Hôtel près de Distillerie Ole Smoky Moonshine, Gatlinburg, Gatlinburg

« Manager Monty was extremely unprofessional Milly desk work completely unprofessional she hugged me without my permission they both mad comments no one should share with a paying guest after I complained they became very aggressively rude toward me and my family !never acknowledged us gave free drinks too white family didn’t offer any to us and it was a birthday! Also pool wasn’t working in door nor the infinity pool the parking lot was limited but charging 15$ a night guest didn’t have nowhere...

« The room was spacious and VERY clean and the cleaning staff was very friendly and helpful. »

« Beautiful hotel and views in a great location. Only complaint was on our first morning when I needed assistance and the individual at the front desk was less than helpful. All others were great. »

« Wonderful central location. Love the old-time-Gatlinburg vibe. »

« It was great »

« Good »

« Petit motel très sympa et proche du centre-ville! Parfait »

« Good »

« I seldom complete reviews but the stark contrast between the attractiveness of this hotel and room (balcony, hot tub, fireplace) and the comfort of the mattress was stark. After hiking over 14 miles in the mountains, the mattress still felt like sleeping on the ground. I expect a better mattress from Hilton. »

« Do not EVER STAY at Holiday Inn Express in Gatlinburg. One of our worst experiences ever at any hotel we’ve ever been to. So many things I can’t even list them all but most importantly was the fact we were charged over three times the amount of what our actual rate was for our stay and they charged our card that amount three times. We still haven’t been refunded days later. We’ve been told multiple times we will be contacted by the owner, which has not happened days later. Probably have tried...

« The staff was incredible and the hotel very clean »

« Beds were very, very comfortable and it was a great location right on the strip »

« Very clean. Nice amenities. Great view. »

« Thank you our stay was lovely! Can you help me file a lost and found request? Room number 617 from April 24th to April 27th I left sunglasses either in the room or pool area. 541-990-9396 trishezell@gmail.com »

« Jacuzzi hors d usage, dommage, mais cela peut arriver »

« I was very satisfied with everything, room had recently obviously been renewed , all perfect furniture, and carpet, beds, & bath, JUST OUTSTANDING. Break also big & good! Location right on main street, easy walking anywhere. »

« Rien à redire c'était extra. »

« Decent place to stay and very close to the strip »

« Parking convenient & safe. Elevator on premises. Property undergoing renovations. Rooms a mix of modern & vintage style. Staff lovely & helpful. Breakfast is an assortment of packaged conveniences but it’s a start for coffee & a banana. Trolley stops across the road. Main Street is 2-3 minute walk. Would stay again! »