Studiosuite, 1 King-Bett, Nichtraucher

Bewertungen von Baymont by Wyndham Owatonna

2.5 out of 5
Baymont by Wyndham Owatonna
245 Florence Avenue, Owatonna, MN

Bewertungen

8.6

Hervorragend

249 von insgesamt 483 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
155 von insgesamt 483 Gästebewertungen haben eine Bewertung von 8 - Gut" "
44 von insgesamt 483 Gästebewertungen haben eine Bewertung von 6 - Okay" "
20 von insgesamt 483 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
15 von insgesamt 483 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8.8/10

Sauberkeit

9.0/10

Personal & Service

8.8/10

Ausstattung

8.6/10

Zustand der Unterkunft

8.8/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Stefan

Gut: Sauberkeit und Personal & Service
Aufenthalt von 2 Nächten im Juli 2019
Antwort von VvS am 1. Aug. 2019
Thank you for your comments

8/10 – Gut

Linda

Mit Haustieren gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Very nice hotel with amazing amenities. It has been a very long time since I have been to a hotel that truly offered a full breakfast. Only thing I would have to say, is we had a desk chair in our room that was about to fall apart. There was some of the pink stuff in the corners of the shower, but other than that, it was a very nice stay.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von vvs am 17. Mai 2024
Thanks for the comments about your recent stay and alerting us to a few things to fix

10/10 – Hervorragend

Jan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
A very clean and comfy hotel
Aufenthalt von 1 Nacht im April 2024
Antwort von vvs am 17. Mai 2024
Thanks for the nice comment about your recent stay

8/10 – Gut

Alana

Aufenthalt von 1 Nacht im April 2024
Antwort von vvs am 17. Mai 2024
Almost perfect score

6/10 – Okay

Burt

Aufenthalt von 1 Nacht im April 2024
Antwort von vvs am 19. Apr. 2024
Thanks for taking time to respond to our guest survey

8/10 – Gut

Sara

Aufenthalt von 5 Nächten im März 2024
Antwort von vvs am 4. Apr. 2024
Thanks for taking time to respond to our guest survey

8/10 – Gut

Jeannie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hotel was clean & nice. Very quiet and lots of dining options around the area.
Aufenthalt von 1 Nacht im März 2024
Antwort von vvs am 28. März 2024
Thank you for the nice comments about the Baymont by Wyndham Owatonna. We appreciate hearing from our guests

8/10 – Gut

Randal

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Our stay was good and comfortable. The only minor issue that we had was the drain for the sink was slow.
Aufenthalt von 2 Nächten im März 2024
Antwort von vvs am 27. März 2024
Thanks for taking time to let us know about your stay and my apologies for any problems you experienced

10/10 – Hervorragend

Pam

Gut: Sauberkeit
Aufenthalt von 1 Nacht im März 2024
Antwort von vvs am 28. März 2024
Thanks for the great score.

10/10 – Hervorragend

Otto

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice and clean
Aufenthalt von 1 Nacht im März 2024
Antwort von vvs am 19. Apr. 2024
Great! We love it when we do everything right and our guests let us know

10/10 – Hervorragend

Dillon

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Kids running around loudly
Aufenthalt von 1 Nacht im Februar 2024
Antwort von VvS am 28. Feb. 2024
Thank you for taking time to respond to our guest survey. We do appreciate hearing from our guests

8/10 – Gut

Maren

Mit der Familie gereist
Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von VvS am 7. Feb. 2024
We appreciate you taking time to give us a good score on your recent stay

10/10 – Hervorragend

Kylie

Gut: Personal & Service und Zustand der Unterkunft
Great breakfast, friendly staff, clean facility & rooms. Overall great experience!
Aufenthalt von 1 Nacht im Januar 2024
Antwort von VvS am 7. Feb. 2024
Thanks for the nice review of your recent stay

2/10 – Ungenügend

Holly

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Hotel had the incorrect dates, took an hour to check in, our room had old ranch in the fridge so clearly wasn’t cleaned, scratch marks and dirt all over the room, worse part was when we checked out they said we still owed money and needed to pay more before we left!! I paid a month ago in full. They tried to tell us the rate was different now and we needed to pay more. Took over a half hour to check out. Also we tried calling the hotel many times before we checked in and no one ever answered. Awful experience.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von VvS am 29. Jan. 2024
We strive to offer the best in hotel accommodations and guest service but clearly fell short for your recent stay. My sincere apologies for any inconveniences you experienced.

