Helen was a great guest, she communicated well and was very easy going. Helen I was informed the day you left about the exhaust fan, I'm sorry it was not brought to my attention earlier, we could have moved you to a different room.Looking forward to hosting you in the near future. Thank you for making it North Star Villas

Hello good morning We at North Star Villas have read your review and would like to clarify the issues you brought forward. You said your room was dirty however the housekeeper said you did not want your room to be cleaned on a daily basis and she even had to insist that she changed your bed linen. You said you made a mistake with your date and was charged double the daily rate when you adjusted the date, North Star Villas DID NOT collect from you , you did Expedia Collect payment and North Star Villas WILL NOT RECEIVE double rate from Expedia so i suggest you take that up with Expedia if you were charged double rate. North Star Villas have no knowledge of such happenings. Your review also had in it that the refrigerator did not work, please note that the refrigerator is working and has been working since you were there , it froze ice when you were there correct ? sure indicator that it is working. You mentioned our location was hard to find, you were provided with our address and contact telephone number so if you had a problem finding the location i think the ideal thing to do was to call for directions. Regards North Star Villas

The North Star Villas family was thrilled to serve you as our guest. We look forward to serving you in the near future. Once again thanks for making it North Star Villas