Dear Guest,Thank you for your review! We're delighted to hear you enjoyed our convenient location and spacious rooms with sitting areas. We appreciate your feedback regarding the bathroom tubs and will address this promptly. We hope to welcome you back for another enjoyable stay soon!Sincerely, Hotel Manager

Dear Lisa,Thanks so much for your very kind feedback. I sincerely appreciate your 3 rating, and I am pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again. Sincerely, Hotel Manager

Dear Melinda,We are truly sorry to hear about the series of unfortunate events that occurred during your stay with us. Ensuring the safety and comfort of our guests is our top priority, and it's clear we fell short in this regard. I apologize for the inconvenience and frustration you experienced. Your feedback is invaluable, and we will use it to address these issues and improve our service. This is a matter of concern and not a regular feature of our hospitality. Customer satisfaction is paramount to us. Request your understanding and continued patronage.Sincerely, Hotel Manager

Dear Guest,Thank you for your feedback. We value your input and would appreciate any specific comments or suggestions you may have to help us improve our services. We hope to have the opportunity to exceed your expectations on your next visit.Sincerely, Hotel Manager

Dear Guest,Thank you for your kind words. We're thrilled to hear about the positive impact our staff member had on your stay! Providing exceptional service is a priority for us, and it's wonderful to hear that this team member went above and beyond to make your experience memorable. We'll make sure to pass along your appreciation to her. We look forward to welcoming you back on your next visit.Sincerely, Hotel Manager

Dear Jennifer,Thank you for writing the review. We sincerely apologize for the inconvenience you experienced during your stay. Our endeavor is to offer a nice stay to all our guests but failed this time. We will investigate these issues thoroughly and take immediate action to address them. Hope you will reconsider.Sincerely, Hotel Manager

Dear Katie,We're truly sorry to hear about your disappointing experience during your stay. Cleanliness and helpful, knowledgeable staff are top priorities for us, and it's disheartening to hear that we fell short of your expectations in these areas. We will address these issues immediately to ensure that they are rectified and do not happen again in the future. Your feedback is invaluable, and we appreciate you bringing these concerns to our attention. Please visit us again.Sincerely, Hotel Manager

Dear Brenda,Thank you for your great review! We're delighted to hear that you found your stay with us to be both clean and affordable. We certainly try our best to offer the best and most comfortable stay possible. We look forward to welcoming you again.Sincerely, Hotel Manager

Dear Jennifer,Thank you for your detailed feedback. We're glad to hear that your children enjoyed the pool area and game room and that you received good service from our staff when needed. However, we apologize for any lapses in cleanliness in the common areas and for the less-than-ideal first impression you had due to the staff smoking at the entrance. Your comments will be shared with our team for improvement, as maintaining a clean and welcoming environment is important to us. We appreciate your continued patronage and hope to have the opportunity to welcome you back for a more positive experience in the future.Sincerely, Hotel Manager

Dear Michael,Thank you very much for your stay. We're glad to hear that you had an easy check-in experience and encountered friendly staff during your stay. Our goal is an excellent experience for every guest, and we are pleased you were completely satisfied. We invite you to stay with us again soon so you can experience the many positive attributes of our hotel again. Sincerely, Hotel Manager

Dear Guest,Thank you for being a returning guest and for sharing your feedback with us. We apologize for the decline in maintenance standards you observed during your recent stay. Your comments are valuable, and we will address these issues promptly to ensure improvements are made. We appreciate your loyalty and hope to have the opportunity to provide you with a better experience in the future.Sincerely, Hotel Manager

Thank you for your review!

Thank you for taking the time to review. We are sorry that your stay wasn't pleasant nor up to your standards. This is the first time of hearing about our breakfast staff being unpleasant and the rest of the staff. Unfortunately this is a 24 hour business and we do have to keep up on the cleaning. We can't leave spills on the floor in the breakfast room so they do need to mop and for the vacuuming there is no carpet in the dinning area, unless you are talking about the hallway that is far from that area. Once again we are sorry to hear about your stay and we will achieve to stride better.

Thank you for your review and we are sorry you did not enjoy your stay and that your stay was not up to your expectations.

We are sorry to hear about your stay. We do not allow parties in our building. We did have a few nose complaints that night but they were taken care of. No one else reported nor the staff heard the walls "pounding". As for the toilet not working we don't understand why you waited to report that on your way out the next day but are sorry to hear you had an issue with that as well. We ask all guest to let front desk know right away if a problem occurs.

Thank you for your review!

Thank you for your review! We are so happy to hear that you and your child enjoyed your stay and we can't wait to see you again. Thank you for letting us know about the pool and we are going to look further into that to get that addressed and taken care of.

I am sorry your stay wasnt up to your expectations.

Thank you for your review!

Thank you for taking the time to reply. As we told your wife on the phone both managers were there when the both of you checked in and staff did the same policy as normal when you checking in. On the phone your wife was yelling and being highly rude. At one point staff had to ask what her name was because of her being hysterical on the phone. Your wife said the card was "hers" which looking into it you did not check in with her card. She also said staff was going around town using it. How? No one here has the physical card nor HER card. As we told her on the phone if someone stole her card she needs to report it to police. We are sorry to hear that someone took her card but we can guarantee it wasn't one of our staff. Any further questions or comments with be delt between the GM and you Brandon since it is your name and card on file and no one else per policy.

Thank you for your review!

Thank you for your review!

Thank you for your review.

Thank you for your review!

Thank you for your review!

Thank you for your review. As a valued guest we are sorry that your stay was not up to your expectations. Rest assured that our cameras do work and being monitored 247 around the clock as well as having front desk staff here both night and day. As for the possible dirty sheets we are happy that it was delt with. We are sorry that your bathroom seemed not cleaned and we do ask every guest to bring any problems to the front desk asap to get delt with right away. Thank you for your stay and again for the review.

Thank you for your review.

Thank you for your review!

Thank you for your review!

Thank you for your review!

Thank you for your review

Thank you for taking your time to reveiw us. On behalf of our company we do apologize for the issues you had faced. As a valued guest we will look more into those issues. Also we are in the process taking care of the cleaning issues you had adressed so hopfully your next visit will be even better.

Thank you for your review!

Thank you for your review

Thank you for taking your time for the review. We are sorry to hear about the issues that you had we will look into those problems and try to fix them. We hope as a vauled guest we will see you again and you will have a better experince!

Thank you for your review!

Thank you for your review!

Thank you for your review.

Thank you for your review.

I am sorry about the issues you encountered during your stay. We did not expect to have so many people check out the day you were checking in. I am sorry the shower curtain was over looked. As for the shower pressure I will be looking into it to fix that issue.

Thank you for your review

Thank you for your review!

I’m sorry we failed to meet your expectations

Thank you for your review

THANK YOU FOR YOUR REVIEW!

I am sorry for failing to meet your expectations. May I ask the name of the employee you reported these issues to?

Thank you for your review!

Thank you for your review. On behalf of our hotel we are sorry to hear that we didn't meet your expectations.

Thank you for your review

I do apologize about the issues that you had, I will be looking into all other issues that you have meantioned