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Bewertungen von Hampton Inn Pampa

2.5 out of 5
Hampton Inn Pampa
2820 North Perryton Parkway, Pampa, TX

Bewertungen

9.0

Wunderbar

215 von insgesamt 338 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
81 von insgesamt 338 Gästebewertungen haben eine Bewertung von 8 - Gut" "
22 von insgesamt 338 Gästebewertungen haben eine Bewertung von 6 - Okay" "
11 von insgesamt 338 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
9 von insgesamt 338 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9.2/10

Sauberkeit

9.2/10

Personal & Service

8.4/10

Ausstattung

9.0/10

Zustand der Unterkunft

8.6/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Cynthia

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
They treated us so well gave us everything we needed. Breakfast was delicious and my Grandchildren and mother was so happy there. The beds were good. Everything was clean.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Joshua - GM am 28. Mai 2024
I am so glad you enjoyed your stay and we were able to take great care of you. We hope to provide a great place whenever you are in the area. Thank you!

10/10 – Hervorragend

Nita

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean, nice and convenient
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Joshua - GM am 25. Mai 2024
Thank you! I'm glad you enjoyed your stay!

2/10 – Ungenügend

Jerry

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
Indoor pool was not open…that was the main purpose with the grandkids…we did not stay-checked out once we discovered the facility was unacceptable
Aufenthalt von 1 Nacht im April 2024
Antwort von Joshua - GM am 27. Apr. 2024
I am very sorry for the inconvenience that this placed on you. I understand your frustration and will continue to push to get things up and running as soon as possible. We have tried to promote it being down but have had issues with making it noticeable. We hope to serve you again to give you a fully functional place to enjoy.

10/10 – Hervorragend

Shelley

Aufenthalt von 1 Nacht im April 2024
Antwort von Joshua - GM am 25. Mai 2024
Thank you for your rating!

4/10 – Schlecht

Ann

Geschäftlich gereist, Mit einer Gruppe gereist
Gut: Sauberkeit und Ausstattung
The beds were super hard. I had to check out after a day.
Aufenthalt von 2 Nächten im März 2024
Antwort von Joshua - GM am 28. März 2024
I am so sorry for the issue with your bed. I will look into it immediately to see if there is a way we can get it resolved. Sorry again for the inconvenience this placed on you.

4/10 – Schlecht

L

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
First impressions were good, staff was friendly and courteous. Carper needs cleaning. Room appeared to be clean, but woke up getting bitten by bedbugs, I’m still itching, this was my first experience with bedbugs and hopefully my last time. I do Not recommend this hotel and I will be contacting the hotel personally.
Aufenthalt von 2 Nächten im März 2024
Antwort von Joshua - GM am 7. März 2024
I am so sorry for the issue you experienced. I will be looking into this immediately. Please reach out to us when you have an opportunity so we can get more details and make it right. Thank you.

10/10 – Hervorragend

Linda

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was friendly and helpful and eager to please. It was a good stay.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Joshua - GM am 26. Feb. 2024
Thank you so much! I'm glad you enjoyed your stay and we hope to continue to provide a great place to visit whenever you are in the area!

4/10 – Schlecht

brant

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
The room was dirty and so were the common areas. Nasty stuff on walls and floors.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Joshua - GM am 19. Feb. 2024
I am so sorry for the issues you faced while staying with us. I will be sure to look into this immediately to get it corrected. We hope to serve you again and give you the experience you expect while staying at a Hampton by Hilton.

