6/10 – Okay
Rachael M.
7. Sept. 2023
Verbesserungswürdig: Sauberkeit
Nice Place but NOT Clean or Well Managed
Positives: The actual apartment is nice and is as described in the listing. The location is great. My 3 year old walked to the beach. It’s nice to have an indoor pool when the weather is bad.
Negatives: The lock to the indoor pool was broken when we arrived. I called vacasa (the property management company) and they were completely unhelpful. I had four kids staring at a pool they couldn’t use, and it took 24 hours+ to get it fixed.
I found the dishwasher full of dishes from a previous guest. They were dirty (covered in obvious food remains), so I had to wash someone else’s dishes. At bedtime, my daughter went to get into one of the twin beds and we discovered dirty sheets covered in sand and hair. We ended up washing all of the sheets because we were so disgusted.
For the loss of the pool and the obvious lack of thorough cleaning, vacasa refunded us a total of $44.10. I will never rent a property managed by vacasa ever again and I do not recommend it to anyone. There is plenty of inventory in OCMD. Look elsewhere.
Rachael M.
Aufenthalt von 3 Nächten im August 2023