Rezeption

Bewertungen von Best Price Motel and Suites

2.5 out of 5
Best Price Motel and Suites
2610 Lutcher Dr., Orange, TX

Bewertungen

7.4

Gut

58 von insgesamt 150 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
38 von insgesamt 150 Gästebewertungen haben eine Bewertung von 8 - Gut" "
19 von insgesamt 150 Gästebewertungen haben eine Bewertung von 6 - Okay" "
14 von insgesamt 150 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
21 von insgesamt 150 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7.0/10

Sauberkeit

8.4/10

Personal & Service

6.8/10

Ausstattung

6.8/10

Zustand der Unterkunft

7.2/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Wolfgang

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im Juli 2022
Antwort von Jess am 14. Juli 2022
Wolfgang, we appreciate you taking the time to leave us a review. We hope next time we can turn that 6 to a 10. Have a blessed day.

10/10 – Hervorragend

Christof Franz Peter, Hamburg

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2022

2/10 – Ungenügend

Daniel

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Jess am 23. Mai 2024
Daniel, we are perfectly okay with your review. After your lengthy stay on our property, stating you have one animal but in actuality having 3, then to damage 4 rooms by intentionally leaving the sink running with the stopper in. We'll gladly take that 1. Thank you very much.

6/10 – Okay

Luis

It’s was not all that was ok breakfast should be better and also room are old
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Jess am 20. Mai 2024
We thank you for your review.

10/10 – Hervorragend

Jessie

Mit Haustieren gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Jess am 20. Mai 2024
Thank you for your review.

8/10 – Gut

Crystal

Mit der Familie und kleinen Kindern gereist
Gut: Personal & Service und Zustand der Unterkunft
Front desk was very helpful in extending our day Housekeepers were very nice when walking by asking if we needed more trash bags etc My only complaints are the floor was dirty nothing a quick sweep and mop can’t fix Also the bathrooms were a bit dated and could’ve used a stopper so my son can bathe Another than that enjoyed my stay also if you need to get food delivered they usually deliver in the area within 15 min
Aufenthalt von 6 Nächten im April 2024
Antwort von Jess am 29. Apr. 2024
Thank you for your wonderful review. Have a blessed day.

4/10 – Schlecht

Santangelio

Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
The room was dirty the bathroom was dirty the ice machine didn’t work
Aufenthalt von 1 Nacht im März 2024
Antwort von Jess am 19. Apr. 2024
Thank you for your review. To avoid confusion we have it clearly posted that one ice machine is under maintenance while the other is in perfect working order. Thank you for observing these postings. Have a blessed day.

6/10 – Okay

Darlene

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
You get what you pay for..so I didn't expect much. Staff was very pleasant !! They did come in and make the beds dailey and change our towels. Motel was right by the freeway, but surprisingly quiet in the room. Sheets and towels were stained, but clean. The sink was cracked, a lamp was broke - but it was low $$. Those things all come with paying less. My only complaint would be the breakfast. Juices and buscuit gravy were watered down - so much to just be nasty.
Aufenthalt von 3 Nächten im April 2024
Antwort von Jess am 19. Apr. 2024
Thank you for your review. Have a blessed day.

6/10 – Okay

Jessica

Mit der Familie gereist
Under the beds had not been cleaned
Aufenthalt von 1 Nacht im März 2024
Antwort von Jess am 8. Apr. 2024
Thank you for your review. Have a blessed day.

10/10 – Hervorragend

Justin

Mit Haustieren gereist, Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
One of the best hotel experiences I've had.
Aufenthalt von 1 Nacht im April 2024
Antwort von Jess am 8. Apr. 2024
Thank you for your review. Guests like you are wonderful to host. Have a blessed day.

10/10 – Hervorragend

Berenice

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent service
Aufenthalt von 5 Nächten im März 2024
Antwort von Jess am 5. Apr. 2024
Thank you for your wonderful review. Have a blessed day.

10/10 – Hervorragend

Andre

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Easy
Aufenthalt von 4 Nächten im März 2024
Antwort von Jess am 5. Apr. 2024
Thank you for your wonderful review. Have a blessed day.

10/10 – Hervorragend

Justin

Gut: Personal & Service und Zustand der Unterkunft
🍌
Aufenthalt von 1 Nacht im März 2024
Antwort von Jess am 25. März 2024
We at the Best Price Motel Thank you for your amazing review. Have a blessed day.

10/10 – Hervorragend

JOSE. LUIS

Aufenthalt von 3 Nächten im März 2024
Antwort von Jess am 5. Apr. 2024
Thank you for your wonderful review. Have a blessed day.

4/10 – Schlecht

Lukman

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Bath room
Aufenthalt von 1 Nacht im März 2024
Antwort von Jess am 14. März 2024
We appreciate all feedback.

2/10 – Ungenügend

Maria

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Jess am 21. März 2024
We appreciate all feedback.

10/10 – Hervorragend

Jessika

Gut: Personal & Service
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Jess am 29. Feb. 2024
Thank you for your review.

10/10 – Hervorragend

Joni

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Price was great, room was clean, staff was friendly
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Jess am 19. Feb. 2024
Thank you for your review. Have a blessed day.