8/10 – Gut

Maria

Mit der Familie gereist
Gut: Personal & Service
Overall pretty good
First off, the staff were all phenomenal. They were super friendly and check-in was one of the most accommodating hotel experiences I’ve had (and I travel quite a bit), even down to a warm welcome for our dogs. I loved the extra touch of decorating with a hot chocolate bar for Valentine’s week, too. It was really cute and highlighted the staff’s joy and care for the property. The property felt safe and was in a convenient location. I especially like how well lit the entire property is at night! Not just the parking lot, but even the surrounding grassy areas, which made it easier to clean up after our dogs at night. My only negative feedback is not for things that can be changed overnight, unfortunately. The room was showing its age and use a bit, and the shower grout could use a deep clean or replacement. The room wouldn’t get below 70°, which is too warm for my and my husband’s sleeping comfort, even with the a/c set to 66° (the lowest) or heat set to 60°. And we could hear the person in the room above us stomping around between midnight and 4 a.m. our last two nights - loud enough to wake us both up. We just stuck it out because it wasn’t worth it to us to uproot our items and request the front desk to move us to another room that late. Overall it was a good stay for our trip. I would stay here again if/when we take another trip to Pampa.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Joshua - GM am 18. Feb. 2024
Thank you for your comments and allowing us to see how we are doing. I am glad you enjoyed your stay for the most part. I will be sure to look into the issues mentioned with the room to make sure everything is back on tip-top order. Thank you again and safe travels!

10/10 – Hervorragend

Regina

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I come up 2 a yr to see the grandbabies. And normally have to stay elsewhere. I hope you can keep the price range like this. One thing I'd look into is the laundry has a musty smell. It needs to be fresher.
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Joshua - GM am 6. Feb. 2024
Thank you for your feedback. I will be sure to look into making sure everything is working properly with our laundry system. We hope to serve you again on your next visit to see your grandkids. Have a great day!

10/10 – Hervorragend

Cheryl

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We enjoy Hampton Inns because they are consistently clean and friendly.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Joshua - GM am 31. Jan. 2024
Thank you for your comments! I am so glad we have been able to take good care of you and hope to continue doing so whenever you are in the area!

8/10 – Gut

John

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good and the bad, not more good than bad
Receptionist not friendly. Desk chair broke. Cold air blowing in under the wall heater. Hotel and room was clean. Decent breakfast
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Joshua - GM am 19. Jan. 2024
Thank you for letting us know about your stay. I am sorry for the issues you faced and will be discussing this with my team to ensure that we are providing a great place to stay. We hope to serve you again and give you a better experience than before. Thank you again.

10/10 – Hervorragend

Mary

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice clean breakfast and dven offer a bagged lunch to go. Water, bagel and fruit. Great staff!
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Joshua - GM am 8. Jan. 2024
Thank you for your comments! I'm glad you enjoyed your stay and we hope to continue to provide a great place whenever you are in the area!

4/10 – Schlecht

Nathan

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Joshua - GM am 29. Dez. 2023
Hi Nathan, I am sorry that we were unable to give you a positive stay. We hope to work on areas that you may have experienced in order to increase your satisfaction if given the opportunity to serve you again. Thank you again and Happy Holidays.

8/10 – Gut

Diane

Geschäftlich gereist
Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Yellow bathroom lighting
The lights in the bathroom are yellow! This is the 3rd stay there, different room and they all had yellow lighting. Not good for women trying to put makeup on!!
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Joshua - GM am 18. Dez. 2023
Thank you for your feedback. I will be sure to look at those rooms. We have been updating our lighting and they should not be yellow. If this is to happen again be sure to let us know and we will try and getting something situated for you quickly. Thank you again!

10/10 – Hervorragend

Phillip

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Joshua - GM am 10. Dez. 2023
Thank you for your rating!

10/10 – Hervorragend

Stephen

Aufenthalt von 1 Nacht im November 2023
Antwort von Joshua-GM am 19. Nov. 2023
Thank you! We appreciate your rating!

8/10 – Gut

Kyle

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2023
Antwort von Joshua - GM am 10. Nov. 2023
Thank you for your rating.

10/10 – Hervorragend

Robin

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This was our third stay at this hotel and we will continue staying here when we travel.
Aufenthalt von 1 Nacht im September 2023
Antwort von Joshua - GM am 17. Okt. 2023
I am so glad we have been able to take good care of you on your visits. We hope to continue to have a great place for you stay whenever you are in the area. Thank you again!

2/10 – Ungenügend

Donice

Aufenthalt von 1 Nacht im September 2023
Antwort von Joshua - GM am 17. Okt. 2023
I am sorry you had a poor experience and hope to improve if given the opportunity to serve you again.

