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Bewertungen von Holiday Inn Club Vacations at Orange Lake Resort, an IHG Hotel

4 out of 5
Holiday Inn Club Vacations at Orange Lake Resort, an IHG Hotel
8505 W Irlo Bronson Memorial Hwy, Kissimmee, FL

Bewertungen

8.4

Sehr gut

785 von insgesamt 1357 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
275 von insgesamt 1357 Gästebewertungen haben eine Bewertung von 8 - Gut" "
148 von insgesamt 1357 Gästebewertungen haben eine Bewertung von 6 - Okay" "
72 von insgesamt 1357 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
77 von insgesamt 1357 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8.8/10

Sauberkeit

8.6/10

Personal & Service

9.0/10

Ausstattung

8.8/10

Zustand der Unterkunft

8.6/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Daniel

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Sehr schönes grosszügiges Resort mit vielen sehr schönen Poolanlagen !!! Sehr sauberes Zimmer in perfektem Zustand ! Wir sind bereits das 4. mal hier gewesen. Können wir uns das nächste mal nicht mehr leisten, da sich der Preis seit 2017 mehr als verdoppelt hat ! Schlechte Information betreffend Zimmerreinigung, diese wurde für diesen hohen Preis während über 2 Wochen nie gemacht, ebenso Handtücher Wechsel nicht.
Aufenthalt von 16 Nächten im April 2023
Antwort von Holiday Inn Club Vacations, Incorporated am 2. Mai 2023
Thanks a million for taking the time to rate your stay at the Orange Lake resort. Please give us the opportunity to provide another 5-star vacation by visiting us again soon.

10/10 – Hervorragend

Markus

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sehr gepflegte Anlage, sehr weitläufig, renovierte Zimmer, mehrere Poollandschaften, enormes Freizeitangebot. Es handelt sich um eine Timesharing-Anlage, welche freie Kapazitäten fremdvermietet, man wird aber in keinerlei Verkaufsgespräche verwickelt. Sehr angenehme Atmosphäre.
Aufenthalt von 2 Nächten im Januar 2022
Antwort von Holiday Inn Club Vacations, Incorporated am 11. Jan. 2022
5 star vacations are what we strive for at the Orange Lake resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

10/10 – Hervorragend

Tracey Zen

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was amazing for the price of a night stay. Food was amazing. Staff very helpful.
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Jennifer

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice room and amenities!
Aufenthalt von 1 Nacht im Mai 2024

8/10 – Gut

Anthony

Gut: Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Mai 2024

6/10 – Okay

Jacqueline

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The issue we had was the lack of WiFi. Made our stay not so great we had to travel everywhere to find service since I had some work todo. And I was charged 50.00 for an information meeting I could not go to.
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Holiday Inn Club Vacations, Incorporated am 12. Mai 2024
Our guest experience is priority and we’re sorry if there were any shortcomings encountered during your stay. We appreciate your rating.

10/10 – Hervorragend

Robin

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
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Aufenthalt von 2 Nächten im Mai 2024
Antwort von Holiday Inn Club Vacations am 11. Mai 2024
We’re pleased to know we made such a good impression. We’re thrilled to see this rating. Thank you for staying with us at Orange Lake Resort. We hope to see you again for a future stay!

8/10 – Gut

Jennifer, Saint Johns

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Highly recommend this property over other options in the area. Close to theme parks and shopping. When we first checked in we were assigned a very old unit (in Cypress Circle). The carpets were old and the bathrooms were dated - not like the pictures we saw online. We went back to the Registration Desk and spoke with Daniel who switched us to a newly renovated condo located in a building in the Tennis Villa Circle. Daniel was so helpful and kind - and made our stay much more pleasant.
Aufenthalt von 10 Nächten im April 2024
Antwort von Holiday Inn Club Vacations am 9. Mai 2024
Thanks for your comments and rating. Hopefully, your next stay will be 5 stars! We’re always looking for new ways to serve our guests and owners. Thanks for staying with us at Orange Lake Resort.

10/10 – Hervorragend

Aileen

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Holiday Inn Club Vacations am 10. Mai 2024
We’re pleased to know we made such a good impression. We’re thrilled to see this rating. Thank you for staying with us. Hope to see you again for a future stay at Orange Lake Resort!

8/10 – Gut

Teresa

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Holiday Inn Club Vacations am 9. Mai 2024
Thanks for your rating. Hopefully, your next stay will be 5 stars! We’re always looking for new ways to serve our guests and owners. Thanks for staying with us at Orange Lake Resort.

