Hôtel près de Ontological-Hysteric Theater, New York, New York

"Le petit déjeuner qui était compris dans le tarif de la chambre c’était de l’arnaque ! Je n’ai jamais vu un petit qui se termine à 9h30 ! La dame fermait la porte pour ne pas que les clients rentrent ! Et même pas eu de fruits ! Bref l’expérience du petit déjeuner était décevante mais la chambre était très bien "

"The hotel was clean, and the staff were professional. However, the breakfast could definitely be improved. There was no water available, so I had to go to the reception desk to get some fresh water, and there was no toaster either. The shuttle hours especially the evening are not realistic at all! It stops at 9pm!! "

"Chambre moyenne, manque principalement de rangement (cintres, de quoi poser la valise + une seule table de nuit pour lit double). Bon emplacement à 10min à pied du métro pour rejoindre Manhattan. "

"Personnel est surtout le manager qui voulait nous facturer 4 dollars par valise pour les garder en attendant de recuperer notre voiture de location"

"Superbe chambre , propre tout le confort nécessaire et la vue au top du top 👌. Et très bon personnel très professionnel. Un hôtel que je recommande vivement pour un séjour a New York avec en prime le métro a côté de l'hôtel 😁."

"There was everything we needed. A car park is available. There is no real breakfast but if you have a few biscuits you'll be just fine as they provide with unlimited tea and coffee."

"Chambre propre et tres agreable...super salle de bain (gel douche, shampoing, après shampoing, sèche cheveux. Four micro onde et mini frigo dans la chambre...petite epicerie sisponible 24/24...beaucoup de choix pour le petit dej salé et sucré, cafe a volonté 24/24 et le personnel acceuilet service super et souriant...nous n avons pas utiliser le service de la navette parce que nous sommes arrivés et partis de Newark...je recommande +++ cet etablissement"

"I rarely leave negative reviews, but my experience at the Dutch Hotel NY was completely unacceptable. On March 19, around 11:00 PM, I arrived with my family, including two children. The room had clearly not been cleaned after the previous guests: garbage everywhere, unmade beds with used sheets, and a dirty bathroom. There was no staff on site. We immediately contacted customer service, but no real solution was offered. We were told that no other rooms were available and that it was impossible to send anyone to clean, even though rooms were visibly available online. The time of arrival does not change anything: a prepaid room should be clean and ready. We were left with no choice but to clean the room and change the bedding ourselves, late at night, with our children. I could have understood the situation if the hotel had made any effort to correct their mistake, but that was not the case. The responses I received after contacting the hotel for a week appeared to be automated (AI-generated), saying they would look into the issue, but with no real follow-up or action. I contacted Expedia four times and followed all the required steps. After 17 days of endless back-and-forth, which cost me a significant amount of time and energy, I finally received a 50% refund for the first night. Even though a refund was issued, it is clearly insufficient given the severity of the issue, the complete lack of service, and the time lost. This situation cast a shadow over our trip and turned"

"Très belle hôtel, bien situé. "