Behandlungsräume für Paare

Bewertungen von Pineapple Court Hotel

2.5 out of 5
Pineapple Court Hotel
Pineapple Place, Ocho Rios, Saint Ann

Bewertungen

7.8

Gut

53 von insgesamt 151 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
46 von insgesamt 151 Gästebewertungen haben eine Bewertung von 8 - Gut" "
32 von insgesamt 151 Gästebewertungen haben eine Bewertung von 6 - Okay" "
11 von insgesamt 151 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
9 von insgesamt 151 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8.2/10

Sauberkeit

8.6/10

Personal & Service

6.8/10

Ausstattung

7.2/10

Zustand der Unterkunft

7.8/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im November 2021
Antwort von TraceyD am 28. Nov. 2021
Thanks for the review. We're happy you enjoyed your stay

4/10 – Schlecht

Beverley

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von TraceyD am 23. Mai 2024
I'm so sorry you had to wait for the room on arrival. Your wanted wanted to surprise you with the decorations and we communicated it late to the staff, hence the lengthly wait.

8/10 – Gut

Courtney

The hot water takes along time to comes out the faucet
Aufenthalt von 4 Nächten im März 2024
Antwort von TraceyD am 5. März 2024
Thanks for the feedback. Not sure about the hot water issue, we will look into that issue

8/10 – Gut

Tashira

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Very nice and helpfull staff, good breakfast, Great location!
Aufenthalt von 5 Nächten im Februar 2024
Antwort von TraceyD am 5. März 2024
Thank you so much for the review. We're glad you enjoyed you stay

6/10 – Okay

MARTIN

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
No elevator
Aufenthalt von 2 Nächten im Februar 2024
Antwort von TraceyD am 8. Feb. 2024
Thank you for the feedback. Yes wish wish we could have one installed too. Hopefully eventually

10/10 – Hervorragend

melva

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was good did not regret one bit of it i love it there
Aufenthalt von 12 Nächten im Januar 2024
Antwort von TraceyD am 31. Jan. 2024
We are so happy you enjoyed your stay. Thank you for staying with us and thanks for the review. Hope to see you next time

10/10 – Hervorragend

Joel A, New York

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Rooms are comfortable and poperly maintained. Hotel staff are very friendly and accomodating. Only major issue was plumbing. Sink was noisy at times and also terrible water pressure from shower. There are two restaurants and a mini-mart well within walking distance. Overall, a good stay!
Aufenthalt von 8 Nächten im Januar 2024
Antwort von TraceyD am 27. Jan. 2024
Thank you so much for this wonderful review We are very happy that you were comfortable. We apologize for the low water pressure. We have done some major work to address that situation and more. Hopefully you will get a chance to experience the upgrades in the future

8/10 – Gut

Duke

Gut: Sauberkeit und Personal & Service
Aufenthalt von 12 Nächten im Dezember 2023
Antwort von TraceyD am 26. Jan. 2024
Thanks for the review and the support!!

10/10 – Hervorragend

Cynthia

Aufenthalt von 4 Nächten im Januar 2024
Antwort von TraceyD am 24. Jan. 2024
Thank you so much for the ratings and for the support. We’re happy you enjoyed yourself.

10/10 – Hervorragend

Tricia-gaye

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
It was good
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von TraceyD am 31. Jan. 2024
Thank you for choosing Pineapple Court and thank you so much for the feedback. We’re glad you had a good stay. Looking forward to hosting you again in the future

2/10 – Ungenügend

Dam Massamba

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It’s stated that the check in time is from 3 pm to midnight 12 AM. I came to the hotel at 9 pm and the office was closed. It was raining. After few hours I decided to book another hotel close to the airport, in Montego Bay. Since I had two bookings I chose to go to the one closer to the airport knowing the my vacations were compromised.
Aufenthalt von 4 Nächten im Dezember 2023
Antwort von TraceyD am 1. Jan. 2024
We are sorry you had to leave to get closer to the airport. But please note that, as we state on our webpage, eventhough our Front desk closes at 8:00PM, the security in quite prepared and capable of checking in guest after 8:00