10/10 – Hervorragend

Sidney

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Friendly helpful staff, clean, quiet, enjoyed our stay.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Jess am 19. Feb. 2024
Thank you for your review. Have a blessed day.

8/10 – Gut

Macie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
When we checked into the room the AC wasn't working right. When i called the front desk they was quick to change our room with no problem.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Jess am 15. Feb. 2024
Thank you for your review. Have a blessed day.

8/10 – Gut

Jeremy

Geschäftlich gereist, Mit einer Gruppe gereist
Gut: Sauberkeit und Personal & Service
Best spot in the area within the price range
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Jess am 15. Feb. 2024
Thank you for your review. Have a blessed day.

6/10 – Okay

Misty

Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Mardi Gras
Stopping thru for Mardi Gras for a quick change and nap. Place needs a lot of upgrades. Shower head so filthy needs to just be thrown away. Towels with holes sheets with stains. Used soap found on floor. Bed way too bouncy and stiff. Overall I would stay again.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Jess am 15. Feb. 2024
Thank you for your review. Have a blessed day.

8/10 – Gut

DANIEL

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Jess am 29. Jan. 2024
Thank you Daniel for your review of The Best Price Motel and Suites. Have a blessed day.

4/10 – Schlecht

Deanthony

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Jess am 29. Jan. 2024
Thank you for your review ma'am.

2/10 – Ungenügend

George

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Jess am 24. Jan. 2024
George, as it states on our website you must be over the age of 21 to book a hotel room. You were refunded fully. You never made it past the front desk.

8/10 – Gut

Keith

Mit dem Partner gereist
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Jess am 24. Jan. 2024
Thank you for your review.

8/10 – Gut

Margaret

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
We had no complaints about the accomodations
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Jess am 15. Jan. 2024
Thank you for your review. Have a blessed day.

8/10 – Gut

Kenneth

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staff was very gracious and helpful.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Jess am 15. Jan. 2024
Thank you for your review. Have a blessed day.

8/10 – Gut

Jeremy

Geschäftlich gereist
Gut: Sauberkeit
It's a pretty solid place for the price. Would stay again. Just pray there isn't rain or the power will go out.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Jess am 9. Jan. 2024
Mr. Barber, we thank you for the review. There was a major storm that knocked out power to a number of businesses and homes. Unfortunately, we do not control mother nature.

2/10 – Ungenügend

Lesa Douga

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Jess am 8. Jan. 2024
Ms. Douga, our staff and room facilities aren't equipped or trained to assist in the type of medical mishaps your husband needed. All request during your stay were met. However, there are some issues that are out of the staffs hands. We hope you have a blessed day.

10/10 – Hervorragend

LaVern

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Jess am 8. Jan. 2024
LaVern, on behalf of The Best Price Motel and Suites, we thank you for your wonderful review. Have a blessed day.

2/10 – Ungenügend

Jeremy

Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Jess am 8. Jan. 2024
Thank you for taking time to leave a review. Have a blessed day.

10/10 – Hervorragend

BRANDON

Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Jess am 8. Jan. 2024
Brandon, on behalf of The Best Price Motel and Suites, we thank you for your wonderful review. Have a blessed day.

6/10 – Okay

Sascha, Austin

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
Staff are friendly and fast. Room was dirty. Sink and shower drains partially blocked. BF was all right. Overall stay was okay. Right at the highway so convenient and affordable.
Aufenthalt von 1 Nacht im November 2023
Antwort von Jess am 22. Nov. 2023
Sascha, we thank you for staying at the Best Price Motel and Suites. You have brought our attention to a few areas that need some attention. We hope you have a blessed day.

6/10 – Okay

Anita

Verbesserungswürdig: Sauberkeit
Aufenthalt von 1 Nacht im November 2023
Antwort von Jess am 20. Nov. 2023
Anita, thank you to your family for staying with us here at The Best Price Motel and Suites. We hope you have a blessed day.

8/10 – Gut

Dmitry, Moscow

Mit der Familie gereist
Gut: Personal & Service
A very tired motel from 70th
Aufenthalt von 1 Nacht im November 2023
Antwort von Jess am 16. Nov. 2023
Mr. Firsov, we thank you for your review. Some rooms are a little dated, but I wouldn't say tired. Your room amenities included a 55 in flat screen with Netflix. We hope you have a blessed day.

8/10 – Gut

Joseph

Gut: Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit
Clean Better
We have been going there for a few years now. It's convenient and we just need a place for a night sleep. It looked like they recently refurbished the room. Fresh paint job, large screen TV w/Dish network. The floor was gritty, the bathtub could have been cleaned better. The toilet seat was annoying, it was too small for the toilet. It sat on the bowel crookedly, it would swivel side to side when you sat on it. The sink was like the construction people cleaned it. It looked new but had some brown material ion the side away from the actual sink. Out of curiosity, I wet a wash rag and was able to scrub one mostly away. The top of the backsplash was filthy. It almost looked totally black. I used the wash with the same cloth and wiped it. Now it is white for about six inches. Someone needs to check the room after the maid is done and sweep and mop periodically. The gritty floor is in most rooms we have stayed in over the years. We got there early for check in, which we have done about half the times before. They told me, my room is ready but she would have to charge me $10.00 if I wanted to check in. They are a low priced motel and now want to gouge for extra money. If you going to charge extra' put it on your web site.
Aufenthalt von 2 Nächten im November 2023
Antwort von Jess am 14. Nov. 2023
Mr. Lenkner, we appreciate your feedback on the rooms. That is something we will discuss and rectify. As per our policy of charging an early check in fee. It is posted on our website. Please go to Fees and Policies where it has been posted for the last 3 years. As you were trying to check in before noon, yes an early check in fee will be charged. Your price gouging comment was wildly unnecessary. Please read all fees and policies before booking online. Have a blessed day.

