4/10 – Schlecht
Elena
17. Mai 2024
Verbesserungswürdig: Sauberkeit und Personal & Service
Arrived on the hotel received a dirty room, front desk offered to upgrade my room. This time there was a guest still inside the room. Computers were down so there was a challenge trying to get a clean unoccupied room. 4 tries in total to get what appeared to be a clean room. Was not!! Housekeeping at this hotel take shortcuts. My bed was made but had an odor of another guest. Stale cigarettes on the pillow GROSS!! I had to return to the front desk to get clean sheets.
Spoke to the manager the next day to get everything resolved and he never followed through on his promise to make things right. No refund for the disgusting room. Nor Marriott points that were promised for my inconvenience. Behind the property in the field is a camp of homeless. I would not recommend this hotel.
Elena
Aufenthalt von 1 Nacht im Mai 2024