2/10 – Ungenügend
Morry W.
23. Juni 2025
Verbesserungswürdig: Sauberkeit
Poor cleaniness along with roach and ants!
Not worth what we spent to stay in this particular home.Upon arrival the line just to get into the resort took 25 mins. It was very unorganized at the gate. One of our guest was not on the provided list it was not able to come on the property with her vehicle.One of the bedroom ceiling fans was not operational, so that did cause that room to get warmer during the stay and it states AC can not be lowered than 70. The sent maintenace but they couldnt fix it. In another room we found chip crumbs under the covers, suggesting the bedding had not been properly cleaned at all.Additionally, the downstairs bathroom had visible hair on the shower walls, and there were multiple clumps of hair scattered on the patio ground. These observations point to a serious lack of thorough cleaning and upkeep, which was quite disappointing.More concerning, however, was the presence of ants, spiders and roaches inside the home. It was very apparent that this home is not sprayed on a regular basis. At one point, we observed ants crawling across the stair walls. After informing the management company, we were told they would take care of it upon us leaving. Given these conditions of the cleanliness issues and pest control concerns i wouldnt suggest this property at all. We ended our stay a day before because the ants got so bad upstairs. We informed the management company and of course no response was ever received.
Morry W.
Aufenthalt von 4 Nächten im Juni 2025