Hotel Ozona

« Si on fait abstraction de l’odieuse personne à la réception qui s’est montrée impolie, irrespectueuse et incompétente ( jamais vu ça !!!) et qui nous a attribué ( volontairement ou non) une chambre qui sentait très fort le vomi, on peut dire que l’hôtel était très bien….. »

« Hôtel tres propre et confortable. »

« Clim extrêmement bruyante »

« Très déçue car le spa et piscine, même s'ils sont a l'intérieure n'étaient pas en fonction et ce n'était pas indiqué lors de ma réservation »

« The hotel itself was great. Breakfast was great. The room was great. Check in was a nightmare due to a lady named carol. I booked the room for my daughter calling ahead of time. To make sure she can have a late check in because she was driving across texas for her.To be turned away by carol and was literally sleeping in the parking lot.When I called her to see if she was in her hotel at four a m. After a twenty minute argument on the phone with miss carroll, my daughter was able to get into the...

« Room was comfortable and parking under a cover that doubles as solar panel support was cool. »

« La chambre était grande mais la propreté »

« Nice clean hotel. Friendly staff. Complimentary breakfast is basic but has hot options. Exceeds expectations. Highly recommend »

« Late check in perfect. Room clean. »

« No thrills, ok for a night sleep. Needs to upgrade on their bath towels, they were thin old looking and dingy. Bed pillows were flat. Tight space in the bathroom part. Sheets were very old as well yellow looking and stained. No carpet but can be bad when it rains as tracking wet steps when enter room . Staff came by with extra towels. And early to clean for check out like hour and a half early. . Overall was bearable but would not go back. »

« Even though the staff was nice and professional, the hotel rooms and the hotel in general were run-down. The rooms we stayed in had dirty walls, and the mattresses were as hard as rocks. A little paint goes a long way. The staff was super nice; it's just that the hotel was very outdated. We had to stay there due to no vacancy at the other hotels in Big Lake. I probably wouldn't stay here again if it were an option. »

« Excelente »