10/10 – Hervorragend

David

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great overnight stay
Great short stay. Nice new restaurant and bar.
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von TraceyD am 6. Dez. 2023
Thank you so much for the review. We really appreciate it and your support. Wishing you all the very best. And looking forward to seeing you next time

6/10 – Okay

Desmond

Gut: Personal & Service
The entire staff were very professional and helpful, their breakfast was great, the place needed some upgrades
Aufenthalt von 13 Nächten im Oktober 2023
Antwort von TraceyD am 26. Nov. 2023
Thank you for the review. We're delighted to hear that you were happy with our staff and enjoyed our breakfast offerings. We also appreciate your constructive feedback regarding the need for upgrades. We continuously strive to enhance our facilities and services, and your input is invaluable in helping us identify areas for improvement. Rest assured, your comments will be shared with the management team for consideration in future plans.

8/10 – Gut

Stephen

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von TraceyD am 28. Okt. 2023
Thank you for the ratings. We’re happy you had a good time. Thanks also for the support. Looking forward for to your next visit

8/10 – Gut

Tanaya

Gut: Sauberkeit
Antwort von TraceyD am 14. Okt. 2023
Thanks for the review. We’re glad you were happy with your stay

4/10 – Schlecht

Jason

Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
You get what you pay for. This hotel is not a "hidden gem". This hotel or "bed & breakfast" is AVERAGE AT BEST. I stayed at this hotel from 8/11/2023 - 8/14/2023. The room looked outdated. Fixtures in the bathroom looked worn and rusted. There weren't any ice machines or vending machines at this place. The "restaurant" lacked staffing after breakfast was served. I ate the ackee and saltfish. It made my stomach ache for hours. There were two receptionists at the front desk. One was friendly and the other one... was not. The friendlier receptionist could not help me secure a taxi or tell me when/where I could exchange money. Housekeeping did a good job cleaning my room. The gentleman that worked there (as a security guard?) was friendly and attentive. If you stay here, do yourself a favor and understand that this is NOT a 5 star or even a 4 star hotel. I advise you don't make the same mistake I made by being influenced by the positive (suspicious?) reviews for this hotel. This hotel is closer to a 2.5 star rating, in my opinion.
Aufenthalt von 3 Nächten im August 2023
Antwort von TraceyD am 16. Sept. 2023
I am very sorry about your experience and to read this review. Your feedback has been received and we will address accordingly

10/10 – Hervorragend

David

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Short stay
Perfect
Aufenthalt von 2 Nächten im Juli 2023
Antwort von TraceyD am 5. Aug. 2023
Thank you for your review and your support. We’re glad you had a good time

4/10 – Schlecht

Nichola

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
The only thing that was good at this property was the breakfast and the air condition in the room.
Aufenthalt von 1 Nacht im Juli 2023
Antwort von TraceyD am 15. Aug. 2023
Thank you for taking the time to provide your feedback. We apologize for any inconvenience you experienced during your stay. However we are glad to hear that you enjoyed our breakfast and the amenities in the room. We hope to have the opportunity to welcome you back and provide a more enjoyable experience.Best regards,Pineapple Court Hotel

10/10 – Hervorragend

David

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Perfect
Perfect
Aufenthalt von 1 Nacht im Juli 2023
Antwort von TraceyD am 13. Juli 2023
Thank you so much for the perfect ratings. We are happy you were comfortable with your stay. Thanks again for the support

6/10 – Okay

Jason

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
We liked that they cleaned the room daily. We didn't like the intermittent hot water, the light in the room was not much, there were too many noisy guests hanging by the pool. Breakfast is served a bit too late.
Aufenthalt von 5 Nächten im Juni 2023
Antwort von TraceyD am 27. Juni 2023
Thank you for the feedback. Your concerns will be appropriately forwarded to the relevant departments. The security has been reminded to address noisy guests

10/10 – Hervorragend

David

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Short stay
Short 3 night stay. Everything perfect
Aufenthalt von 3 Nächten im Juni 2023
Antwort von TraceyD am 27. Juni 2023
Excellent, Thank you so much for the feedback and for the great support

8/10 – Gut

James

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 7 Nächten im Juni 2023
Antwort von TraceyD am 27. Juni 2023
Thank you for the ratings. We are happy you were comfortable

