Hôtel près de Centre commercial Packages Mall, Lahore, Lahore

« excellent staff and service »

« Worst experience ever, the staff was very unprofessional, I booked my hotel room before I checked and they told me my booking has been cancelled. I I’ve waited for more than four hours and in the end they cancelled my booking which was already done two months prior. »

« THEY DID NOT LET ME STAY! THE MAN TOLD ME HE HAD ENDED HIS CONTRACT WITH EBOOKERS. YOU ARE GIVING ME A REFUND. YOU NEED TO JOIN UP DEPARTMENTS SOMEHOW SO THAT YOU DON'T SEND REVIEWS LIKE THIS. »

« Seul hic: la machine de cartes de crédit qui a refusé mes 2 cartes Visa au moment de payer. Le manager de l'hôtel a pourtant accepté de me laisser rentrer à Paris et que je lui fasse un virement bancaire le lendemain ce que j'ai fait. Je connais peu d'hôtels occidentaux qui auraient été aussi conciliants. »

« Room furniture was old. Rooms need update »

« What a mistake to stay there. Please stay away from this property...Horrible still having nightmares »

« Asked for non smoking room but they put me in smoking room with ashtray in it. Woke me up in middle of night at 4 am moving tables on first floor complained to receptionist, replied we are setting up tables for breakfast. Spider 🕷️ was running around on floor. Lots of noise coming from restaurant. Breakfast: left over from last night, stale bread, not covered. »

« The guest service was rude. They charge a deposit when you check in. The overall maintenance was not that great. Gym has only one compound machine. Swiming pool is okay. »

« It was because of number of reasons. Burnt furniture, constant fluctuation of light. Partially equipped kitchen. Completely not the value for money. »

« This hotel in fact, according to management on Expedia. Yet, there's a full listing, and money was taken, booking confirmed. UNFORTUNATELY I WAS SCAMMED, AS THE MONEY DID NOT GO TO THE HOTEL. SCAMMERS GOT THE MONEY. ON CHECKING OUT I HAD TO PAY THE FULL AMOUNT FOR THE STAY!! I AM NOT SURE WHETHER THE HOTEL IS IN ON THE SCAM OR NOT, I CANNOT PROVE THAT. PLEASE DO NOT BOOK FROM EXPEDIA. »

« Most rooms are in basement, mildew smell, window view are inside basement. Desk staff has no idea how to greet customer or represent property. Bathroom not in good condition, wire exposed. Door key wast not provided, had to ask for door key. »

« Needs cleaning better in bathrooms »