8/10 – Gut

Jessica

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
They are extremely pushy when you check in to become a part of the time share portion of the resort. They also lied about something wildly silly to try to advertise, which is that you can see Animal Kingdoms Tree of Life from the lazy river.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Holiday Inn Club Vacations, Incorporated am 8. Mai 2024
We love to see this! Thanks a million for taking the time to rate your stay at the Orange Lake resort. Please give us the opportunity to provide another 5-star vacation by visiting us again soon.

10/10 – Hervorragend

Bibi

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Had stayed at this property before, but the recent upgrades and maintenance is refreshing. Check in service was fast and Jayle was amazing, friendly and informative. Villa was comfortable and our family was so happy with our stay. We are looking forward to returning.
Aufenthalt von 2 Nächten im April 2024
Antwort von Holiday Inn Club Vacations, Incorporated am 7. Mai 2024
5 star vacations are what we strive for at the Orange Lake resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

10/10 – Hervorragend

Tracey Zen

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Loved that it offered so many amenities. Tons of pools. Ice cream and Starbucks was nice options.
Aufenthalt von 1 Nacht im April 2024
Antwort von Holiday Inn Club Vacations, Incorporated am 7. Mai 2024
5 star vacations are what we strive for at the Orange Lake resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

6/10 – Okay

Cynthia

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
The room was clean but kitchen was not equiped with updated appliances. Toaster and coffee maker were very old and didn't work correctly. limited towels in bathrooms and no place to hang towels, linens were rough. It felt like the room needed to be refreshed. We stayed at River Island where I have stayed 4 times before. The inner tubes were not easy to be used and that seemed to be apparent as few people used them . The experience was not as pleasant as my other trips. Food was poor at the restaurants at River Island but the West Village restaurant had good food and service and the pool was wonderful .
Aufenthalt von 7 Nächten im April 2024
Antwort von Holiday Inn Club Vacations, Incorporated am 7. Mai 2024
Our guest experience is priority and we’re sorry if there were any shortcomings encountered during your stay. We appreciate your rating.

8/10 – Gut

Paul, Parker

Gut: Sauberkeit und Personal & Service
This was way more than a hotel. Due to our plans we were not able to avail ourselves of the features, but they looked amazing.
Aufenthalt von 4 Nächten im April 2024
Antwort von Holiday Inn Club Vacations, Incorporated am 7. Mai 2024
We love to see this! Thanks a million for taking the time to rate your stay at the Orange Lake resort. Please give us the opportunity to provide another 5-star vacation by visiting us again soon.

6/10 – Okay

Misty

Gut: Zustand der Unterkunft
Aufenthalt von 4 Nächten im April 2024
Antwort von Holiday Inn Club Vacations, Incorporated am 7. Mai 2024
Our guest experience is priority and we’re sorry if there were any shortcomings encountered during your stay. We appreciate your rating.

10/10 – Hervorragend

Tina

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 7 Nächten im April 2024
Antwort von Holiday Inn Club Vacations, Incorporated am 7. Mai 2024
5 star vacations are what we strive for at the Orange Lake resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

10/10 – Hervorragend

Damaris

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice place
Aufenthalt von 2 Nächten im April 2024

10/10 – Hervorragend

STACY L, Hillsborough

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Always a great stay!
Aufenthalt von 4 Nächten im April 2024
Antwort von Holiday Inn Club Vacations, Incorporated am 7. Mai 2024
5 star vacations are what we strive for at the Orange Lake resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

8/10 – Gut

Ronald

Mit der Familie gereist
Gut: Ausstattung
Too loud at pool area
Aufenthalt von 3 Nächten im April 2024
Antwort von Holiday Inn Club Vacations, Incorporated am 1. Mai 2024
We love to see this! Thanks a million for taking the time to rate your stay at the Orange Lake resort. Please give us the opportunity to provide another 5-star vacation by visiting us again soon.

