Hôtel près de Plage de Nyali, Mombasa, Mombasa

« Amazing view of the ocean and beach from the room. Staff was very healthful even when the AC unit had to be replaced, which was somewhat of an inconvenience. However, the atmosphere, beach views and access, the amazing food, and the helpful staff made up for any issues. I wish that they had a system to charge amenities and food to the room to pay all at the end of the stay, but overall loved my stay. »

« Personnel très courtois et efficace. Propreté impeccable. Programme d'activités pour les enfants. »

« Was ok. »

« We really liked this hotel. The staff was friendly. The breakfast was delicious. The location was nice and quiet, not far from public and private beaches (Nyali and Mombasa beaches.) Shopping was nearby. »

« Hotel confortable et beau , bien placé sur une belle plage . Bon après c l'horreur , personnels incompétent , Vol d'argent dans l'hôtel , nourriture infecte et chère , demandé une fiches à chaque fois que vous payez ou sinon on vs redemande l'argent . Le personnel est horrible et désobligeant , le directeur de l'hôtel ne gère rien . En bref je déconseille »

« Very much they passed all our expectations in every thing, breafast and the restaurant for dinner time, clean room, very friendly staff. Thank you, Ahmed »

« Stay away from this property - it seems to be a scam! Despite a confirmed booking by Expedia, upon arrival at Lux Suites the Palm around 8h30pm in the evening, I was told that there was no room available. There was no manager on-site, but the security guard called someone who told him to send us away. The person on the phone said they had been fully booked since the day before and that I had to take up any issue with Expedia. We were unceremoniously sent away late in the evening in an area of...

« I had a wonderful stay here! The staff was so friendly and helpful. I want to give a shout out to Edna, who was so extremely kind and offered me a lot of tips and advice on what to do in Mombasa. The room was also very comfortable, clean, and beautiful! I would happily stay here again! It was also a short walk away from the Nyali beach! »

« Thank you duncun for being a great host »

« There are no elevators so you walk up the stairs with your luggage. There is no shower head, only a handheld shower with the thinnest of water to shower with. Breakfast was…. very regular at 1-star level. It’s not worth the cost! »

« As expected given the price this is far from an upmarket area. The rooms were small but clean. Initially I was given a not very nice room with an ensuite that was more like an alcove with no shower but was fortunately moved to a better one. We had to navigate building works to get into the property and then walk on a raised wooden walkway. The place was clean and the staff pleasant and helpful »

« Front office staff was amazing! However, upon check in they tried to give me a room with a garden view instead of sea view room I had paid for. Had to ask for it to be sorted. Room was dusty, with cobwebs. On the last day there was no running water. Do not disturb sign on my front door was disregarded had maintenance knocked on my door at 6am. Awful experience! »

« Sengen var komfortabelt. Ligger ikke sentralt, langt å gå til alle steder. Det er en omvei å gå til stranden, tok mer enn 10 min å gå. Det er ikke hotel, mer som en Airbnb. Det er en leilighet som har prøvd å gjøre om til hotell. »

« This was the worse experience I have ever had! We checked in on Saturday. Shortly after a few hours, where I discovered there was no hot water and one of the ACs were broken, we lost complete power. After 2 hours of the host asking us to wait in the dark, I decided to leave and check into another hotel. The whole time I was in the dark, the host kept reassuring me, the power would come back on. After leaving the place, the owner refused to give me refund claiming he did not know I left, when I...