8/10 – Gut

Michael

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Overall, the stay was good. I would say the quality of the breakfast was below average. The breakfast advertisements in the facility overstated the actual product, imo.
Aufenthalt von 1 Nacht im September 2023
Antwort von Joshua - GM am 25. Sept. 2023
Thank you for your comments. I am sorry that the breakfast was not portrayed properly and that we fell short. I will be sure to discuss this with my breakfast team to ensure that we are providing everything we can to our guests. Thank you again for letting us know about your stay. Have a great week!

10/10 – Hervorragend

Colleen

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great property! Staff was friendly and helpful.
Aufenthalt von 1 Nacht im August 2023
Antwort von Joshua - GM am 15. Aug. 2023
Thank you! We appreciate your comments and hope to continue to provide a great place to stay whenever you are in the area!

10/10 – Hervorragend

Dale

Aufenthalt von 1 Nacht im August 2023
Antwort von Joshua - GM am 14. Aug. 2023
Thank you for your rating!

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
This hotel was very comfortable and clean. The breakfast was excellent. I would definitely stay there again.
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Joshua - GM am 10. Aug. 2023
Thank you! We appreciate your comments and hope to serve you again!

10/10 – Hervorragend

William

Aufenthalt von 1 Nacht im August 2023
Antwort von Joshua - GM am 10. Aug. 2023
Thank you for your rating! We look forward to serving you again soon!

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
Breakfast was very good. Service was good. The room was much too hot. The temperature in the room never got lower than 77 degrees. Also the mattress was much to hard.
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Joshua - GM am 31. Juli 2023
Thank you for your feedback. I am sorry for the issue with the temperature of your room and that we were unable to correct the issue while you were with us. We hope to serve you again and give you a better experience overall.

10/10 – Hervorragend

DARYL

Aufenthalt von 1 Nacht im Juli 2023
Antwort von Joshua - GM am 26. Juli 2023
Thank you for your rating!

10/10 – Hervorragend

Jovonna

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Room was clean and comfortable. Had requested - and received - a feather-free room due to allergies. Very much appreciated!!
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Joshua - GM am 3. Juli 2023
Thank you for your kind words. I am glad we were able to take good care of you and hope to continue to do so whenever you are in the area!

10/10 – Hervorragend

Vincent

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Joshua -GM am 30. Juni 2023
Thank you for your rating!

10/10 – Hervorragend

Gena

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Clean and very nice room. Breakfast was excellent.
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Joshua - GM am 26. Juni 2023
Thank you for your comments! I am glad you enjoyed your stay! Hope to serve you again!

8/10 – Gut

John

Geschäftlich gereist
Gut: Sauberkeit und Personal & Service
Ok stay, met my needs.
Stay was ok, the desk in the room could be bigger, additional power outlets would be better. The AC stayed Luke warm room never cooled down below 73. Shower water temperature had 1 setting HOT, would not regulate temperature. Towels needed to be replaced as the towel was partially worn out.
Aufenthalt von 5 Nächten im Juni 2023
Antwort von Joshua - GM am 23. Juni 2023
Thank you for your comments. I am sorry for the issues you faced in your room and will be sure to take a look at everything to get these items corrected. We appreciate your feedback and hope to give you a better experience in the future.

10/10 – Hervorragend

rafael

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Joshua - GM am 12. Juni 2023
Thank you for your rating!

8/10 – Gut

Wilhelm

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Joshua - GM am 6. Juni 2023
Thank you for your rating!

8/10 – Gut

Denise

Mit dem Partner gereist
Gut: Sauberkeit
Friendly
Aufenthalt von 4 Nächten im Mai 2023
Antwort von Joshua - GM am 31. Mai 2023
Thank you for your rating.

10/10 – Hervorragend

Russ

Mit Haustieren gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The place was very clean, check-in was quick and easy, and the beds were super comfortable!
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Joshua - GM am 31. Mai 2023
Thank you for your comments. I am glad you enjoyed your stay and we hope to continue to provide a great place whenever you are in the area!

10/10 – Hervorragend

Lesia

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Mai 2023
Antwort von Joshua - GM am 31. Mai 2023
Thank you rating!

10/10 – Hervorragend

Diana

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Joshua - GM am 26. Mai 2023
Thank you for your rating!

