Hotel Nuevo Mazatlán

« Habitación y vista hermosa »

« Our experience was not the best! First getting to access the property from the app was not easy. The link didn’t work. It took us about an hour to finally get it to work. The condo was nice but needs repairs, the beds and pillow were not comfortable, there were holes on walls and the main bed room AC started to leak with water. The staff were very nice and polite, unfortunately I cannot say that about the condo owners, some were rude. As far as the view of the ocean was great, easy access to the...

« El hotel en general es muy comodo y su personal muy atento, la alberca junto al mar es hermosa pues puedes ver los aterdeceres desde ahi y sin salir del hotel, en la playa es uno de los lugares poco concurridos por lo que es muy tranquila, y sobre todo: YA NO ESTAN LOS QUE VENDEN PAQUETES VACACIONALES FRAUDULENTOS, y esto es algo que se les agradece mucho Por lo que pueden ir con toda la confiaza del mundo. »

« I liked it has 2 pools and was very quiet »

« I rarely leave negative reviews, but this experience was truly unacceptable. The cleanliness was extremely poor. In the first room, the chair was dirty, there was dust on the floor, and both the bed sheets and towels were unclean. After requesting a room change, the second room was not much better — the towels were still dirty, there were oil stains on the bed sheets, and even greasy handprints on the bathroom door. Housekeeping standards here are simply terrible. Room service was incredibly...

« Propre et confortable. Plage sublime. Horaire navette pour aéroport limitée, température des bains tourbillons pourrait être plus chaude. »

« Ideal para descansar »

« All good »

« Buena ubicación »

« J’avais demandé un balcon mais je n’en avais pas! Ils ont accepté de nous changer chambre pour une avec balcon mais dans une sorte de tour! Nous devions monter 2 etages a pied! La chambre etait defraichie, un des lits etait mou, c’est vieux et laissé un peu a l’abandon! Mais la vue du balcon etait super belle! Tres bruyant le soir et la nuit! La piscine etait chaude et bonne! Pour Mazatlan c’etait pas chère donc on peux pas trop en demander ! »

« si »

« Clean, spacious and beautiful room. The staff very friendly. »

« si »