2/10 – Ungenügend

Paul, Columbus

Mit dem Partner gereist
Gut: Ausstattung
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Horrendous rooms - smell of old, moldy locker rooms with stains on carpets. The furniture, appliances, decor, and utensils are at least 20 years old and poor condition. The staff for check in were great but the rest of the staff are careless, rude, and unhelpful. We called right away about the unlivable conditions of our room - seriously, so bad we couldn’t breath. A non-English speaking lady came and sprayed a green liquid from a hardware bottle that smelled like a strong bleach chemical. Our new room was no better except the smell was only an old moldy air conditioner - an improvement but not enough to make us consider our first room was a fluke. We stayed at this resort 5 times now. The last three experiences have gotten progressively worse. This was our final stay at Orange Lake. We highly recommend you stay somewhere else. Lastly, they pressure you into their time share. They say it only takes 90 minutes, but we did it three times and it takes 3-4 hours before you have to accuse them of holding you hostage before they let you go. Seriously, they send 4-5 closers to ultra-pressure you into buying the lowest time-share package. Don’t stay here…don’t get mad if you decide not to listen to us.
Aufenthalt von 8 Nächten im April 2024
Antwort von Holiday Inn Club Vacations, Incorporated am 30. Apr. 2024
Hearing from our guests is how we continue to grow. We’re sorry we did not meet your expectations, and appreciate you taking the time to share your rating.

10/10 – Hervorragend

Celia

Aufenthalt von 3 Nächten im April 2024
Antwort von Holiday Inn Club Vacations, Incorporated am 28. Apr. 2024
5 star vacations are what we strive for at the Orange Lake resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

10/10 – Hervorragend

Armando A

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This property was a great place to stay. Big resort! Many pools to choose from on the property. Just keep in my if you go to the Island Resort where the lazy river is located leave get up early and find a place to sit there. When I say packed it gets packed. But overall it’s a nice place to stay! We enjoyed it!
Aufenthalt von 2 Nächten im April 2024
Antwort von Holiday Inn Club Vacations am 26. Apr. 2024
We’re pleased to know we made such a good impression. We’re thrilled to see this rating. Thank you for staying with us. Hope to see you again for a future stay at Orange Lake Resort!

10/10 – Hervorragend

Sarah

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Thank you for a great week!
Aufenthalt von 6 Nächten im April 2024
Antwort von Holiday Inn Club Vacations, Incorporated am 25. Apr. 2024
5 star vacations are what we strive for at the Orange Lake resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

10/10 – Hervorragend

Thomas

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 5 Nächten im April 2024
Antwort von Holiday Inn Club Vacations am 26. Apr. 2024
We’re pleased to know we made such a good impression. We’re thrilled to see this rating. Thank you for staying with us. Hope to see you again for a future stay at Orange Lake Resort!

8/10 – Gut

Steven

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 7 Nächten im April 2024
Antwort von Holiday Inn Club Vacations am 26. Apr. 2024
Thanks for rating. Hopefully, your next stay will be 5 stars! We’re always looking for new ways to better serve our guests. Thanks for staying with us at Orange Lake Resort.

10/10 – Hervorragend

Steven

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
They had great poolside games and the nicest staff ever. Popcorn on weekends, friendly staff and amazing pools. Only problem I had was getting lost a lot. There are several ways to get in. Choose the wrong one at night and uh-oh!
Aufenthalt von 7 Nächten im April 2024
Antwort von Holiday Inn Club Vacations, Incorporated am 25. Apr. 2024
5 star vacations are what we strive for at the Orange Lake resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

10/10 – Hervorragend

Jennie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 7 Nächten im April 2024
Antwort von Holiday Inn Club Vacations, Incorporated am 25. Apr. 2024
5 star vacations are what we strive for at the Orange Lake resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

8/10 – Gut

Nicole

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
There was a decent wait for check-in and then the staff tried to sell me on a time share. This was difficult after a full day of travel with toddlers. After check-in everything was great. The grounds were beautiful and close to many amenities.
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Holiday Inn Club Vacations, Incorporated am 24. Apr. 2024
We love to see this! Thanks a million for taking the time to rate your stay at the Orange Lake resort. Please give us the opportunity to provide another 5-star vacation by visiting us again soon.

10/10 – Hervorragend

Matthew

Aufenthalt von 6 Nächten im April 2024

8/10 – Gut

Myriam

Mit der Familie und kleinen Kindern gereist
Gut: Personal & Service und Ausstattung
My family and I we stayed at the Holiday Inn couple times. We love the place so much activities for kids. I requested a 12:00pm late checkout but the housekeepers kept harassing us from 10:30am until 11:50am to leave the room. That’s unacceptable I paid to much money to stay there for a week and to be harassed by housekeepers.
Aufenthalt von 7 Nächten im April 2024
Antwort von Holiday Inn Club Vacations, Incorporated am 23. Apr. 2024
We love to see this! Thanks a million for taking the time to rate your stay at the Orange Lake resort. Please give us the opportunity to provide another 5-star vacation by visiting us again soon.