10/10 – Hervorragend

Michelle

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This property was a very nice stay! It was convenient to I-35, had close access to restaurants & shopping. We enjoyed the included breakfast. The pool looked nice, but we didn’t get the opportunity to use it
Aufenthalt von 3 Nächten im Januar 2024
Antwort von VvS am 19. Jan. 2024
Thanks for the great comments about your recent say at the Baymont by Wyndham Owatonna.

10/10 – Hervorragend

Michael

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean, nice staff
Aufenthalt von 1 Nacht im Januar 2024
Antwort von VvS am 19. Jan. 2024
Thank you for takin time to respond to our guest survey, we do appreciate hearing from our guests

10/10 – Hervorragend

Joseph

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
The stay was good. Heater for the pool and hot tub were down. Hot tub was colder than the pool!!
Aufenthalt von 1 Nacht im Januar 2024
Antwort von VvS am 10. Jan. 2024
My apologies and I've alerted our maintenance to check for any problems

10/10 – Hervorragend

Brenda

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von VvS am 10. Jan. 2024
Thanks for the great score

8/10 – Gut

TRICIA

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von VvS am 10. Jan. 2024
Thanks for taking time to respond to our guest survey

6/10 – Okay

Lincoln

Aufenthalt von 2 Nächten im Dezember 2023
Antwort von VvS am 10. Jan. 2024
Thanks for your comments we appreciate you taking time to respond to our survey

8/10 – Gut

Jose Antonio

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Not much to do on winter.
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von VvS am 2. Jan. 2024
Thanks for taking time to respond.

10/10 – Hervorragend

Kevin

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von VvS am 2. Jan. 2024
Thanks for the great score

8/10 – Gut

Mary

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von VvS am 2. Jan. 2024
Thanks for taking time to give us a great score

2/10 – Ungenügend

Chantal

Verbesserungswürdig: Personal & Service
The housekeeping staff entered my room without knocking while I was naked. Thank goodness the clasp was over the lock and prevented it from opening all of the way. I yelled and my fiancé ran to the door just for the woman to ask if we needed anything before checkout. We told her no and she left. This is completely unacceptable, no one should be entering our room before check out, let alone without knocking. A very scary and unpleasant experience, will never stay at Wyndham hotel or recommend one to anyone. The front desk was informed of the incident and we hope in the future no one has the same experience.
Aufenthalt von 1 Nacht im November 2023
Antwort von VvS am 24. Nov. 2023
I certainly understand your frustration at the situation and offer my sincere apologies for what would have been a traumatic experience. Housekeeping has been informed of the situation and has talked to their staff regarding proper way to enter a guest room.Again, my sincere apologies

2/10 – Ungenügend

Luke

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Expedia booked us the wrong room and we had 4 people with one bed
Aufenthalt von 1 Nacht im November 2023
Antwort von VvS am 20. Nov. 2023
Usually you receive a confirmation from when making a reservation via an OTA and it will state what type of bed is being offered. My sincere apology for a less than perfect experience.