6/10 – Okay

Luiz Henrique Gomes Coelh

Aufenthalt von 2 Nächten im Juni 2023
Antwort von TraceyD am 27. Juni 2023
Thank you for the rating. I hope most things were to your satisfaction

8/10 – Gut

Annette Marie, Paso Robles

Gut: Sauberkeit und Zustand der Unterkunft
Chef was amazing!
Aufenthalt von 3 Nächten im Mai 2023
Antwort von TraceyD am 27. Juni 2023
That's great to hear! Thank you. We will share with him

8/10 – Gut

Garfield

Gut: Sauberkeit und Personal & Service
Aufenthalt von 2 Nächten im März 2023
Antwort von TraceyD am 23. März 2023
Thanks for the ratings and thanks for staying with us

8/10 – Gut

Monica

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Great stay
My stay was very good evryone was frienly The room was so comfettsble the food abd the presentation was amazing my only fault was the shower it is very small....grat place i already recomend my friends
Aufenthalt von 3 Nächten im Februar 2023
Antwort von TraceyD am 2. März 2023
Thank you so much for choosing Pineapple Court Hotel, for recommending us and for this great review. We are very happy you enjoyed your stay

8/10 – Gut

Pamela

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Breakfast was great. Microwave and fridge was welcomed. There were no spreads on the beds, was necessary.
Aufenthalt von 1 Nacht im Februar 2023
Antwort von TraceyD am 23. März 2023
Thanks for the feedback. I'm so sorry about the beds, we have blankets available at the front desk

8/10 – Gut

Kathleen

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very helpful staff. Available parking. Was adequate for our one-night stay.
Aufenthalt von 1 Nacht im Januar 2023
Antwort von TraceyD am 13. Feb. 2023
Hello, Just seeing this. I apologize. Thanks much for taking to time to share your thoughts.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Awesome 😎 location for couples
The stay was lovely , the room was excellent.. quiet and comfy... Just didn't like the face that the access toghe pool was closed so you'd have to walk all the way at the front of the property to access the pool ... That was a no for me to
Aufenthalt von 1 Nacht im Januar 2023
Antwort von TraceyD am 1. Feb. 2023
I am so happy you enjoyed your stay, however I am confused regarding your challenge with the pool access. After looking into your concern, I understand that there was a wedding that aparently got out of contorl. I'm so sorry about this. We will ensure that events like these are better controlled

10/10 – Hervorragend

Jan Michael

Aufenthalt von 3 Nächten im Januar 2023
Antwort von TraceyD am 23. März 2023
Thank you for staying with us. We are happy you enjoyed your stay

8/10 – Gut

Rachael

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
The property is secluded and quiet. There was nothing spectacular in and around the area.
Aufenthalt von 9 Nächten im Januar 2023
Antwort von TraceyD am 24. Jan. 2023
Thank you for the rating and the feedback.I'm sorry you were not happy with the surroundings with the Mahogany beach and the dining options. I am happy though that you were comfortable with the hotel

10/10 – Hervorragend

Tamara

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Fantastic
Antwort von TraceyD am 19. Jan. 2023
Thank you so much for this review. We're happy you chose Pineapple Court and that you had a great time.

6/10 – Okay

Delano

Geschäftlich gereist
Gut: Sauberkeit und Personal & Service
The Pineapple court hotel experience was ok the overall property and staff are excellent the only thing they need to do is renovate their bathrooms and make it modern. Loved my stay though.
Antwort von TraceyD am 18. Jan. 2023
Thanks for the feedback. Yes, we will look at renovating the bathrooms

8/10 – Gut

Dionne

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
The hotel 🏨 and service was good
Aufenthalt von 1 Nacht im Januar 2023
Antwort von TraceyD am 7. Jan. 2023
Thank you for the rating and the feedback. We are happy you were comfortable with your stay

2/10 – Ungenügend

Michele

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
There is was no working water pressure ams no hot water. Told staff they had no solution.
Aufenthalt von 1 Nacht im Dezember 2022
Antwort von TraceyD am 31. Dez. 2022
We are really sorry about your experience. Not sure about the water pressure but the hot water was addressed but switching from our solar system to the electrical (due to the consistent weather condition). Maybe you did not notice the solution since you were there for only one night. Again we apologize for the inconvenience and will implement more proactive actions in the future

