10/10
Despite an unexpected issue with the air conditioning during our stay, we were very impressed with how the owner handled the situation. The heat made the cottage uncomfortable, but the owner was responsive, understanding, and ultimately offered a full refund without hesitation—even allowing us to stay if we chose to.Things don’t always go perfectly, but how someone responds makes all the difference. We truly appreciated the owner’s professionalism and fairness, and it gave us confidence in booking with them again. Thank you again for your integrity and quick resolution.
Lori F.
Aufenthalt von 7 Nächten im Juli 2025