10/10 – Hervorragend

AshlyAnn

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
A lot of beautiful updates, nice large pool area and the complimentary breakfast was delicious!
Aufenthalt von 1 Nacht im November 2023
Antwort von VvS am 14. Nov. 2023
Thanks for the great comments about your recent stay. We love hearing from our guests

6/10 – Okay

Sara

Gut: Sauberkeit und Personal & Service
Meh
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von VvS am 14. Nov. 2023
Thank you for taking time to respond to our guest survey, we appreciate your comments

10/10 – Hervorragend

Jen

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very clean and comfortable! Gal at check in was superb!
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von VvS am 6. Okt. 2023
We pride ourselves in offering the best in hotel accommodations and guest service. Thank you for taking time to comment on our guest survey

8/10 – Gut

Nicole

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im September 2023
Antwort von VvS am 26. Sept. 2023
Almost perfect score. Thanks

8/10 – Gut

Catherine

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2023
Antwort von VvS am 26. Sept. 2023
Thanks for taking time to respond to our guest survey, we appreciate hearing from our guests

4/10 – Schlecht

Sherri, Cambridge

Mit der Familie gereist
Gut: Sauberkeit und Ausstattung
Verbesserungswürdig: Personal & Service
Nice location
Aufenthalt von 1 Nacht im September 2023
Antwort von VvS am 23. Sept. 2023
We love hearing from our guests that they enjoyed their stay.

4/10 – Schlecht

Lisa

Mit einer Gruppe gereist
Verbesserungswürdig: Personal & Service
My card was declined when checking into the hotel. The employee manually keyed in my credit card information and according to my credit company the credit card expiration date was entered incorrectly. Employee was rather rude and made me felt uncomfortable knowing very well that my card should not be declined which was confirmed when I called my credit card company. Unsure why there would not be a way to swipe/tap my card with the technology we have these days. I used to stay here one day every year for a vendor event. I will bring my business elsewhere next year.
Aufenthalt von 1 Nacht im September 2023
Antwort von Tonya am 27. Sept. 2023
Hi Lisa,I am the Front Office Manager, I am so sorry you were treated rudely by my front desk representative. That is not how we are to treat people. We were having some issues that day with cards declining and yes she should have run it electronically. She is fairly new and did not know the process to remove your card and reenter it. She knows the process now. Again I am very sorry you were inconvenienced and made to feel uncomforatble in any way.

8/10 – Gut

Samantha

Aufenthalt von 1 Nacht im September 2023
Antwort von VvS am 26. Sept. 2023
Thanks for the great score

6/10 – Okay

Michael

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was ok. It looked nicer in the photos. Room was small but clean with tiny TV. We changed rooms as first room smelled of cigarettes.
Aufenthalt von 1 Nacht im September 2023
Antwort von VvS am 18. Sept. 2023
My sincere apologies for any inconveniences you experienced during your stay.

8/10 – Gut

Claire

Gut: Sauberkeit und Personal & Service
Everything was as expected.
Aufenthalt von 1 Nacht im September 2023
Antwort von VvS am 18. Sept. 2023
Thanks for your comments, we appreciate hearing from our guests

10/10 – Hervorragend

Elizabeth

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Expensive, but clean & upgraded
I'm not sure what the negative reviews are referencing as far as the building goes because the lobby is beautiful and obviously redone recently. Pool and hot tub areas were very clean. Room was also upgraded with a new AC unit that worked better than mine at home (this was SUPER important to me because I sleep super hot). I did stay on the first floor so maybe this floor was renovated first? Idk, but no problems what so ever. Front desk reps were very nice. Parking can be sparse on busy weekends but not bad.Only downside would be that it's over priced for a Baymont, but seems to be one of the better choices in Owatonna. Plus is also there's an Applebee's across the parking lot if that's your thing lol.
Aufenthalt von 1 Nacht im September 2023
Antwort von VvS am 15. Sept. 2023
Thank you for the nice comments about our property. Our property has Won "Best of Baymont" 4 years in a row and we like to think we offer great accommodations and guest service for all our guests.