8/10 – Gut

Michael

Mit der Familie gereist
Gut: Ausstattung
Place was nice. Had plenty to do - however everything has a cost. Hallways are worn out - not dirty just worn out. same with the rooms. The one weird thing is with the towels, There are no pool towels so you have to learn to live with the 4 towels they give you. You have to wash and dry them on your own. we just went and bought ourselves more towels. if not you will find yourself doing wash every night which is another issue - 4 washer and dryers on a floor with i don't know how many rooms. Plus they were always broken or something was wrong. Other then that we had a great time.
Aufenthalt von 11 Nächten im April 2024
Antwort von Holiday Inn Club Vacations, Incorporated am 23. Apr. 2024
We love to see this! Thanks a million for taking the time to rate your stay at the Orange Lake resort. Please give us the opportunity to provide another 5-star vacation by visiting us again soon.

10/10 – Hervorragend

Tracy

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We love Orange lake resort! It’s such a pretty place to stay. It has everything you need! The rooms are spacious and stocked with basic necessities. The resort has amazing pools and activities of all kinds. You feel relaxed and at home here.
Aufenthalt von 7 Nächten im April 2024
Antwort von Holiday Inn Club Vacations, Incorporated am 22. Apr. 2024
5 star vacations are what we strive for at the Orange Lake resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

6/10 – Okay

Nicole

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Miguel and Shamar at registration were great!! Jean at the property was very helpful with getting us access to our villa.
Aufenthalt von 3 Nächten im April 2024
Antwort von Holiday Inn Club Vacations am 20. Apr. 2024
Thank you for letting us know about your experience with us. We appreciate your comments and this rating and hope you’ll be back to see us again soon at Orange Lake Resort.

8/10 – Gut

Jennifer

Mit der Familie gereist
Gut: Sauberkeit und Zustand der Unterkunft
Beautiful property. Nice amenities. The villa was spacious and had everything you need for an extended stay. Didn’t enjoy the time share push. It felt aggressive to the extent that it caused stress and if I had of been shopping for a timeshare this would have turned me off. We felt the approach was almost con like.
Aufenthalt von 8 Nächten im April 2024
Antwort von Holiday Inn Club Vacations, Incorporated am 18. Apr. 2024
We love to see this! Thanks a million for taking the time to rate your stay at the Orange Lake resort. Please give us the opportunity to provide another 5-star vacation by visiting us again soon.

2/10 – Ungenügend

Leroy

Verbesserungswürdig: Sauberkeit
Aufenthalt von 3 Nächten im April 2024
Antwort von Holiday Inn Club Vacations am 19. Apr. 2024
It’s always our aim to make sure guests have a positive experience, and we hate to hear this did not ring true for your recent stay with us at Orange Lake Resort. We appreciate your taking the time to share your rating. We’re sorry we did not meet your expectations.

6/10 – Okay

Theresa

Mit dem Partner gereist
Gut: Personal & Service und Zustand der Unterkunft
The run we got was about 2 miles from the lazy River. It was very inconvenient to get in car and drive there and the parking. Then to drive back to the room and find parking close not to walk so far. There was a pool close to our room but it was smaller and it was hot! The water was too hot to be relaxing in the heat. They should let people know that the run they book may not be close to the amenities they want to use. They do offer a shuttle service but I was told it comes every half hour and we didn't want to wait in the heat so we drove ourselves around. The toilet was broken and was running constantly. We turned off the water to save it from being wasted. The maid was knocking on our door at 9am asking when we were leaving??? Can't they wait until check out time to start bothering people? I won't be coming back to this facility. They are way to many options in the area at that price point to settle.
Aufenthalt von 1 Nacht im April 2024
Antwort von Holiday Inn Club Vacations, Incorporated am 18. Apr. 2024
Our guest experience is priority and we’re sorry if there were any shortcomings encountered during your stay. We appreciate your rating.

10/10 – Hervorragend

Ms.

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2024
Antwort von Holiday Inn Club Vacations, Incorporated am 18. Apr. 2024
5 star vacations are what we strive for at the Orange Lake resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

10/10 – Hervorragend

Sai-kit

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Was a well keeper property with friendly staff. Easy access to all amenities and very clean.
Aufenthalt von 3 Nächten im April 2024
Antwort von Holiday Inn Club Vacations, Incorporated am 17. Apr. 2024
Thank you for letting us know you had a great experience with us. We’re thrilled to see this rating and hope you’ll be back to see us again soon at Orange Lake Resort!

