Hotel Ottawa

« I love the breakfasts at Holiday Inn Express, but the room was not deep cleaned. The bathtub had orange gunk growing in the corner, the bathroom fan was filthy with dust, and it smelled musty in the room. This may be because it was a pet room. We do appreciate that they allow pets, but the smell was more musty than dog. A nice property outside the room, and just a bit of spring cleaning would make the whole property worth returning. »

« Room is clean enough. Bed was pretty comfy. Check in staff polite. Breakfast and coffee were not great. Fine for a quick stop. »

« Hotel montel avec équipements (piscine et laundry) mais qui mériterait d’être mieux entretenus. Déco de la chambre vieillotte, moquette tachée et mauvaise odeur en entrant... mais propreté acceptable... Accueil acceptable. Par contre le petit déjeuner (salle et contenu) était très bien. Game low cost de Best Western mais ne vaut pas sa grande soeur !! Acceptable de passage... »

« Definitely the bottom of where I’ve stayed. Everything from shoddy workmanship, rooms aren’t clean and maintenance are severely neglected. The floors and walls are ver thin and didn’t get much rest. I’d definitely not recommend and never be a repeat customer »

« Easy check-in, clean room »

« The staff suck and I will not be going back »

« Room was clean and comfy. Parking was perfect but no extra amenities. Lobby under construction. Manager and staff were very flexible and helpful. »

« Très bel hôtel propre et le personnel est très accueillant. Il y a un excellent restaurent de sushis à 5 minutes à pieds. »

« Our refrigerator had leftover food »

« The bed was lumpy »

« Je recommande fortement. Belle hotel avec beaucoup de restaurant à distance de marche. »

« Great location and amenities. The room was very nice. »

« Room was clean and updated, the breakfast wasn't impressive for the price. »

« I've stayed in this hotel many times over the years. The night I checked in, at 10pm, for my pre-paid 4 night stay I somehow had misplaced my credit card during the trip from Dallas to be used for "incidentals" and didn't have it with me. Granted, I stayed there 10 days before and am a Gold Member with Choice Awards. The individual manning the desk wouldn't let me check in without the card. Regardless of any of my credentials, history and pre-payment status. She said there were "rules" that had...

« The ac was strong. But being next to a busy road with door and windows leaking light that at no point left the room what i would consider dark. The front desk was helpful for replacing the towels and such, however the apparent lack of and noise isoation is a negative. Every step or thought of out upstairs neighbors sounded like a horde of wild animals(assuming they weren't just rowdy) and the beds weird thin metal frame thing made my movements echo as the metal flexed. »

« Clean rooms, Continental Breakfast had scrambled eggs, sausage links and the usual. Minutes to where we needed to go. Parking was no issue. »

« The location was convenient. The parking lot has huge pot holes. Our king suite was filthy. The sheets were covered in black debris, the bathroom found multiple hairs. The vent above the toilet dripped rusty water onto the toilet seat and floor that looked like urine. The shower had no water pressure and took a long time to warm up. The pillows were terrible. Too expensive for what it was. Disappointing. »