2/10 – Ungenügend

Scott

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Shower was disgusting, the floors not washed, slept in my clothes on top of the bed. Beware!!
Aufenthalt von 1 Nacht im November 2023
Antwort von Jess am 14. Nov. 2023
Mr. Carson, we are sorry to hear of your unhappiness during your stay with us. If given the opportunity we could have rectified to issue. Have a blessed day.

6/10 – Okay

Mable

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
The cleanliness of property was unsatisfactory and rooms was dated.
Aufenthalt von 1 Nacht im November 2023
Antwort von Jess am 6. Nov. 2023
Ms. Woodfork, it is unfortunate to hear of your unhappiness with your stay. Upon arrival you were very pleased with the pricing and look of our property. We tried to accommodate your family at the best of our ability, however, we can not allow you to stay until 2:30pm without extra charges being applied. We do ask that your family members that removed an ice bucket without paying for it please call and do the right thing. We do hope you have a blessed day.

10/10 – Hervorragend

Roy

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Jess am 30. Okt. 2023
Roy, on behalf of the Best Price Motel and Suites staff we thank you for your wonderful review. We hope to see you again. Have a blessed day.

2/10 – Ungenügend

lori

Aufenthalt von 1 Nacht im September 2023
Antwort von Jess am 16. Okt. 2023
Mr. Wolfe we are sorry to hear of your unhappiness with your stay. We would love to hear your actual feedback to see what needed work.Thank you

2/10 – Ungenügend

Juan C., Taylorsville

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im September 2023
Antwort von Jess am 26. Sept. 2023
Thank you for your response.

10/10 – Hervorragend

Margaret

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im August 2023
Antwort von Jess am 29. Aug. 2023
Mrs. Margaret, on behalf of the Best Price Motel and Suites we thank you for your wonderful review. We are pleased to know we have met your expectations.

6/10 – Okay

paul

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Low price for a average experience = value.
Aufenthalt von 1 Nacht im August 2023
Antwort von Jess am 24. Aug. 2023
Mr. Speck, thank you for taking time out to leave The Best Price Motel and Suites a review. We do angle rates towards to the working class, keep it responsible. We hope to see you again on your next visit to Orange. Have a blessed day.

10/10 – Hervorragend

Felipe

Aufenthalt von 1 Nacht im August 2023
Antwort von Jess am 7. Sept. 2023
Felipe, on behalf of the team at The Best Price Motel and Suites we thank you for your 5 star review. We look forward to your next visit. Have a blessed day.

10/10 – Hervorragend

Clarissa

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im August 2023
Antwort von Jess am 14. Aug. 2023
Clarissa, thank you for leaving The Best Price Motel and Suites such a glowing review. We look forward to seeing you again in the future. Have a blessed day.

4/10 – Schlecht

Jeanette

Aufenthalt von 1 Nacht im Juni 2023
Antwort von Jess am 13. Juli 2023
Ms. Barrera, we would love to hear about the areas that need improving if you don't mind sharing with us. This gives us the opportunity to grow from our mishaps. Thank you.

4/10 – Schlecht

Stephen

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Dirty.
It was a Dump. Dirty and worn-out. Front desk was friendly but that's about it! The room was Filthy but I had no choice as the room was pre-paid and I was exhausted." The worst"! Before Hotels.com puts their ok on a property They should visit it First!!
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Jess am 21. Juni 2023
Mr. Simmons, we are sorry to hear you weren't happy with your stay. If you could in the future let the staff know of you unhappiness before you check out, this gives us the opportunity to address any issues you may have and prevent you from having a bad visit. We are pleased we were able to waive our early check in fee for you and allow you to check in before our posted check in time. Have a blessed day.

10/10 – Hervorragend

George, Houston

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Need a later check out
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Jess am 8. Juni 2023
George thank you for the 5-star review. We do understand how hectic mornings can be. Our 11:00am check out is a standard time. We hope you understand. Have a blessed day.

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit und Personal & Service
Get what you pay for
Surprised to find no phone in room. Deadbolt lock on door did not function. Towels need an upgrade; very thin. Breakfast is a good variety.
Aufenthalt von 3 Nächten im Mai 2023
Antwort von Jess am 1. Juni 2023
Anonymous, we are sorry to hear about your unhappiness during your stay. Next time please mention something during your stay that way it gives the staff the opportunity to address any issues and allows you to enjoy your stay. We can't fix something unless we know about it. Have a blessed day.