered human waste in the toilet of my first assigned room, #311. When I reported this, the staff member on duty was visibly rude. After being moved to room #208, the same individual became argumentative regarding the room type and ultimately slammed the door on me. Due to the significant health concerns, I felt unsafe and checked out immediately. »

« Nice location, friendly staff, clean comfortable rooms. Breakfast was very basic/minimal but located in a nice open seating area. »

« The room was very clean. I was surprised and disappointed. I hadn’t brought my slippers because I did not know it was a non-carpeted surface, which made it cooler to the person walking barefooted. The staff that I met was superb! Even the housekeeper made an effort to understand what I wanted and very kind about it. I received two tasks to make sure I knew to contact them if needed. That indeed was friendly and helpful. The breakfast was wonderful with lots of choices and healthy foods. My...

« Hot tub in room was good size for two people, room was clean and bed was comfortable. »

« Breakfast was great »

« Construction is horrible. Could hear every footsteps from the people in the room above us. »

« Perfect »

« Très bel hôtel chaleureux. La chambre et la salle de bains étaient très propres. L'état général était ok. L'hôtel est à proximité des restaurants. Le petit déjeuner est bien fourni. Le seul bémol, lors de notre premier jour le petit déjeuner avait mis sous clé à 8h30 alors que les horaires sont jusqu'à 9h30 en semaine. La laverie ne fonctionnait pas aussi. Comme la plupart des hôtels le ménage n'est pas fait tous les jours. »

« There was a smell in the room that was awful!, shower curtain kept falling down, needed fresh paint as there were stains on the walls. Would not recommend! »

« Despite other negative reviews, the stay was better than expected, room was clean and had useful inner and outer doors, even several hot breakfast items in the morning. »