Hôtels de luxe à Les Carolines, États-Unis d’Amérique

« Wonderful hotel »

« Le stationnement valet n'était pas disponible, aucune place de stationnement disponible dans l'hotel, nous avons du nous stationner dans un stationnement publique à proximité où nous devons réactiver le paiement avant 7H AM... Pas du tout VIP ! Valet parking was not available, no parking space available in the hotel, we had to park in a nearby public parking lot where we must reactivate payment before 7:00 AM... Not VIP at all! »

« Très bel hôtel le long de la plage. Malheureusement plage inaccessible en face de l'Hôtel pour cause de travaux. »

« mixed by a person at reception who pulls a face and makes no effort! However, we were very understanding about the lack of a bed for our queue despite a reservation for 3 people..., the lack of delivery of our breakfast on the first morning, which we had to take and pay for elsewhere, the lack of response to our 2 emails for clarification on parking and the progress of this famous first breakfast delivery, the absence of any commercial gesture for these shortcomings.... »

« The rooms here are very nice and the staff is extremely helpful - when they saw that my family of four had booked two rooms to accommodate the two teenagers being in their own room, they upgraded us to a single two-bedroom suite for less than we were paying for the two rooms! Facilities are nice and they have activities and a downtown shuttle - what more could you need? »