Hotel Ottumwa

« Great service, room, amenities, and personnel. Management was engaged and very personal. »

« comfortable beds, very clean hotel, breakfast was good. Upon arrival later in the evening after a long day of driving, there was a sign on the desk stating they would be right back. I waited about 5 to 10 minutes for someone to show up. I don't have a problem with that, however, when they did, it was two staff members that had been off together when one of them could have stayed at the desk. Otherwise a great stay! »

« Breakfast ok but not outstanding. All staff helpful. Bar cocktails excellent. Restaurant food delicious but multiple options on menu were NOT available, disappointing. LOUD Large group dominated restaurant at night, lobby once restaurant closed, then breakfast room. »

« It was great that they changed booking to ground floor since Im disabled. The parking and location was ideal. However... the beds were so tall I couldnt get on or off without husbands help and I am 5'8"! And the bedspred was so rough, it actually burned my elbow when I moved. My elbow was much smoother though. It was not a handicapped unit but we didnt ask for one. The bathroom didnt accomodate my walker. So hisband had to help again. The TV was full of sports and religous programming and it...

« It was very nice. I would stay again »

« Need new mattresses. Need new dining room chairs. Staff very friendly. »

« Very good breakfast and beds, staff was very helpful and accommodating. I would definitely recommend this place »

« Kitchen was fully equiped for cooking. Continental breakfast is not much but some drinks and sandwiches. »

« The owner was very pleasant and it was important to her that I had a good stay. Will certainly return for future stays! »

« Noisy! 2nd floor rooms have hard floors, good luck getting sleep. »

« Clean room Had fresh towels and linens each day. Staff was very nice at check in »

« Room hadn’t been vacuumed, tub was clogged and filled up with water when we tried to shower, the TV didn’t work. Will not stay there again. »

« Pool/hot tub were closed for painting, so that was disappointing! »

« Convenient location. Helpful staff. Good breakfast offerings. »

« Not the cleanest hotel »

« They have improved so much over the past several years. We stopped staying there about 5 years ago. I am very happy we tried them again. It’s a nice place, the building is older so it has extra character. We will stay there again »

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