8/10 – Gut

david

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Property is very clean and friendly staff
Aufenthalt von 2 Nächten im September 2023
Antwort von VvS am 13. Sept. 2023
thanks for taking time to respond to our guest survey, we appreciate hearing from our guests

10/10 – Hervorragend

Patricia

Aufenthalt von 1 Nacht im September 2023
Antwort von VvS am 6. Okt. 2023
Five out of Five can't get much better. Thanks for the great score

10/10 – Hervorragend

Pamela

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Stayed here 5 days with my adult children. Great customer service. Breakfast was good, wine/beer at night, pool/hot tub. Restaurants close by close to the interstate. I’ll stay again for sure.
Aufenthalt von 5 Nächten im August 2023
Antwort von VvS am 5. Sept. 2023
Excellent! We love it when guests have a great time and let us know.

4/10 – Schlecht

Paige

Verbesserungswürdig: Komfort des Zimmers
Probably not again
The person who checked us in was new to the system and that process took a long time. Also, she could not verify the rate and that was problematic. She was apologetic, but the process took way too long. Overall the room was just uncomfortably hot, even with the thermostat set low and a fan that I had brought. It was just way way too hot.
Aufenthalt von 1 Nacht im September 2023
Antwort von VvS am 5. Sept. 2023
Thank you for taking time to respond to our guest survey, we do appreciate hearing from our guests. My apologies for any inconveniences you experienced from any staff member

2/10 – Ungenügend

Elizabeth

Aufenthalt von 1 Nacht im September 2023
Antwort von VvS am 5. Sept. 2023
Thanks for taking time to respond to our guest survey

8/10 – Gut

Erica

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We had a last minute plumbing issue in our apt, so we needed to be away from home for a night. This place is always our "get away go-to" we always get the jucuzzi room, and are always very pleased, and very relaxed. When we checked in tho, the lady at the front desk was friendly until she saw people that kept walking in behind us and it seemed as tho she was getting a bit frustrated. Other than that it's always a great place to stay.
Aufenthalt von 1 Nacht im August 2023
Antwort von VvS am 5. Sept. 2023
We appreciate hearing from our guests about their experience. My sincere apologies for any inconveniences you experienced during your stay

6/10 – Okay

Megan

Aufenthalt von 1 Nacht im August 2023
Antwort von VvS am 5. Sept. 2023
Thanks for taking time to respond to our guest survey, we appreciate your comments and score

10/10 – Hervorragend

Janelle

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im August 2023
Antwort von VvS am 5. Sept. 2023
Thanks for the Perfect score, we appreciate you taking time to let us know we did a great job

10/10 – Hervorragend

Brenda

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im August 2023
Antwort von VvS am 5. Sept. 2023
Great! Love it when we do everything right to make a guests stay perfect.

10/10 – Hervorragend

John

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Gab Fest.
We had a family reunion for the fair. It was excellent to be able to sit in the lobby or outside to gab with one another for hours and hours. Breakfast opened at 5:30. It was the standard fare but "good enough". Getting to the fair took 10 minutes. It was very quiet.
Aufenthalt von 3 Nächten im August 2023
Antwort von VvS am 20. Aug. 2023
Happy to hear your family reunion was a success and staying at the Baymont made it easy to visit and get around town.

10/10 – Hervorragend

Kenneth

Aufenthalt von 1 Nacht im August 2023
Antwort von VvS am 13. Sept. 2023
Thanks for the great score

10/10 – Hervorragend

Mary

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im August 2023
Antwort von VvS am 20. Aug. 2023
Thanks for the great score and letting us know we did everything right to make your stay perfect

8/10 – Gut

Rita

Aufenthalt von 1 Nacht im August 2023
Antwort von VvS am 5. Sept. 2023
Thanks for the great score

4/10 – Schlecht

collison

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Lobby was new and super clean. Rooms were small, dated, and smelled like smoke
Aufenthalt von 1 Nacht im August 2023
Antwort von VvS am 9. Aug. 2023
My sincere apologies for any problems that occurred during your stay. We value the comments given to us by our guests and will take action where necessary.