10/10 – Hervorragend

David

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im November 2022
Antwort von TraceyD am 3. Dez. 2022
Thank you so much for the great rating. We are happy you enjoyed your stay

2/10 – Ungenügend

Suejenn

Geschäftlich gereist, Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
HORRIBLE customer service!
Aufenthalt von 1 Nacht im November 2022

10/10 – Hervorragend

David

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im August 2022
Antwort von Tracey am 28. Aug. 2022
Thanks for the great ratings. We glad you enjoyed you stay

2/10 – Ungenügend

brandon

Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
There was barely faucets water in my bathroom
Aufenthalt von 3 Nächten im August 2022
Antwort von Tracey am 24. Aug. 2022
I’m so sorry to hear about your water issues. We got some water saving devices that seem to restrict the flow. This is being addressed

10/10 – Hervorragend

Yonique

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property exceeded my expectations for a small bed and breakfast in ocho rios. The room was clean and well prepared with all the necessary amenities. The breakfast was well prepared and very good. I stayed for 1 night and it was a great experience. Good spot if you are just looking for somehwere to stay while you go adventure seeking in the parish.
Aufenthalt von 1 Nacht im August 2022
Antwort von TraceyD am 18. Aug. 2022
We are so happy that you enjoyed your night. Thanks for the great review and for choosing Pineapple Court

10/10 – Hervorragend

Jeffroy

Gut: Personal & Service und Zustand der Unterkunft
The hotel was hard to find because it was located on a lonely back street. Signs wer,nt legible for one to see
Aufenthalt von 3 Nächten im Juli 2022
Antwort von TraceyD am 15. Juli 2022
Thank you so much for the ratings. I'm so sorry to hear that you had issues finding us. We have just posted a new sign with reflective lights just last month. Also just for the future, we are on Google maps.

10/10 – Hervorragend

Kereen

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Juli 2022

10/10 – Hervorragend

David

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Juni 2022
Antwort von TraceyD am 2. Juli 2022
Thanks for the great review. We are happy that you were comfortable

8/10 – Gut

Sonya

Gut: Personal & Service
I especially liked the history displayed in the restaurant. Restaurant do need some renovatin and offer Amrrican breakfast. Staff was nice and helpful. Hotel is not located close to town
Aufenthalt von 1 Nacht im Mai 2022
Antwort von TraceyD am 13. Juni 2022
Glad you enjoyed your stay and the feedback. Renovations have started.

6/10 – Okay

Garfield

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
As others have said, it is in a junky side of town but not unsafe. You can get to everything quickly. The breakfast is a $10 value $20 for two people. Take that of the cover change and you have a great value. The property is good for a one night two most stay.
Aufenthalt von 1 Nacht im Mai 2022
Antwort von TraceyD am 13. Juni 2022
Thank you for your feedback. But I'm not understanding you recommendation. Are you saying to take off breakfast?

10/10 – Hervorragend

Toya, Jersey City

Mit einer Gruppe gereist
Gut: Personal & Service und Zustand der Unterkunft
The staff was very helpful. The pool need cleaning but overall I love this place been staying here for about three years now.
Aufenthalt von 3 Nächten im Mai 2022
Antwort von TraceyD am 9. Mai 2022
Thank you for the review. We will double check on the pool. Thank you so much for your continued support.

10/10 – Hervorragend

Kamelle

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff was warm, friendly and inviting. Amazing complimentary breakfast by a great chef. Grounds were well kept and pool a great little touch.
Aufenthalt von 2 Nächten im März 2022
Antwort von TraceyD am 28. März 2022
Thanks for the great review. We're happy you enjoyed your stay

6/10 – Okay

Omarris, Murfreesboro

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
When one person is rude it can make everything uncomfortable and that's what happened with breakfast one morning! Just because I don't speak the language don't think I don't understand
Aufenthalt von 5 Nächten im März 2022
Antwort von TraceyD am 24. März 2022
I'm so sorry about this. This definitely does not represent how we try to operate. Thank you for brining this to our attention. It will be addressed

8/10 – Gut

Hugh

Aufenthalt von 2 Nächten im März 2022

10/10 – Hervorragend

Paul

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Februar 2022