Hôtel près de Northview Shopping Center, Des Moines, Des Moines

« Clean rooms excellent staff breakfast was ok not much of hot selection though »

« furniture was damage and bad looking, carpet seemed old »

« Perfect »

« Don’t bother. We had to stay here for a baseball tournament and I honestly cannot believe they would offer this as a hotel option. It looks nice from the photos online but the place is a dump. They have updated certain things, like the front desk, to make it look fresh and new but as soon as you walk down the hallway you can tell they really haven’t done anything. The carpet has to have been there since the 80’s. The second floor has no air conditioning in the hallways so it is extremely hot in...

« Breakfast is excellent. Very clean »

« Location was particularly appealing because of the walking access to shopping, great restaurants and entertainment. Breakfast had something for everyone and the staff was extremely attentive. What more could you ask? »

« Easy parking, room was clean no complaints. »

« We love their breakfasts, but this stay was not a good breakfast experience. We got there over a half an hour before the time for breakfast ended. But there was only one sausage left a couple of egg omelettes, no cinnamon roll rolls in the empty container, and when I tried to make a pancake, it just said pancake bag needs to be replaced, and there was also no orange juice. The attendant did come out and replace the juice when another guest was standing there waiting. I stood there waiting for...

« Spotless hotel! Very easy check in process, nice staff a good price for what you get! Close to restaurants and shops. »

« Nothing »

« Good hotel at an excellent price »

« Clean room, great breakfast. Staff very nice. Pool is definitely on the smaller size and unfortunately the hot tub was full of parents with cases...yes cases, of beer and other drinks and they never left the area for other people to get in and use the hot tub. »

« For a while I have been making reservations at the cheapest, sketchiest hotels or motels I can just to see how bad they are. THIS IS NOT THE WORST. There were problems; the light/fan in the bathroom sounded BAD. The wire was pulled out of the phone. There was no bulb in the wall fixture. The smoke alarm did not work at all. I had to jiggle the handle on the toilet to get it to stop running after flushing. It seems that places no longer put alarm clocks in the rooms; this one did. The room...

« I have never stayed in such a run down nasty hotel. It’s by the highway, and you hear it loud and clear. Never again. Traveled to Winterset after leaving Des Moines stayed a a hotel called Cobblestone it was beautiful, very clean, free breakfast, great service, bar. For a few dollars more than the hotel in DesMoines. I will stay there from now on, even though it’s an hour outside of DesMoines. »

« Clean, convenient location, and reasonably priced. We had problems with our tv, the front desk came up to disconnect and reconnect the HDMI cables, but it lost sound several times. That was annoying. »

« Upon check-in, I discovered human waste in the toilet of my first assigned room, #311. When I reported this, the staff member on duty was visibly rude. After being moved to room #208, the same individual became argumentative regarding the room type and ultimately slammed the door on me. Due to the significant health concerns, I felt unsafe and checked out immediately. »

« Shower had mold and the shower nozzle kept facing the wall. I wish when you make a reservation clearly for 6 people there would hear least a towel for each person and extra toilet paper. Staff was very welcoming and accommodating. »

« Ants in the pool room. Ants on my door to my room. Breakfast was out of forks, plates, syrup, fruit, muffins. Everything but waffles. »