Hôtel près de Distillerie Ole Smoky Moonshine, Gatlinburg, Gatlinburg

« Manager Monty was extremely unprofessional Milly desk work completely unprofessional she hugged me without my permission they both mad comments no one should share with a paying guest after I complained they became very aggressively rude toward me and my family !never acknowledged us gave free drinks too white family didn’t offer any to us and it was a birthday! Also pool wasn’t working in door nor the infinity pool the parking lot was limited but charging 15$ a night guest didn’t have nowhere...

« The room was spacious and VERY clean and the cleaning staff was very friendly and helpful. »

« Beautiful hotel and views in a great location. Only complaint was on our first morning when I needed assistance and the individual at the front desk was less than helpful. All others were great. »

« Wonderful central location. Love the old-time-Gatlinburg vibe. »

« It was great »

« Good »

« Petit motel très sympa et proche du centre-ville! Parfait »

« Good »

« I seldom complete reviews but the stark contrast between the attractiveness of this hotel and room (balcony, hot tub, fireplace) and the comfort of the mattress was stark. After hiking over 14 miles in the mountains, the mattress still felt like sleeping on the ground. I expect a better mattress from Hilton. »

« I loved everything except there was no microwave so don’t bring food back from a restaurant. The mini fridge wasn’t very cold but that was probably isolated. Aside from that it was perfect. »

« The staff was incredible and the hotel very clean »

« Do not EVER STAY at Holiday Inn Express in Gatlinburg. One of our worst experiences ever at any hotel we’ve ever been to. So many things I can’t even list them all but most importantly was the fact we were charged over three times the amount of what our actual rate was for our stay and they charged our card that amount three times. We still haven’t been refunded days later. We’ve been told multiple times we will be contacted by the owner, which has not happened days later. Probably have tried...

« Beds were very, very comfortable and it was a great location right on the strip »

« Very clean. Nice amenities. Great view. »

« Thank you our stay was lovely! Can you help me file a lost and found request? Room number 617 from April 24th to April 27th I left sunglasses either in the room or pool area. 541-990-9396 trishezell@gmail.com »

« Perfect location, you walk right out on the strip, will definitely be back! »

« Jacuzzi hors d usage, dommage, mais cela peut arriver »

« The rooms are very clean and the free breakfast is amazing so good the staff was very friendly and welcoming when we checked in »

« Rien à redire c'était extra. »