8/10 – Gut

Larry

Aufenthalt von 1 Nacht im April 2024
Antwort von Holiday Inn Club Vacations, Incorporated am 7. Mai 2024
We love to see this! Thanks a million for taking the time to rate your stay at the Orange Lake resort. Please give us the opportunity to provide another 5-star vacation by visiting us again soon.

10/10 – Hervorragend

Stephanie

Even though it’s a timeshare we rented a room for a week! Perfectly suited for us! We loved every aspect of this, I’ll be going back
Aufenthalt von 5 Nächten im April 2024
Antwort von Holiday Inn Club Vacations, Incorporated am 15. Apr. 2024
5 star vacations are what we strive for at the Orange Lake resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

10/10 – Hervorragend

Thuhien

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 4 Nächten im April 2024
Antwort von Holiday Inn Club Vacations, Incorporated am 14. Apr. 2024
5 star vacations are what we strive for at the Orange Lake resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

10/10 – Hervorragend

Nicole

Aufenthalt von 1 Nacht im April 2024
Antwort von Holiday Inn Club Vacations, Incorporated am 2. Mai 2024
5 star vacations are what we strive for at the Orange Lake resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

10/10 – Hervorragend

Tara

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great property close to everything Orlando. This was our 2nd year returning here and had the same great experience as the 1st time. Great for families because units are like townhouses…full kitchen with all utencils, dish detergent/sponge/etc, dishwasher with pods, washer/dryer with complimentary powder detergent, each bedroom has its own full bathroom with shower or bathtub, pool towels are in the closet,
Aufenthalt von 4 Nächten im April 2024
Antwort von Holiday Inn Club Vacations, Incorporated am 12. Apr. 2024
What a delight to see your kind rating. It’s been our privilege to host families for over 30 years, and it never stops being fun for us! We hope to see you again soon at Orange Lake Resort.

10/10 – Hervorragend

Elaine

Aufenthalt von 1 Nacht im April 2024
Antwort von Holiday Inn Club Vacations, Incorporated am 11. Apr. 2024
5 star vacations are what we strive for at the Orange Lake resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

6/10 – Okay

Nicole

Mit der Familie und kleinen Kindern gereist
Gut: Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit
Villa was not clean. Staff not all helpful. Placed by side of road which was very noisy and woke my family up all night long. Lawns mowed at 5am which also woke up family.
Aufenthalt von 5 Nächten im April 2024
Antwort von Holiday Inn Club Vacations, Incorporated am 7. Apr. 2024
Our guest experience is priority and we’re sorry if there were any shortcomings encountered during your stay. We appreciate your rating.

8/10 – Gut

David

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
If you are going for the pools and activities on resort (which are impressive) be aware that there are a lot of other people doing the same. If you do not get to the lazy river when it first opens you have no chance of getting a place to sit. The rooms themselves are nice, clean and spacious but are a bit dated if that sort of thing bothers you. They are also very aggressive about signing up for a "tour" on check in which is a 2 hour long sales pitch for buying a time share.
Aufenthalt von 1 Nacht im März 2024
Antwort von Holiday Inn Club Vacations, Incorporated am 6. Apr. 2024
Thanks for your comments and rating. Hopefully, your next stay will be 5 stars! We’re always looking for new ways to impress our guests and owners. Thanks for staying with us at Orange Lake Resort.

10/10 – Hervorragend

Jackie

Mit der Familie und kleinen Kindern gereist
Gut: Personal & Service und Ausstattung
The property was great, but the master bathroom was horrible. The toilet is at child height and the tub was so high I fell getting out. My husband has two knee replacement and could not get the shower due to the height. The master bathroom was not ADA compatible.
Aufenthalt von 3 Nächten im März 2024
Antwort von Holiday Inn Club Vacations, Incorporated am 4. Apr. 2024
5 star vacations are what we strive for at the Orange Lake resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

2/10 – Ungenügend

GABRIELLE

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Antwort von Holiday Inn Club Vacations, Incorporated am 5. Apr. 2024
Hearing from our guests is how we continue to grow. We’re sorry we did not meet your expectations, and appreciate you taking the time to share your rating.

2/10 – Ungenügend

Neal

Mit der Familie gereist
Verbesserungswürdig: Ausstattung
The front desk staff were extremely rude if you don’t sign up for the welcome tour
Aufenthalt von 5 Nächten im März 2024
Antwort von Holiday Inn Club Vacations, Incorporated am 4. Apr. 2024
Hearing from our guests is how we continue to grow. We’re sorry we did not meet your expectations, and appreciate you taking the time to share your rating.