Hotel Ottertail

« The whole place was clean, the food was good, but the staff made it next level. Our housekeeper found us in the restaurant because we’d left something in our room and the bartender was inviting and warm. »

« This place goes downhill every single year. We stay with a group for Christmas for the last 15 years. Wallpaper is peeling, you are charged for a “resort fee” but the pools aren’t even always working. Dining is subpar. Rooms are very dated and getting worse every year. I think it’s time for our family to move on from thumper pond. »

« Clean room. No staff on site at all, which made it impossible to ask for items like extra pillows. Hot tub was ultra cold... »

« Gym poor »

« Staff was great! Room was clean! »

« The property was fantastic!!! We had a great time »

« Room was expensive considering there was nothing extra special about it. The hot tub was nice. Breakfast was okay, but we have had better at other hotels. Upon arrival, we were told our reservation had been cancelled, even though i had a confirmation number on my Expedia app & 2 weeks prior I spoke to an employee that said he wasnt able to even see reservations that were made on Expedia to confirm/deny/cancel them. They did get us a room as quickly as they could, for which we were quite...