10/10 – Hervorragend

Lee, Fort Belvoir

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
This is the only place I will stay in Pampa when visiting for work. Always friendly staff and really good continental breakfast. Rooms are spacious and clean and comfy beds as well. Excellent quality and value for the price! Highly recommend!
Aufenthalt von 3 Nächten im Mai 2023
Antwort von Joshua - GM am 26. Mai 2023
Thank you for your comments! I am glad you enjoyed your stay and we hope to continue to provide a great place to stay in the area!

6/10 – Okay

Michael

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
We have stayed at this hotel in years past and we like it a lot. But I think the quality has declined. For breakfast, the eggs and sausages and even some of the coffee were room temperature. Also, the chest-of-drawers is no longer in the room. We remember it being there in the past and it’s helpful to have when staying for several nights like we did. The fitness equipment was good. The elevator shuddered when traveling up or down. We still like this hotel. The atmosphere is good and it is a nice place to stay.
Aufenthalt von 3 Nächten im April 2023
Antwort von Joshua - GM am 28. Apr. 2023
Hello, thank you for your comments. I am sorry for the issues mentioned in regards to breakfast and will look into those immediately. Unfortunately our drawers are located in the built-in on the outside-facing wall and not a chest of drawers. Hopefully though we can begin some renovations of bigger items soon. Hopefully we can make your next experience great like it once was.

4/10 – Schlecht

Tim

Geschäftlich gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
For a relatively new, fairly highly rated property, i was very disappointed. It appears to be of very cheap construction, and the condition is below average. I will not stay at this property again.
Aufenthalt von 1 Nacht im April 2023
Antwort von Joshua - GM am 28. Apr. 2023
I am sorry for the experience you had and that we were not able to have you enjoy your time with us. We hope to improve our property so if we get an opportunity to serve you again it will be what you expect while staying at a Hampton by Hilton.

10/10 – Hervorragend

Joshua

Mit der Familie gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im April 2023
Antwort von Joshua - GM am 27. Apr. 2023
Thank you for your rating!

2/10 – Ungenügend

Tamara

Mit dem Partner gereist
Verbesserungswürdig: Personal & Service und Ausstattung
We weren’t given the correct room
Aufenthalt von 1 Nacht im April 2023
Antwort von Joshua - GM am 18. Apr. 2023
I am sorry that there was an issue with your room type. I will be sure to look at everything to make sure that there is not a communication issue between our systems. Thank you for letting us know.

8/10 – Gut

Frank

Aufenthalt von 1 Nacht im April 2023
Antwort von Joshua - GM am 26. Mai 2023
Thank you for your rating!

4/10 – Schlecht

Barbara

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
The shades in the room did not block the outdoor lights. I could NOT SLEEP! Also, the heater did not warm the room enough. I was cold in bed even with an extra blanket. The bed was not made properly.
Aufenthalt von 1 Nacht im März 2023
Antwort von Joshua - GM am 26. März 2023
Thank you for comments. I’m sorry about the issues you faced and hope to give you a better stay if we get the opportunity to serve you again.

8/10 – Gut

TERESA, BURLESON

Aufenthalt von 3 Nächten im März 2023
Antwort von Joshua - GM am 18. Apr. 2023
Thank you for your rating!

10/10 – Hervorragend

Chad

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im März 2023
Antwort von Joshua - GM am 16. März 2023
Thank you for your rating!

8/10 – Gut

Salvatore

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2023
Antwort von Joshua am 27. Feb. 2023
Thank you!

10/10 – Hervorragend

Jennifer

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2023
Antwort von Joshua - GM am 16. Jan. 2023
Thank you for your rating!

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Couple trip
Room was nice and comfortable. Very quiet which made for an enjoyable stay. Only small problem was TV did not work well. Most stations were fuzzy and not clear. No info button on the remote so we did not know what station we were on. Guide channel did not work as well. Otherwise, very nice stay.
Aufenthalt von 3 Nächten im Dezember 2022
Antwort von Joshua - GM am 16. Jan. 2023
Thank you for your comments. I am sorry about the channels and will look at what might be causing that issue. We hope to serve you again and give you a better experience.

10/10 – Hervorragend

Kelly

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2022
Antwort von Joshua - GM am 18. Dez. 2022
Thank you for your rating! Glad you enjoyed your stay!